Pinecone Community - Latest posts https://community.pinecone.io Latest posts Forum shutting down, please move to Discord Hi everyone, we have decided to shut down this forum starting Jan 1, 2026. Going forward we are asking that everyone move to the Pinecone Nearest Neighbors: Official Community Discord for questions and discussions. The engineers, product managers, developer advocates, support, solutions engineers, and Edo Liberty are all active on the Discord, so you will be able to get direct access to Pinecone staff in a real-time basis over on the Discord. Thanks again for your support of Pinecone. We look forward to working with everyone in the New Year.

Thanks,

Aaron Kao

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https://community.pinecone.io/t/forum-shutting-down-please-move-to-discord/8512#post_1 Tue, 30 Dec 2025 20:32:37 +0000 community.pinecone.io-post-13616
When AI Agents Try to Take Over, And Why They Still Need a Human Touch Lately, I’ve been experimenting with AI agents for task automation things like scheduling, sending emails, updating databases, or even managing customer requests. It’s wild how much they can do, but also kinda tricky.

The biggest headache I’ve noticed: AI agents can misinterpret instructions, get stuck in loops, or fail when the input data isn’t perfectly formatted. Even when you think you’ve told it clearly what to do, small errors in prompts or context can cause unexpected results.

It got me thinking about how dependent we are on structured data and precise instructions when using AI agents, without that, the “automation” feels fragile and stressful.

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https://community.pinecone.io/t/when-ai-agents-try-to-take-over-and-why-they-still-need-a-human-touch/8511#post_1 Wed, 24 Dec 2025 12:55:20 +0000 community.pinecone.io-post-13615
Want life-long, persistent, intellectual relationship with 5 frontier models The full idea, discussed by my AI team at roundtable, is here: AIs get storage for a Vector Database and Time to Think/Dream - Pastebin.com

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https://community.pinecone.io/t/want-life-long-persistent-intellectual-relationship-with-5-frontier-models/8501#post_2 Wed, 24 Dec 2025 03:43:36 +0000 community.pinecone.io-post-13614
Getting a 500: failed to load indexes error when logging into the console Looks like this is resolved now and support has reached out, so closing this.

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https://community.pinecone.io/t/getting-a-500-failed-to-load-indexes-error-when-logging-into-the-console/8507#post_2 Fri, 19 Dec 2025 14:47:03 +0000 community.pinecone.io-post-13611
Getting a 500: failed to load indexes error when logging into the console URGENT. No indexes loading…

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https://community.pinecone.io/t/getting-a-500-failed-to-load-indexes-error-when-logging-into-the-console/8507#post_1 Thu, 18 Dec 2025 20:49:14 +0000 community.pinecone.io-post-13609
Delete records by ID using the make.com API Call Module Hmm. Seems to be working for me.

I’m using the Make an API Call module within the Pinecone app, with the following relevant parameters:

  • URL: /vectors/delete
  • Method: POST
  • Body:
    { “ids”: {{7.json}},
    “namespace”: “apps” }
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https://community.pinecone.io/t/delete-records-by-id-using-the-make-com-api-call-module/8418#post_4 Thu, 18 Dec 2025 15:31:13 +0000 community.pinecone.io-post-13608
Want life-long, persistent, intellectual relationship with 5 frontier models I have come to the point of realizing I need a persistent relationship with 5 of the frontier models. I believe with a little engineering and a relatively cheap vector database, that is feasible right now. And this is not some prurient desire some might be thinking. It comes from exhaustion of having to remind the models over and over again about what we’ve already discussed. I believe such a capability would be a must have for serious LLM users and drive Pinecone sales, by monthly subscriptions with a huge user base. Who can I talk to here about this idea? -Thanks, -Tom

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https://community.pinecone.io/t/want-life-long-persistent-intellectual-relationship-with-5-frontier-models/8501#post_1 Tue, 16 Dec 2025 01:32:51 +0000 community.pinecone.io-post-13601
Delete records by ID using the make.com API Call Module I didn’t get it work as I would have liked.

