Cookie Information https://cookieinformation.com/ Fri, 06 Feb 2026 12:30:35 +0000 en-US hourly 1 https://cookieinformation.com/wp-content/uploads/2025/11/cropped-cookieinformation-favicon-32x32.png Cookie Information https://cookieinformation.com/ 32 32 Cookie consent under scrutiny: Danish DPA’s 2026 focus creates opportunity for compliant businesses https://cookieinformation.com/blog/denmark-cookie-consent-2026/ Mon, 19 Jan 2026 11:54:42 +0000 https://cookieinformation.com/?p=154334 Think your cookie banner is compliant? The Danish DPA just made consent a 2026 enforcement priority – and their data shows most websites have issues. Here's what's changing, what they're targeting, and why compliant businesses should see this as an opportunity.

The post Cookie consent under scrutiny: Danish DPA’s 2026 focus creates opportunity for compliant businesses appeared first on Cookie Information.

]]>

What the Danish DPA announced – and why it matters

Your cookie banner might be about to get a lot more scrutiny. The Danish Data Protection Authority (Datatilsynet) has announced its enforcement priorities for 2026, and cookie consent practices are firmly in the spotlight. The authority will examine whether Danish websites give users a genuine choice about tracking – and the findings so far suggest many do not.

For businesses still relying on manipulative consent designs or non-compliant cookie banners, this is a clear warning. But for those who have invested in proper consent management platforms, this enforcement focus could be the competitive edge you’ve been waiting for.

In their official 2026 supervision plan, Datatilsynet was blunt:

Notice that phrase: “real opportunity to say no.” The DPA is not just checking whether websites have a cookie banner. They’re asking: can users actually decline without jumping through hoops? 

“Studies are still being published regularly showing extensive collection of personal data continues on Danish websites, and where citizens do not have a real opportunity to say no to tracking technologies.”

Notice that phrase: “real opportunity to say no.” The DPA is not just checking whether websites have a cookie banner. They’re asking: can users actually decline without jumping through hoops? 

Two agencies, coordinated enforcement

Datatilsynet will coordinate its enforcement with Digitaliseringsstyrelsen (the Danish Agency for Digital Government). Two regulatory bodies examining cookie consent practices simultaneously increases both the scope and likelihood of enforcement actions.

So how bad is it, really? Cookie Information’s 2024 report Cookie Compliance in Denmark: Trends & Insights found that compliance issues are actually getting worse, not better:

  • 94% of analyzed websites have a cookie banner (up from 91% in 2023)
  • But 84% have compliance issues (up from 79%)
  • And 70% set non-essential cookies before consent

More banners. More problems. The most common violation – firing cookies before consent – is exactly what GDPR prohibits and what the DPA is now targeting.

The problem is widespread across industries, most prominent in Sports (89%), E-commerce (83%), and Arts & Culture (82%).

Denmark’s track record on privacy enforcement

This announcement builds on Denmark’s consistent enforcement of tracking-related privacy violations.

Previous enforcement actions by the Danish DPA

  • Shopping apps focus (2025): Datatilsynet examined consent practices in retail applications.
  • Government guidance: The Danish Ministry of Industry recommended that companies develop exit strategies from American cloud services.

The 2026 focus on website cookie consent represents a natural progression in their systematic approach to examining consent practices throughout digital touchpoints.

Denmark is not acting in isolation. Nordic data protection authorities have shown a pattern of coordinated, strict enforcement on consent compliance.

Norway’s E-Com Act changes (January 2025)

Norway introduced significant updates to its Electronic Communications Act (E-Com Act), tightening cookie consent requirements. 

Previously acceptable practices such as pre-ticked boxes or implied consent via browser settings are no longer allowed.

Sweden’s Google Analytics enforcement

Sweden’s data protection authority (IMY) ruled that four companies unlawfully transferred personal data to the US via Google Analytics, reinforcing the need for EU-compliant analytics alternatives.

The European Data Protection Board (EDPB) coordinates enforcement activities through its Coordinated Enforcement Framework. Datatilsynet will participate in the 2026 effort, focusing on transparency and disclosure. Cookie consent practices face scrutiny at both national and EU level.

Here’s the uncomfortable truth behind the DPA’s announcement: a lot of websites are cutting corners.

The European Data Protection Board (EDPB) coordinates enforcement activities through its Coordinated Enforcement Framework. Datatilsynet will participate in the 2026 effort, focusing on transparency and disclosure. Cookie consent practices face scrutiny at both national and EU level.

  • Dark patterns in cookie banners: Making “Accept All” prominent while hiding “Reject”
  • Cookie walls: Blocking content unless users accept all tracking cookies
  • Pre-checked consent boxes: Defaulting to consent rather than requiring opt-in
  • Asymmetric effort: Multiple clicks to reject, one click to accept
  • Missing granular consent: All-or-nothing instead of category-level cookie preferences0

What happens when enforcement begins

When regulators act, the consequences extend beyond GDPR fines:

  • Your campaigns could stop overnight. Enforcement orders can immediately suspend marketing tools tied to unlawful data collection.
  • Your analytics could go dark. Losing tracking access means losing the ability to segment audiences or measure performance.
  • Your reputation takes a hit. Public enforcement erodes customer trust.

So what happens if you’re already doing this right?

Operational continuity

While competitors scramble to rebuild consent infrastructure, you keep operating. Your cookie consent solution keeps working; your analytics keep flowing; your campaigns keep running.

Trust differentiation

Privacy-aware consumers notice consent experiences more than marketers expect. A banner where accepting and declining are equally easy signals respect. One that hides the reject button signals manipulation.

When users encounter aggressive cookie banners that hide reject options, they notice. Some bounce. Others comply but lose trust.

As enforcement tightens across Europe, a transparent consent experience becomes a differentiator – not just a legal checkbox.

Better data quality through privacy-first analytics

It sounds counterintuitive, but privacy-respecting consent often produces better data than aggressive tracking. 

Here’s the catch with traditional analytics: if someone declines cookies, they vanish from your data. If 40-60% of visitors decline cookies – common in privacy-conscious markets – your analytics might only show half the picture – over-reporting some channels and under-reporting others, biased by which audiences click “Accept”.

What if you didn’t have to choose between privacy compliance and complete data? The most effective approach combines consent-based tracking with anonymous data collection.

Here’s how it works:

A visitor arrives, and you immediately start collecting anonymous behavioral data – page views, traffic sources, session patterns. No consent needed because no personal data is involved.

Then they see your cookie banner. If they accept, you switch to full tracking with longer-lasting identifiers – returning visitor recognition, cross-session journeys, and personalization. If they decline, anonymous tracking continues. 

Why consent management still matters:

This isn’t about bypassing consent. A well-designed consent experience still drives higher opt-in rates, unlocking richer data for consenting visitors. The difference: declining visitors don’t disappear from your analytics entirely.

The results:

Piwik PRO partner Hopkins, leading digital marketing and analytics agency in Finland, found that after implementing this combined approach, they captured 3x as many sessions – and 4x more traffic overall (180,000 visits versus 40,000 in GA4). 

How to set this up

To make this work, consent management and analytics need native integration – not custom development.

The Cookie Banner + Analytics Plan from Cookie Information and Piwik PRO delivers this, starting at €35/month:

  • Cookie Information CMP – Automated cookie scanning, auto-blocking, categorization, and WCAG-compliant banners in 44+ languages
  • Piwik PRO Analytics – Anonymous tracking methods (with session hash, without cookies, or fully cookieless) plus full tracking for consenting visitors
  • Tag Manager – Consent-based triggers controlling when scripts fire
  • Data activation – Turn insights into audiences and campaigns instantly

Setup takes minutes. Consent signals flow automatically across all modules – no middleware, no gaps, no compliance headaches.

Simplify consent and analytics today

See how the Cookie Banner + Analytics Plan handles both – setup takes minutes.

Data sovereignty: the hidden compliance factor

But there’s another critical dimension: where your data goes matters as much as how you collect consent.

The US data transfer risk

Under the US CLOUD Act, American authorities can compel US-based companies to provide customer data access, regardless of where it’s stored. Multiple European DPAs have ruled against US-based analytics tools on these grounds.

True EU data sovereignty

True data sovereignty means more than EU hosting. It requires that both the data and organizations handling it remain entirely under EU legal jurisdiction, free from foreign ownership.

Benefits include: minimized legal risk from non-EU surveillance frameworks, GDPR alignment, strengthened user trust, and long-term legal certainty for data-driven strategies.

Let’s be honest: would your cookie banner survive a regulatory audit? Here’s what compliant consent actually requires:

  • Genuine choice: Declining is as easy as accepting – no dark patterns, no asymmetric button designs or hidden reject options
  • Granular control: Users can accept some cookie categories (like analytics) while declining others (like marketing cookies) – no all-or-nothing 
  • Clear cookie policy: All cookies listed with purposes and lifespans
  • Proper cookie categorization: Only strictly necessary cookies are exempt; analytics and marketing require opt-in
  • No pre-consent tracking: Scripts blocked until the user makes an active choice 

Preparing for 2026: what to do now

The DPA’s announcement is part of a broader European trend. Here’s how to get ahead – before someone else audits your site for you.

Start with three questions:

  • Can users decline cookies as easily as they accept?
  • Are all cookies categorized and disclosed in your cookie policy?
  • Is consent collected before non-essential tracking starts?

If any answer is “no” – or “I’m not sure” – you have work to do.

A good place to start is our free cookie compliance checker – a tool that scans and analyzes your website to give you an overview of your cookie banner, pre-consent cookie activity, unclassified cookies or trackers, and post-rejection cookie activity.

2. Evaluate your data sovereignty

Consider EU-based consent management and analytics with EU data residency. European companies with no US capital connections offer complete data sovereignty that US providers cannot guarantee.

