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About
Contacts
Atlassian
Competencies
Ideal CRM
+386 70 524 198
[email protected]
Rus
We’re creating CRM-marketing campaigns which lead to guaranteed result — growth of sales, service level increase and loyalty growth
Helping our customers to build the ideal CRM-marketing
What is “the Ideal CRM-marketing”?
  • We analyze all your clients’ data and help you understand the ways clients interact with your products and services
  • Build Customer Journey Map and you may clearly see “who, when and where contacts with your brand”
  • Demonstrate you pipelines, conversion rates and growth points
Building CJM
End-to-end analytics and BI-visualization
E-mail marketing, push, SMS и all other direct communications
Building loyalty
Management of your clients’ database
CRM strategies
Building CJM
What is “the Ideal CRM-marketing”?
  • Propose you channels, tools, communication scenarios and timing based on CJM. This will eliminate possible weak points and grow up efficiency
  • Segment your audience and create personalized approach. Produce the ideas and hypothesis what offers may be interested each segment and client
End-to-end analytics and BI-visualization
CRM strategies
E-mail marketing, push, SMS и all other direct communications
Building loyalty
Management of your clients’ database
CRM strategies
Building CJM
LET'S GO!
LET'S GO!
LET'S GO!
LET'S GO!
LET'S GO!
LET'S GO!
What is “the Ideal CRM-marketing”?
End-to-end analytics and BI-visualization
  • Carefully examine the necessity of data validation and enrichment. Develop IT landscape and data flow between systems, perform any IT-operation what you need for CRM strategy implementation
  • Data mining and Data governance approaches for your transparent data management
  • Implement tools for working with database and personalization and for results analysis later on
Management of your clients’ database
E-mail marketing, push, SMS и all other direct communications
Building loyalty
Management of your clients’ database
CRM strategies
Building CJM
LET'S GO!
LET'S GO!
LET'S GO!
LET'S GO!
What is “the Ideal CRM-marketing”?
E-mail marketing, push, SMS и all other direct communications
End-to-end analytics and BI-visualization
E-mail marketing, push, SMS и all other direct communications
Building loyalty
Management of your clients’ database
CRM strategies
Building CJM
LET'S GO!
LET'S GO!
LET'S GO!
LET'S GO!
What you get
  • Growth of online-sales in these channels
  • More income using trigger mechanics
What we do
Design trigger chains, gamification scenarios, optimize timing and campaign KPI. Generate personalized content and distribute through channels in accordance with CRM strategy
What is “the Ideal CRM-marketing”?
End-to-end analytics and BI-visualization
  • Implement or rework your Loyalty Program. Analyze efficiency and mechanics, rebuild communication plan and IT-tools. Test everything and analyze results
  • Find and delete useless and not effective mechanics, if you have Loyalty Program already and you aren’t satisfied
Building loyalty
E-mail marketing, push, SMS и all other direct communications
Building loyalty
Management of your clients’ database
CRM strategies
Building CJM
LET'S GO!
LET'S GO!
LET'S GO!
What is “the Ideal CRM-marketing”?
  • You will know results of any CRM-action using developed or implemented BI-tools
  • Raise up efficiency of your CRM in general with our analysis and innovative initiatives
End-to-end analytics and BI-visualization
End-to-end analytics and BI-visualization
E-mail marketing, push, SMS и all other direct communications
Building loyalty
Management of your clients’ database
CRM strategies
Building CJM
LET'S GO!
LET'S GO!
LET'S GO!
LET'S GO!
What is “the Ideal CRM-marketing”?
  • We analyze all your clients' data and help you understand the ways clients interact with your products and services
  • Build Customer Journey Map and you may clearly see "who, when and where contacts with your brand"
  • Demonstrate you pipelines, conversion rates and growth points
Building CJM
  • Propose you channels, tools, communication scenarios and timing based on CJM. This will eliminate possible weak points and grow up efficiency
  • Segment your audience and create personalized approach. Produce the ideas and hypothesis what offers may be interested each segment and client
CRM strategies
  • Carefully examine the necessity of data validation and enrichment. Develop IT landscape and data flow between systems, perform any IT-operation what you need for CRM strategy implementation
  • Data mining and Data governance approaches for your transparent data management
  • Implement tools for working with database and personalization and for results analysis later on
Management of your clients’ database
What we do
Design trigger chains, gamification scenarios, optimize timing and campaign KPI. Generate personalized content and distribute through channels in accordance with CRM strategy
What you get
Growth of online-sales in these channels
More income using trigger mechanics
E-mail marketing, push, SMS и all other direct communications
  • Implement or rework your Loyalty Program. Analyze efficiency and mechanics, rebuild communication plan and IT-tools. Test everything and analyze results
  • Find and delete useless and not effective mechanics, if you have Loyalty Program already and you aren’t satisfied
Building loyalty
  • You will know results of any CRM-action using developed or implemented BI-tools
  • Raise up efficiency of your CRM in general with our analysis and innovative initiatives
End-to-end analytics and BI-visualization
The Basis — our competencies
in area of strategic relationship with clients and marketing overall
Expertise
global and our own IT-products for working with clients and managing databases
Technologies
experienced and skillful teams which embody strategies and make project effective
Realization
we know that CRM depends on business model and industry. We understand each CRM task and take any challenge, knowing either you need cheap and standard or individual approach. Having experience on different markets in small and large projects we know exactly — when you need complex sophisticated system and multi-level project or when the simple solution is enough for your goals.
They create our approach —
Our technological experience
15.03.2022
Seeing CRM as business approach, not software, can improve customer relationship management efficiency. How to use it?
CRM as business approach
Learn more
Blog
15.02.2022
How to structure customer data to make right decisions without changing IT systems
Customer Golden Record
01.03.2022
Reason why CRM underperforms is management mistakes. How to correct them?
Why CRM fails
About us
We’re a group of companies located in several countries all over the world. Since our establishment in 2003 we have been working in CRM industry — from database management in the beginning to consulting, operational and communication support, large variety of technologies and our own IT-team in present. Learn more
Contacts
Headquarters
Top-management team, strategy and general management, CRM and Atlassian services.
DM Baz d.o.o., 53 Parmova ulica, Ljubljana, Slovenia,
+386 70 524 198
[email protected]
Additional office for Atlassian services
Av. Miguel Bombarda, Edifício №8, Loja 3
8500-299, Portimão, Portugal (map)
+351 96 7701366
[email protected]
Implementation and software services
Electrodnaya street, 10s21, 111524, Moscow (map)
[email protected]
+7 (495) 721-18-66
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