Technical Business Analysis

Technical business analysis for complex finance systems and enterprise software projects with distributed development teams.

We translate business complexity into software requirements, solution designs and technical specifications that remote and offshore development teams can reliably build from. Working across business and technology domains, we move seamlessly between business stakeholders and technical delivery teams.

Financial services expertise: investment banking, wealth management, asset management, trading systems, portfolio management, regulatory compliance, and risk management.

Previous clients: Credit Suisse, Barclays Capital, State Street, Evelyn Partners, BlueBay Asset Management, Investec, and Prudential.

Based in the UK and working remotely with distributed teams globally. Available for 3-12 month BA contract engagements.


When to Hire a Business Analyst

You need experienced BA support when:

  • Offshore or remote teams are constantly blocked waiting for clarification across time zones
  • Developers build the wrong things despite detailed meetings because requirements weren’t clear enough
  • Product owners are drowning in clarification questions instead of planning ahead
  • Complex business rules exist only in stakeholders’ heads and email threads, not in documentation
  • System replacements need detailed technical specifications to capture undocumented legacy complexity

Whether starting a new initiative or supporting ongoing delivery, we provide the BA expertise that keeps distributed teams productive.


What You Get

Requirements that work for distributed teams:

We don’t just write user stories—we write development-ready user stories that offshore and remote teams can build from without constant clarification. Every requirement includes complete context, explicit business rules, defined edge cases, and clear acceptance criteria.

Deliverables include:

  • User stories with comprehensive acceptance criteria (not placeholders for conversations)
  • Business process maps showing current and future state workflows
  • Technical specifications for system integration and data migration
  • Functional requirements documents (BRD/FRD/SRS) for regulatory compliance
  • Test scenarios and UAT plans that validate against actual business rules
  • Data models and entity relationship diagrams

Our focus: Finance and accounting systems, regulatory reporting tools, payment processing systems, and complex system replacements in highly regulated sectors.

Our expertise: Making offshore development actually work by providing the structure and clarity that remote teams need to succeed.


Production Incident Analysis at Scale

Client: Global financial services firm, 9-month contract embedded with product and engineering teams.

Challenge: Over 2,000 production incidents logged in ServiceNow over four months. Weekly production issues. Orders getting stuck. Core functionality breaking. Nobody analysing the incidents systematically to understand patterns or root causes.

Approach: Built an incident analysis tooling to automatically group related problems and risk-score them using a 10-criterion framework. Established a hothouse pilot team to prove the approach worked. Embedded across five product teams to identify systemic quality issues.

Impact:

  • 18-month production issue resolved in a single two-week sprint using systematic incident analysis
  • 50% of regression tests automated with measurable reductions in manual test effort
  • Risk scoring framework adopted for ongoing incident prioritisation
  • “Top Nine Things” framework gave leadership visibility into systemic quality problems

Read Case Study


Why Finance Clients Choose Us

Domain expertise that matters:
We’ve worked as embedded business analysts on finance systems, accounting platforms, regulatory reporting tools, and payment processing systems across banking, insurance, and government. We understand both the technical and domain complexity of financial services.

Distributed team experience:
We know how to document requirements in a way that remote and offshore development teams can reliably build from. We’ve managed requirements across multiple time zones, working with teams in India, Eastern Europe, and Southeast Asia.

Technical depth:
20+ years delivering complex software projects. Deep experience with agile frameworks (Scrum, Kanban, SAFe). We speak both business and technical languages fluently, confidently discussing regulatory compliance with stakeholders and API integration patterns with developers.

Proven methodology:
Author of Better Software Requirements, a comprehensive handbook for writing requirements that actually work.


What to Expect Working Together

Developers who know exactly what to build.
No vague tickets. No “placeholder for a conversation” when the conversation happens across 8-hour time zones. Complete context, explicit business rules, defined edge cases.

Less rework, faster delivery.
Requirements that capture what stakeholders actually want, the first time. Fewer surprises at demo. Less time fixing misunderstood requirements.

Teams that improve over time.
We don’t create dependency, we transfer capability. Your product owners learn to write better stories. Your developers learn to ask better questions. Your process improves permanently.


Next Steps

For discussion about whether technical business analysis would benefit your offshore or distributed team:

📧 [email protected]
📞 0786 8349 426 (UK)

We typically work with financial services firms and enterprise software teams on complex software development, system integration, and legacy system replacements.

Based in the UK and working remotely with distributed teams globally. Available for 3-12 month BA contract engagements.