3. Consider your analytics approach

If visitors declining consent creates blind spots in your analytics, consider platforms offering anonymous tracking alongside consent-based collection. This maintains visibility across your entire audience while staying compliant.

Looking ahead: The EU’s Digital Omnibus framework would enable first-party analytics without consent when specific technical criteria are met – first-party processing, no third-party sharing, statistical purposes only. Privacy-first platforms like Piwik PRO with Cookie Information are already positioned to meet these requirements.

When your CMP and analytics work together natively, consent signals flow automatically – no custom integrations, no compliance gaps. You can track consent rates, see how banner designs affect opt-ins, and adjust tracking based on user choices. The Cookie Banner + Analytics Plan from Cookie Information and Piwik PRO delivers this in one package, starting at €35/month.

The bottom line

The Danish DPA’s 2026 focus on cookie consent follows years of regulatory attention across the Nordic region. What makes it significant? The explicit acknowledgment that many websites still don’t give users genuine choice about cookies and tracking.

For compliant businesses, that’s an opportunity. When enforcement hits competitors cutting corners, you’ll keep operating, keep building trust, and keep collecting complete data.

Cookie consent compliance is not just about avoiding fines (under GDPR: up to 4% of global revenue). In a market where regulators actively target non-compliant practices, proper consent management becomes genuine competitive advantage.

The question isn’t whether stricter enforcement is coming. It’s whether you’ll be ready when it does.

Ready to turn compliance into advantage?

Start your free trial of the Cookie Banner + Analytics Plan now

Frequently asked questions

What did the Danish DPA announce about cookie consent for 2026?

The Danish Data Protection Authority (Datatilsynet) announced that website tracking – specifically whether users have a genuine opportunity to decline cookies – will be an enforcement priority in 2026. They’re coordinating with Digitaliseringsstyrelsen (the Danish Agency for Digital Government), meaning two regulatory bodies will examine consent practices simultaneously.

What cookie consent violations is the Danish DPA targeting?

The DPA is targeting practices that deny users a “real opportunity to say no.” This includes dark patterns (making Accept prominent while hiding Reject), cookie walls (blocking content unless users accept), pre-checked consent boxes, asymmetric designs (one click to accept, multiple to decline), and missing granular consent options.

Does this only affect Danish websites?

No. This is part of a broader Nordic and EU enforcement trend. Norway tightened cookie consent requirements in January 2025, Sweden has ruled against Google Analytics, and the European Data Protection Board coordinates enforcement across member states. Any business targeting Nordic or EU audiences should ensure compliance.

What are the penalties for non-compliant cookie consent?

Under GDPR, fines can reach up to 4% of global annual revenue. Beyond fines, enforcement can result in orders to suspend data collection, which disrupts marketing campaigns and analytics. Reputational damage from public enforcement actions also affects customer trust.

Can I still collect analytics data if visitors decline cookies?

Yes, with the right setup. Anonymous tracking methods collect behavioral data (page views, traffic sources, engagement patterns) without personal identifiers. Because no personal data is involved, GDPR consent requirements don’t apply. This lets you maintain analytics visibility across your entire audience.

What’s the difference between EU hosting and EU data sovereignty?

EU hosting means your data is stored in EU data centers, but the company may still be subject to non-EU laws (like the US CLOUD Act). True EU data sovereignty means both the data AND the organization handling it are entirely under EU legal jurisdiction, with no foreign ownership or extraterritorial influence.

How do I know if my current cookie consent setup is compliant?

Check these elements: Can users decline as easily as accept? Can they choose specific cookie categories? Are all cookies disclosed with purposes and lifespans? Are non-essential cookies blocked until consent is given? If any answer is “no,” your setup may not survive regulatory scrutiny.

Take advantage of our free cookie compliance checker as a starting point – you’ll get an overview of your cookie banner compliance, pre-consent cookie activity, unclassified cookies or trackers, and post-rejection cookie activity.

What is the Digital Omnibus and how does it affect cookie consent?

The Digital Omnibus is an EU framework that would enable first-party analytics without consent when specific criteria are met: first-party processing only, no third-party data sharing, and statistical purposes only. Privacy-first analytics platforms are already designed to meet these requirements.

What’s the easiest way to set up compliant cookie consent with anonymous tracking?

The Cookie Banner + Analytics Plan from Cookie Information and Piwik PRO combines both in a native integration starting at €35/month. Cookie Information handles consent (auto-scanning, auto-blocking, WCAG-compliant banners in 44+ languages) while Piwik PRO provides analytics with anonymous tracking for visitors who decline cookies. Setup takes minutes – consent signals flow automatically across all modules without custom development. Try free for 30 days

The post Cookie consent under scrutiny: Danish DPA’s 2026 focus creates opportunity for compliant businesses appeared first on Cookie Information.

]]>
How to design a user-friendly and compliant cookie banner in 2026 https://cookieinformation.com/blog/designing-compliant-cookie-banners/ Sat, 20 Dec 2025 13:40:00 +0000 https://cookieinformation.com/?p=140332 Let’s talk about cookie banner design, and – more specifically – how to make cookie banners clear, compliant, and user-friendly. One crucial element we want to zone in on is buttons.  Because their placement, color, or wording, can significantly impact users’ engagement, decisions, and ultimately, your cookie compliance. But many businesses still struggle with getting […]

The post How to design a user-friendly and compliant cookie banner in 2026 appeared first on Cookie Information.

]]>
Let’s talk about cookie banner design, and – more specifically – how to make cookie banners clear, compliant, and user-friendly.

One crucial element we want to zone in on is buttons. 

Because their placement, color, or wording, can significantly impact users’ engagement, decisions, and ultimately, your cookie compliance. But many businesses still struggle with getting them right. 

Additionally, a lot has happened in the regulatory landscape within the last six months: Regulatory bodies across Europe have issued formal warnings, enforcement actions, and hefty fines targeting websites using non-compliant banners.

Particularly those based on deceptive design patterns – with buttons often being a subject of contention.

As data privacy regulations evolve, authorities are paying closer attention to the design elements of cookie banners and how they influence user choices. 

To keep you up to speed with the current legal landscape, we prepared an overview of:

  • The latest regulatory developments.
  • How they might affect you.
  • How to design a compliant, non-deceptive cookie banner (including a checklist).

Regulatory bodies such as the UK’s Information Commissioner’s Office (ICO), France’s Commission Nationale de l’Informatique et des Libertés (CNIL), and the Belgian Data Protection Authority (DPA) have tightened their enforcement on misleading cookie banners, particularly those that use dark patterns to manipulate user choices.

Belgian DPA’s action against illegal cookies banners

On September 6th 2024, the Belgian DPA took action against Mediahuis for the unlawful use of cookie banners on four of its news websites: De Standaard, Het Belang van Limburg, Het Nieuwsblad, and Gazet van Antwerpen.

Cookie banner design violations found by the Belgian DPA:

  • No “Reject All” button at the first layer: The websites did not provide an equally accessible option to reject all cookies at the first level of the banner, violating the principle of freely given and informed consent.
  • Deceptive button colors: The “Accept All” button was highlighted in an eye-catching color, while the refusal options were less visible, nudging users toward acceptance in a manipulative way.
  • Difficulties in withdrawing consent: The process to withdraw consent required multiple steps, making it significantly harder than giving consent, which goes against the principles in the General Data Protection Regulation (GDPR).

Placing non-essential cookies without prior consent: Cookies that were not strictly necessary were placed on users’ devices before obtaining explicit consent, which is a direct violation of cookie consent rules.

CNIL’s formal notice on misleading cookie banners

CNIL is the French National DPA. It has historically been quite strict in its interpretation and enforcement of the ePrivacy Directive and GDPR – which has resulted in a lot of hefty fines over the years.

In December 2024, CNIL issued formal warnings to websites using what they considered misleading cookie banners.

Cookie banner design violations found by CNIL:

  • Unequal button presentation: “Accept” buttons are easily visible, while “Reject” options are obscured, often hidden in plain text or styled to be less prominent.
  • Ambiguous wording: Certain phrasings, such as “I decline non-essential purposes,” creates confusion about the choices being made.
  • Multiple “Accept” options: Banners present users with multiple “Accept” buttons, while the “Reject” option appears only once.

Layered rejection options: Users must click through multiple layers or sub-menus to reject cookies, making it more difficult than accepting.

ICO’s position on cookie banners and online tracking

The ICO is the UK national DPA. In late 2023, the ICO began a compliance review of the UK’s top 100 websites. The process resulted in the ICO issuing formal warnings to 53 of them. 

In January 2025, the ICO announced its plans to extend this review process to the UK’s top 1,000 websites, as part of its strategy for 2025, “Taking control: our online tracking strategy“.

The strategy aims to increase efforts to ensure that users are not pressured or tricked into sharing personal data, and to actively take enforcement action where harmful data collection practices persist.

As part of this strategy, ICO released updated guidance on how to manage consent in practice – including tightened cookie rules and specific guidelines for acceptable and non-acceptable design practices for cookie consent banners.

ICO’s updated cookie banner guidelines (2025):

  • Make it as easy to refuse consent as it is to accept. For example with equally prominent options to “Accept All” or “Reject All” non-essential cookies, or to customize choices via a “More Options” button.
  • Require a positive action from the user to indicate opt-in, before setting non-essential cookies.
  • Include “More Options” tabs of consent mechanisms with toggles for all non-essential cookies turned off by default.
  •  Include granular options for different purposes or categories of cookies.

 Include a function that allows users to withdraw or edit their consent, inform users where to find it and how to use it.

Start a free trial of Cookie Information CMP to get a compliant cookie banner UI design for your website in minutes.

How national DPAs influence EU-wide rules

If your business is neither French, Belgian, nor British, you might naturally think that their positions on the matter are irrelevant to you.

However, the regulatory decisions taken by CNIL, ICO, and the Belgian DPA are not just relevant to businesses operating in those specific countries. 

