AlsoAsked Status - Incident History

Bulk searches pending

2026-04-27T21:35:46Z

Apr 27, 21:35 UTC
Resolved - This issue is now resolved.

Apr 27, 13:10 UTC
Investigating - We are currently investigating an issue of Bulk Searches sticking on "pending"

We're seeing an increase in search times

2026-04-23T11:56:56Z

Apr 23, 11:56 UTC
Resolved - This has now been resolved.

Apr 20, 13:25 UTC
Investigating - We're currently investigating the issue and working on a fix.

Reduced search results

2025-12-16T14:23:47Z

Dec 16, 14:23 UTC
Resolved - This incident has been resolved.

Nov 26, 14:06 UTC
Identified - Google has significantly updated their anti-scraping measures. We have identified a potential workaround and are currently working on implementing and testing this solution.

Nov 25, 12:51 UTC
Investigating - We're investigating an issue with AlsoAsked returning fewer results than expected and will have an update shortly.

Upcoming Maintenance

2025-09-23T22:30:21Z

Sep 23, 22:30 UTC
Completed - The scheduled maintenance has been completed.

Sep 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 22, 23:46 UTC
Scheduled - We will be performing maintenance on the database at 22:00 UTC on Tuesday. During this time the website and API may show a maintenance message. We anticipate this lasting less than 30 minutes.

Searches timing out

2025-05-20T10:47:45Z

May 20, 10:47 UTC
Resolved - This incident has been resolved.

May 20, 10:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

May 20, 09:49 UTC
Identified - The issue has been identified and a fix is being implemented.

May 20, 09:42 UTC
Update - We are continuing to investigate this issue.

May 20, 09:03 UTC
Update - We are continuing to investigate this issue.

May 20, 09:03 UTC
Investigating - We are currently investigating this issue.

Searches not completing

2025-03-20T11:57:17Z

Mar 20, 11:57 UTC
Resolved - This incident has been resolved.

Mar 20, 11:35 UTC
Identified - The issue has been identified and a fix is being implemented.

Mar 20, 09:28 UTC
Investigating - We are currently investigating this issue.

Searches aren't returning results

2025-03-06T02:06:05Z

Mar 6, 02:06 UTC
Resolved - This has now been resolved.

Mar 6, 01:35 UTC
Investigating - We're aware of an issue with searches currently not returning People Also Ask results. We're currently investigating this and will have an update shortly.

Upcoming Maintenance

2025-02-21T22:14:40Z

Feb 21, 22:14 UTC
Completed - The scheduled maintenance has been completed.

Feb 21, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 21, 13:15 UTC
Scheduled - We'll be placing AlsoAsked under maintenance to deploy a fix for the "You are not authorised to perform that action" error message several have encountered.

We expect the maintenance duration to be no more than 30 minutes. During this time the AlsoAsked website and API will become unavailable.

Search issues

2025-01-16T17:18:02Z

Jan 16, 17:18 UTC
Resolved - The issue has now been resolved. We've put in place fallback measures to mitigate this in the future.

Jan 16, 15:39 UTC
Identified - We've identified the cause and implemented a temporary fix while we work with our proxy provider on a permanent solution.

Searches are now completing successfully but may be slower than usual while the underlying issue is being fixed.

We apologise for any inconvenience and will keep you posted.

Jan 16, 12:38 UTC
Investigating - We're investigating reports that searches are not completing.

Search issues

2025-01-06T15:44:24Z

Jan 6, 15:44 UTC
Resolved - This issue has now been resolved.

Jan 6, 13:35 UTC
Investigating - We're investigating reports that searches are not completing.

Increased search result time

2024-12-19T23:15:59Z

Dec 19, 23:15 UTC
Resolved - This incident has been resolved.

Dec 19, 14:26 UTC
Monitoring - There is a longer than usual search queue due to Google blocking proxies, searches should still complete from your dashboard. We are monitoring the situation.

US searches stalling

2024-12-18T15:32:54Z

Dec 18, 15:32 UTC
Resolved - This incident has been resolved.

Dec 18, 12:57 UTC
Monitoring - We've identified this as an issue with our proxy network. This has now been resolved, but we'll be keeping a close on searches and working on a permanent solution to this.

Dec 18, 09:34 UTC
Investigating - We are currently investigating this issue

Searches timing out

2024-12-09T22:12:14Z

Dec 9, 22:12 UTC
Resolved - This has now been resolved.

Dec 9, 21:09 UTC
Investigating - We are currently investigating this issue

Increased search result time

2024-12-09T19:29:24Z

Dec 9, 19:29 UTC
Resolved - This issue has now been resolved.

Dec 4, 14:10 UTC
Identified - The issue has been identified and a fix is being worked on

Dec 4, 10:52 UTC
Investigating - We are investigating an issue where searches are taking abnormally long to complete.

