Olympia Mike Reporting Back!

I wrote in a little over a month ago sharing my nightmare of a time with Meta banning my entire domain (and all subdomains) to my SaaS company.  I've been hard at work since then to try and get this cleared up and wanted to give you an update.

+ Contacted Meta a month ago about the ban on entire domain and subdomains to SaaS company.
+ Initially went through the "disagree with decision" prompt, received no response.
+ Upgraded to "Meta Verified" for $15/month to access support.
+ Contacted support, encountered a strange AI-like response suggesting AI mistakes.
+ Chat bot ghosted without resolution.
+ Opened a new ticket, received an email next day maintaining the ban, citing a violation of community standards.

When I asked them to simply show me what content violated what rules, the response I got seems insane, even for Meta.

"We understand knowing the exact violation causing the domain to be flagged would be helpful for you to understand what to avoid doing it the future. However, we do not typically divulge this information to our Creators to prevent them from circumventing our policies."

Sooo they can flag you and remove your content for no reason, sighting you broke the rules.  But they won't even tell you what the rule is or how you broke it.  This should be illegal, quite honestly.

So this seems like the end of the road, and now I just keep getting the same "there is nothign we can do, but you can leave feedback" response.  And while we already purchased a new domain and moved our users over to the new one. There is no peace since we don't know why they decided to flag the old URL.  So they might flag the new one anyday, for no reason, seriously hurting (maybe killing) our business. 

How the hell did we get here guys?  Maybe centralizing around a few huge tech companies was a bad idea?