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README.md

ABOUT THIS APP

Supporting Add-on for Demisto. This application allows a user to create incident into Demisto from Splunk using custom alert action.

REQUIREMENTS

  • Splunk version 6.3 >=
  • This application should be installed on Search Head.

Recommended System configuration

  • Standard Splunk configuration of Search Head.

Installation in Splunk Cloud

  • Same as on-premise setup.

Installation of App

  • This app can be installed through UI using "Manage Apps" or from the command line using the following command: $SPLUNK_HOME/bin/splunk install app $PATH_TO_SPL/TA-Demisto.spl/

  • User can directly extract SPL file into $SPLUNK_HOME/etc/apps/ folder.

Application Setup

  • The user must complete the setup of the application. In order to create incident into Demisto, a user needs to provide following four parameters: 1)Demisto URL: This is mandatory parameter Url /IP address of the Demisto 2)Demisto Port: This is an optional parameter. The user must define it if running Demisto on any other port than the default (443). 3)Allow Self Signed Certificate: User should select this if using Self Signed certificate 4) Authentication key: This is a mandatory parameter. This parameter is used for authorization with Demsito. In order to generate this parameter, a user should log in to Demisto and then click on Settings --> Integration --> API Keys.

Custom Alert Action

  • This application will add custom alert action named Demisto Custom Alert Action. The user can configure this action on saved search. The user can pass following parameters to Demisto:
    1. Name: Name of the alert.
    2. Occurred Time: Time when alert was triggered
    3. Type: Type in demisto.
    4. Labels: Comma separated values to be put in the label field.
    5. Severity: Severity of the alert
    6. Details: Details field in the incident.

Troubleshooting

  • Environment variable SPLUNK_HOME must be set
  • To troubleshoot Demisto application, check $SPLUNK_HOME/var/log/splunk/demisto.log file.

Support

Customers can file issues by logging into Demisto support portal (https://support.demisto.com). Documentation on our support process is available in the support portal.