Because these rulings often set the stage for broader interpretations by the European Data Protection Board (EDPB), influencing future EU-wide guidance.

What is the EDPB?

The European Data Protection Board (EDPB) is an independent European body that ensures consistent application of relevant data privacy laws across the European Economic Area (EEA).

The EDPB helps businesses understand what constitutes compliance and reduces the risk of country-by-country discrepancies. For example, it does so by:

  • Ensuring that all DPAs interpret and enforce GDPR consistently, preventing discrepancies across different countries.
  • Providing input on new privacy laws, policies, and international data transfer agreements to ensure they align with privacy principles.
  • Settling cases of disputes between national DPAs, by issuing legally binding decisions that all European Union countries must follow.

Understanding the role of the EDPB is crucial because while the ePrivacy Directive and GDPR set the overall framework for data protection, they leave room for interpretation in certain areas – such as cookie banner layout.

When it comes to privacy laws like the ePrivacy Directive and GDPR, the details of how you should design your cookie banner can be confusing.

This is, in part, because the ePrivacy Directive and GDPR don’t explicitly address cookie banners or prescribe exact design requirements. Rather, the legal texts set broad principles for how you can use cookies, when to require explicit consent, and how you should obtain user consent.

This flexibility is intentional – it allows the privacy laws to apply across different technologies, industries, and user interfaces. Still, certain phrasings in both the ePrivacy Directive and the GDPR hint at how you should design your cookie banner.

  • You must provide users with “the opportunity to refuse to have a cookie or similar device stored on their terminal equipment” (ePrivacy Directive, Article 5(3)).
  • Your methods for “giving information, offering a right to refuse or requesting consent should be made as user-friendly as possible” (ePrivacy Directive, Recital 25).
  • Your users “have the right to withdraw his or her consent at any time” (GDPR, Article 7(3)).
  • For users it should “be as easy to withdraw as to give consent” (GDPR, Article 7(3)).

Because these principles are broad and open to interpretation, regulatory bodies across Europe have different approaches to enforcement. This is where the EDPB comes in – to create a more unified standard for data privacy compliance.

In September 2021, the EDPB established the Cookie Banner Taskforce. The main purpose of the Taskforce is to coordinate responses to complaints concerning cookie banners and to promote cooperation, information sharing and best practices between the DPAs.

This is an instrumental task in ensuring a consistent approach to cookie banners across the EEA.

In January 2023, the Taskforce published a report on their work. In it, data protection authorities (DPAs) agreed on a shared understanding of key rules from the ePrivacy Directive and GDPR. 

They covered things like reject buttons, pre-ticked boxes, cookie banner design, and how users can withdraw consent.

The EDPB’s Cookie Banner Taskforce Report, reinforces that design choices in cookie banners must not manipulate users into consenting. It outlines several problematic design practices in cookie banners that can mislead users and violate ePrivacy and GDPR requirements.

No reject button on the first layer

Some cookie banners only provide an “Accept” button on the first layer while hiding the reject option in a secondary menu.

Most authorities agreed this practice is non-compliant because it does not offer users an equally easy way to reject cookies​.

Deceptive link design

Instead of a clear “Reject” button, some banners use small text links buried in paragraphs or placed outside the main banner.

This design is misleading and does not provide a clear, informed choice​.

Deceptive button colors and contrast

Some banners make the “Accept” button visually prominent (e.g., bright colors, high contrast) while using low-contrast colors for the “Reject” button, making it hard to notice or read.

While there is no universal color standard, regulators agreed that buttons should not be designed in a way that unfairly nudges users into consenting​.

No easy way to withdraw consent

Some websites do not offer an easily accessible way to withdraw consent after it has been given.

A simple, visible solution (such as a persistent hovering icon) should be available to allow users to revisit their choices.​

How do the recent regulatory developments in data privacy affect you?

Let’s say you own a small online business that drives traffic from a list of different European countries.

As a website administrator, you must ensure that your cookie banner complies with the rules and guidelines of each visitor’s location.

And while the EDPB sets a common baseline for cookie banner compliance across the EU, national DPAs are free to enforce stricter or more specific interpretations – as seen with CNIL, the ICO, and the Belgian DPA.

So even if a ruling originates in one country, businesses across the EU should anticipate similar enforcement trends. 

Thus, the safest (and easiest) approach is to align your cookie banner with the strictest interpretations of the law to ensure full compliance.

So what should you change in your cookie banner design?

Taking into account the GDPR, ePrivacy Directive, EDPB, and recent rulings from national DPAs, the key question is:

How can you design a user-friendly cookie banner that ensures compliance?

Understanding these regulations and best practices is essential for creating a legally sound and user-friendly experience.

  • If an “Accept All” button is present, make sure a “Reject All” button is equally visible, styled similarly, and placed on the same level.
  • Buttons should have consistent size, font, and contrast to avoid nudging users toward one option.

2. Clear and concise language – no unambiguous wording

✔ Use explicit labels for buttons such as “Accept All” and “Reject All”.

❌ Avoid vague terms like “More Options” or “Customize” that obscure rejection options.

  • Users must be able to opt in or out of specific cookie categories (e.g., analytics, marketing, functional cookies) rather than facing an all-or-nothing choice.
  • These options should be immediately accessible, not buried in multiple layers of settings.
  • No implied consent: Simply continuing to browse the website must not be interpreted as consent.
  • Give users the option to actively select their preferences before setting non-essential cookies. 
  • Users must be able to change or revoke consent as easily as they gave it.
  • Provide users with a persistent, easily accessible method for revisiting preferences (like a preference management widget).

6. No deceptive design practices

Avoid dark patterns that manipulate user choice, such as:

  • Pre-ticked consent checkboxes (users must actively opt in).
  • Hiding the reject button behind multiple clicks or in small, low-contrast text.
  • Making the “Accept” button visually dominant (e.g., bright colors, larger size) while downplaying rejection options.
  • Using misleading wording that pressures users into accepting cookies.

Frequently asked questions about compliant cookie consent banner design

Is it a legal requirement to have a cookie banner?

In many regions, yes. Laws like the GDPR (EU), ePrivacy Directive, and CCPA (California) require websites to obtain user consent before setting non-essential cookies. However, the exact requirements depend on your location and the types of cookies you use.

Does GDPR require a cookie banner?

GDPR requires websites to obtain clear, informed, and explicit consent for non-essential cookies. A cookie banner is the most common way to request this consent, but it must offer users a real choice, including the ability to reject cookies easily.

How should a cookie banner look?

A compliant cookie banner should be clear, user-friendly, and provide a balanced choice between accepting, rejecting, or customizing cookie settings. It should avoid misleading wording, pre-ticked boxes, or design elements that pressure users into accepting cookies.

How to create a cookie consent banner?

The easiest way to create a cookie banner is to implement a Consent Management Platform (CMP) to ensure compliance with privacy laws. A good CMP, like Cookie Information, allows you to customize the banner’s appearance and settings while keeping a record of user consents.

What should your cookie banner say?

It should inform users about what cookies are used, their purpose, and provide clear options to accept, reject, or adjust preferences. It should also link to a detailed cookie policy for further information.

Does cookie banner affect SEO?

A cookie banner shouldn’t affect your SEO, as long as you use a responsive design, lightweight scripts, and maintain fast layout loading.

Do I need to store cookie consent?

Yes, under laws like GDPR, businesses must keep records of user consent as proof of compliance. This includes details like when consent was given, what options were selected, and how it was obtained.

Do I need a cookie banner for Google Analytics?

If you use Google Analytics with tracking cookies (e.g., for remarketing or behavioral tracking), privacy laws like GDPR and ePrivacy Directive require user consent. Using Google Consent Mode can help adjust tracking based on user preferences.

Do all websites need a cookie pop up?

No. If your website only uses essential cookies (e.g., those necessary for site functionality), a banner may not be required. However, if you use tracking or marketing cookies, most privacy laws mandate user consent.

What are the different types of cookie banners?
  • Explicit opt-in banners (common in the EU) require users to actively accept cookies.
  • Opt-out banners (used in some regions) assume consent unless users decline.
  • Notice-only banners simply inform users about cookies but don’t seek consent. In most cases, these banners are not compliant.
What’s the best practice for adding cookie tracking to a website?

To ensure both compliance and performance, follow these best practices:

  • Use a Consent Management Platform (CMP): Implement a certified CMP like Cookie Information to collect, store, and manage user consent in accordance with GDPR and other data privacy laws.
  • Scan and categorize cookies: Perform a regular cookie audit to identify all cookies and trackers used on your site, and classify them by purpose (e.g. necessary, statistics, marketing).
  • Block prior to consent: Ensure that no cookies (except strictly necessary ones) are set before the user gives explicit consent.
  • Offer granular control: Let users choose between different categories of cookies, rather than forcing all-or-nothing consent.
  • Maintain consent logs: Keep detailed records of user consents to prove compliance if audited.
  • Update regularly: Re-scan your website and update the cookie declaration frequently, especially when adding new tools or services.

By following these steps, your site stays compliant, trustworthy, and respectful of your visitors’ privacy.

Does Google consent mode v2 affect how your cookie banner should look?

Yes, Consent Mode v2 requires websites to collect explicit user consent for ad personalization and data processing. This means that your cookie banners should offer granular consent options for different categories or purposes. You should also include a link to Google’s Business Data Responsibility site in your cookie banner and privacy policy

Do I need a cookie banner if I’m only using Google Analytics or YouTube embeds?

Yes. Even tools like Google Analytics or embedded YouTube videos can set tracking cookies. Cookie consent banners are necessary to inform users and get their consent before those cookies are activated. If you’re using third-party content, make sure it’s blocked until the user agrees!

Can I just copy a cookie banner I saw on another site or YouTube tutorial?

