How To Order
Use our online order form at mssiah.com to order our products.
Enter the quantity of products, full shipping address, contact email address and payment method.
The form automatically calculates the total price and highlights the mandatory fields to fill in.
Clicking 'Next' validates the form and opens a dialog box. Verify your order, address and read/accept the Sales Terms. To change the information simply close the popup dialog and edit your information.
Click 'Place Order' to confirm and store your order in our ordering system. After that we will process your order and email the payment details. Meanwhile check your email for a copy of your order and double check your address. Contact us immediately if you notice anything wrong.
IMPORTANT! Make sure to add our domain to your email client's spam filter's safe list. If our messages are stuck in your spam filter or junk folder we will not be able to communicate with you!
Use our online order form at mssiah.com to order our products.
Enter the quantity of products, full shipping address, contact email address and payment method.
The form automatically calculates the total price and highlights the mandatory fields to fill in.
Clicking 'Next' validates the form and opens a dialog box. Verify your order, address and read/accept the Sales Terms. To change the information simply close the popup dialog and edit your information.
Click 'Place Order' to confirm and store your order in our ordering system. After that we will process your order and email the payment details. Meanwhile check your email for a copy of your order and double check your address. Contact us immediately if you notice anything wrong.
IMPORTANT! Make sure to add our domain to your email client's spam filter's safe list. If our messages are stuck in your spam filter or junk folder we will not be able to communicate with you!
Payment
We accept these forms of payment:
Credit Card
We email a payment link when your order is processed.
Bank Wire Transfer
We email the bank details you need to make the payment when your order is processed. This option is free of a transfer fee but beware that wire transfers in some countries are quite costly. Make sure to cover all these possible expenses your bank might charge to avoid unnecessary additional payments.
When wiring, include your name and country in the message field so that we can identify your payment.
International transfers may take up to 7 days.
- To avoid unnecessary additional transfers, make sure to make the payment in the correct currency which is EURO, not Dollar! -
We accept these forms of payment:
Credit Card
We email a payment link when your order is processed.
Bank Wire Transfer
We email the bank details you need to make the payment when your order is processed. This option is free of a transfer fee but beware that wire transfers in some countries are quite costly. Make sure to cover all these possible expenses your bank might charge to avoid unnecessary additional payments.
When wiring, include your name and country in the message field so that we can identify your payment.
International transfers may take up to 7 days.
- To avoid unnecessary additional transfers, make sure to make the payment in the correct currency which is EURO, not Dollar! -
Shipping
All shipments are sent through our local post carrier. Shipping normally takes 1 week within Europe and up to 2 weeks outside Europe.
At times packages may be delayed and take up to 4 weeks.
Your shipment may have to be signed for when delivered at the door or picked up at your post office. Some local carriers leave a note, others don't. Check with your local post office if the package has not arrived within 2 weeks, then get back to us and we can initiate a search and assist you with information.
Sometimes checking with the next office up the delivery chain yields better results since they normally have better tracking resources than smaller local subsidiaries.
Unclaimed packages are returned to sender usually within two weeks. Some countries may apply longer or shorter times. We will charge you an additional shipping and transfer fee before a second dispatch.
Note on US tariffs: Due to complexities in current US tariff rules and potential limitations in refund processes for duties already paid, if a package is returned to us unclaimed we will still need to pay the tariffs and fees again when we re-ship. You will therefore be charged the same 15% tariff and fees once again, in addition to the extra shipping costs. Should we successfully recover the original tariff and fees paid, we will of course refund that amount to you.
Shipping is discounted for 3 or more MSSIAH Cartridges and Savyours.
All shipments are sent through our local post carrier. Shipping normally takes 1 week within Europe and up to 2 weeks outside Europe.
At times packages may be delayed and take up to 4 weeks.
Your shipment may have to be signed for when delivered at the door or picked up at your post office. Some local carriers leave a note, others don't. Check with your local post office if the package has not arrived within 2 weeks, then get back to us and we can initiate a search and assist you with information.
Sometimes checking with the next office up the delivery chain yields better results since they normally have better tracking resources than smaller local subsidiaries.
