Masterplan Status - Incident History

Website is unavailable due to error in hosting provider

Fri, 05 Dec 2025 14:53:15 +0100

Dec 5, 14:53 CET
Resolved - This incident has been resolved.

Dec 5, 10:18 CET
Monitoring - A fix has been implemented and we are monitoring the results.

Dec 5, 10:09 CET
Investigating - We are currently investigating this issue.

Service fully unavailable due to Cloudflare downtime

Tue, 18 Nov 2025 16:06:22 +0100

Nov 18, 16:06 CET
Resolved - This incident has been resolved.

Nov 18, 15:51 CET
Update - We are continuing to work on a fix for this issue.

Nov 18, 13:03 CET
Update - We are continuing to work on a fix for this issue.

Nov 18, 13:03 CET
Identified - The issue has been identified and a fix is being implemented.

Failed production deployment

Fri, 23 Jun 2023 10:23:30 +0200

Jun 23, 10:23 CEST
Resolved - This incident has been resolved.

Jun 23, 09:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 23, 09:51 CEST
Investigating - We are currently investigating this issue.

Failed production deployment

Fri, 24 Feb 2023 14:10:45 +0100

Feb 24, 14:10 CET
Resolved - This incident has been resolved.

Feb 24, 13:49 CET
Update - We are continuing to monitor for any further issues.

Feb 24, 13:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.

Feb 24, 13:09 CET
Identified - The issue has been identified and a fix is being implemented.

Feb 24, 12:23 CET
Investigating - We are currently investigating this issue.

Service downtime due to Cloudflare issues

Tue, 21 Jun 2022 10:15:03 +0200

Jun 21, 10:15 CEST
Resolved - We have confirmed our platform is again operational after Cloudflare resolved the issue on their side.

Jun 21, 09:45 CEST
Monitoring - A fix has been implemented on Cloudflare side and we are monitoring whether our platform is still affected.

Jun 21, 09:25 CEST
Identified - We have identified the downgraded performance on our platform to be related to the incident on the Cloudflare side:
https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

This is an example incident

Sat, 25 Apr 2020 17:22:52 +0200

Apr 25, 17:22 CEST
Resolved - Empathize with those affected and let them know everything is operating as normal.

Apr 25, 17:12 CEST
Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.

Apr 25, 17:18 CEST
Identified - As you continue to work through the incident, update your customers frequently.

Apr 25, 17:48 CEST
Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.