Frequently Asked Questions (FAQ)
Need help finding your way around? Check out our tutorials below to see some of the platform's key features.
Account and Membership Questions
I need help registering and/or logging in.
Please contact [email protected] with your registration or log-in questions. If you encounter error messages, please send screenshots to [email protected].
How do I become a CE Corner member?
It's easy to become a CE Corner member. If you are not currently registered for CE Corner, visit the registration page to get started. Prompts for CE Corner membership will appear on the second page of your registration.
If you are already registered for CE Corner, log into your account and select "Become a Member" from the header or dropdown menu (depending on your device).
Why should I become a CE Corner member and what do I get with my membership?
CE Corner is the only partner you need to obtain CE credits for IIROC, FP Canada, IAFE, and more.
- CE Corner is dedicated to providing Canadian financial and insurance professionals with the content and accreditation they need to succeed. No filler here.
- Members can access an unlimited number of courses. Non-members can take up to four free courses.
- Membership unlocks exclusive features, such as My Plan and Import Certificate.
- CE Corner's monthly member-only newsletter with the latest courses, industry news, upcoming deadlines, and more.
How much does membership cost?
A one-year, auto-renew membership for one user is $199 CAD, plus applicable taxes. A receipt will be sent to the email used upon registration which can be used for tax or reimbursement purposes.
Can I take courses for free?
CE Corner Members get more, but all CE Corner registrants will continue to maintain access to any earned certificates in My Report Card and may take up to four courses on CE Corner for free. (Note: you must be logged in to access My Report Card).
When does my membership renew?
CE Corner membership is an annual fee that renews automatically exactly one year after the original purchase date at the going rate. The charge will be applied to the credit card used for the original purchase.
How do I cancel my membership?
You must first be logged in. CE Corner membership can be cancelled by navigating to My Profile and then Membership status. From there, you can cancel your auto-renewing membership. If you require additional support, please email [email protected].
How do I get a refund?
Refunds are only available up to 24 hours after the initial purchase. Please view the Refund Policy for more detail. Please send an email with "Refund Request" in the subject line to [email protected] within 24 hours of your purchase. Even if we do not reply immediately, your refund will be granted if the request is received within the 24-hour window.
It may take up to 14 days for the reversed charge to appear on your statement. Please view the Refund Policy for more detail.
If you cancel your membership after the 24-hour period, you will simply cancel the auto-renewal of the membership, but you will not be reimbursed. Access to CE Corner will remain open until the renewal date (exactly one year after your initial purchase).
CE Corner Features
How to Use My Report Card
Follow this simple guide to learn how to use the features in My Report Card.
How to Create a Plan
Follow this simple guide to help you create a personalized plan to make sure you stay on track with your CE deadlines.
How to Add Courses to a Plan
Follow this simple guide to help you add courses to your personalized plan to make sure you stay on track with your CE requirements.
How to Import Certificates Earned Outside of CE Corner
Follow this simple guide to help you add a certificate that you earned outside of CE Corner to your report card so that you can keep track of your CE Credits and deadlines in one place.
How to Find Courses for your License/Designation
Follow this simple guide to help you find courses for your license/designation.
Taking Courses
How many courses can I take on CE Corner?
CE Corner members (see the How do I become a CE Corner member? FAQ) can take an unlimited number of courses on CE Corner. Non-members can take up to 4 courses for free.
If I do not successfully complete the course, how many times may I repeat it?
You may re-write the course as many times as necessary to achieve a passing grade. However, after 4 unsuccessful attempts, you will be locked out of a test for 48 hours. We recommend you use that time to review the course material.
Credits for FSRA (Financial Services Regulatory Authority of Ontario): Are FSRA credits on CE Corner pre-approved by the FSRA?
FSRA does not pre-approve courses for CE credit. Instead, FSRA requires that the individual license holders determine a course’s suitability. You can find more information on FSRA requirements on their website.
To simplify this process for you, CE Corner has highlighted courses that our experts believe meet the requirements set forth by FSRA. However, we recommend that you check FSRA’s requirements and determine a course’s eligibility for yourself.
