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Thanks for joining the Blackbaud Community, we’re so glad to have you here! This is your space to connect with and learn from other users around the world, share your own expertise, get product news and tips, and so much more. I’ve put together some tips to help you get started navigating and using the Community platform…
The core of the Blackbaud Community are the discussions, where you can ask questions and share your expertise. Here are instructions for using the various posting features available and tips for how to create an engaging post. Posting 101 To ask a question or start a discussion, go to the category your question relates to…
There are a variety of ways that your community experience can be personalized based on the content you follow and the notifications you’ve set. For example, you’ll see followed content on your community home page. Following Discussion and Blog Categories Following discussions and blogs helps personalize your community…
I am trying to wrap my brain on how to get this done… I need to create actions for ID's listed on an Excel file located on a One Drive shared folder or SharePoint whichever. It seems simple enough but I do not see any resources on a starter point for this. Any ideas or guidance would be greatly appreciated.
Can anyone give me the query formula for 2nd gift conversion rate? Donors who gave first gift in 2024 and then second gift in 2025. Many thanks!
Hello, My organization recently switch from The Raiser's Edge 7 to Raiser's Edge NXT. While searching in NXT for a record via PO Box, no results come up. When I search for a donor who I know has a PO Box, their record pulls up with the PO Box as the primary address. When we search for a street address, it pulls those…
Hello, Is there any reason why while creating an action list, I'm able to filter on 'Action assigned to' but I'm unable to filter on this while creating insights in the dashboard builder.
We had an issue charging a credit card last week which had me contacting support. The team advised me re: updated SCA requirements and the need to collect the CVV number to process credit card payments in the system, replacing the cardholder’s name. Given that we are unlikely to be the only New Zealand customer affected,…
AI is rapidly reshaping the social impact sector—but for mission‑driven organizations, leadership means more than moving fast. It means building trust, acting responsibly, and using technology to expand human capacity, not replace it. Join us for a thought‑provoking leadership conversation with executives from Blackbaud…
Input your gifts into the grid view batch, with each row representing one gift. The locked status column includes built-in validation to help ensure your entries are accurate. Use the tab key to quickly move through fields, making data entry smooth and efficient. Share your feedback on this process in web view.
From the Gift Management Overview page, select Add and choose New Grid Batch. Create a grid view batch by filling in details like the description, number of gifts, and the expected total. Share your feedback on this process in web view.
My org has set up a charity PayPal account and wants to make it an available payment option on our NXT online donation forms. I've set this up before, so I know how to do that part. My question is… Does anyone know if, after making the necessary connections on the back end, only PayPal will appear as an option and not also…
We have identified few people in our organization(faculty/deans) who can and are able to help fundraisers network more with Alumni's, Companies and in general support the university fundraising efforts. We are thinking coding them as attributes or somehow identify them as allies to the department. I would like to get some…
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