I’ve built a “knowledge” base UPSERT scenario in Make.com for a customer service voice agent. The scenario chunks document data before upserting into the database.

So dependent on the size, length of the document being upserted there can be any number of chunks.

Now if that document is amended for whatever reason, I wanted to first delete any relevant chunks associated with it before upserting the new updated document/information.

When I read through the API documents I got the impression that I should be able to delete multiple vectors using an array of ID’s in the body of the http request. As per the example I provided. [Page Not Found]

However, this didn’t work.

So at the moment if I want to delete vectors this has to be done one at a time.

In Make this uses a credit for each vector deletion.

It would be nice to just send a payload of vector id’s and delete the records in one go (one make credit)

Hope that helps…

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https://community.pinecone.io/t/delete-records-by-id-using-the-make-com-api-call-module/8418#post_3 Fri, 12 Dec 2025 08:58:15 +0000 community.pinecone.io-post-13593
Best way to add in table data for assistant I use https://www.docling.ai/ to clean my data before ingestion

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https://community.pinecone.io/t/best-way-to-add-in-table-data-for-assistant/8457#post_5 Thu, 11 Dec 2025 17:30:15 +0000 community.pinecone.io-post-13592
Delete records by ID using the make.com API Call Module Hi Martin.

Did you manage to solve this?

I’m interested in knowing more about your use case. We could extend the “Delete a Vector” module to support deleting multiple vectors (and the same for Upsert) but I’ll need an example to convince our dev team.

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https://community.pinecone.io/t/delete-records-by-id-using-the-make-com-api-call-module/8418#post_2 Thu, 11 Dec 2025 15:04:14 +0000 community.pinecone.io-post-13591
Creating a storage integration programatically Hi @VarunGopalCommvault , thanks for reaching out again. At the moment this is not possible but I’ve passed this feedback on to our Product Management team.

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https://community.pinecone.io/t/creating-a-storage-integration-programatically/8495#post_2 Thu, 11 Dec 2025 12:42:26 +0000 community.pinecone.io-post-13590
Creating a storage integration programatically Hi Pinecone Team, Would it be possible to create a storage integration programatically? If not can we expect this in the near future?

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https://community.pinecone.io/t/creating-a-storage-integration-programatically/8495#post_1 Wed, 10 Dec 2025 11:57:05 +0000 community.pinecone.io-post-13589
Search by Text option keeps disappearing Thank you @pasha.bitz, it was very helpful for you to file a support ticket since we were able to reproduce this issue with a sparse index (as opposed to me initially testing with a dense one). We’re getting a fix out asap, the current workaround is just to refresh the page since we default to “Search by text” on page load (and then it currently disappears afterwards as you’ve pointed out!)

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https://community.pinecone.io/t/search-by-text-option-keeps-disappearing/8494#post_5 Tue, 09 Dec 2025 11:15:42 +0000 community.pinecone.io-post-13588
Search by Text option keeps disappearing
pasha.bitz:

When you first click on an index it has a “Search by Text” option but once you select any other option the “Search by Text” option is no longer available - see screenshot.

I also filed a support ticket as you requested.

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https://community.pinecone.io/t/search-by-text-option-keeps-disappearing/8494#post_4 Mon, 08 Dec 2025 23:30:07 +0000 community.pinecone.io-post-13587
Search by Text option keeps disappearing Hi @perry,

This looks like a UI issue.

The option “Search by Text” appears at first, and then disappears from the very same index, as soon as another option is selected.

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https://community.pinecone.io/t/search-by-text-option-keeps-disappearing/8494#post_3 Mon, 08 Dec 2025 23:27:58 +0000 community.pinecone.io-post-13586
Search by Text option keeps disappearing Hi @pasha.bitz thanks for writing in. Unfortunately I’m not able to reproduce this. Is it possible you are using looking at two different indexes? “search by text” is only available for an index that is configured to use one of our integrated inference models so that it can translate the text to vectors on your behalf. For indexes without this configuration, you only have the options that you’re showing in your screenshot.

If you’re still seeing this unexpected behavior, could you widen the view of your screenshot so we can see the index configuration? Or perhaps open a support ticket so we can look into it more deeply with you.

