apply that to work and programming. How hard do you have to grind to get stuff done? To communicate with others? To find information you need in a large org?

We should all be striving for and accommodating of the goal of enabling fluency for as many people or groups as possible.

1. fluency scale on work projects?
2. fluency scale on languages
3. related to ergonomics or dev UX but broader
4. covers people problems as well as eng problems