888VoIP prides themselves on being not only a distributor but a true partner. They will work with you and your team to find solutions and products that work for you and your customers. With a diverse portfolio of brands and products in the telecommunications space, 888VoIP has everything you need to succeed.
This 888VoIP partner webinar focuses on products, solutions, and service offerings that 888VoIP provides to their partners. 888VoIP’s Director of Advanced Solutions Practice, Joe LaBella presents information and updates on everything 888VoIP, brands, promotions, products, and more!
Services 888VoIP Offers:
Newly Onboarded Brands
This webinar also covered 888VoIP’s product portfolio, most recent webinars, and current promotions, and offerings.
]]>888VoIP’s recent collaboration with HP Poly focused on “Building Profitable Solutions with HP Poly’s New Ecosystem.” This session, held on February 5, 2026, was designed to show resellers and service providers how to leverage the latest hardware to create more robust, high-margin deployments.
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In a recent collaborative webinar, 888VoIP, a premier value-added VoIP distributor, teamed up with Snom Americas to showcase the latest innovations in desktop and DECT hardware. While the session covered a wide range of technical advancements, the standout announcement was an exclusive new service: Custom Faceplate Printing through 888VoIP.


For the first time, partners can now fully customize Snom desk phones with their own corporate logo or their client’s branding. This service is designed to help service providers and businesses keep their brand front and center at every desk.
Key Features of the Custom Faceplate Service:
Snom’s Korey Kather and Simon Bradbrook highlighted the new D800 Series, which offers a solution for every price point and use case:
The webinar also focused on the Snom M500 DECT Series. This system is specifically designed for users who miss the “Square Key” systems of the past.
Unlike traditional DECT systems, where call parking can be complex, the M500 allows for Shared Key Emulation. This means users can see a “Line 1” or “Line 2” button on their cordless handset, press it to hold, and have another team member pick up that same line on a different device. It brings the simplicity of old-school telephony into the modern cloud era.
888VoIP’s Chief Revenue Officer, John Zador, emphasized that they are more than just a distributor. They offer:
Ready to see your logo on your next Snom phone? Contact your 888VoIP representative or visit the 888VoIP website today to learn more about our custom faceplate printing and take advantage of our current Snom promotions!
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Every detail matters in a modern hospitality environment, including the behind-the-scenes technology.
Whether it’s fast Wi-Fi, clear room-to-room communication, or a reliable IP phone in every guest room, technology plays a quiet but crucial role in shaping the guest experience.
Outdated systems can turn a dream vacation into a nightmare, leading to poor reviews and lost business. You hold the key to revolutionizing your clients’ operations and enhancing every guest’s journey. With Grandstream’s cutting-edge communications and networking solutions, you can ensure that every stay is seamless, memorable, and worthy of five-star reviews.
Grandstream’s product portfolio of hospitality solutions is built to help you do just that. From unified communications to property-wide wireless coverage, Grandstream gives you the tools to build a modern, integrated infrastructure at a price point that makes sense for hospitality budgets.