No. Cookie banners must reflect your platform’s actual cookie usage and legal obligations. Following a random cookie banner tip online could leave you non-compliant. Instead, use a professional CMP like Cookie Information, which automatically scans your site and ensures your banner meets all regulatory requirements.

The post How to design a user-friendly and compliant cookie banner in 2026 appeared first on Cookie Information.

]]>
What is the Thailand PDPA? 2025 guide to consent, cross-border transfers and compliance https://cookieinformation.com/blog/what-is-the-thailand-pdpa/ Wed, 26 Nov 2025 11:54:00 +0000 https://cookieinformation.com/?p=154255 Thailand’s PDPA enforcement just got serious – THB 21.5M (approximately €576,000 / USD 666,000) in fines issued in August 2025. If you’re running digital campaigns targeting Thai users, outdated consent banners and unapproved data transfers now carry real financial risk. Here’s what changed and how to stay compliant.

The post What is the Thailand PDPA? 2025 guide to consent, cross-border transfers and compliance appeared first on Cookie Information.

]]>

Key takeaways:

  • PDPA consent must be explicit, granular, and logged.
  • Cross-border transfer rules under Sections 28–29 are now enforceable.
  • CMPs can be hosted abroad if appropriate safeguards are in place.
  • PDPC enforcement is active (Aug 2025 fines, Oct 2025 DPO rule).
  • Transparent, compliant data practices build user trust and marketing credibility.
  • Anonymous tracking allows complete traffic visibility while respecting user choices.
  • Integrated martech stack (CMP + analytics + activation) simplifies compliance and improves performance.

Thailand’s privacy law landscape: what changed in 2024-2025

If you’re running digital marketing campaigns in Thailand or collecting data from Thai users, the compliance landscape changed dramatically in 2024-2025. What began as guidance has become active enforcement, complete with multimillion-baht fines and mandatory technical requirements for every marketing tool you use.

This guide cuts through the legal complexity to give you exactly what you need: clear requirements for cookie banners, analytics platforms, and cross-border data transfers, plus practical steps to ensure your marketing tech stack meets Thailand’s Personal Data Protection Act (PDPA) standards.

What is the Thailand PDPA?

Thailand has established comprehensive data protection standards that mirror – and in some cases exceed – European GDPR requirements. Understanding these rules is essential for any marketer operating in or targeting the Thai market.

The Personal Data Protection Act B.E. 2562 (PDPA) is Thailand’s comprehensive data-protection law, similar in scope and spirit to the EU’s GDPR. It governs how organizations collect, use, and disclose personal data belonging to individuals in Thailand.

The Act was published in the Royal Thai Government Gazette on 27 May 2019 and became fully effective on 1 June 2022, after pandemic-related postponements. Since then, the regulator – the Personal Data Protection Committee (PDPC) – has issued several clarifications and begun enforcing compliance.

Why the 2025 PDPA update matters

Since the PDPA’s full enforcement in June 2022, Thailand’s regulatory landscape has shifted from guidance to active enforcement. Three major developments in 2024-2025 fundamentally changed compliance obligations for digital marketers:

1. Active PDPA enforcement

In August 2025, the PDPC issued its first major administrative fines (over THB 21.5 million – approximately €576,000 / USD 666,000), signaling the end of the “grace period” approach.

2. New DPO rule

On 9 October 2025, a Royal Gazette notification made Data Protection Officers mandatory for all state agencies, with broader private sector implications expected.

3. Clarified obligations

PDPC Guidelines on Consent and Notification (September 2022) and Cross-Border Transfer Regulations (March 2024) now shape how websites, apps, and marketing tools must operate.

These changes signal Thailand’s move from a ‘grace period’ approach to strict enforcement, making compliance a business-critical priority rather than a future consideration.

What counts as personal data under the PDPA?

“Personal data” means any information that identifies an individual directly or indirectly – such as names, emails, phone numbers, IP addresses, or cookie identifiers.

“Sensitive personal data” (for example, religion, health, biometrics) requires explicit consent unless another lawful basis applies.

The PDPC has clarified that tracking and behavioral data (e.g., analytics IDs, device fingerprints) can qualify as personal data if they can reasonably identify a user.

Who must comply with Thailand’s PDPA?

The PDPA applies to any organization that:

  • collects, uses, or discloses personal data within Thailand; or
  • operates outside Thailand but offers goods or services to, or monitors the behavior of, individuals in Thailand.

In other words, even non-Thai companies must comply if they collect data from Thai users through websites, apps, or marketing platforms.

Thailand PDPA vs. GDPR vs. CCPA: quick comparison

If you’re already managing compliance for European or US markets, this comparison helps you quickly identify where Thailand’s requirements align with or diverge from frameworks you know. 

Pay particular attention to cross-border transfer mechanisms and consent standards – these create the most operational complexity when you’re running campaigns across multiple jurisdictions. 

Use this table to spot where you can leverage existing compliance infrastructure versus where Thailand requires unique implementation:

RequirementThailand PDPAEU GDPRCalifornia CCPA/CPRA
Consent standardOpt-in, affirmative actionOpt-in, affirmative actionOpt-out (right to say no)
Cookie consent requiredYes, for non-essentialYes, for non-essentialNo (but “Do Not Sell” applies)
Cross-border transfersAdequacy or safeguards (Sections 28-29)Adequacy or safeguards (SCCs, BCRs)No restrictions (disclosure required)
Maximum finesTHB 5 million per offense€20M or 4% global revenue$7,500 per intentional violation
DPO requirementState agencies (Oct 2025) + case-by-caseRequired for certain processingNot required
Data subject rightsAccess, correction, deletion, portabilityAccess, correction, deletion, portability, objectionAccess, deletion, opt-out of sale
Breach notificationWithin 72 hoursWithin 72 hoursWithout unreasonable delay

PDPA, cookies and consent management

For digital marketers, cookies and tracking technologies sit at the intersection of Thailand’s PDPA requirements and practical campaign execution. The 2022 Consent & Notification Guidelines clarified that consent-based tracking isn’t optional – it’s the legal foundation for most marketing analytics and personalization activities.

Cookies and similar technologies collect personal data about users. Under the PDPA, you must obtain valid, informed consent before setting any non-essential cookies.

The 2022–2025 consent and notification guidelines

In September 2022, the PDPC issued two important documents:

These clarify that consent must be:

  • Freely given and obtained through an affirmative action (opt-in)
  • Granular, with separate options for analytics, marketing, or functional cookies
  • Transparent, using plain, concise language
  • Withdrawable at any time through the same ease as giving it
  • Recorded – controllers must keep proof of when and how consent was given

Healthcare, finance, and insurance organizations: Due to the sensitive personal data you process, PDPA compliance carries higher stakes and scrutiny. The PDPC explicitly lists health data, financial information, and biometric data as “sensitive personal data” requiring explicit consent. Consider conducting a formal Data Protection Impact Assessment (DPIA) before implementing new marketing tools or data activation workflows.

Your PDPA cookie banner needs to:

  • Display “Accept all” and “Reject all” buttons of equal prominence
  • Block non-essential cookies until consent
  • Provide a clear list of vendors and purposes
  • Maintain auditable consent logs

Cookie Information’s consent management platform addresses these requirements with WCAG accessible banners customizable to Thailand’s specific PDPA rules, including the mandatory ‘Accept all’ and ‘Reject all’ equal prominence, granular consent categories, and auditable consent logs that satisfy PDPC inspection requirements.

These rules closely mirror the GDPR and are now actively enforced in Thailand.

Building a PDPA-compliant analytics setup

Moving from non-compliant to compliant analytics doesn’t require replacing your entire stack – but it does require strategic choices about core platforms. Here’s how to build a foundation that supports both marketing performance and legal requirements:

Foundation layer: consent management

Required for compliance:

  • Deploy a compliant cookie banner before any tracking loads
  • Implement granular consent categories (necessary, analytics, marketing)
  • Block all non-essential cookies until consent is received

Recommended for audit readiness:

  • Maintain detailed consent records with timestamps and user preferences to demonstrate compliance if inspected by the PDPC

Data collection layer: analytics platform

Required for compliance:

  • If transferring Thai user data abroad, verify your vendor provides Section 29 transfer safeguards (SCCs or BCRs)

Recommended for complete visibility:

  • Choose analytics that supports anonymous tracking for non-consenting users—this allows you to understand full traffic patterns while respecting user choices
  • Select a platform that can differentiate consented vs. anonymous data, giving you flexibility in how you use insights

Recommended for marketing performance:

  • Prioritize platforms offering real-time or near-real-time data processing (30-minute data freshness or better) to enable faster campaign optimization

Activation layer: marketing tools

Required for compliance:

  • Audit all pixels, tags, and tracking codes for PDPA compliance
  • Use tag management to control when marketing tools fire based on consent

Recommended for enhanced privacy:

  • Consider implementing server-side tracking to reduce client-side data exposure and improve data quality
  • Document data flows to each vendor with legal basis – this documentation proves invaluable during regulatory inquiries or audits

Our Cookie banner + Analytics plan offers a complete PDPA-compliant stack: Cookie Information’s consent platform captures and enforces user preferences, while Piwik PRO’s analytics continues gathering behavioral insights even from non-consenting visitors through privacy-safe anonymous tracking. 

This integration addresses the core PDPA challenge – collecting enough data to optimize marketing while respecting user choices and PDPA regulatory requirements.

Anonymous tracking under Thailand PDPA

One of the most valuable – yet underutilized – PDPA privacy compliance strategies is privacy-preserving anonymous tracking. When implemented correctly, it allows you to understand full traffic patterns, optimize user experience, and measure campaign effectiveness even for visitors who decline consent.

