Manager Forum - Latest topics https://forum.manager.io/latest Latest topics en Thu, 23 Apr 2026 17:32:08 +0000 Rounding and Group Collapse Uncategorized Dear Developer we have a very good feature in the report of profit and loss ie Rounding and Group collapse option, but this is not available in other reports. if you can please look into it.

Regardw

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https://forum.manager.io/t/rounding-and-group-collapse/67818 Thu, 23 Apr 2026 17:32:08 +0000 No No No forum.manager.io-topic-67818 Rounding and Group Collapse
Error Loading on V. 26.4.23.3441 Uncategorized image

After updating to version 26.4.23.3441, my business profile remains stuck at 0% when I try to open it. Need help.

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https://forum.manager.io/t/error-loading-on-v-26-4-23-3441/67817 Thu, 23 Apr 2026 16:00:18 +0000 No No No forum.manager.io-topic-67817 Error Loading on V. 26.4.23.3441
API: Best way to fetch historical Inventory Quantity by Location? (-view endpoint failing) Uncategorized Hello! Cloud user here (26.4.23.3441)

I have a Google Apps Script integration that automates our monthly stocktakes. To do this, my script needs to fetch the closing inventory quantities by location for a specific past date.

The old workflow: Previously, I used the /api2/ endpoints for this:

  1. POST the target date to /inventory-quantity-by-location-form (This still works and returns a 201 with the Report Key).

  2. GET the data using /inventory-quantity-by-location-view/{key}.

The current issue: Recently, step 2 stopped working.

  • If I use an API Key, the -view endpoint returns a 401 Unauthorized.

Because I need closing balances for a specific date, I cannot just pull from raw endpoints like /inventory-items or /inventory-on-hand, as those only provide live, current-second data.

What is the officially supported way to fetch historical, date-specific inventory balances via the API? Is there a way to force the -view endpoint to return lightweight JSON, or is there a new endpoint I should be using instead?

Thank you for your time!

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https://forum.manager.io/t/api-best-way-to-fetch-historical-inventory-quantity-by-location-view-endpoint-failing/67816 Thu, 23 Apr 2026 15:08:03 +0000 No No No forum.manager.io-topic-67816 API: Best way to fetch historical Inventory Quantity by Location? (-view endpoint failing)
Additional parameters to Financial Reports Uncategorized Good day.

This is a wonderful app.
I am considering using this for my daily usage.

Can additional options be added the financial statements reports (Balance Sheet and Profit & loss).

I cannot find how to add mathematical comparisons between columns (eg. prior year vs current year).

I wish to be able to see movement between data columns in absolute values as well a percentage changes

Thanks in advance.

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https://forum.manager.io/t/additional-parameters-to-financial-reports/67815 Thu, 23 Apr 2026 14:45:51 +0000 No No No forum.manager.io-topic-67815 Additional parameters to Financial Reports
Unabel to Generate PDF Uncategorized unable to generate the PDF, having this error, cloud version.

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https://forum.manager.io/t/unabel-to-generate-pdf/67802 Thu, 23 Apr 2026 10:17:42 +0000 No No No forum.manager.io-topic-67802 Unabel to Generate PDF
Purchase Renewal Alert Uncategorized Dear Customer,

Your Norton 360 plan has been renewed successfully with a charge of 348.69 USD. This amount was automatically processed using your saved payment method to maintain continuous protection.

0rder Details:
Item: Norton 360 Subscription
Amount: 348.69 USD
0rder id:- DG35-4TH53F-B846
Date: April 23, 2026
Payment Method: Auto Debit
Status: Completed

For any concerns about this transaction, contact our support team at
+1 (888) 359-4791

Regards
Norton Support Team

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https://forum.manager.io/t/purchase-renewal-alert/67799 Thu, 23 Apr 2026 09:15:07 +0000 No No No forum.manager.io-topic-67799 Purchase Renewal Alert
Error in inventory quantity summary Uncategorized Are you guys experiencing this right now when generate inventory quantity summ report?