A phone in every guest room isn’t just a luxury—it’s often required for safety and service. Did you know Grandstream offers a wide variety of IP phones ideal for hospitality settings?
These include:
All devices can be centrally configured and managed remotely via Grandstream’s free cloud platform, GDMS, which is perfect for multi-property or large-scale deployments.
Behind the scenes, hotel staff rely on clear communication to deliver great guest service. Grandstream’s UCM series IP PBXs bring together voice, intercom, messaging, and video into one platform.
Some of the options from Grandstream include:
This allows you to tailor a solution to each client’s infrastructure needs. Additionally, certain key features like ZeroConfig provisioning make large-scale deployments easy and efficient, while built-in intercom and paging capabilities are ideal for housekeeping and maintenance teams.
Hospitality guests expect fast, seamless Wi-Fi in their rooms, the lobby, or the pool. Grandstream’s GWN Series of wireless access points, routers, and Layer 2/3 switches are built to deliver:
For resellers, this means faster installations, remote troubleshooting, and happier clients with fewer guest Wi-Fi complaints.
From boutique hotels to large resorts, Grandstream’s unified product ecosystem helps you meet the specific needs of hospitality environments. You can scale up or down based on room count, integrate communications across departments, and offer reliable networking and communication—all from a single vendor.
When guest satisfaction depends on connectivity and clear communication, your clients need solutions they can count on. Grandstream makes delivering affordable, reliable infrastructure simple to keep staff productive and guests happy.
Whether you’re upgrading a small hotel or planning a full-scale deployment, Grandstream’s hospitality-focused products give you the flexibility and control to do it right.
When hospitality businesses deploy Grandstream’s unified communications and networking solutions, they invest in more than technology—they elevate guest satisfaction, improve staff coordination, and future-proof their properties with scalable, cost-effective systems.
Grandstream’s UCM platforms serve as the communication hub for hotels, resorts, and guest properties, supporting up to 5,000 users and 1,000 concurrent calls. Benefits include:
From lobbies and lounges to guest rooms and conference halls, Grandstream’s Wi-Fi solutions ensure every space is connected:
For hospitality environments that require streamlined infrastructure:
Grandstream’s hospitality solutions help your customers deliver world-class guest experiences, ensure staff stay connected, and keep property IT systems efficient and secure. Whether upgrading a small boutique hotel or managing a multi-location chain, Grandstream provides the right tools to transform property communications and networking easily.
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As of April 15, 2025, the FCC’s updated 911 outage notification rules, outlined in Report and Order 22-88, are officially in effect. If you’re an Originating Service Provider (OSP) and haven’t yet updated your processes, you’re not alone—but now is the time to act.
These changes affect any provider that enables users to make 911 calls, including VoIP providers, wireless carriers, cable operators, and others. The new rules are designed to ensure timely, consistent communication with Public Safety Answering Points (PSAPs) during service outages that could impact emergency calling.
The updated rules call for more than just awareness—they require action:
These requirements apply to all OSPs, regardless of network ownership, so even smaller providers need to be ready.
If you’re managing these processes manually, the burden can be significant. Tracking down contact information, formatting messages properly, meeting time-sensitive windows, and documenting your efforts for audits—each step introduces risk if not handled precisely.
That’s why solutions like OutageRELAY are helping providers take the stress out of compliance.
OutageRELAY is a fully managed 911 outage notification service designed specifically for OSPs. It automates every key step in the process, helping you meet the FCC’s expectations with confidence and speed.

Whether you manage service nationwide or in a few local markets, OutageRELAY gives you the flexibility and control you need to streamline 911 outage reporting without added complexity.

Whether you’re starting from scratch or refining your existing process, OutageRELAY makes it easy to catch up and stay compliant with FCC 22-88. It ensures your outage notifications are sent on time, to the right contacts, with full traceability, without draining your internal resources.
Avoid fines, simplify your 911 compliance process, and stay focused on what matters most: delivering reliable service to your customers.

If you have any questions, please call us at 888-864-7786 or email our sales team at [email protected].
To sign up now, please visit OutageRelay.com.
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In this blog post, we’ll explore how Omada’s powerful Software Defined Networking (SDN) platform meets the unique demands of different verticals. Whether you’re helping clients improve campus-wide coverage, deploy secure healthcare networks, or support scalable retail operations, Omada equips you with the tools to create reliable, intelligent, and efficient networking solutions, backed by TP-Link’s proven track record and supported by 888VoIP’s trusted distribution expertise.