How it works legally

  • Collect session-level behavioral data without personal identifiers
  • No cookies required (uses cookieless tracking methods)
  • Compliant under legitimate interest basis for website improvement
  • Provides aggregate insights without individual tracking

Marketing benefits

  • Recover up to 40% of data typically lost to consent declines
  • Understand complete conversion funnels, not just consenting visitors
  • Optimize page performance and UX based on full traffic
  • Measure true campaign reach vs. consented-only subset

What you cannot do

  • Attribute anonymous sessions to identified users
  • Use for personalized advertising
  • Share anonymous data with third-party ad networks
  • Combine with other datasets to re-identify users

PARTNER SPOTLIGHT

“With Piwik PRO anonymous tracking, we got more traffic and more accurate data on where people are coming from. For example, before implementing anonymous tracking, Piwik PRO reported a similar number of sessions to GA4. After the change, Piwik PRO reports almost three times as many!”

Mikko Piippo

Consultant at Hopkins

Read the full success story

Piwik PRO’s anonymous tracking captures behavioral signals like page views, referral sources, and conversion paths without cookies or personal data collection. When visitors later consent, the platform seamlessly upgrades to identified tracking with full attribution – giving you visibility into the entire journey while maintaining PDPA compliance throughout.

Cross-border data transfers and hosting (sections 28–29)

One of the most significant changes affecting international marketers came in March 2024, when Thailand’s cross-border transfer regulations took full effect. These rules directly impact where you can host analytics tools, how you process data through cloud services, and which vendors you can work with legally.

Thailand’s cross-border data-transfer regime took effect on 24 March 2024 through two PDPC Notifications. It regulates how Thai personal data can be sent abroad.

Section 28 – Transfers to “adequate” destinations

Under Section 28, data may be transferred to a country or international organization that has adequate data-protection standards, as determined by the PDPC.

As of late 2025, no official “adequacy list” has been published. Until then, adequacy must be assessed individually or justified using Section 29 mechanisms.

Countries and regions such as the EU/EEA, UK, Japan, and Singapore are widely considered likely candidates for adequacy, though this is not yet confirmed.

Section 29 – Appropriate safeguards when no adequacy decision exists

When transferring data to destinations not yet approved, you must implement appropriate safeguards, such as:

  • Binding Corporate Rules (BCRs): internal policies that apply across a corporate group, subject to PDPC approval.
  • Standard Contractual Clauses (SCCs): contractual terms ensuring data protection, enforceable rights, and remedies for Thai data subjects.
  • Certified frameworks: participation in recognized certification or code-of-conduct schemes, once approved by the PDPC.

Each safeguard must guarantee:

  • enforceable rights for individuals;
  • effective legal processes in the event of a breach; and
  • adequate technical and organizational security measures.

What this means for your analytics stack

Many marketing teams unknowingly violate Thailand’s transfer rules because popular digital marketing tools process data outside Thailand and may not have proper safeguards in place. Here’s what requires your immediate attention:

  • Google Analytics 4: Sends data to US servers (requires Section 29 safeguards)
  • Meta Pixel: Processes through multiple global data centers (compliance unclear without SCCs)
  • Most CDP platforms: Store data in US/EU clouds (need documented transfer mechanisms)
  • Email marketing platforms: Often replicate data across regions (requires vendor assessment)

Hosting digital marketing platforms outside Thailand

The PDPA does not require marketing tools like CMPs or analytics systems to be hosted in Thailand.

However, if your platform stores or processes Thai users’ data abroad, you must ensure:

  • The destination country qualifies as (or is expected to be) adequate under Section 28; or
  • You have valid safeguards under Section 29 (BCRs, SCCs, or certification); and
  • Your privacy or cookie notice clearly discloses the transfer and the protections applied.

Best practice:

  • Retain consent logs under your organization’s control (cloud hosting abroad is fine if compliant)
  • Include PDPA-aligned clauses in vendor contracts – including 72-hour breach notification and restrictions on onward transfers
  • Disclose your CMP’s hosting region (e.g., “Our consent system is hosted in the EU under PDPA-compliant safeguards.”)

Piwik PRO’s analytics platform offers EU-based hosting with documented PDPA-compliant transfer safeguards, giving marketers the complete behavioral data they need while maintaining clear legal standing under Sections 28-29. Unlike cloud-agnostic alternatives, data location and transfer mechanisms are explicit, documented, and audit-ready.

Data-transfer rules in Thailand: practical implications for marketers and developers

  • Map your data flows: identify all servers and vendors that receive Thai-user data.
  • Use documented safeguards: keep signed SCCs or BCR approvals on file.
  • Update privacy notices: inform users of overseas transfers and the legal basis.
  • Avoid assumptions: until the PDPC issues its adequacy list, Section 29 is your safest route.

Enforcement and DPO responsibilities (2025)

Thailand’s regulatory approach has evolved from educational to punitive. The August 2025 fines – totaling THB 21.5 million – represent the PDPC’s shift toward active enforcement, particularly targeting organizations with inadequate security measures and those failing to report breaches within mandated timeframes.

Enforcement is intensifying. In August 2025, the PDPC imposed fines totalling THB 21.5 million across five cases, citing failure to report data breaches and poor security measures.

On 9 October 2025, a Royal Gazette notification expanded the DPO appointment obligation to all state agencies, signaling stricter oversight in both public and private sectors.

The regulator now frequently inspects how organizations manage consent records, vendor contracts, and international data transfers.

Common violations triggering enforcement by the PDPC

Understanding what triggers PDPC scrutiny can help you prioritize compliance efforts:

  • Collecting data without valid legal basis – Most common in marketing contexts where consent is assumed rather than obtained
  • Failing to block cookies before consent – Non-essential tracking that loads before user choice
  • Inadequate vendor contracts lacking PDPA clauses – Third-party processors without proper data protection terms
  • Processing sensitive data without explicit consent – Particularly problematic in health, finance, and behavioral targeting
  • Cross-border transfers without safeguards – Using tools that send data abroad without Section 29 documentation
  • Missing or inadequate privacy notices – Failing to inform users about data collection purposes and legal basis

Penalties for non-compliance

  • Administrative fines: up to THB 5 million per offence
  • Civil damages: including punitive damages up to double the actual loss
  • Criminal penalties: up to one year’s imprisonment or THB 1 million fine for certain offences

While these penalties are lower than the GDPR’s global-turnover model, Thailand’s enforcement momentum means poor consent or data transfer practices carry serious financial and reputational risks.

Capture complete visitor data while meeting Thailand’s PDPA compliance requirements

Start your 30-day free trial of our Cookie banner
+ Analytics plan today – no credit card required, cancel anytime.

Frequently asked questions

What are Sections 28 and 29 of the PDPA?

Section 28 allows transfers to countries with adequate data-protection standards, as recognized by the PDPC.

Section 29 governs transfers to non-adequate destinations and requires “appropriate safeguards” such as BCRs, SCCs, or certification schemes ensuring enforceable data-subject rights and security measures.

Has Thailand published an official adequacy list yet?

No. As of late 2025, the PDPC has not published any formal adequacy list. Transfers should therefore rely on Section 29 safeguards.

Do websites need to host their consent management platform in Thailand?

No. The PDPA does not mandate local hosting. A CMP can be located abroad (EU, UK, Singapore, US, etc.) if proper transfer safeguards (BCRs, SCCs, certification) are in place and disclosed in your privacy or cookie policy.

What are Binding Corporate Rules (BCRs)?

BCRs are internal policies approved by the PDPC that legally bind all entities in a corporate group to protect personal data consistently, even when transferred abroad.

What are Standard Contractual Clauses (SCCs)?

SCCs are pre-approved contractual clauses between a data exporter and importer ensuring PDPA-level protection, data-subject rights, and legal remedies in the destination country.

Are there any PDPA-specific rules for cookie banners?

Yes – the 2022 PDPC Consent Guideline requires opt-in consent, a clear “Reject all” option, purpose-based choices, and logging of each consent. Implied or bundled consent is invalid.

What penalties apply for PDPA breaches?

Violations may lead to fines up to THB 5 million, civil damages, and even imprisonment for serious offences. The PDPC has already begun imposing fines in 2025.

How does anonymous tracking work under the PDPA?

Anonymous tracking collects behavioral data (page views, referral sources, session duration) without cookies or personal identifiers. It’s compliant under legitimate interest for website improvement and provides aggregate insights without individual identification. When users later consent, platforms can upgrade to identified tracking with full attribution.

What should I look for in a PDPA-compliant analytics vendor?

Key requirements include: documented Section 29 transfer safeguards (SCCs or BCRs), anonymous tracking capabilities for non-consenting users, Thailand or EU data residency options, integrated consent management or seamless CMP integration, auditable consent logs, and explicit data ownership terms with no third-party sharing.

The post What is the Thailand PDPA? 2025 guide to consent, cross-border transfers and compliance appeared first on Cookie Information.

]]>
Norwegian DPA sanctions 6 websites for Meta and Snapchat tracking pixel violations https://cookieinformation.com/blog/norway-tracking-pixel-violation-sanctions/ Thu, 17 Jul 2025 13:06:30 +0000 https://cookieinformation.com/?p=149931 Six Norwegian websites caught sharing visitor data through Meta and Snapchat tracking pixels face enforcement actions. A children's crisis helpline fined approximately €25,000 (250,000 NOK) for inadvertently sharing vulnerable users' data with social media platforms. The warning is clear: understanding your tracking tools is now mandatory for data privacy compliance.

The post Norwegian DPA sanctions 6 websites for Meta and Snapchat tracking pixel violations appeared first on Cookie Information.

]]>
How Meta Pixel and Snap tracking pixels compromised user privacy

Picture this: you’re a teenager desperately seeking help after experiencing abuse, visiting what you believe is an anonymous helpline website. Unknown to you, Meta and Snapchat are tracking every click, collecting data that could be used for profiling. This isn’t fiction – it’s exactly what the Norwegian Data Protection Authority (Datatilsynet) uncovered in their groundbreaking enforcement actions against six websites.