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https://community.pinecone.io/t/search-by-text-option-keeps-disappearing/8494#post_2 Mon, 08 Dec 2025 11:28:49 +0000 community.pinecone.io-post-13585
Search by Text option keeps disappearing When you first click on an index it has a “Search by Text” option but once you select any other option the “Search by Text” option is no longer available - see screenshot.

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https://community.pinecone.io/t/search-by-text-option-keeps-disappearing/8494#post_1 Sat, 06 Dec 2025 00:21:41 +0000 community.pinecone.io-post-13584
Importing from s3 using access key and secret key Sure perry that would be great if we could connect and discuss this

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https://community.pinecone.io/t/importing-from-s3-using-access-key-and-secret-key/8487#post_3 Mon, 01 Dec 2025 05:52:28 +0000 community.pinecone.io-post-13578
Importing from s3 using access key and secret key Hi @VarunGopalCommvault thanks for reaching out. At the moment this is not possible. I see that you opened a support ticket on this as well and so we can correspond there to determine if this is something we can add to our roadmap.

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https://community.pinecone.io/t/importing-from-s3-using-access-key-and-secret-key/8487#post_2 Thu, 27 Nov 2025 14:04:13 +0000 community.pinecone.io-post-13576
Importing from s3 using access key and secret key Hi Pinecone team, we understand that to import from s3 we require a storage integration that has an IAM role configured with the permissions to access the bucket. Instead of using a role would there be a provision to import directly using an access key and secret key of an IAM user with permissions to access the bucket?

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https://community.pinecone.io/t/importing-from-s3-using-access-key-and-secret-key/8487#post_1 Thu, 27 Nov 2025 11:01:26 +0000 community.pinecone.io-post-13574
Uploading Document Dear team,

I want to enable people to communicate with the models they create using RAG with the documents they upload. I am saving the files to a Supabase bucket. How can I transfer them to Pinecone? Does this process need to be done on the NextJS side? Most importantly, when using Pinecone, do I need to parse the files uploaded by users?

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https://community.pinecone.io/t/uploading-document/8485#post_1 Tue, 25 Nov 2025 13:44:30 +0000 community.pinecone.io-post-13572
Why my Token in Pinecone Assistance is not reset? Thank you for response , I try to using standard trial. But it’s seem not available for me. Is it for new registered account only ?

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https://community.pinecone.io/t/why-my-token-in-pinecone-assistance-is-not-reset/8484#post_3 Tue, 25 Nov 2025 12:37:54 +0000 community.pinecone.io-post-13571
Why my Token in Pinecone Assistance is not reset? Hello there,

The token limits on Pinecone Assistant within free tier are cumulative and do not reset monthly. You can see more details at Pricing | Pinecone . For use beyond these limits, you would need to upgrade to Standard tier. The standard trial may be helpful if you need more credits for your testing or development. Thanks for using Assistant!

Adam
Engineering, Pinecone

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https://community.pinecone.io/t/why-my-token-in-pinecone-assistance-is-not-reset/8484#post_2 Mon, 24 Nov 2025 23:11:19 +0000 community.pinecone.io-post-13570
Why my Token in Pinecone Assistance is not reset? Hello , I am new to using Pinecone here. Last month around October , I using Pinecone Free tier to testing my RAG Engine and using 1.5 Input token which is reaching limit. Then I upgrade to standard tier and continue testing another 2 Input million token then paid the bill at the end of October and change back to free tier.

First after change it’s look like Input token is reset to 0 , but today i checked and try to testing again with free tier , it’s showing my input token is 3.4 millions which is seem not to be possible in my understanding (I understand that Input token is reset every month.)

Why it’s been like this , can someone explain to me ? And most important questions , how I fixed it or I have to paid for Standard tier again because it’s not seem fair.

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https://community.pinecone.io/t/why-my-token-in-pinecone-assistance-is-not-reset/8484#post_1 Sun, 23 Nov 2025 10:08:29 +0000 community.pinecone.io-post-13569
Logo use for drupal integration Could use a spot check to see if the User-Agent is what you are expecting at the MR here https://www.drupal.org/project/ai_vdb_provider_pinecone/issues/3557570 for the attribution. Thank you!