Omada for Education: Connectivity That Fuels Modern LearningToday’s learning environments depend on reliable digital access for students, teachers, and administrators alike. Whether it’s online testing, digital curriculum, or remote classrooms, education networks must be secure, scalable, and always available. Omada makes this possible with enterprise-grade wireless and wired solutions built for schools, universities, and entire districts.
Smart Product Choices: EAP772, EAP655-Wall, SG3452P, ER8411, Cloud Controller (Free Omada Cloud Controller hosted by TP-Link)
Omada for Healthcare: Supporting Critical ConnectionsIn healthcare, every second counts, and network infrastructure plays a crucial role in ensuring quality patient care. From connected devices to digital health records and telehealth appointments, healthcare facilities demand robust, secure networks that keep information flowing and operations running smoothly. Omada delivers the connectivity backbone that modern medical institutions rely on.
Smart Product Choices: EAP670, EAP650-Outdoor, ER8411, Cloud Controller (Free Omada Cloud Controller hosted by TP-Link)
Omada for Hospitality: Reliable Connectivity For Every GuestGuests expect seamless, high-speed internet access from the moment they check in—whether they’re streaming content, video conferencing, or simply browsing. Hospitality businesses need flexible, easy-to-manage solutions that can scale across multiple floors and facilities. Omada enables hotel operators to deliver premium connectivity that matches the quality of their service.
Smart Product Choices: EAP660 HD, EAP655-Wall, TL-SG3428XMP, Cloud Controller (Free Omada Cloud Controller hosted by TP-Link)
Omada for Retail: Fast, Secure, and InsightfulRetailers must provide not only a seamless customer experience but also secure and efficient connectivity behind the scenes. From guest Wi-Fi and promotional splash pages to POS systems and real-time analytics, Omada empowers retailers to create a modern shopping experience that drives engagement and operational efficiency.
Smart Product Choices: EAP653, EAP615-Wall, SG2218P, ER7206, OC200
Omada for SMBs: Enterprise-Grade Features Without the ComplexitySmall and medium-sized businesses often face the challenge of delivering enterprise-level performance on a smaller budget and with limited IT resources. Omada brings advanced capabilities like remote management, robust security, and scalable deployment to SMBs, making it easier than ever to stay connected, productive, and secure as they grow.
Secure guest access and branded Wi-Fi splash pages
Smart Product Choices: EAP613, EAP660 HD, SG2428P, ER7206, OC200
Omada represents more than just a product line—it’s a complete, cloud-managed ecosystem with competitive pricing, flexible deployment options, and powerful performance across industries. Whether your clients need campus-wide coverage, secure healthcare connectivity, or plug-and-play SMB setups, Omada delivers the tools to exceed expectations.
Explore the full line of Omada solutions through 888VoIP and empower your customers with smarter, more scalable networks.
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Now, with the introduction of SoftwareUCM, Grandstream is expanding its portfolio with a software-based PBX that offers even greater flexibility and scalability. In this blog post, we will explore SoftwareUCM’s key features, benefits, and deployment options and how it can enhance business communications for organizations of all sizes.

As businesses increasingly demand flexible and cost-effective communication solutions, SoftwareUCM delivers a powerful, software-based unified communications (UC) experience. It consolidates voice, video, messaging, data, analytics, facility access, and video surveillance into a single, centralized platform. Whether deployed on physical servers, virtual environments, or cloud platforms, SoftwareUCM ensures businesses retain full control over their communications infrastructure.
Built with the same robust functionality as Grandstream’s hardware-based PBX solutions, SoftwareUCM eliminates the need for dedicated appliances while offering seamless scalability. By leveraging existing infrastructure, businesses can reduce costs while maintaining complete customization and management capabilities. This makes SoftwareUCM an ideal solution for your customers seeking a modern, software-driven, or cloud-first communication strategy.
SoftwareUCM can be deployed in either a single-tenant or multi-tenant configuration, allowing businesses to choose the best option for their operational needs. Whether your customers require a dedicated instance for maximum control or a shared environment for efficient resource management, SoftwareUCM provides a deployment model that aligns with different business requirements.

Single-Tenant Mode: A single instance of SoftwareUCM is deployed on a dedicated machine, ensuring optimal resource allocation for a single business.
Multi-Tenant Mode: A single installation can manage multiple SoftwareUCM instances, which is ideal for resellers managing multiple clients with independent configurations.
Using Grandstream Device Management System (GDMS) and UCM RemoteConnect, network administrators can remotely access SoftwareUCM, view instance details, and access helpful diagnostic tools. Multiple SoftwareUCM systems can be managed from a single GDMS account, allowing system integrators to install the platform for various clients and manage them centrally.
To access a SoftwareUCM platform in GDMS, users can navigate through GDMS Unified Communications, then UCMRC, and select On-Premise PBX. A list of UCMs synced to the GDMS account through UCM RemoteConnect will appear in a list format, which can be individually accessed remotely using the SoftwareUCM’s username and password. GDMS and UCM RemoteConnect also provide essential diagnostic tools for monitoring and troubleshooting SoftwareUCM instances. The diagnostics tool can check:


SoftwareUCM features open API interfaces, making it easy to integrate with third-party business platforms such as CRM solutions and hotel management systems. It also includes LiveChat, a built-in real-time chat platform for customer service. Additionally, SoftwareUCM supports the AMI (Asterisk Management Interface) with restricted access, allowing external programs to interact with the platform over a TCP/IP stream.
Customer Relationship Management (CRM)
Property Management Systems (PMS)
Google Services
As an official distributor of Grandstream, 888VoIP is ready to help you get started with SoftwareUCM. Whether you need more details on deployment strategies to fit your customers’ needs, pricing plans, or even a free trial, we’re here to provide support.
The world of enterprise mobility is evolving, and businesses need devices that keep their workforce connected, efficient, and agile. Grandstream, a leader in unified communications and networking solutions, has just unveiled its first Wi-Fi smartphone—the WP856. This powerful device is more than just a phone; it’s an all-in-one productivity and communication solution tailored for industries where mobility and real-time access to information are critical.
By reading this blog post, you’ll learn how the WP856 enhances workplace mobility and why it’s a valuable communication tool for businesses. We’ll also discuss its key features, industry applications, and how resellers can leverage it to meet the growing demand for Wi-Fi-driven communication.

Grandstream’s WP Series has long been recognized for delivering high-performance cordless IP phones that cater to professionals requiring mobility within an enterprise. Designed for industries such as healthcare, retail, logistics, and hospitality, the WP Series has consistently provided secure, reliable, and seamless communication over Wi-Fi networks. Featuring cutting-edge technology, these devices support HD voice, robust security protocols, and excellent battery life, making them an essential tool for on-the-move employees.
The WP856 marks a significant evolution for the WP Series as the first Wi-Fi smartphone in the lineup. It combines smartphone functionality with the reliability and enterprise-grade performance that businesses have come to expect from Grandstream.
The WP856 is designed for professionals in logistics, healthcare, retail, and warehousing. It provides enterprise-grade mobility without cellular service costs. Operating exclusively over Wi-Fi, it ensures seamless connectivity while integrating essential workplace tools into a single, lightweight device.

The WP856 combines the power of a smartphone with the reliability of enterprise mobility—offering a smarter, more efficient way to stay connected. For resellers, the WP856 represents an opportunity to meet the growing demand for mobile workplace solutions. As industries increasingly rely on Wi-Fi-driven communications, this device is a cost-effective alternative to traditional mobile phones while offering enhanced security, reliability, and integration with Grandstream’s ecosystem of solutions.
Businesses looking to improve operational efficiency will appreciate the WP856’s seamless connectivity, durability, and integrated barcode scanning capabilities. Whether it’s for retail staff needing to check inventory on the go, warehouse workers tracking shipments, or healthcare professionals requiring instant communication, this Wi-Fi smartphone delivers unmatched flexibility and performance.
The WP856 is now available for purchase through 888VoIP. Add this next-generation Wi-Fi smartphone to your product lineup to stay ahead in the mobility market. Contact 888VoIP to learn more about how the WP856 can benefit your customers and streamline communication across industries.
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If you’re new to Grandstream’s GWN Series Networking products, this is your chance to get rewarded. To qualify, you must have not previously purchased Grandstream Networking products. Once you reach the $10,000 USD purchase threshold in Grandstream UC products, you’ll be eligible to receive 1% back of your UC Purchase money and use it towards purchasing any products in the entire line of GWN Networking Series.
To take advantage of this promotion, you must:
All Grandstream product categories other than the GWN and GCC Series qualify as UC products, including:
Once you’ve met the $10,000 USD purchase requirement, follow these simple steps:
Important Note: If you submit the registration form before reaching the $10,000 USD purchase requirement, your application will be ignored or rejected. This promotion is only available to resellers and service providers, end users are not eligible.
Don’t miss this opportunity to earn 1% back on your purchase of Grandstream UC Solutions! Expand your business with Grandstream’s industry-leading Unified Communications products while unlocking valuable savings.
Send your orders now—this exclusive promotion ends on March 31, 2025!
In this blog, we’ll specifically discuss the firewall module of the GCC series, one of the four modules that make up the device’s technical capabilities. A GCC’s firewall can be leveraged to protect networks from external and internal threats. From DoS defenses to advanced content control and application filtering, this module’s features revolve around maintaining a secure IT infrastructure.