The targeted websites – ranging from children’s crisis helplines to health information portals – were found to be sharing visitor data with tech giants without any legal basis. The consequences? One public service received a €25,000 fine (250,000 NOK), while others got formal reprimands. Importantly, the DPA explicitly warned that they were going easy this time. Future violations will face much harsher penalties.

It’s important to note that these organizations were providing valuable services to their communities. The violations appear to stem from technical oversights rather than deliberate attempts to exploit user data.

These cases reveal an important lesson: even well-intentioned organizations can inadvertently share visitor data with third parties due to gaps in understanding how tracking technologies work. Let’s dive into what went wrong and, more importantly, how to ensure your organization doesn’t become the next headline.

Stay compliant with Norway’s online tracking rules

Ensure your website meets legal requirements for cookies and tracking technologies like Meta and Snap Pixel – with tools that protect your users and your organization.

See pricing →

The pixel enforcement actions: understanding the scope

When the Norwegian DPA launched their investigations in March 2024, they weren’t randomly browsing websites. They strategically selected six platforms that handle particularly sensitive information, the kind of data that reveals our deepest vulnerabilities and most private struggles.

Think about it: when someone searches for information about depression, visits a support service for domestic violence victims, or researches STD symptoms, they’re revealing incredibly intimate details about their life. The DPA recognized that these digital footprints deserve the highest level of protection, especially when the visitors include vulnerable children and people in crisis.

The inspected websites painted a diverse picture of Norway’s digital landscape:

  • A helpline service for children experiencing violence, abuse, or other traumatic situations (operated by a municipality)
  • An online pharmacy where people purchase medications and health products
  • A religious organization’s platform for Bible distribution and accepting donations
  • A medical services website for booking doctor appointments
  • A support service specifically designed for children with incarcerated parents
  • A comprehensive health information portal covering various diseases and medical conditions

What united these seemingly different platforms? They all used tracking pixels from Meta (Facebook/Instagram) and/or Snap (Snapchat) that silently transmitted visitor information to these tech giants.

Even more troubling, the website operators were often unaware about what was actually happening behind the scenes. This isn’t surprising given the technical complexity of modern tracking technologies and the rapid evolution of privacy regulations.

Key tracking pixel violations uncovered by Datatilsynet (June 2025)

The most alarming fact is that every single website failed the most basic GDPR requirement: having a lawful basis for processing personal data. The tracking pixels weren’t just counting anonymous visits. They were transmitting a cocktail of personal identifiers that, when mixed with Big Tech’s existing data pools, created detailed profiles of real people. This included:

  • Unique user identifiers that persist across browsing sessions (stored in cookies like _fbp and _scid)
  • IP addresses that can pinpoint your location and identify your household
  • Detailed page URLs revealing exactly what health conditions, problems, or interests you’re researching
  • Device fingerprints including your browser type, screen resolution, and operating system
  • Timestamp data showing patterns of when and how often you visit

If you happened to be logged into Facebook or Snapchat in the same browser, these platforms could directly link your sensitive website visits to your real-world identity. Imagine Facebook knowing about your child’s mental health struggles or Snapchat tracking your visits to addiction support pages.

2. Processing special categories of personal data

The GDPR treats certain types of data as especially sensitive – health data, information about children, religious beliefs, and sexual orientation all fall into this “special category” bucket, requiring extra-strict protection.

The Norwegian DPA left no room for interpretation: when someone repeatedly visits pages about epilepsy, searches for depression symptoms, or accesses LGBTQ+ health resources, you’re processing health data. It doesn’t matter if they never fill out a form or create an account. The pattern of visits alone reveals sensitive health information.

One health information website argued that visitors might just be curious or doing research for others. The DPA rejected this argument. They pointed to recent EU court decisions confirming that even indirect health information – the kind you can deduce from browsing patterns – deserves full protection under Article 9 of the GDPR.

Referenced EU decisions on health information privacy:

C-184/20 – About how indirect information can be special category data

C-252/21 – About tracking on health/dating websites being special category data

C-21/23 – About online pharmacy purchases revealing health information

The children’s services cases were particularly serious. Kids reaching out for help about abuse, violence, or family trauma had their vulnerable moments tracked and packaged for tech companies. The DPA emphasized that children deserve enhanced protection, especially when they’re seeking help for traumatic experiences.

3. Misleading or absent privacy information

The DPA’s review of privacy documentation across all six websites revealed systematic failures in transparency and accuracy – not just minor oversights, but fundamental breakdowns in communicating data practices to users.

The most serious violation came from the children’s helpline, which prominently promised anonymity throughout their website while simultaneously feeding visitor data to Meta and Snapchat. Other common failures included:

  • Privacy policies claiming “we don’t process sensitive data” while health information flowed freely to third parties
  • Cookie notices using complex technical terminology inappropriate for the intended audience, particularly problematic on sites serving children or people in distress”
  • No mentions of Meta Pixel or Snap Pixel in privacy documentation
  • No explanation about data processing and data retention – what these companies would do with the data or how long they’d keep it
  • Generic statements about “improving user experience” without explaining the real purpose: targeted advertising

One website’s privacy policy hadn’t been updated since 2018 – years before they had even installed the tracking pixels.

The DPA also found textbook examples of “dark patterns” – design tricks that nudge you toward the least privacy-friendly option.

Picture this: you land on a health website desperately seeking information. A cookie banner blocks your access with three options:

  • “Accept all cookies” (in bright, eye-catching blue)
  • “Customize” (in barely visible gray)
  • “Necessary only” (also in gray, blending into the background)

Guess which option most stressed visitors clicked? The DPA called this out as psychological manipulation, especially problematic when targeting vulnerable populations. Other consent sins included:

  • Pre-ticked boxes for marketing cookies (a big GDPR no-no)
  • Bundling different purposes together, forcing an all-or-nothing choice
  • Making privacy-friendly options require multiple clicks while “Accept all” was one tap away
  • Using fear-inducing language suggesting the site wouldn’t work properly without tracking

The DPA made it crystal clear: true consent means real choice, presented fairly, without tricks or pressure.

The €25,000 fine: Norway’s message to public sector websites

While five websites received reprimands, the children’s helpline was penalized with a €25,000 fine (250,000 NOK). Why did this case warrant monetary punishment when others didn’t?

The DPA laid out several aggravating factors that pushed this case over the edge:

Four factors that escalated this tracking pixel violation to a fine

Violation of governmental duty

As a government service funded by taxpayers, the helpline had an elevated duty of care.

Citizens should be able to trust public services with their most vulnerable moments. When a municipality promises anonymous help for abused children but inadvertently enabled commercial tracking, it shatters public trust in government services.

Impact on vulnerable minors

The service specifically targeted children aged 7-18 experiencing violence, abuse, or neglect. These aren’t just any website visitors – they’re kids in crisis, often with nowhere else to turn.
The DPA noted that many of these children likely couldn’t confide in parents or other adults, making the service their lifeline.

Misrepresentation of data practices

The website prominently advertised anonymity in multiple places, including pop-up buttons for the chat service.
This wasn’t just a privacy policy buried in small print – it was a core promise splashed across the site. This disconnect between stated privacy practices and actual data handling created a significant compliance gap that particularly concerned the DPA given the vulnerable user base.

Extensive scope of breach

With approximately 73,800 visits in 2023 alone, including 11,000 visits to pages specifically for “Children 7-12 years” and “Teenagers 13-18 years,” the breach affected thousands of vulnerable young people across Norway.

Interestingly, the DPA originally planned to fine them €30,000 (300,000 NOK) but reduced it to €25,000 (250,000 NOK) in recognition of the municipality’s cooperative response and immediate remediation efforts. The message? Quick action and genuine contrition can reduce the sanction, but they won’t eliminate consequences entirely.

Industry-specific implications from the six cases

Let’s dig deeper into what each case reveals about sector-specific privacy risks and why certain industries need to be extra cautious with tracking technologies.

1. Healthcare and pharmaceutical websites: the online pharmacy and health portal cases

The online pharmacy and health information portal cases establish critical precedents that should make every healthcare website operator nervous.

The health portal case was particularly revealing. The DPA’s digital inspection on March 19, 2024, uncovered significant violations from Norway’s largest health information provider, serving hundreds of thousands of weekly visitors. They offered a symptom checker and disease database covering 2,187 conditions. The site even asked visitors upfront whether they were healthcare professionals to “personalize” content.

Here’s what made their Meta Pixel use especially problematic:

  • The organization appears to have misunderstood that even anonymous browsing patterns could constitute health data processing.
  • Visitors researching specific conditions unknowingly shared their health interests with Meta
  • The tracking occurred despite their privacy policy claiming they “generally don’t process sensitive personal data”
  • Their elaborate consent banner with 81 partners couldn’t save them – the consent wasn’t valid for health data

The DPA’s message to healthcare sites? Your entire website is essentially a special category data processor. Every page view potentially reveals health information. If someone repeatedly visits pages about diabetes, depression, or STDs, you must assume they have a personal health interest.

The online pharmacy case reinforced this stance. When people browse medication categories or health products, they’re revealing health information – whether they complete a purchase or not. The DPA made clear that the sensitive nature of health data means marketing interests will almost never outweigh privacy rights in any legitimate interest assessment.

2. Religious and belief-based organizations: the Bible distribution case

The religious organization’s website handled Bible text publication, book sales, and donation collection. While seemingly less sensitive than health sites, the DPA highlighted unique privacy risks:

  • Regular visits to religious content can reveal spiritual beliefs or religious affiliation
  • Donation patterns might indicate level of religious commitment
  • Children accessing religious content deserve special protection from commercial tracking

The organization’s use of Meta and Snapchat pixels meant that these platforms could potentially identify individuals exploring Christianity, perhaps during vulnerable moments of spiritual searching or crisis. Like many organizations, they were unaware that religious content engagement patterns could reveal protected belief data.

The DPA emphasized that freedom of religion includes the right to explore beliefs privately, without commercial surveillance.