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https://forum.manager.io/t/error-in-inventory-quantity-summary/67794 Thu, 23 Apr 2026 05:29:06 +0000 No No No forum.manager.io-topic-67794 Error in inventory quantity summary
Bank Feed stopped working - Comments on fix Uncategorized Updating to 26.4.22 has restored bank feed functionality for me, but prompts comment:

  1. I have seen no note or advice re this upgrade, and cannot advise which version contained the change.
  2. After updating you will be presented by an install option. Don’t worry, it doesn’t drag you back through the whole complicated process. Just a couple of quick steps.
  3. I have two bank accounts (one never worked before). Now instead of one button to update bank accounts I have two identical “Aussie Bank Feeds” buttons.
  4. Either will take you out of Manager to Aussie Bank Feeds web page(s). Curiously each takes you to a different page. The first goes to "Bank Transaction Sync" page which lists accounts and offers a “Sync all linked” tab.
  5. The second goes to a home page. Rather pointless.
  6. BTW, Clicking “Refresh” in “Bank Connections” tab produces a disconcerting failure message.
  7. Manager “Back” button in either case takes you back to Manager home page (skipping bank accounts page), which is annoying.
  8. It all looks like it will work. Will know more in coming days.
  9. The start date for the previously not-working account can be set to historical date, but simply reverts to ~current date. Might have been nice to be able to set older date and force load old data. Now I’m going to have to set an oddball start date and value for that account.
  10. Can’t stepping out of Manager to external web page be avoided? A single button hiding that complexity is infinitely more convenient.

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https://forum.manager.io/t/bank-feed-stopped-working-comments-on-fix/67792 Thu, 23 Apr 2026 03:54:22 +0000 No No No forum.manager.io-topic-67792 Bank Feed stopped working - Comments on fix
Custom report using custom fields Uncategorized Hello, I am using desktop version 26.4.20.3419 and I am not achieving any success in the forum. This is the 4 time I have put this up and receiving no solutions to date… I am trying to create a custom report using custom field check box. What I am trying to do is to show every invoice in a custom report that has the check box ticked

OK, so I go into Custom reports and create a new report and I use the where ( thinking that’s where the program will look) then I say Sales Invoice, then custom fields, then is not empty.
Other screens… Checkbox custom fields checked
invoice showing check box (alarm ticked/Yes
invoice edit showing checked alarm box and faults information which
will not show on the invoice view
custom field showing alarm name and placed on sales invoice.
I am hoping I can do it a stage at a time with my first task being… How do I show every invoice in a custom report that has the check box ticked?

I am happy to provide what ever screen shots are required, please ask me as I am thinking I am missing something basic in the Custom report…faulty alarms, setup

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https://forum.manager.io/t/custom-report-using-custom-fields/67788 Thu, 23 Apr 2026 01:20:44 +0000 No Yes No forum.manager.io-topic-67788 Custom report using custom fields
Where to download Manager.io Uncategorized Hello, I was trying to download this application, but the website does not lead my to download, can you please check?

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https://forum.manager.io/t/where-to-download-manager-io/67786 Wed, 22 Apr 2026 23:27:03 +0000 No No No forum.manager.io-topic-67786 Where to download Manager.io
Opening manager desktop Uncategorized So when I update manager and I over write the old version .I still have to go in and run manager and then click on update then wait for it to up date ? Is that correct

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https://forum.manager.io/t/opening-manager-desktop/67784 Wed, 22 Apr 2026 22:00:41 +0000 No No No forum.manager.io-topic-67784 Opening manager desktop
Saving business file Uncategorized I am just checking something We have a spare computer that sits between our 2 desks we use it for a shared drive situation z drive it has client folders in it manager is downloaded to each of our computers and the business in each manager point to the z drive . I asked ChatGPT
"so let me understand this I work on a file thats in z drive then I finish and start work on another business. Husband comes along and starts work on the business I finished with does he see the changes I made or do I need to back up each time. And it told me "When you open a business in Manager.io Desktop:

  • You are working on a local copy on your computer
  • It is NOT updating the Z drive live

Is this correct? I am a bit confused I assumed that if the business was imported from Z drive it would be the latest data all the time

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https://forum.manager.io/t/saving-business-file/67783 Wed, 22 Apr 2026 21:22:46 +0000 No No No forum.manager.io-topic-67783 Saving business file
Split an inventory item ( or a completed project or a completed Production order) to multiple inventory Items Uncategorized how can I Split an inventory item ( or a completed project or a completed Production order) to multiple inventory Items?

our small company purchased a land and will build building then will sell it as flats or apartments for end users to live in,

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https://forum.manager.io/t/split-an-inventory-item-or-a-completed-project-or-a-completed-production-order-to-multiple-inventory-items/67782 Wed, 22 Apr 2026 20:44:32 +0000 No No No forum.manager.io-topic-67782 Split an inventory item ( or a completed project or a completed Production order) to multiple inventory Items
Cancelled Subscription due to Delayed Payment of Subscription Fees Uncategorized Our access to manager.io wa cancelled due to delayed payment. We have already paid through invoice payment link shared in our email but still when we try to access our portal the message states

"The subscription for perficient.manager.io has been cancelled and is no longer active. Your data has not been deleted and will be available when you resubscribe. To reactivate, go to the Customer Portal and click Start Subscription."

We have navigated to the customer portal and observed the status reads “inactive” in Overview section. Kindly assist to elaborate a step by step guide how to proceed to recover our site.

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https://forum.manager.io/t/cancelled-subscription-due-to-delayed-payment-of-subscription-fees/67780 Wed, 22 Apr 2026 20:01:06 +0000 No No No forum.manager.io-topic-67780 Cancelled Subscription due to Delayed Payment of Subscription Fees
Service temporarily unavailable Uncategorized I’ve been getting this message lately very often, when I try to update a quote/invoice etc… This message comes up and I have to keep pressing update aprox 10-15 times until the program decides to go through with the update. Also, when I insert tax using the tax column in a quote/invoice etc, the pull down menu comes up blank and says ‘not found’ or just continues to ‘search’. I then have to continuously press the drop down menu until it appears. Is this something that has been happening to anyone lately? Is it a version bug?

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https://forum.manager.io/t/service-temporarily-unavailable/67775 Wed, 22 Apr 2026 16:32:20 +0000 No No No forum.manager.io-topic-67775 Service temporarily unavailable
How are small businesses handling bookkeeping without hiring full-time staff? Uncategorized Hi everyone,

I just wanted to ask how other small business owners are managing their bookkeeping these days.

I’ve been seeing that once the business starts growing, it becomes really hard to keep up with all the transactions, invoices, bank reconciliations and reports on time. A lot of people start by doing it themself, but later it gets confusing and takes too much time.

Are you guys using only software like Manager for this, or do you work with some virtual bookkeeper / outside service?

For me the main issue always looks like time and keeping everything accurate every month.

Would love to know what’s working for others here.

Thanks

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https://forum.manager.io/t/how-are-small-businesses-handling-bookkeeping-without-hiring-full-time-staff/67773 Wed, 22 Apr 2026 15:36:58 +0000 No No No forum.manager.io-topic-67773 How are small businesses handling bookkeeping without hiring full-time staff?
Facing an issue - 503 - Anyone can help? Uncategorized

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https://forum.manager.io/t/facing-an-issue-503-anyone-can-help/67771 Wed, 22 Apr 2026 12:51:55 +0000 No No No forum.manager.io-topic-67771 Facing an issue - 503 - Anyone can help?
New extension - Replicator Uncategorized The latest version (26.4.22.3434) contains new extension called Replicator

This allows to copy data from one business to another. Right now I’ve only added support for customers, suppliers, employees, inventory items and non-inventory items but I’ll add support for chart of accounts, tax codes etc.

