{:shortdesc: .shortdesc} {:tip: .tip} {:external: target="_blank" .external}

{: #getting-help}

If you have questions or problems you use the {{site.data.keyword.cloud}} CLI and {{site.data.keyword.dev_cli_short}}, you can chat with the development team on Slack or post questions to Stack Overflow. If you need to, you can open a support case from the Support Center. {: shortdesc}

{: #community-help}

• If you have a casual question or just want to talk about all things {{site.data.keyword.cloud_notm}} CLI, come chat with the development team on IBM Cloud Technology Slack. After you request your invite, sign in and join the #developer-tools channel.
• Search Stack Overflow{: external} or IBM Developer Answers{: external} to see whether other users ran into the same problem. When you use these forums to ask a question, tag your question with ibm-cloud and cli so that it is seen by the {{site.data.keyword.cloud_notm}} development teams.

{: #contacting-support}

First, check the status of the {{site.data.keyword.cloud_notm}} platform and resources by going to the Status page{: external} to see whether there's a known incident.

If your problem isn't listed and you can't resolve the problem with help from the community, you can open a support case. For information about opening a support case or case severities and response times, see Working with support cases or Escalating support cases.