3DSOutscale Status page Status

All Systems Operational

eu-west-2 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

OAPI Operational

Cockpit Operational

IAM Operational

Outscale Kubernetes as a Service (OKS) Operational

us-east-2 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

Cockpit Operational

IAM Operational

OAPI Operational

us-west-1 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

Cockpit Operational

IAM Operational

ap-northeast-1 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

Cockpit Operational

IAM Operational

cloudgouv-eu-west-1 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

OAPI Operational

Cockpit Operational

IAM Operational

Outscale Kubernetes as a Service (OKS) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[CLOUDGOUV-EU-WEST-1, EU-WEST-2] Network Maintenance Apr `16`, `2026` `19:00` - Apr `17`, `2026` `04:00` CEST

[FR]
Une maintenance sur le composant Direct Link est planifiée le 16 avril 2026 de 19:00 à 17 avril 4:00 (UTC+2)
Région : cloudgouv-eu-west-1, eu-west-2
Services impactés : DirectLink
Impact : De possibles interruptions de moins de 10 minutes par DirectLink sont à prévoir pendant l’intervention.
Remarque : seuls les clients potentiellement impactés ont reçu une notification par email.
________________________________________________________________________________
[EN]
A maintenance on the Direct Link component is scheduled for April 16th, 2026 from 07:00 PM to April 17th, 04:00 AM (UTC+2)
Region: cloudgouv-eu-west-1, eu-west-2
Impacted services: DirectLink
Impact: Possible interruptions of less than 10 minutes via DirectLink may occur during the maintenance window.
Note: only customers potentially affected have received an email notification.
Posted on Mar 26, 2026 - 14:49 CET

[US-WEST-1] IaaS Service Upgrade Apr `27`, `2026` `12:00`-`14:00` CEST

[FR] La mise à jour du service IaaS sur us-west-1

Date : 27 avril 2026 de 12:00 à 14:00 (UTC+2).
Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[EN] Update of IaaS service on us-west-1

Date: April 27th, 2026 from 12:00 PM to 02:00 PM (UTC+2).
Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Posted on Apr 14, 2026 - 17:25 CEST

[CLOUDGOUV-EU-WEST-1] Network Maintenance Apr `27`, `2026` `19:00`-`23:00` CEST

[FR] Maintenance réseau sur cloudgouv-eu-west-1

Date : 27 avril 2026 de 19:00 à 23:00 (UTC+2).
Impact : Une interruption d’environ 5 minutes est à prévoir pendant l’intervention.
Actions à faire de votre part : Aucune action requise.
_______________________________________________________________________________________________
[EN] Network maintenance on cloudgouv-eu-west-1

Date: April 27th, 2026 from 19:00 PM to 23:00 PM (UTC+2).
Impact: An interruption of up to 5 minutes is expected during the maintenance operation.
Actions you need to do: No action required.
Posted on Apr 15, 2026 - 11:22 CEST

[AP-NORTHEAST-1] IaaS Service Upgrade Apr `28`, `2026` `17:00`-`19:00` CEST

[FR] La mise à jour du service IaaS sur ap-northeast-1

Date : 28 avril 2026 de 17:00 à 19:00 (UTC+2)
Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[EN] Update of IaaS service on ap-northeast-1

Date: April 28th, 2026 from 05:00 PM to 07:00 PM (UTC+2)
Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Posted on Apr 14, 2026 - 17:46 CEST

[US-EAST-2] IaaS Service Upgrade Apr `29`, `2026` `10:00`-`12:00` CEST

[FR] La mise à jour du service IaaS sur us-east-2

Date : 29 avril 2026 de 10:00 à 12:00 (UTC+2)
Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[EN] Update of IaaS service on us-east-2

Date: April 29th, 2026 from 10:00 AM to 12:00 PM (UTC+2)
Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Posted on Apr 14, 2026 - 17:48 CEST

[CLOUDGOUV-EU-WEST-1] IaaS Service Upgrade May `4`, `2026` `14:00`-`16:00` CEST

[FR] La mise à jour du service IaaS sur cloudgouv-eu-west-1

Date : 4 mai 2026 de 14:00 à 16:00 (UTC+2)
Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
_______________________________________________________________________________________________
[EN] Update of IaaS service on cloudgouv-eu-west-1

Date: May 4th, 2026 from 02:00 PM to 04:00 PM (UTC+2)
Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Posted on Apr 14, 2026 - 17:54 CEST

[EU-WEST-2] IaaS Service Upgrade May `5`, `2026` `12:00`-`14:00` CEST

[FR] La mise à jour du service IaaS sur eu-west-2

Date : 5 mai 2026 de 12:00 à 14:00 (UTC+2)
Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
_______________________________________________________________________________________________
[EN] Update of IaaS service on eu-west-2

Date: 5th May 2026 from 12:00 PM to 02:00 PM (UTC+2)
Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Posted on Apr 14, 2026 - 17:51 CEST

Past Incidents

Apr 16, 2026

No incidents reported today.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

[EU-WEST-2] OKS API incident

Resolved - The incident has been resolved

L'incident a été résolu
Apr 7, 22:15 CEST

Identified - [FR] Un incident actuellement en cours sur la région EU-WEST-2 sur le service OKS :

Pour limité l'impact utilisateur le mode lecture a été activé sur l'API du service OKS dans la région EU-WEST-2 pour réduire l'impact sur le service OKS.

• Les opérations de lecture sur les clusters (ou projects) restent disponibles via l'API du service OKS.
• Les opérations de type create, update/upgrade ou delete cluster (ou project) sont temporairement désactivées jusqu’à nouvel ordre via l'API du service OKS.
NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.