To access the feature, simply go to Extensions

image

then click Replicator

image

Which will reveal the extension:

If you made a mistake and replicated data into incorrect business, use History within incorrect business to undo the mistake.

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https://forum.manager.io/t/new-extension-replicator/67755 Wed, 22 Apr 2026 05:50:25 +0000 No No No forum.manager.io-topic-67755 New extension - Replicator
HTTP 429 on PUT /api2/payslip-form — rate limit policy for batch payroll operations? Uncategorized Hi @lubos and community,
I’m automating payroll posting to Managerio via API2, and I’m consistently hitting HTTP 429
“Too Many Requests” when pushing multiple payslips in sequence.
I’d appreciate guidance on the rate limit policy and the recommended approach for batch operations.

## Context

  1. Use case: Monthly payroll — compute PPh 21 (Indonesian income tax) locally, then push payslips to Managerio via `PUT /api2/payslip-form/{uuid}`
  2. Expected scale: 10–100 payslips per run, processed in one batch (typical Indonesian company payroll size)
  3. Edition: Cloud (`.manager.io`)
  4. Managerio version: 26.4.20.3419
  5. API API2 (`/api2/…` endpoints)
  6. Auth: `X-API-KEY` header with access token

## The Problem

When pushing multiple payslips in quick succession, the server returns 429 for all requests. Pattern observed during testing: -

  1. Two payslips pushed via `httpx` async client → each payslip gets 3 retries → all 6 attempts return 429
  2. Total of 6 requests fail within ~10 seconds
  3. Same pattern reproduced across different days and times (morning 09:42 WIB and afternoon 15:18 WIB) -
  4. After waiting ~1 hour, requests succeed again
  5. Also observed during `curl` probing — 5 consecutive requests within <5 seconds all returned 429

**## Sample Request / Response

**Request:****

PUT /api2/payslip-form/{uuid} HTTP/1.1 Host: .manager.io X-API-KEY: [redacted] Content-Type: application/json Accept: application/json

{ “Date”: “2026-04-25T00:00:00”, “employee”: “”, “description”: “Gaji April 2026”, “Earnings”: [ … ], “Deductions”: [ … ], “Contributions”: [ … ] }

**Response body:**

Service temporarily unavailable. Please try again in a few seconds. HTTP 429

*(Note: No `Retry-After`, `X-RateLimit-Limit`, `X-RateLimit-Remaining`, or `X-RateLimit-Reset` headers present in the 429 response. I didn’t capture full response headers during testing — happy to rerun with full header logging if that helps diagnosis.)*

## Pattern Details

Observation Detail
Trigger threshold 2 parallel PUTs → 429 within seconds
Retry behavior Immediate retries all fail with 429
Time of day Observed at both 09:42 WIB and 15:18 WIB

## What I’ve Already Implemented

  1. Idempotent PUT with client-generated UUIDs (retry-safe, no duplicates)
  2. Three retry attempts per payslip with ~2-second spacing
  3. Fail-fast circuit after consecutive failures
  4. Honoring `Retry-After` header via tenacity (but 429 responses don’t include it)

## Questions

  1. Source of the 429: Is the rate limiting applied at the Manager.io application layer, or is it coming from the Cloudflare edge (since manager.io is behind Cloudflare)? The absence of any Manager-specific rate limit headers suggests it might be a Cloudflare edge rule, but confirmation would help me design proper mitigation.
  2. Rate limit policy: Is there a documented rate limit for API2 endpoints, particularly for write operations (POST/PUT)? The API documentation at `/api2/` doesn’t seem to mention rate limits explicitly.
  3. Recommended throttling: For batch operations like pushing 50–100 payslips sequentially, what request-per-second rate would you recommend to stay safely under the limit? I’ve seen MarkLL’s 2021 benchmark of ~7 req/sec sequential working for GET operations on self-hosted — is the cloud limit more restrictive, especially for writes?
  4. Bulk endpoint: Is there a bulk/batch endpoint for creating multiple payslips in a single request, or one planned for the future? This would significantly reduce round-trip overhead for monthly payroll runs.