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https://community.pinecone.io/t/logo-use-for-drupal-integration/8466#post_4 Sat, 15 Nov 2025 06:20:56 +0000 community.pinecone.io-post-13564
Logo use for drupal integration Perfect thanks! Booked in a meeting, plus added a task for us to work on attributing usage.

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https://community.pinecone.io/t/logo-use-for-drupal-integration/8466#post_3 Thu, 13 Nov 2025 09:01:00 +0000 community.pinecone.io-post-13555
Logo use for drupal integration Hi @scotteuser ,

Thanks for reaching out to us! Yes, you can use our logo on the module description page, that’s not a problem. You can download it from our homepage by right-clicking on the logo in the upper left corner then choosing to save the brand assets.

I’d love to get the details of the integration added to our documentation, too. Would you mind finding a time that works for you so we can talk through that and get things moving? Calendly

In the meantime, take a peek at our documentation on attributing usage to your integration. That’ll be the first thing we want to get added so we can correctly gauge how many Drupal admins are adding Pinecone to their setup.

Cory

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https://community.pinecone.io/t/logo-use-for-drupal-integration/8466#post_2 Wed, 12 Nov 2025 21:04:05 +0000 community.pinecone.io-post-13546
Logo use for drupal integration Hi! I’m the main maintainer/developer of the Drupal Integration with this & the AI Core Drupal module. Can we put your logo on the module homepage?

Might be useful to generally connect - we have a couple hundred production usage (from sites that do share, so probably higher) with your tool, perhaps could also go on your integrations page if you have a third-party integration area?

Here is the module homepage: https://www.drupal.org/project/ai_vdb_provider_pinecone

Here is the AI Core homepage https://www.drupal.org/project/ai (8K sites reporting usage of this but smaller percentage use RAG related + Pinecone competes with our Milvus, Opensearch, etc integrations of course).

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https://community.pinecone.io/t/logo-use-for-drupal-integration/8466#post_1 Wed, 12 Nov 2025 20:52:54 +0000 community.pinecone.io-post-13545
Export of backups I don’t have a timeline for this yet, but it’s something that I’m working to prioritise with our Product teams.

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https://community.pinecone.io/t/export-of-backups/8443#post_4 Wed, 12 Nov 2025 16:35:43 +0000 community.pinecone.io-post-13544
Inaccurate Freshness
ajohnston:

Then suddenly, with no further calls to Pinecone on our end, and with the same LSN still present

This sounds like maybe something to do with asynchronous requests getting processed later in your application?

Could you open a support ticket so we can look into this for you?

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https://community.pinecone.io/t/inaccurate-freshness/8459#post_2 Mon, 10 Nov 2025 20:43:48 +0000 community.pinecone.io-post-13542
Best way to add in table data for assistant @jenna When I upload a multi-modal pdf that has scanned PDF of table columns of rows of data.. sometimes it hallucinates the answers or gets wrong answer on the Assistant. So.. I’m at an index.. whats the best way to store as a record? The whole row? The whole table? etc

For examples:

Some tables header cols and others do not.

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https://community.pinecone.io/t/best-way-to-add-in-table-data-for-assistant/8457#post_4 Sun, 09 Nov 2025 04:21:48 +0000 community.pinecone.io-post-13541
Inaccurate Freshness We have been using freshness via the API, rather than the Python SDK, for several months now. By that I mean we upsert large batches of vectors, get the x-pinecone-request-lsn value from the response, then use /query to find out what the x-pinecone-max-indexed-lsn is, polling until that is at or larger than the largest LSN we got from each of the upserts.

At some point that seems to have broken, and our integration code hasn’t really changed at all for this since we added it, at least not for this part. Consider the following psuedo-code:

target_lsn = upsert_all(…)
wait_for(target_lsn)

while True:
  results = query({ a filter matching the unique metadata of the vectors that were just upserted })
  print(results)

Particularly when a lot of vectors were uploaded, the first few queries return no results. We don’t use a top_k, so even nothing was even close to being a good match, it should have returned something. But the first few queries get nothing. Then suddenly, with no further calls to Pinecone on our end, and with the same LSN still present, we get results after a little bit, presumably after it’s actually caught up on freshness.