Search issues

2024-11-21T14:31:19Z

Nov 21, 14:31 UTC
Resolved - This issue has been resolved.

Nov 21, 13:42 UTC
Monitoring - We've identified the cause as a temporary network issue which has since been resolved.

Nov 21, 13:19 UTC
Investigating - We're investigating reports that searches are not completing.

Upcoming Maintenance

2024-10-18T21:17:12Z

Oct 18, 21:17 UTC
Completed - The scheduled maintenance has been completed.

Oct 18, 17:46 UTC
Scheduled - We will be performing maintenance on the site at 22:00 UTC today (18/10/2024), during this time the site may be unreachable. We anticipate this take roughly 30 minutes.

Widespread search speed issue

2024-10-18T16:56:59Z

Oct 18, 16:56 UTC
Resolved - We've identified the cause of this and resolved the issue.

Oct 18, 16:45 UTC
Investigating - We are currently investigating this issue.

Issues with Norway country searches

2024-10-16T08:39:24Z

Oct 16, 08:39 UTC
Resolved - This incident has been resolved.

Oct 16, 07:30 UTC
Update - We are continuing to investigate this issue.

Oct 15, 13:19 UTC
Investigating - We are aware of an issue with the Norwegian network and are currently investigating.

Small percentage of searches stalling

2024-09-20T15:54:36Z

Sep 20, 15:54 UTC
Resolved - This incident has been resolved.

Sep 20, 14:01 UTC
Update - We are continuing to monitor for any further issues.

Sep 20, 14:01 UTC
Monitoring - A fix has been implemented and we are monitoring results.

Sep 20, 12:48 UTC
Identified - The issue has been identified and a fix is being implemented.

Sep 20, 12:07 UTC
Update - We are continuing to investigate this issue.

Sep 20, 12:06 UTC
Investigating - We are currently investigating an issue where searches for specific terms are stalling.

Upcoming maintenance

2024-09-16T18:56:41Z

Sep 16, 18:56 UTC
Resolved - Maintenance has been completed.

Sep 16, 17:51 UTC
Investigating - AlsoAsked will be unavailable for roughly 15 minutes at 6:30pm (GMT+0) while we perform maintenance.

Search issues (Cloudflare)

2024-09-10T18:14:25Z

Sep 10, 18:14 UTC
Resolved - This issue has been resolved.

Sep 10, 17:10 UTC
Monitoring - We've implemented a fix and are monitoring for errors.

Sep 10, 15:25 UTC
Identified - The issue has been identified and a fix is currently being worked on.

Sep 10, 15:08 UTC
Update - We are continuing to investigate this issue.

Sep 10, 15:05 UTC
Investigating - We are currently investigating a suspected Cloudflare issue where some elements of the page are not loading for a subsection of users.

Search issues

2024-08-30T12:54:07Z

Aug 30, 12:54 UTC
Resolved - This incident has been resolved.

Aug 30, 08:54 UTC
Monitoring - A fix has been put in place, the issue is resolved, we are monitoring for errors.

Aug 30, 08:53 UTC
Update - The issue was traced back to Cloudflare who have resolved the issue.

Aug 29, 15:12 UTC
Investigating - We're aware that searches are failing for a small percentage of users. We're working on a fix and hope to have to resolve this issue shortly.

Searches are slow

2024-05-01T16:37:48Z

May 1, 16:37 UTC
Resolved - This has been resolved.

May 1, 15:17 UTC
Investigating - We're currently encountering issues with our proxy provider which is resulting in AlsoAsked searches taking up to 10 minutes to complete.

We're working with our provider to resolve these issues and will update AlsoAsked users shortly.

Database maintenance

2024-03-06T15:16:41Z

Mar 6, 15:16 UTC
Completed - The scheduled maintenance has been completed.

Mar 6, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 6, 14:46 UTC
Scheduled - We'll be applying a critical patch to our database at 3pm GMT+0 today (Wednesday 6th March).

We expect the site to be offline for 10-15 minutes.

Incorrect search history and user details

2024-03-02T02:09:54Z

Mar 2, 02:09 UTC
Resolved - This incident has been resolved.

Mar 2, 01:50 UTC
Monitoring - A fix is now in place and we're monitoring whether this has resolved the issue.

We've reset everybody's credits to what they were at 4am GMT on 1st March, and removed searches made between then and 1am GMT on 2nd March.

Mar 2, 00:13 UTC
Investigating - We're investigating an incident where users are seeing the incorrect search history and account details for their logged-in account.

We're working on a fix and put the site in maintenance mode during the time being.

We're hopeful the site will be back online within an hour, and will be refunding any credits spent today.