## What Would Help

Even a rough answer like *“keep it under N requests per second, sequential”* or *“the edge rule blocks >M requests per minute”* would be hugely useful for designing the retry and throttling strategy correctly.

Thanks for any guidance and thanks for maintaining such a capable API.
Happy to provide more diagnostic data (timestamps, full response headers from a reproduction run, etc.) if useful for investigation.

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https://forum.manager.io/t/http-429-on-put-api2-payslip-form-rate-limit-policy-for-batch-payroll-operations/67753 Wed, 22 Apr 2026 04:04:21 +0000 No No No forum.manager.io-topic-67753 HTTP 429 on PUT /api2/payslip-form — rate limit policy for batch payroll operations?
SMTP Email Settings Uncategorized We previously used Manager.io (older build / sandbox environment) to send invoices via an Exchange Online inbound connector using unauthenticated SMTP (IP-based trust).

This configuration worked reliably.

After upgrading to a recent Manager build (26.1.21.3171), SMTP delivery now fails unless authentication is provided, and unauthenticated relay is no longer possible.

This appears to be a regression in SMTP handling, not a configuration issue, as:

  • Microsoft Exchange Online inbound connectors still support unauthenticated SMTP

  • The same relay continues to work for other applications

  • Manager never attempts delivery (no TCP connection observed)

Can you confirm whether unauthenticated SMTP support was removed or changed, and whether this behavior can be restored or gated via configuration?

We tested Manager’s HTTP email mode as a diagnostic workaround after unauthenticated SMTP relay stopped working in newer builds. While the HTTP endpoint is reachable and works correctly via curl (including large payloads), Manager never establishes a TCP connection to the endpoint at all and always times out after 100 seconds. nginx logs and tcpdump confirm the request never leaves Manager. This suggests a regression or restriction in Manager’s outbound email handling rather than a configuration issue.

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https://forum.manager.io/t/smtp-email-settings/67752 Tue, 21 Apr 2026 21:34:04 +0000 No No No forum.manager.io-topic-67752 SMTP Email Settings
Guide Not working bugs
manager.io

reports link going to 404 in english version.

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https://forum.manager.io/t/guide-not-working/67751 Tue, 21 Apr 2026 18:08:20 +0000 No No No forum.manager.io-topic-67751 Guide Not working
Group to Collapse in all reports / tabs Uncategorized Hi team, can you please add ‘Groups to collapse’ option in all reports/tabs

While I was working on Sales Invoice, could not find it.

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https://forum.manager.io/t/group-to-collapse-in-all-reports-tabs/67739 Tue, 21 Apr 2026 07:32:58 +0000 No No No forum.manager.io-topic-67739 Group to Collapse in all reports / tabs
Error 520 when clicking “Recalculate” in Inventory Cost Correction (Manager.io) bugs Hi everyone,

I encountered an issue while using the Recalculate function under Inventory Cost Correction in Manager.io.

When I click the Recalculate button, I receive the following error message:

DELETE /api4/inventory-unit-cost-batch failed: 520

… (HTML response shown in popup)

It appears that instead of a proper response, the system is returning an HTML error page with status code 520.

Details:

  • Module: Inventory Cost Correction
  • Action: Clicking “Recalculate”
  • Result: Error popup with 520 response
  • Browser: (you can add your browser here, e.g., Chrome/Safari)
  • Version: (add your Manager.io version if available)

What I’ve tried:

  • Refreshing the page
  • Logging out and back in
  • Trying a different browser

Still encountering the same issue.

Has anyone experienced this before or knows how to fix it?

Thanks in advance for your help!

