IG Status

IG trading platform status

All Systems Operational

About This Site

Welcome to the IG platform and system status page. Here you can see the current state for our main trading platforms and systems. Need further help? Visit ig.com to contact our Trading Services team.

Web platform Operational

Mobile apps Operational

IG charts Operational

Trading Operational

Deposits and withdrawals Operational

My IG Operational

Demo accounts Operational

ProRealTime charts Operational

MT4 Operational

L2 Dealer Operational

APIs Operational

TradingView Operational

FIX API Operational

MT5 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 13, 2026

Unable to close position/ edit position on Android and iOS

Resolved - This incident has been resolved.
Apr 13, 09:57 UTC

Investigating - We are aware of the issue affecting some clients’ ability to close or edit positions, and our team is actively investigating. Further updates will be shared as they become available. In the meantime, clients may use the Web Trading Platform (WTP) to place orders.
Apr 13, 07:02 UTC

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

Pro Real Time platform - Multiple Shares are showing stale prices.

Resolved - This incident has been resolved.
Mar 31, 21:21 UTC

Update - We are continuing to monitor for any further issues.
Mar 31, 21:20 UTC

Update - We are continuing to monitor for any further issues.
Mar 31, 06:00 UTC

Update - We are continuing to monitor for any further issues.
Mar 30, 01:25 UTC

Update - We are continuing to monitor for any further issues.
Mar 24, 21:49 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 14:48 UTC

Identified - Multiple Shares EPICs are showing stale prices on the ProRealTime platform across all regions due to missing live data feeds from IG to PRT. Trading remains unaffected on IG web and mobile platforms, as this issue is specific to ProRealTime. As a workaround the trades can be placed on IG web and mobile platforms.
Mar 24, 13:36 UTC

Intermittent Login Issues on Android App

Resolved - This incident has been resolved.
Mar 31, 05:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 04:58 UTC

Investigating - We're currently experiencing intermittent issues logging into the Android App. We're investigating now at the highest priority.

Please login to the Web Trading Platform if you need to manage your positions.
Mar 30, 23:28 UTC

Mar 30, 2026

Intermittent Pricing Issue for Shares on CFD account

Resolved - This incident has been resolved.
Mar 30, 00:57 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 00:32 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 30, 00:06 UTC

Investigating - We're currently experiencing issues trading shares on our platforms for CFD accounts. We're investigating now at the highest priority.

This issue is currently not affecting Share Dealing accounts.

If you need help to manage your positions, you can contact us at +61 (3) 9860 1734 (AUS).
Mar 29, 23:32 UTC