[ENG] An incident currently ongoing in the EU‑WEST‑2 region on OKS services :

To reduce users impact the read mode has been activated on the OKS service API in the EU-WEST-2 to reduce the impact to OKS services.
• Read operations on clusters ( or projects) remain available with OKS services API.
• Create, update/upgrade or deleted clusters ( or projects ) operations are temporarily disabled until further notice with OKS services API.
NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Apr 7, 18:56 CEST

[EU-WEST-2] OKS API : Read Mode activated

Resolved - [FR] Le mode lecture d’OKS pour l’API OKS a été désactivé.
Le service est désormais revenu à la normale.

[ENG] OKS read mode for the OKS API has been disabled.
The service has now returned to normal.
Apr 7, 16:44 CEST

Identified - [FR] Le mode lecture a été activé sur l'API du service OKS dans la région EU-WEST-2 pour réduire l'impact sur le service OKS.

• Les opérations de lecture sur les clusters (ou projects) restent disponibles via l'API du service OKS.
• Les opérations de type create, update/upgrade ou delete cluster (ou project) sont temporairement désactivées jusqu’à nouvel ordre via l'API du service OKS.
NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.

[ENG] Read mode has been activated on the OKS service API in the EU-WEST-2 to reduce the impact to OKS services.
• Read operations on clusters ( or projects) remain available with OKS services API.
• Create, update/upgrade or deleted clusters ( or projects ) operations are temporarily disabled until further notice with OKS services API.
NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Apr 7, 14:10 CEST

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

[US-EAST-2] Network Incident

Resolved - L'incident est désormais résolu. Les nouvelles machines virtuelles créées sur la région US-EAST-2 sont de nouveau accessibles depuis Internet. L'ensemble des services fonctionnent normalement

The incident has been resolved. Newly created virtual machines in the US-EAST-2 region are now reachable from the Internet. All services are operating normally
Apr 3, 15:41 CEST

Monitoring - L'incident est désormais résolu. Les nouvelles machines virtuelles créées sur la région US-EAST-2 sont de nouveau accessibles depuis Internet. L'ensemble des services fonctionnent normalement. Nos équipes restent en surveillance active afin de garantir la stabilité du service. Nous nous excusons pour la gêne occasionnée.

The incident has been resolved. Newly created virtual machines in the US-EAST-2 region are now reachable from the Internet. All services are operating normally. Our teams will continue to monitor the situation to ensure service stability. We apologize for any inconvenience caused.
Apr 2, 14:17 CEST

Identified - La cause de l'incident a été identifiée. Nos équipes travaillent activement à la mise en place d'un correctif. Les nouvelles VM créées sur la région US-EAST-2 restent inaccessibles depuis Internet. Les VM existantes ne sont pas impactées. Une prochaine mise à jour sera communiquée dès que possible.

The root cause of the incident has been identified. Our teams are actively working on implementing a fix. Newly created VMs in the US-EAST-2 region remain unreachable from the Internet. Existing VMs are not impacted. A further update will be provided as soon as possible.
Apr 2, 14:12 CEST

Update - L'incident est toujours en cours. Nos équipes travaillent activement à la résolution du problème. Les nouvelles VM créées sur la région US-EAST-2 restent inaccessibles depuis Internet. Les VM existantes ne sont pas impactées. Une prochaine mise à jour sera communiquée dès que possible.

The incident is still ongoing. Our teams are actively working on resolving the issue. Newly created VMs in the US-EAST-2 region remain unreachable from the Internet. Existing VMs are not impacted. A further update will be provided as soon as possible.
Apr 2, 14:00 CEST

Investigating - Les nouvelles machines virtuelles créées sur la région US-EAST-2 ne sont pas accessibles depuis Internet. Le réseau interne aux VM reste fonctionnel. Les VM existantes ne sont pas impactées et fonctionnent normalement.

Newly created virtual machines in the US-EAST-2 region are currently unreachable from the Internet. Internal VM networking remains functional. Existing VMs are not impacted and continue to operate normally.
Apr 2, 12:37 CEST

Apr 2, 2026

All Systems Operational

Scheduled Maintenance

[CLOUDGOUV-EU-WEST-1, EU-WEST-2] Network Maintenance Apr 16, 2026 19:00 - Apr 17, 2026 04:00 CEST

[US-WEST-1] IaaS Service Upgrade Apr 27, 2026 12:00-14:00 CEST

[CLOUDGOUV-EU-WEST-1] Network Maintenance Apr 27, 2026 19:00-23:00 CEST

[AP-NORTHEAST-1] IaaS Service Upgrade Apr 28, 2026 17:00-19:00 CEST

[US-EAST-2] IaaS Service Upgrade Apr 29, 2026 10:00-12:00 CEST

[CLOUDGOUV-EU-WEST-1] IaaS Service Upgrade May 4, 2026 14:00-16:00 CEST

[EU-WEST-2] IaaS Service Upgrade May 5, 2026 12:00-14:00 CEST

Past Incidents

[CLOUDGOUV-EU-WEST-1, EU-WEST-2] Network Maintenance Apr `16`, `2026` `19:00` - Apr `17`, `2026` `04:00` CEST

[US-WEST-1] IaaS Service Upgrade Apr `27`, `2026` `12:00`-`14:00` CEST

[CLOUDGOUV-EU-WEST-1] Network Maintenance Apr `27`, `2026` `19:00`-`23:00` CEST

[AP-NORTHEAST-1] IaaS Service Upgrade Apr `28`, `2026` `17:00`-`19:00` CEST

[US-EAST-2] IaaS Service Upgrade Apr `29`, `2026` `10:00`-`12:00` CEST

[CLOUDGOUV-EU-WEST-1] IaaS Service Upgrade May `4`, `2026` `14:00`-`16:00` CEST

[EU-WEST-2] IaaS Service Upgrade May `5`, `2026` `12:00`-`14:00` CEST