Unclaimed packages are returned to sender usually within two weeks. Some countries may apply longer or shorter times. We will charge you an additional shipping and transfer fee before a second dispatch.
Note on US tariffs: Due to complexities in current US tariff rules and potential limitations in refund processes for duties already paid, if a package is returned to us unclaimed we will still need to pay the tariffs and fees again when we re-ship. You will therefore be charged the same 15% tariff and fees once again, in addition to the extra shipping costs. Should we successfully recover the original tariff and fees paid, we will of course refund that amount to you.
Shipping is discounted for 3 or more MSSIAH Cartridges and Savyours.
Privacy Policy
To handle your order and to communicate with you regarding your order we need to collect some personal data when you place a new order on our site. Placing an order requires your consent for us to collect your personal data.
Personal data collected is your name, address, email and (optionally) mobile phone number. No other identifier, such as IP address, is collected.
No cookies or any other methods tracking your site usage or behaviour are used on our site. The online contact form installs a cookie via third party provider MTCaptcha to verify you are not a spambot. You need to actively give consent for the cookie to be installed.
No account is created on our site when ordering.
Your name, address, country, email and phone information is passed on to our carrier Postnord in order for them to fulfill the shipment. Shipping id is passed onto every carrier needed to ship the product to your door. Your information is printed on the shipping label. Other than shipping carrier we do not share or sell your information to third parties.
We do not send you newsletters or marketing email.
Your personal information is deleted twelve months after shipping date unless needed longer to fulfill our part of the purchase agreement. In case your order is canceled the information is deleted immediately. In case your order is placed but never paid it will be deleted six months after creation date.
Postnord deletes information about your name and address after ten months.
Credit card information is separated from our site, completely handled by Stripe, LLC. Payment bills are sent via email linking the Stripe credit card processing page. Mssiah.com has in no way access to your credit card number.
To handle your order and to communicate with you regarding your order we need to collect some personal data when you place a new order on our site. Placing an order requires your consent for us to collect your personal data.
Personal data collected is your name, address, email and (optionally) mobile phone number. No other identifier, such as IP address, is collected.
No cookies or any other methods tracking your site usage or behaviour are used on our site. The online contact form installs a cookie via third party provider MTCaptcha to verify you are not a spambot. You need to actively give consent for the cookie to be installed.
No account is created on our site when ordering.
Your name, address, country, email and phone information is passed on to our carrier Postnord in order for them to fulfill the shipment. Shipping id is passed onto every carrier needed to ship the product to your door. Your information is printed on the shipping label. Other than shipping carrier we do not share or sell your information to third parties.
We do not send you newsletters or marketing email.
Your personal information is deleted twelve months after shipping date unless needed longer to fulfill our part of the purchase agreement. In case your order is canceled the information is deleted immediately. In case your order is placed but never paid it will be deleted six months after creation date.
Postnord deletes information about your name and address after ten months.
Credit card information is separated from our site, completely handled by Stripe, LLC. Payment bills are sent via email linking the Stripe credit card processing page. Mssiah.com has in no way access to your credit card number.
Sales Terms
The buyer of the MSSIAH Cartridge, SID2SID circuit board and Savyour USB Converter is purchasing a product designed for a computer no longer manufactured nor carried by distributors.
The buyer is to be aware of that though all units are carefully quality checked before shipping, the providing party cannot guarantee a proper functioning of its products due to the buyer's platform where errors because of age, malfunctioning circuits and/or other factors may occur.
In order to run the software the buyer must have a fully working C64 computer and power supply unit that delivers enough power.
It is important to understand the requirements and handling instructions which is listed in these booklets:
MSSIAH - Getting Started
MSSIAH - Troubleshooting
Mssiah.com shall in no event be liable for any loss of data or damage to either machine and/or the product after running the software.
Our products are professionally manufactured with software and content under copyright by mssiah.com.
The owner of our products must find the information needed on how to use the software him/herself. There are no support functions or training sessions. Manuals are available on our website.
Mssiah.com preserves the right to change these terms, the product price and/or the software provided at any given time without further notice.
