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copyright
years
2021
lastupdated 2021-01-12
keywords IBM Cloud billing, commitment model, using commitments, FAQs
subcollection billing-usage
content-type faq

{:shortdesc: .shortdesc} {:codeblock: .codeblock} {:screen: .screen} {:new_window: target="_blank"} {:external: target="_blank" .external} {:faq: data-hd-content-type='faq'} {:support: data-reuse='support'} {:note: .note}

FAQs for PayGo with Committed Use

{: #commitmentfaqs}

What is the difference between Pay as you go with Committed use and a Subscription account?

{: #commitment-subscription} {: faq}

The Pay as you go with Committed use model is similar to the Subscription model. Unlike a subscription, when you have a commitment, you commit to spend a certain amount and receive discounts across the platform even after your commitment term ends. Any overage that is incurred on the account continues to receive a discount.

How do I sign up for Pay as you go with Committed Use?

{: #commit-signup} {: faq}

Contact {{site.data.keyword.Bluemix_notm}} Sales{: external} to sign up for {{site.data.keyword.Bluemix_notm}} Pay as you go with Committed Use. After you consult with a sales representative, you receive a confirmation email with your commitment quote details and information about {{site.data.keyword.Bluemix_notm}}'s Terms and Conditions.

How do I view existing commitments?

{: #existing-commit} {: faq}

To view your existing commitments, in the {{site.data.keyword.Bluemix}} console, go to Manage > Billing and usage, and select Commitments & subscriptions.

Click the tabs to view the remaining credit in your active commitments and any upcoming commitments that aren't yet valid. A commitment is expired if its term expires or all of its credit is spent.

How do I view my commitment usage?

{: #view-commit} {: faq}

To view your commitment usage, in the {{site.data.keyword.Bluemix}} console, go to Manage > Billing and usage, and select Commitments & subscriptions.

  • Click the tabs to view information on active or upcoming commitments.
  • Use the graph to view what you've spent toward your overall committed amount.
  • View monthly breakdown of the spending history for the commitment in the table. 

How do I view my commitment terms?

{: #view-terms} {: faq}

After you consult with a sales representative to sign up for {{site.data.keyword.Bluemix_notm}} Pay as you go with Committed Use, the sales team will email you a copy of your quote and information about {{site.data.keyword.Bluemix_notm}}'s Terms and Conditions.

How do I add a new commitment?

{: #add-commit} {: faq}

Contact your {{site.data.keyword.Bluemix_notm}} Sales{: external} representative to add a new commitment to your account.

Why am I getting invoiced for a commitment I didn’t use?

{: #invoice-commit} {: faq}

Since you committed to a certain amount for a certain period of time and you didn't reach it, {{site.data.keyword.Bluemix}} have the rights to charge you with the remaining amount.

Can I convert my US-based USD Pay-As-You-Go to a Subscription account? If so, what kind of impact does the commitment model have?

{: #paygo-to-subscription} {: faq}

Yes, you can convert your account from US-based USD Pay-As-You-Go to Pay as you go with Committed Use, but it will be only effective after the term end of your former plan.