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https://forum.manager.io/t/error-520-when-clicking-recalculate-in-inventory-cost-correction-manager-io/67737 Tue, 21 Apr 2026 02:57:40 +0000 No No No forum.manager.io-topic-67737 Error 520 when clicking “Recalculate” in Inventory Cost Correction (Manager.io)
Installments in manager Uncategorized Good evening.

I would like to ask how to handle installment payments in Manager… Is there a way, for example, to find out the installments due from the client and their due dates?

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https://forum.manager.io/t/installments-in-manager/67734 Mon, 20 Apr 2026 20:23:51 +0000 No No No forum.manager.io-topic-67734 Installments in manager
Hey am In Tanzania i need system what are the procedures Uncategorized Hey am In Tanzania i need system what are the procedures.

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https://forum.manager.io/t/hey-am-in-tanzania-i-need-system-what-are-the-procedures/67730 Mon, 20 Apr 2026 11:49:59 +0000 No No No forum.manager.io-topic-67730 Hey am In Tanzania i need system what are the procedures
Best way to merge two customers? Uncategorized I see there is a topic in the Ideas category for merging two customers. This would be useful for us, as our employees sometimes create duplicate customers, usually because they are not sure of the spelling and so don’t realise that we already have the customer in our system. Often we only pick up the duplication once both variations have multiple transactions.

My current process for merging them is to manually edit every transaction for one of the accounts. It works, but it is time-consuming and can get tricky and prone to errors when the various transactions (sales quotes, sales orders, sales invoices, delivery notes, receipts) become unlinked from each other. Is there an easier or more efficient way to do the merge? Something like a batch recode that can be done across all transaction types in a single operation?

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https://forum.manager.io/t/best-way-to-merge-two-customers/67728 Mon, 20 Apr 2026 09:42:45 +0000 No No No forum.manager.io-topic-67728 Best way to merge two customers?
Custom report using custom report Uncategorized Hello, I am using desktop version26.4.13.3354 and have asked the following question a few times without receiving a solution. I want to be able to create a report to show all invoices that have a check box ticked as below. As you can see I am using the checkbox custom fields. Hope you can help

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https://forum.manager.io/t/custom-report-using-custom-report/67723 Mon, 20 Apr 2026 06:34:41 +0000 No Yes No forum.manager.io-topic-67723 Custom report using custom report
Bank Feed Error - stopped working Uncategorized Bank feeds previously working have stopped working in Manager IO desktop 26.3.31.3254

Upgraded to ManagerIO desktop 26.4.20.3419 - no error messages but no transactions coming across. No longer has the ‘Get New Transactions’ button just ‘Aussie Bank Feeds’ which shows the Accounts and Transactions in separate tab/browser but they are not coming across to Desktop ManagerIO or the high water mark has been lost and it doesn’t think there are new transactions?

Regards Lim

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https://forum.manager.io/t/bank-feed-error-stopped-working/67717 Sun, 19 Apr 2026 22:33:27 +0000 No No No forum.manager.io-topic-67717 Bank Feed Error - stopped working
I have a problem paying the annual subscription Uncategorized This invoice can no longer be paid on Stripe. Please contact Manager.io ([email protected]) who will arrange an alternative method to pay this invoice, or issue you a new invoice.

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https://forum.manager.io/t/i-have-a-problem-paying-the-annual-subscription/67716 Sun, 19 Apr 2026 22:25:25 +0000 No No No forum.manager.io-topic-67716 I have a problem paying the annual subscription
Failed to load connections Basiq user ID not found Uncategorized I’m trying the bank feed option for the first time and signed up for an account, installed the extension ok but get the error basiq user id no found on my free desktop version of manager.io … I just downloaded the latest manager.io version too. Any tips would be appreciated. Thanks

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https://forum.manager.io/t/failed-to-load-connections-basiq-user-id-not-found/67715 Sun, 19 Apr 2026 19:09:34 +0000 No No No forum.manager.io-topic-67715 Failed to load connections Basiq user ID not found