https://status.tryfinch.com/ Finch status 2026-04-24T20:31:51.511Z incident.io Finch status page updates https://storage.googleapis.com/incident-io-status-page-logos/77107923-6be2-47fe-afae-4b7fdca9255a <![CDATA[Elevated data sync errors with Paylocity]]> https://status.tryfinch.com//incidents/01KPYM7PXTFWVEHZK5MJ6A38YJ 2026-04-24T20:08:39.610Z Status: Identified

A fix is in progress and we aim to have resolution within the next day.

Affected components
  • Paylocity (Degraded performance)
]]> Status: Identified

A fix is in progress and we aim to have resolution within the next day.

Affected components
  • Paylocity (Degraded performance)
]]> <![CDATA[Elevated error rates on /auth/token for ADP Run connections]]> https://status.tryfinch.com//incidents/01KKDJYDKN82N0S44A64DGTW73 2026-03-11T01:45:00.000Z Status: Resolved

Between approximately 10:20pm and 1:45am UTC, requests to the /auth/token endpoint for ADP Run connections returned 500 errors. The root cause has been identified and a fix has been deployed. Affected customers may need to re-initiate their connection request. We apologize for the disruption.

Affected components
  • Run Powered by ADP (Operational)
  • UltiPro (UKG Pro) (Operational)
  • Justworks (Operational)
  • Zenefits (Operational)
  • Paycom (Operational)
  • TriNet (Operational)
  • Humaans (Operational)
  • Sapling (Operational)
  • Square Payroll (Operational)
  • Wave (Operational)
  • OnPay (Operational)
  • QuickBooks Payroll (Operational)
  • Connect (Operational)
  • Personio (Operational)
  • BambooHR (Operational)
  • ADP WorkforceNow (Operational)
  • Marketing Site (https://www.tryfinch.com/) (Operational)
  • Sage HR (Operational)
  • Dashboard (dashboard.tryfinch.com) (Operational)
  • Paylocity (Operational)
  • Insperity (Operational)
  • Namely (Operational)
  • Rippling (Operational)
  • bob (HiBob) (Operational)
  • Sequoia One (Operational)
  • Deel (Operational)
  • Paychex Flex (Operational)
  • API (api.tryfinch.com) (Operational)
  • Workday (Operational)
  • Gusto (Operational)
  • Paycor (Operational)
]]> Status: Resolved

Between approximately 10:20pm and 1:45am UTC, requests to the /auth/token endpoint for ADP Run connections returned 500 errors. The root cause has been identified and a fix has been deployed. Affected customers may need to re-initiate their connection request. We apologize for the disruption.

Affected components
  • Run Powered by ADP (Operational)
  • UltiPro (UKG Pro) (Operational)
  • Justworks (Operational)
  • Zenefits (Operational)
  • Paycom (Operational)
  • TriNet (Operational)
  • Humaans (Operational)
  • Sapling (Operational)
  • Square Payroll (Operational)
  • Wave (Operational)
  • OnPay (Operational)
  • QuickBooks Payroll (Operational)
  • Connect (Operational)
  • Personio (Operational)
  • BambooHR (Operational)
  • ADP WorkforceNow (Operational)
  • Marketing Site (https://www.tryfinch.com/) (Operational)
  • Sage HR (Operational)
  • Dashboard (dashboard.tryfinch.com) (Operational)
  • Paylocity (Operational)
  • Insperity (Operational)
  • Namely (Operational)
  • Rippling (Operational)
  • bob (HiBob) (Operational)
  • Sequoia One (Operational)
  • Deel (Operational)
  • Paychex Flex (Operational)
  • API (api.tryfinch.com) (Operational)
  • Workday (Operational)
  • Gusto (Operational)
  • Paycor (Operational)
]]> <![CDATA[Elevated Connect errors with Paychex Flex]]> https://status.tryfinch.com//incidents/01KJ5V5PQA1S784JNC3HWSRS2H 2026-03-03T21:15:56.370Z Status: Resolved

This incident has been resolved and the integration is back to being fully operational.

Affected components
  • Paychex Flex (Operational)
]]> Status: Resolved

This incident has been resolved and the integration is back to being fully operational.

Affected components
  • Paychex Flex (Operational)
]]> <![CDATA[Developer Dashboard Login Errors and Slowness Due to Upstream Auth0 Issue]]> https://status.tryfinch.com//incidents/01KJ36TM2A4FFRYFGFSBYFEK9B 2026-02-22T19:47:37.345Z Status: Resolved

This incident has been resolved by Auth0 and we have confirmed that systems are back to fully operational.

Affected components
  • Dashboard (dashboard.tryfinch.com) (Operational)
]]> Status: Resolved

This incident has been resolved by Auth0 and we have confirmed that systems are back to fully operational.

Affected components
  • Dashboard (dashboard.tryfinch.com) (Operational)
]]> <![CDATA[Maintenance: Scheduled System Maintenance]]> https://status.tryfinch.com//incidents/01KH7GSGYVP095B71EH8KKPNBF 2026-02-14T07:20:14.933Z Status: Complete

The scheduled infrastructure upgrade was successfully completed at 11:19 PM PT. All systems are confirmed to be fully operational.

Affected components
  • Connect (Operational)
  • API (api.tryfinch.com) (Operational)
  • Dashboard (dashboard.tryfinch.com) (Operational)
]]> Status: Complete

The scheduled infrastructure upgrade was successfully completed at 11:19 PM PT. All systems are confirmed to be fully operational.

Affected components
  • Connect (Operational)
  • API (api.tryfinch.com) (Operational)
  • Dashboard (dashboard.tryfinch.com) (Operational)
]]> <![CDATA[Assisted Deductions Processing Delays Due to Elevated Demand]]> https://status.tryfinch.com//incidents/01KEFQX3PAM5909EY7MMMP0CWM 2026-01-24T00:07:48.435Z Status: Resolved

This issue has been resolved. All systems are confirmed to be back to full health and operating within documented SLAs.]]> Status: Resolved

This issue has been resolved. All systems are confirmed to be back to full health and operating within documented SLAs.]]>