Survicate changelog panel.survicate.com/signin

Respondents can now switch languages directly inside the survey, rather than being locked into their browser language or the language you targeted them with.

How this works: Enable it in Translations settings of your survey by providing your translations and toggling on Language selection (this is off by default).

Why this matters: Respondents answer in the language they're most comfortable with. More comfort, more responses.

Available in:

NPM package - starting from version 28.21.0

Mobile SDKs - starting from version 7.3.0.

Customize survey fonts directly in theme settings with options for system, general-purpose, and language-specific fonts.

Link & web surveys:

• Select from available fonts in the panel and they apply automatically to live surveys
• For custom fonts not on our list, use custom CSS as before

Mobile surveys:

• Font selection in the panel is for preview only
• Apply fonts to live mobile surveys via code (see dev docs below)

1. iOS SDK
2. Android SDK

How this helps: Match your brand's typography without the need to rely on custom CSS for link and web surveys, and preview how mobile surveys will look before your developers implement the final updates.

In the NPM package, this feature is available starting from version 28.18.0. In mobile SDKs - starting from version 7.2.0.

Track session-specific data that resets with each new session and appears in individual response analysis.

What's new:

• Unlike user attributes (which persist), response attributes clear at the start of each session and are visible when analyzing individual survey responses.

This enables you to track custom, temporary context including (but not limited to):

• Current page
• Cart value
• Feature being used
• or support ticket ID.

Implementation - share these docs with your developer:

• JavaScript API
• iOS SDK
• Android SDK

In the NPM package, this feature is available starting from version 28.17.0. In mobile SDKs - starting from version 7.2.0.

Pop-up and Braze in-app surveys now include a close button option when minimized.

That's it! This one is super simple 😊

Why this matters: Give respondents control to dismiss a minimized survey completely instead of having it sit in the corner of their screen. Reduces friction for users who aren't ready to respond right now.

Invite multiple users with different roles and assign workspace access in a single step.

What's changed:

• Assign different roles to multiple users at once (previously, all invited users had to share the same role)

• Assign the same role to multiple users across multiple workspaces in one click (previously required inviting users to each workspace individually)

Why this matters: If you're onboarding a new team, you can now invite your Product Manager with Edit & Launch permissions, a Designer with View-only access, and a Researcher with full permissions. All in one flow.

Web and mobile surveys now support both light and dark theme versions that automatically match respondent preferences.

What's changed:

• All themes start with one default version (light for most themes, dark for system themes like Impressionist Blue)
• Default colors for the new version are auto-generated (fully customizable)
• Survey preview includes a light/dark mode switch

Why this matters: Surveys automatically match your respondent's preferred settings for a seamless experience that feels native to your app or website, increasing engagement.

Smiley scale, rating, and CSAT questions now show scores calculated two ways:

1. Traditional CSAT
2. 🆕 Regular average

How it works:

1. Traditional CSAT: Share of positive responses out of total responses
2. Regular average (new): All responses summed up and divided by total count

Example:

You collect 10 responses on a survey with a 5-point smiley scale question:

7 people chose 😊 (happy)

3 people chose ☹️ (unhappy)

Traditional CSAT Calculation: 7 happy / 10 total = 70% CSAT score

Regular average calculation: (7×5 + 3×1) ÷ 10 = 3.8 / 76% average score

Why this matters: Traditional CSAT treats all positive responses equally (whether someone chose 4 or 5 stars), while regular average captures the intensity of responses. If you're tracking satisfaction over time, the average score shows more nuance.

ie. A shift from mostly 5-star ratings to mostly 4-star ratings will show up clearly in the average, even if your traditional CSAT percentage stays high.

Research Assistant now delivers faster, more accurate responses with real-time progress updates.

Here's what's changed:

• More accurate responses and citations. Especially when the initial question was specific.
• Live status updates while Research Assistant works (e.g., "searching for feedback," "analyzing results")

Why this matters:

• When you ask Research Assistant "What are customers saying about [my product]?", you'll get precise answers with direct links feedback directly mentioning [your product].
• The streaming responses and progress updates also make it clear that Research Assistant is working, so you're not left wondering if something's loading or broken.

Home is now the default view when logging into Survicate.

What you'll see:

• Quick Actions (create surveys, view responses)
• Alerts (important account notifications)
• Subscription Info (plan details, usage)
• Survicate Status (system uptime)
• Customer Success Manager (your dedicated CSM if applicable)
• Resources (help docs, tutorials)
• Feedback Widget (tell us what you think)

Why this matters: Instead of landing in a survey list, you see account status and important updates first. If there's an alert about hitting response limits or a new feature launch, you'll know immediately.

We've released an entirely new access permission system with granular control over who can access surveys, and Insights Hub.

What's new:

• Teams: Create dedicated teams with specific access permissions
• Survey Permissions: Restrict individual access at both global and folder level
• Insights Hub Access: Control who sees aggregated feedback data
• Folder Permissions: Set folders as "Open" (everyone) or "Limited" (specific teams/users)

Permission levels:

• Edit, launch and view survey results (Edit & Launch)
• Edit and view survey results (Edit)
• View survey results only (View)

Note: Owners and Admins have Edit & Launch rights to all folders.

Why this matters: If you're running surveys across multiple teams (Product, Marketing, CX), you can now control exactly what each person sees and can change. Marketing can't accidentally edit Product's onboarding survey, and external contractors only see the projects they're working on.