Service Desk
The OIT Service Desk is your central contact for IT support and troubleshooting across campus.
- Phone: 713-348-HELP (4357)
- Email: [email protected]
- Hours: Mon–Fri, 8 a.m.–5 p.m.
The Office of Information Technology (OIT) is the university’s central technology provider, supporting research, academic and administrative systems, other core applications and voice, network, and computing infrastructure for the Rice community. OIT is an integral part of Rice and works with other campus groups to support the university's mission through innovative uses of technology and service excellence.
Quick access to frequently used OIT forms. Each submission routes directly to the appropriate team.
The Office of Information Technology (OIT) provides technology support, services, and resources for the Rice community.
The OIT Service Desk is your central contact for IT support and troubleshooting across campus.

Need help with classroom technology or Canvas? Our Learning Environments team provides on-site and remote assistance for teaching spaces, lectures, and course tools.

Explore the wide range of technology tools and services available through OIT to support teaching, research, and day-to-day operations at Rice. From communication platforms to data management and classroom technology, we’re here to help you work smarter and stay connected.
View the OIT Services Catalog →
Stay informed about OIT news, service updates, and maintenance schedules. Visit the KnowledgeBase for guides and announcements, find tutorials for frequently asked web questions, check system status, or share your OIT site feedback with us anytime.
Visit KnowledgeBase → Check IT Status → Submit Feedback → View Web Tutorials →Select a category below to explore tools, resources, and documentation.