Mssiah.com takes no resposibility in parcels getting delayed by the post authorities or returned/lost parcels because of wrong shipping address, unavailable recipient or negligence to pick up the package within time.
The customer will be charged an additional shipping and transfer fee in order for a returned parcel to be dispatched a second time. Damaged parcels are to be reported to your local post office immediately.
Lost parcels are refundable. We do not initiate a tracking unless parcel is delayed more than 14 days from shipping date.
A tracking process/investigation normally takes 30 days or more. If package is not located when the investigation is closed, another product is dispatched or money is refunded.
The product is shipped from Sweden, Europe. The customer is responsible for any possible import taxes or duties.
The MSSIAH Cartridge and Savyour are covered by a one year warranty. All units are tested by multiple stations prior to shipping to prevent dead-on-arrival. Should the cartridge not start up properly once arrived or Savyour not behave as expected, consult the manuals:
MSSIAH - Troubleshooting
Savyour User Manual
and make sure your system meets the requirements to run the product (test it with another computer and power supply unit).
A returned product that turns out to function properly in our test machines will result in additional shipping and transfer fees charges before the unit is returned to the customer.
SID2SID warranty is voided once the unit is altered.
The buyer of the MSSIAH Cartridge, SID2SID circuit board and Savyour USB Converter is purchasing a product designed for a computer no longer manufactured nor carried by distributors.
The buyer is to be aware of that though all units are carefully quality checked before shipping, the providing party cannot guarantee a proper functioning of its products due to the buyer's platform where errors because of age, malfunctioning circuits and/or other factors may occur.
In order to run the software the buyer must have a fully working C64 computer and power supply unit that delivers enough power.
It is important to understand the requirements and handling instructions which is listed in these booklets:
MSSIAH - Getting Started MSSIAH - TroubleshootingMssiah.com shall in no event be liable for any loss of data or damage to either machine and/or the product after running the software.
Our products are professionally manufactured with software and content under copyright by mssiah.com.
The owner of our products must find the information needed on how to use the software him/herself. There are no support functions or training sessions. Manuals are available on our website.
Mssiah.com preserves the right to change these terms, the product price and/or the software provided at any given time without further notice.
Mssiah.com takes no resposibility in parcels getting delayed by the post authorities or returned/lost parcels because of wrong shipping address, unavailable recipient or negligence to pick up the package within time.
The customer will be charged an additional shipping and transfer fee in order for a returned parcel to be dispatched a second time. Damaged parcels are to be reported to your local post office immediately.
Lost parcels are refundable. We do not initiate a tracking unless parcel is delayed more than 14 days from shipping date.
A tracking process/investigation normally takes 30 days or more. If package is not located when the investigation is closed, another product is dispatched or money is refunded.
The product is shipped from Sweden, Europe. The customer is responsible for any possible import taxes or duties.
The MSSIAH Cartridge and Savyour are covered by a one year warranty. All units are tested by multiple stations prior to shipping to prevent dead-on-arrival. Should the cartridge not start up properly once arrived or Savyour not behave as expected, consult the manuals:
MSSIAH - Troubleshooting Savyour User Manualand make sure your system meets the requirements to run the product (test it with another computer and power supply unit).
A returned product that turns out to function properly in our test machines will result in additional shipping and transfer fees charges before the unit is returned to the customer.
SID2SID warranty is voided once the unit is altered.
Return Policy
A return is to be made within two weeks from the date the package has arrived.
We will deduct shipping cost, transfer fees and tariffs (if applied) when returning your money as we receive the returned product. You must cover the return shipping costs, lost parcels are not refunded. Use a mail service with a tracking id.
Money can be returned via Stripe (Credit Card) or Wire transfer.
Do not return any package without first getting a return identification number from us.
A return is to be made within two weeks from the date the package has arrived.
We will deduct shipping cost, transfer fees and tariffs (if applied) when returning your money as we receive the returned product. You must cover the return shipping costs, lost parcels are not refunded. Use a mail service with a tracking id.
Money can be returned via Stripe (Credit Card) or Wire transfer.
Do not return any package without first getting a return identification number from us.