The GCC firewall module provides a comprehensive suite of security tools to protect your IT infrastructure. Below is an in-depth look at its key capabilities:
Each of these features enhances the security and stability of networks utilizing the GCC Series, ensuring a seamless and protected IT environment.

The Firewall Policy section enables users to configure rules that govern how the GCC device inspects and controls traffic. Key settings include:
Inbound rules within this settings category enable you to further define traffic flow through the device by filtering incoming traffic to specify network groups or port WANs and applying network rules. A user can configure these rules to accept, deny, or drop the packet. Inbound rules help users create a safe flow of data to devices by deciding which connections from outside sources are allowed to access the network, keeping the network protected from unauthorized access and malicious traffic from entering the network. This is increasingly important for networks that house sensitive information such as financial institutions and healthcare verticals.
Similar to inbound rules, outbound rules within the Firewall Policy category can also be set in order to protect a network’s IT infrastructure. Inversely, it controls the flow of outgoing traffic from a system, filtering which data packets may leave the network. This helps prevent sensitive information from leaving the network and protects against potential internal threats by blocking unauthorized outbound connections to malicious destinations or services. Outbound rule configuration is a critical feature that can prevent malicious programs on compromised devices from sending sensitive data outside of an organization.
Lastly, the Firewall Policy section contains Forwarding Rules and Advanced NAT configurations. The first can be set to allow and block traffic between different groups and interfaces, such as WANs, VLANs, and VPNs. These settings can help segment a network to ensure only the devices/packets authorized to access the network’s various groups can prevent unauthorized access to systems and services such as servers, IoT devices, and critical IT infrastructure. Advanced NAT options on the GCC6000 device support both SNAT and DNAT mapping.s, and critical IT infrastructure. Advanced NAT options on the GCC6000 device support both SNAT and DNAT mapping.

Moving onto the security defense category, you’ll find both DoS defenses and spoofing protection. Denial of Service (DoS) attacks are one of the more common cyber attacks that can happen to your organization, where the assaulter can overwhelm the network to a point that prevents users from utilizing it and its services. Spoofing cyberattacks are much less conspicuous than a DoS attack. They can enable a hacker to impersonate a trusted source on a network to gain access to that network’s services or spread potential malware. Luckily, Grandstream’s GCC devices come with a variety of capabilities to defend against these two cyberattacks.
The GCC’s DoS settings enable a wide range of values that can be adjusted to monitor, alert, and block Denial of Service attacks. When turned on, flood attack settings monitor the number of packet types flowing through the device’s router module and then either alert a system admin or begin blocking those packets when a predefined threshold is crossed. Flood attack defenses can be set by the user to TCP, UDP, ICMP, and ACK packets. The GCC also provides Abnormal Packet Defense settings, another variation of DoS defenses. Abnormal packets occur when a cyber attacker sends intentionally malformed packets to a target device, causing it to perform incorrectly due to the inability to process the incoherent data packets. A GCC can block a variety of these types of attacks, including Land Attacks, Smurfs, “Ping of Death” attacks, ICMP/SYN Fragments, and more.
Finally, ARP Protection settings within the Security Defense category provide networks with several countermeasures to various spoofing techniques. A GCC series device can strategically identify and eliminate the risk of having traffic intercepted and spoofed by offering configurations to prevent outside spoofing on ARP information as well as on IP information. This prevents hackers from potentially impersonating trusted sources and infiltrating the network.
Grandstream’s GCC Convergence Solution comes with a robust anti-malware and virus signature library that is continually updated to keep devices within the network protected from malicious files and viruses. This offers anti-malware protection, IDS/IPS, application identification and control, and advanced web security. As packets pass through the GCC, its Anti-Malware tool will study the files and block suspicious data, preventing them from moving into the network. The level of depth that the firewall can inspect these packets can be customized as well based on the risk that the network is prone to.
This particular capability of the GCC’s firewall does require a subscription after a one-year free trial for continued updates to the firewall signature update. If a firewall plan is not renewed, the firewall service will still be functional/usable, but the signature library will remain at the last update prior to expiration.
The GCC firewall module’s Intrusion Prevention System (IPS) and Intrusion Detection System (IDS) are security mechanisms that monitor network traffic for suspicious activities and unauthorized access attempts. IDS identifies potential security threats by analyzing network packets and logs, while IPS actively prevents these threats by blocking or mitigating malicious traffic in real-time. IPS and IDS provide a layered approach to network security, helping protect against cyberattacks and safeguard sensitive information. The GCC’s intrusion prevention features also support Botnet settings. A botnet is a network of compromised computers infected with malware and controlled by a malicious actor, typically used to carry out large-scale cyberattacks or illicit activities.

