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{: #gettinghelp}

When you have problems or questions when you are working with {{site.data.keyword.mobilepushshort}}, you can go directly to the {{site.data.keyword.cloud_notm}} Support page to review featured FAQs, view cloud status, or post questions on Stack Overflow. You can also open a support case. {: shortdesc}

Consider these options for getting help:

• You can get help by searching for information or by asking questions through a forum. When you are using the forums to ask a question, tag your question so that it is seen by the {{site.data.keyword.cloud_notm}} development teams.
• If you have technical questions on {{site.data.keyword.mobilepushshort}}, post your question on Stack Overflow{: external} and tag your question with ibm-push-notification.
• For questions about the service and getting started instructions, use the IBM developerWorks{: external} forum. Include the push-notification tag.
• If you still can't resolve the problem, you can open a support case. For information about opening a support case, or about case severities and response times, see Working with support cases{: external} or Escalating support cases{: external}.