This application is an AI-powered customer support chatbot that utilizes the Datagrid API. It can answer user queries based on provided knowledge sources.

• Converse API Interaction: Ask questions and get answers from the Datagrid Converse API.
• Knowledge API Integration: Upload knowledge files (like FAQs or other documents) to enhance the chatbot's knowledge base using the Datagrid Knowledge API.
• Simple Command-Line Interface (CLI): Easy-to-use CLI for interacting with the chatbot.

1. Prerequisites:

   • Python 3.x (Python 3.7 or newer recommended).

2. Clone/Download:

   • Clone this repository or download the source code files into a local directory.

   # If it were a git repo (example)
   # git clone <repository_url>
   # cd python_chatbot

   • For now, ensure you have the python_chatbot directory with its contents.

3. Install Dependencies:

   • Navigate to the python_chatbot directory in your terminal.
   • Install the required Python packages using pip:

   pip install -r requirements.txt

4. API Key:

   • The application requires a valid Datagrid API key to function.
   • You can set your API key as an environment variable named DATAGRID_API_KEY.
     • Example (Linux/macOS): export DATAGRID_API_KEY="your_api_key_here"
     • Example (Windows CMD): set DATAGRID_API_KEY="your_api_key_here"
     • Example (Windows PowerShell): $env:DATAGRID_API_KEY="your_api_key_here"
   • Alternatively, if the DATAGRID_API_KEY environment variable is not set, the CLI will prompt you to enter it when you first run the application. It will also offer to save the key in a .env file within the python_chatbot directory for future sessions.

1. Navigate to the Directory:

   • Open your terminal and change to the python_chatbot directory.

   cd path/to/python_chatbot

2. Run the Application:

   • Execute the main chatbot script:

   python chatbot.py

3. CLI Usage:

   • API Key: If prompted, enter your Datagrid API key.
   • Upload Knowledge: To upload a knowledge file (e.g., the included example_faq.txt), type:

     upload example_faq.txt
     

     Replace example_faq.txt with the actual path to your file if it's different or located elsewhere. The chatbot will use the uploaded knowledge for subsequent answers.
   • Ask Questions: Type your question directly into the prompt and press Enter.

     You: What are your business hours?
     

   • Exit: To quit the application, type:

     quit
     

• chatbot.py: The main Python script containing the application logic.
• requirements.txt: A list of Python dependencies required for the project.
• example_faq.txt: A sample FAQ text file that can be used for testing the knowledge upload feature.
• .env (optional, created by user): Stores the DATAGRID_API_KEY if saved via the CLI.