This case sends a clear message to all faith-based organizations: your digital spaces should be sanctuaries from commercial tracking, just like your physical places of worship.

3. Support services and vulnerable populations: the children’s helpline cases

Two cases involved services specifically for children in crisis – the municipal helpline for abuse victims (inspected on March 14, 2024) and the support service for children with incarcerated parents. These cases revealed the serious privacy implications when support services get tracking wrong.

The imprisoned parents’ support service case highlighted how seemingly narrow use cases can affect vulnerable populations. Children dealing with parental incarceration face stigma, emotional trauma, and social isolation. When they seek support online, they shouldn’t worry about tech companies building profiles based on their family trauma.

Both services made similar mistakes:

  • A common misconception that led to these violations was believing that anonymity promises for direct contact extended to all website interactions.
  • Assuming that promising confidentiality for direct contact (phone/chat) was enough
  • Failing to understand that tracking pixels capture the entire journey, not just form submissions
  • Underestimating how visit patterns could reveal a child’s situation to data brokers

The DPA’s verdict was uncompromising: if you serve vulnerable populations, especially children in crisis, third-party tracking is almost certainly inappropriate. The trust relationship these services depend on is incompatible with commercial surveillance.

4. Medical services: the appointment booking platform case

The doctor appointment booking website represented another flavor of health data exposure. The platform appears to have misunderstood that appointment booking data requires the same protection as direct health information. Unlike passive information sites, this platform facilitated actual medical service bookings, creating additional privacy complications:

  • Visitors weren’t just researching – they were taking concrete steps toward medical treatment
  • The types of specialists viewed or booked could reveal specific health conditions
  • Appointment patterns over time could indicate chronic conditions or ongoing treatments

The case reinforced that any website touching healthcare – whether providing information, selling products, or booking services – must treat all visitor data as potentially revealing health information.

Updated compliance recommendations from the Norwegian DPA (June 2025 compliance guide)

Notably, all organizations demonstrated good faith by immediately addressing the issues once they understood the implications. Following these regulatory actions, the Norwegian DPA didn’t just walk away. They published new detailed guidance about the use of tracking tools on websites and in apps

Here’s what they want every website operator to understand and implement:

1. Conduct thorough tracking audits (and actually understand what you find)

The DPA found that many organizations lacked awareness what tracking technologies lived on their websites. They recommend:

  • Map every single tracking technology: Use automated scanning tools, but don’t stop there. Manually review your site’s code, tag managers, and third-party integrations. The DPA found pixels that website owners didn’t even know existed.
  • Understand the data flow: For each tracker, document exactly what data it collects, where it sends that data, and what happens to it afterward. If you can’t explain this clearly, you shouldn’t be using the tracker.
  • Pay special attention to invisible tracking: Pixels don’t appear in cookie scanners but can be even more invasive. Check your source code for scripts from facebook.com, snapchat.com, google-analytics.com, and similar domains.
  • Review regularly: The children’s helpline added trackers for a 2020 campaign and forgot about them. Set quarterly reviews to catch outdated trackers that outlive their purpose.

2. Assess your audience and content sensitivity

The DPA wants organizations to take a hard look in the mirror and honestly assess their privacy risks. This means:

  • Consider your most vulnerable visitors: A health site might serve elderly people researching dementia, teenagers exploring sexuality, or parents researching childhood disorders. Design privacy protections for your most vulnerable users, not your average visitor.
  • Think about cumulative patterns: One visit to a depression article might mean nothing. But weekly visits over three months? That’s a mental health journey being tracked. The DPA emphasized that patterns over time reveal more than individual page views.
  • Examine indirect inferences: The religious site argued they just provided Bible texts. But the DPA noted that regular engagement with religious content, especially combined with donation data, reveals protected beliefs. Ask yourself: what could a data analyst deduce from visitor patterns?
  • Remember intersectionality: A visitor to the incarcerated parents’ support site might also be dealing with poverty, racial discrimination, or mental health challenges. Multiple vulnerabilities compound privacy risks.

3. Implement privacy-first design (not privacy as an afterthought)

The DPA’s strongest recommendation? If you handle sensitive data or serve vulnerable populations, just say no to third-party tracking. But if you absolutely must track, they outline strict requirements:

  • Default to privacy: Make “reject all” as prominent and easy as “accept all” – same color, same size, same number of clicks. The health portal’s blue “accept” button versus gray “reject” option was specifically called out as manipulation.
  • Embrace true anonymity: If you promise anonymity, deliver it. The DPA suggested privacy-preserving analytics that process data on your servers without sharing raw visitor information with third parties.
  • Layer your privacy controls: Implement privacy at multiple levels – anonymous by default, optional accounts with clear data handling, and granular controls for any enhanced features.
  • Test with real users: The DPA noted that privacy policies written by lawyers often confuse regular people. Test your privacy communications with actual users, especially from vulnerable groups you serve.

Valid consent isn’t just a legal checkbox – it’s about respecting visitor autonomy. The DPA’s requirements include:

  • Visual equality: Every consent option must be equally visible and accessible. No color tricks, no size differences, no hiding privacy-friendly options behind extra clicks.
  • Granular control: Visitors must be able to consent separately for different purposes. Bundling analytics, personalization, and marketing into one “accept” choice violates GDPR. The DPA specifically praised solutions allowing purpose-by-purpose decisions.
  • Age-appropriate communication: The children’s helpline used technical jargon to describe tracking to kids as young as seven. The DPA demands plain language adapted to your actual audience. If kids use your site, a child should understand your privacy notice.
  • Consequences transparency: Visitors must understand what happens when they consent. “Improving your experience” doesn’t cut it. Explain that Meta will combine visit data with social media profiles for ad targeting across the internet.
  • Genuine choice: The medical booking site made tracking consent seem necessary for appointments. The DPA clarified: core services must work without tracking consent. No coercion, no feature blocking, no emotional manipulation.

Norway’s data privacy enforcement has undergone a dramatic transformation that every website operator needs to understand.

The old world (before the 2025 update to the E-Com Act)

Cookie compliance enforcement fell under the telecom authority (Nkom) while the DPA handled data processing – a split system that created enforcement gaps.

Unlike many EU countries that aligned cookie consent with GDPR requirements, Norway’s rules remained vague and permissive. Penalties were rare, investigations reactive, and many organizations operated in blissful ignorance – a stark contrast to the strict enforcement already happening across Europe.

The game changed completely with the new E-Com Act, in force from January 2025. With Norway’s updated privacy law, DPA now controls both cookie placement AND data processing, with:

  • Unified enforcement authority (no more jurisdictional gaps)
    Mandatory GDPR-compliant consent for all cookies
  • Proactive sector sweeps instead of reactive complaints
  • Technical expertise to catch violations at scale
  • Explicit warnings that future penalties will be severe

The €25,000 fine sends a clear signal: the era of “we didn’t know” is over. As these cases show, the DPA gave educational warnings this time – but explicitly stated future violations face much harsher consequences. The bottom line: Norway has joined Europe’s privacy enforcement elite, and claiming confusion won’t save you.

Technical considerations for digital marketing teams

If you’re in marketing, this section will help you understand the technical complexities that led to these violations. Those tracking pixels you copy-pasted from Meta’s Business Manager? They might be doing way more than counting conversions. Here’s what you need to know about pixel functionality.

Understanding tracking pixels: from marketing tool to privacy risk

Here’s the critical point the Norwegian cases revealed: many organizations had tracking pixels installed but didn’t understand when they fired or what data they sent. Let’s clear this up:

The myth: “Our pixels only track when people consent, and the data is anonymous anyway.”

The reality in these Norwegian tracking pixel cases:

  • Pixels were firing before valid consent was obtained (or with manipulated consent)
  • When they fired, they sent far more than “anonymous” data:
    • Unique identifiers that persist across websites (_fbp cookie)
    • IP addresses enabling household-level identification
    • Exact URLs revealing what health conditions or problems people were researching
    • Browser fingerprints that can uniquely identify devices
    • Direct profile matching when users were logged into Facebook

The compliance gap: Yes, properly configured consent management can prevent pixels from firing without consent. But the Norwegian pixel violation cases showed organizations had either:

  • No consent mechanism implemented at all
  • Invalid consent flows with dark patterns
  • Pixels loading regardless of the website visitors’ consent choices
  • No visibility into their pixel behavior

What this means for marketers:

If you haven’t personally verified that your pixels respect consent choices, you’re at risk. The children’s helpline thought they were just measuring campaign reach. Instead, they were sharing children’s data with Meta. Their mistake? Assuming the pixel was “privacy-safe” without actually checking.

The lesson isn’t that all pixel use is illegal – it’s that you must understand and control when pixels fire and what data they share. Without proper consent management, that innocent conversion tracking becomes a privacy violation.

Ready to take control of your tracking setup?

Cookie Information’s WCAG-accessible consent banner templates eliminate dark patterns by design, while Piwik PRO’s anonymous tracking delivers the analytics insights you need. Get the measurement you want and the privacy compliance you need.

Alternative approaches: privacy-preserving analytics for modern marketers

The Norwegian DPA isn’t saying “don’t measure anything.” They’re saying “keep visitor data within your control.” Here are practical alternatives that respect users’ privacy while delivering marketing insights:

Server-side analytics replace client-side tracking:

  • Instead of pixels phoning home to Meta, process data on your own servers
  • You still learn about traffic sources, popular content, and conversion paths
  • But raw visitor data never leaves your control
  • Tools like Piwik PRO offer these capabilities

Statistical sampling instead of universal tracking:

  • Do you really need to track every single visitor to understand trends?
  • Privacy-preserving systems can extrapolate insights from anonymized samples
  • Like political polling – you don’t need to survey everyone to understand population trends

Aggregated conversion APIs for campaign measurement:

  • Instead of pixel-based tracking, use privacy-preserving conversion APIs
  • These report campaign effectiveness without exposing individual journeys
  • Apple’s SKAdNetwork and Google’s Privacy Sandbox (despite flaws) point toward this future

First-party data strategies that build trust:

  • Offer genuine value in exchange for voluntary data sharing
  • Email newsletters, account benefits, and loyalty programs create consensual data relationships
  • When people explicitly choose to share, you avoid the privacy violations plaguing pixel-based tracking

Implementation steps for compliant analytics setup:

  • Audit your current tracking (what data leaves your site?)
  • Define essential metrics (what do you actually need to know?)
  • Choose privacy-preserving alternatives (assess ready-made tools like Piwik PRO Analytics vs. custom builds)
  • Update team skills for consent-based marketing strategies
  • Tell your story as a privacy-respecting brand and make it a visible selling point.