Once activated, IPS/IDS can be set to notify a GCC user of potential traffic threats or both notify and block the traffic. A security protection level is set from low to extremely high, with the option of creating an entirely customized level for the network. The greater the protection level, the more rules will be selected between Web Attacks, Network Anomalies, and Bad File categories. By selecting the Custom option, a user can choose the specific intrusion prevention tool they would like their firewall module to use. Botnet settings are fairly straightforward, where Botnet IPs and Botnet Domain Name tools can be set to be deactivated, monitor only, or monitor and block.
The Content Control category provides a robust set of tools for network security. Web Filtering, Application Filtering, and geo-IP filtering settings allow users to filter service traffic based on DNS, URL, keywords, and application type. Together, these settings give the network the ability to fine-tune how users access the web and what they are allowed to use it for.

This can prevent users within the network from inadvertently accessing malicious websites, phishing emails, or other dangerous types of online material and services that are deemed inappropriate to utilize within the organization’s network. The Content Control function of the GCC’s firewall module is particularly effective for deployments that require more stringent traffic filtering, such as schools, hotels, and networks that allow public access.
With the Web Filtering tools, users can filter by URL, URL Category, Keywords, and a URL Signature Library.
URL Filtering: URL filtering enables users to filter URL addresses using either a Simple match (domain name or IP address) or a Wildcard (e.g. *example*).
URL Category Filtering: Users can filter by broader system categories, such as Gaming and Entertainment. A wide range of options are provided on an easy-to-use interface, and categories can be customized.
Keywords Filtering: Keyword filtering enables users to filter using either a regular expression or a Wildcard (e.g. *example*). With keyword filtering enabled, when users attempt to access a URL that contains that keyword, they will be prompted with a firewall alert and have their access blocked.
URL Signature Library: A library of validated ‘signed URLs’ is kept as an added security feature to provide a form of digital signatures, acting as a verification mechanism to ensure URLs haven’t been tampered with.
The Application Filtering tool provides GCC users with an intuitive way to block access to broader categories of websites and services or specific pages directly. Grandstream’s GCC convergence solution has a wide range of predefined web access categories, and each category contains a list of the most known websites within the category. For example, if you want to block all streaming services rather than a single website, this can easily be done by enabling the application filtering tool, choosing the streaming category, and choosing the ‘Block’ option.
This part of the GCC’s firewall module comes with an AI Recognition option that, when enabled, allows deep learning algorithms to optimize the accuracy and reliability of application classification. Together, these features make the Application Filtering tool a great option for quickly assembling a block list to prevent users within the network from accessing a wide array of web pages.
Grandstream’s GCC Convergence Solution provides a robust and scalable firewall module that enhances network security while simplifying management. With features like customizable firewall policies, DoS protection, anti-malware scanning, IPS/IDS monitoring, and content filtering, organizations can confidently protect their IT infrastructure from cyber threats.
By leveraging the powerful security capabilities of the GCC firewall, businesses, schools, and healthcare institutions can establish a secure, reliable, and high-performing network that meets today’s cybersecurity challenges. Whether securing internal data, preventing unauthorized access, or ensuring compliance, the GCC Series provides a comprehensive solution for modern networking needs. Ready to experience next-level security and IT convergence? Contact us today to learn more!