Sync content automatically
REST API, GitHub Actions, scheduled refreshes — your AI assistant stays in sync with every docs update. No manual reindexing.
Your docs answer questions. Let them.
Biel.ai adds AI chat to any documentation site. Users ask questions in plain language, get instant answers from your existing content. Support tickets drop. Developer experience improves.
15 min
setup time
20+
platforms
14 days
free trial
Trusted by documentation teams
Users get answers. You get insights.
Your content already has the answers. Biel.ai makes them findable through conversation, not keyword searches.
Instant answers
"How do I authenticate?" — answered in seconds, not tickets
Users ask questions in plain language. AI scans your documentation and returns code snippets, exact steps, and contextual answers. No more digging through pages of docs to find one configuration line.
Natural language queries across your entire doc set
Support deflection
Your support team handles edge cases, not FAQ repeats
Every repeated question costs you time and credibility. Biel.ai handles the basics — password resets, SDK installation, config options — so your team focuses on the issues that actually need a human.
Measurable reduction in L1 support tickets
Content intelligence
See what your users can't find — before they file a ticket
Analytics reveal which questions go unanswered, which API endpoints lack examples, and where users drop off. Turn user confusion into documentation improvements with real data, not guesswork.
Data-driven insights on documentation gaps
Built for technical docs, not marketing pages
OpenAPI specs, code examples, error messages, configuration guides — Biel.ai parses technical content that generic chatbots can't handle.
Match your brand
Configure your assistant's personality, tone, and appearance. Control how it responds, what it says, and how it looks — so it feels native to your product.
Track usage & content gaps
See which questions users ask most, what goes unanswered, and where your documentation needs work. Turn user confusion into content improvements.
Connect to Claude, Cursor, and any AI tool
Your docs become an MCP server. Developers query your knowledge base from their IDE, AI assistant, or CLI — no copy-paste, no context switching.
Security isn't a feature. It's the foundation.
Enterprise-grade protection for your documentation data. Built for teams that take compliance seriously.
Domain restrictions
Role-based access & SSO
Rate limiting & abuse prevention
OAuth 2.0 & API token auth
AES-256 encryption
Data encrypted in transit and at rest
GDPR compliant
European data protection standards
Private by default
Never used for model training
Bring your own keys
Full control over your infrastructure
Low effort, high impact
See how documentation teams reduce support load and improve user experience with Biel.ai.
“Biel.ai has been one of those great examples of low effort, high impact tasks. Easy to set up, yet the positive effects are felt immediately.”
Marko Stanik
Product Success at Turnkey
“Super easy to get started, reads all our sites without trouble, and helps us learn what questions our users ask.”
Tim McMakin
Technical Writer at TriliTech
“The support at biel.ai is outstanding. They're always fast and helpful, and they turn our feature requests into reality in no time.”
Lars Wilhelmer, PhD
Documentation Engineer at Talon.one
Frequently asked questions
Have another question? Contact us.
Biel.ai focuses specifically on technical content, not generic chatbot responses. It handles OpenAPI specs, schemas, error codes, and other developer-facing formats with precision. Unlike general-purpose chatbots, Biel.ai is built for technical documentation and understands the context and structure of developer content.
14 days with full Starter plan access. No credit card required.
Two steps: connect your docs and add our widget. Takes about 15 minutes with our setup guide.
Your data is encrypted and stays private. We follow standard compliance practices. Check our Privacy Policy for details.
No, your content and user conversations stay with you. Never used for training.
Every unanswered question is a support ticket waiting to happen
Production-ready in 15 minutes. Not 6 months of custom RAG development.
14-day free trialNo credit card required$50/mo to start