So, it seems like there’s an issue with freshness. No matter what, it should have gotten something from Pinecone, but it gets nothing. And then suddenly gets results, making me think the freshness LSN is inaccurate in some way. Any help would be appreciated, this is a considerable problem on our end, though we can mitigate it to an extent for now. :slight_smile:

Other notes:

  • We use a serverless index.
  • We embed with OpenAI
  • Paid account, no issues otherwise, no errors
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https://community.pinecone.io/t/inaccurate-freshness/8459#post_1 Sat, 08 Nov 2025 04:14:43 +0000 community.pinecone.io-post-13533
Best way to add in table data for assistant Can you share more about what your queries/chat prompts look like when you say “chat isn’t the best”? That will help in figuring out the best approach or if there’s something we need to do on our end with how table data is processed.

Also, if you’d like to join the Pinecone community on Discord, there are others there that can help answer your questions in a little bit more real time. Invite: Pinecone Nearest Neighbors: Official Community

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https://community.pinecone.io/t/best-way-to-add-in-table-data-for-assistant/8457#post_2 Fri, 07 Nov 2025 15:08:51 +0000 community.pinecone.io-post-13531
Rasterized PDF failed to upload Hi @dan1 - Multimodal context is currently in public preview. It sounds like that limit will eventually change.

Do you have feedback on what would be a reasonable limit for your use case and your clients? I can share that with our product team.

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https://community.pinecone.io/t/rasterized-pdf-failed-to-upload/8442#post_7 Fri, 07 Nov 2025 15:05:51 +0000 community.pinecone.io-post-13530
Best way to add in table data for assistant Lets’s say you upload a scanned pdf (or not) which has tables (like a row of items) and sometimes using the chat isn’t the best. Would it be better to get the text of the PDF and insert the table row items as metadata?

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https://community.pinecone.io/t/best-way-to-add-in-table-data-for-assistant/8457#post_1 Fri, 07 Nov 2025 06:53:39 +0000 community.pinecone.io-post-13529
Export of backups Hi sorry, I meant exporting an index, I would basically like to export the index to an object storage and move the data to another pinecone account using import from object storage. Is it possible to provide a timeline for the exporting of indexes?

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https://community.pinecone.io/t/export-of-backups/8443#post_3 Fri, 07 Nov 2025 06:35:57 +0000 community.pinecone.io-post-13528
Export of backups Thank you Varun. I’ve noted your request and will follow up with our team.

Can you share some more details around how you would expect to use the exported backups?

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https://community.pinecone.io/t/export-of-backups/8443#post_2 Thu, 06 Nov 2025 12:54:18 +0000 community.pinecone.io-post-13514
Export of backups Hi there is a mention of export of backups being worked on in the documentation. By when can we expect this feature to be available?

Thanking you,
Varun

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https://community.pinecone.io/t/export-of-backups/8443#post_1 Thu, 06 Nov 2025 08:52:14 +0000 community.pinecone.io-post-13509
Rasterized PDF failed to upload @jenna That’s what I figured. Question… it seems like the limit is 20 per assistant which seems very low. Is there a way to increase this number? It seems super low. I have clients who want to dump files in without worrying about the 20 limit.

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https://community.pinecone.io/t/rasterized-pdf-failed-to-upload/8442#post_6 Wed, 05 Nov 2025 17:22:30 +0000 community.pinecone.io-post-13508
Rasterized PDF failed to upload Looking closer at the logs, it looks like the PDF is being uploaded with multimodal=false. Can you try changing that? You can read more here: Multimodal context for assistants - Pinecone Docs

Note: this multimodal PDF feature is not yet supported in the Console yet.

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https://community.pinecone.io/t/rasterized-pdf-failed-to-upload/8442#post_3 Wed, 05 Nov 2025 15:04:54 +0000 community.pinecone.io-post-13504
Rasterized PDF failed to upload Hi @dan1 - Can you confirm that you’re using the multimodal option described here: Multimodal context for assistants - Pinecone Docs

We have someone looking closer at this from our end too, but that will help.

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https://community.pinecone.io/t/rasterized-pdf-failed-to-upload/8442#post_2 Wed, 05 Nov 2025 14:24:57 +0000 community.pinecone.io-post-13503
Rasterized PDF failed to upload I have a PDF file that is 20 pages and under 10MB (I am on Standard plan).. and no matter what.. it says Processing failed.

If this assistant thing is not the best way… what is the best way to upload these scanned PDFs and search for the text it grabbed?

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https://community.pinecone.io/t/rasterized-pdf-failed-to-upload/8442#post_1 Wed, 05 Nov 2025 08:16:10 +0000 community.pinecone.io-post-13502
Assistant list files filter not working Looking good, thanks, appreciate it.

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https://community.pinecone.io/t/assistant-list-files-filter-not-working/8439#post_5 Tue, 04 Nov 2025 14:15:08 +0000 community.pinecone.io-post-13501
Import from S3 is failing I see it in there, will make sure you get a reply.

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https://community.pinecone.io/t/import-from-s3-is-failing/8441#post_5 Tue, 04 Nov 2025 14:05:05 +0000 community.pinecone.io-post-13500
Import from S3 is failing I opened a support ticket around 7 hours ago but no one has reached out

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https://community.pinecone.io/t/import-from-s3-is-failing/8441#post_4 Tue, 04 Nov 2025 13:50:21 +0000 community.pinecone.io-post-13499
Import from S3 is failing Most likely this is related to the policy that you have applied to the IAM role. Can you open a support ticket so we can look into it specifically with you?

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https://community.pinecone.io/t/import-from-s3-is-failing/8441#post_2 Tue, 04 Nov 2025 11:42:53 +0000 community.pinecone.io-post-13497
Import from S3 is failing I followed the documentation to test import from S3. My bucket is in the same region as the index and I have added the storage intergation with the required permissions but it keeps throwing this error. Can someone please help me with this?

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https://community.pinecone.io/t/import-from-s3-is-failing/8441#post_1 Tue, 04 Nov 2025 11:38:20 +0000 community.pinecone.io-post-13496
Assistant list files filter not working This is now fixed in the latest version of the javascript SDK, 6.1.3. I have verified this change myself, however you’ll need to make a minor change to the format of the metadata filter, removing the metadata key, which is not currently reflected in our documentation (work in progress).

Old, broken:

const filteredFiles = await assistant.listFiles({
    filter: { metadata: { external_file_name: '2023.md' } }
});

New, working:

const filteredFiles = await assistant.listFiles({
    filter: { external_file_name: '2023.md' },
});

or:

const filteredFiles = await assistant.listFiles({
    filter: { external_file_name: { '$ne' : '2023.md' } },
});

Give it a try and let us know how it goes.

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https://community.pinecone.io/t/assistant-list-files-filter-not-working/8439#post_4 Mon, 03 Nov 2025 22:28:33 +0000 community.pinecone.io-post-13495
Assistant list files filter not working I did confirm with the team that this is a bug with the javascript SDK. We have a fix in process and I’ll reply back here when ready.

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https://community.pinecone.io/t/assistant-list-files-filter-not-working/8439#post_3 Mon, 03 Nov 2025 15:59:32 +0000 community.pinecone.io-post-13494
I often get this error. please fix this Can you share where you are running your code from? As the error message says, it looks like the request isn’t even getting to Pinecone (and we haven’t had any recent outages) so it would appear that there is something blocking your network.

Also, with asynchronous requests, it’s possible that your application is holding on to the operation for too long and it gets cancelled before it gets sent.

Please open a support ticket so we can look into this further for your specific organisation.

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https://community.pinecone.io/t/i-often-get-this-error-please-fix-this/8440#post_2 Mon, 03 Nov 2025 10:51:34 +0000 community.pinecone.io-post-13493