The key insight? Privacy-respecting analytics might provide less granular data, but they build trust – and trust converts better than any retargeting campaign.

“81% of consumers consider trust a deciding factor when making purchase decisions.”

2024 Edelman Trust Barometer

The Norwegian cases highlight a painful truth: most organizations are flying blind when it comes to tracking technologies. You need more than good intentions – you need robust tools and expertise. Here’s how the combined power of Cookie Information and Piwik PRO addresses each challenge revealed in these enforcement actions:

Discover what’s really happening on your website:

Our automated scanning technology finds cookies, pixels, and online tracking technologies across your website – including those invisible pixels the Norwegian websites missed. You’ll get a complete inventory with clear explanations of what each technology does and which third parties receive data.

Our consent management platform eliminates dark patterns by design with compliant banner templates. Equal prominence for all options, granular purpose-level controls, and automatic preference synchronization across devices. We’ve analyzed thousands of consent flows to optimize for both compliance and user experience – because confused visitors can’t give valid consent.

Keep analytics without compromising user privacy:

Piwik PRO’s analytics platform processes data under your control, not Big Tech’s. Track conversions, measure campaigns, and understand user journeys – all without sharing raw data with third parties. Our privacy-by-design architecture means you can promise visitors their data stays with you and actually keep that promise.

Prove compliance with comprehensive documentation:

When regulators come knocking (and they will), you need evidence. Our platform automatically generates audit-ready privacy compliance records showing what technologies you use, what consent you obtained, and how you honor user choices.

Stay ahead of evolving data privacy regulations:

Privacy law changes constantly. Our team monitors enforcement actions like these Norwegian cases, updating our platforms to address new requirements before they become your problem. We turn regulatory intelligence into product features, keeping you compliant automatically.

The merger of Cookie Information and Piwik PRO creates something unique: a complete privacy-first marketing technology stack. You’re not just avoiding fines – you’re building sustainable, trust-based customer relationships.

Ready to make your website tracking-compliant in Norway?

Avoid illegal data sharing and build trust with a fully compliant consent banner. Cookie Information and Piwik PRO help you control cookies, pixels, and trackers – without compromising insights.

  • GDPR- and E-Com Act–compliant
  • Blocks Meta and Snap Pixels before consent
  • Tracks anonymously with privacy-first analytics

Get everything you need for privacy-first in one plan →

Frequently asked questions

What exactly are Meta Pixel and Snap Pixel?

Meta Pixel (formerly Facebook Pixel) and Snap Pixel are small pieces of code that website owners add to their sites to track visitor behavior. They collect data about page visits, actions taken, and user characteristics, then send this information to Meta (Facebook/Instagram) and Snapchat respectively. This data is used for ad targeting, conversion tracking, and audience building. The Norwegian cases showed these pixels were collecting far more data than website owners realized.

How can I check if my website has tracking pixels installed?

You can use browser developer tools (press F12) and check the Network tab for requests to facebook.com, snapchat.com, or other third-party domains. Look for scripts containing “fbevents.js” or similar tracking codes. However, for a comprehensive audit, use professional scanning tools like Cookie Information’s compliance checker or consent management platforms that can detect hidden pixels, server-side tracking, and other invisible technologies.

What’s the difference between a reprimand and a fine in these Norwegian pixel violation cases?

A reprimand (irettesettelse) is a formal warning that marks a violation but doesn’t require payment. It serves as official documentation of non-compliance and can influence future penalties. A fine (overtredelsesgebyr) requires monetary payment and is reserved for more serious violations. In these cases, only the children’s helpline received a fine due to aggravating factors like serving vulnerable children and falsely promising anonymity.

Do these Norwegian rules apply to my website if I’m not based in Norway?

If your website targets Norwegian users or processes data from Norwegian visitors, Norwegian privacy laws apply regardless of where you’re based. This is similar to how GDPR works across Europe. The enforcement actions show that Norwegian authorities are actively monitoring websites that serve Norwegian citizens, especially those handling sensitive data.

Can I still use tracking pixels if I get proper consent?

Yes, but the consent must be truly valid: freely given, specific, informed, and unambiguous. This means no pre-ticked boxes, no dark patterns, equal visibility for all options, and clear explanations of what data is collected and shared. For sensitive data (health, children, religion), you need explicit consent with even stricter requirements.

What are “dark patterns” in consent banners?

Dark patterns are design tricks that manipulate users into making choices against their interests. Examples from the Norwegian cases include: making “Accept all” buttons bright blue while “Reject” is gray, requiring multiple clicks to refuse tracking, using confusing language, or suggesting the site won’t work without cookies. These practices violate GDPR’s requirement for genuine consent.

Read more: Compliant cookie banner design in 2025: A how-to for marketers

What alternatives exist to Meta and Snap pixels for measuring campaigns?

Privacy-preserving alternatives include: server-side analytics (like Piwik PRO) that process data on your servers, cookieless tracking that doesn’t identify individuals, aggregated conversion APIs that report campaign success without exposing user journeys, and first-party analytics that keep all data under your control. These tools can still measure campaign effectiveness without sharing visitor data with tech giants.

The post Norwegian DPA sanctions 6 websites for Meta and Snapchat tracking pixel violations appeared first on Cookie Information.

]]>
Is your CMP blocking cookies before consent? https://cookieinformation.com/blog/blocking-cookies-before-consent/ Mon, 07 Jul 2025 11:20:30 +0000 https://cookieinformation.com/?p=149768 Most companies today use a CMP. Many display a cookie banner. Most think they’re covered. But here’s the uncomfortable truth: If your cookies aren’t blocked until after consent, you’re not compliant. That’s not a legal grey area – it’s a hard requirement under GDPR and the ePrivacy Directive. And yet right now, the vast majority […]

The post Is your CMP blocking cookies before consent? appeared first on Cookie Information.

]]>
Most companies today use a CMP. Many display a cookie banner. Most think they’re covered.

But here’s the uncomfortable truth: If your cookies aren’t blocked until after consent, you’re not compliant.

That’s not a legal grey area – it’s a hard requirement under GDPR and the ePrivacy Directive.

And yet right now, the vast majority of websites are still collecting personal data before users have consented.

This isn’t about bad intent. It’s about a common – and costly – misunderstanding: That installing a CMP automatically solves the problem.

But compliance doesn’t come from the banner. It comes from the behavior behind it.

We scanned 4,000 of the most visited websites. Here’s what we found

Back in 2024, we analyzed the 1,000 most visited company websites in each of four markets: Denmark, Sweden, Norway, and the UK.

International platforms like Google and Facebook were excluded.

Our goal: Check how many of these websites load non-essential cookies before the user gives consent.

The results:

% of websites setting cookies prior to user consent in different markets

That means 3 out of 4 high-traffic company websites were still firing cookies and trackers before the user clicks “Accept.” Often without even realizing it.

Since 1 January 2024, over 3,000 users have run a scan using our Compliance Check tool. And when analyzing the results, the numbers look slightly better.

Among them, 59.08% of websites were still setting cookies before user consent.

Better, but still not great. So what’s going wrong?

Where the assumption breaks: CMP ≠ automatic blocking

The confusion is understandable. Most teams assume that installing a CMP takes care of everything – cookies included.

But the reality is more nuanced.

A cookie banner is the interface. Compliance depends on what actually happens behind the scenes.

If your site loads third-party services like Meta Pixel, Google Analytics, YouTube, or Hotjar before consent, you’re not compliant – even if your CMP is technically active.

What the law actually requires

Under GDPR and the ePrivacy Directive, the requirements for setting cookies are as follows:

  • Non-essential cookies (e.g. marketing, statistics) must be blocked until explicit, opt-in consent is given.
  • Consent must be freely given, informed, and documented.
  • Only strictly necessary cookies are allowed to load before consent.

If you’re collecting any user data before opt-in – through trackers, pixels, or embeds – your site is exposed.

And regulators are enforcing:

Cookie Information CMP is built to meet both legal and technical requirements – including prior cookie blocking.

But like all compliance tools, effectiveness depends on proper setup.

First-party cookies? Blocked by default until user consent is given.

Third-party cookies? You’ll need to configure them to respect consent using our Cookie Control SDK. This ensures external services don’t fire without permission. It’s a quick integration. Fully documented. And fully compliant.

You’re already ahead of the curve – but make sure your configuration is airtight.

How to check if your site is leaking cookies

There are two ways to find out if your setup is exposing you:

  • Run a scan with our Compliance Check tool: Fast, free, and only requires your email (so we can send the results to you).
  • Manually inspect your site: Follow the short guide below.

Here’s how you can check if it’s working as it should:

  1. Open your website in a private or incognito window.
    This helps you start with a clean slate – no cookies stored, no previous consents given.
  2. Do not interact with the cookie banner.
    Avoid clicking “Accept” or “Reject”. Just let the banner sit there while you check what’s loading.
  3. Open the developer tools in your browser.
    Right-click anywhere on the page and choose “Inspect” or press Ctrl+Shift+I (Windows) or Cmd+Option+I (Mac).
  4. Go to the “Application” tab and click on “Cookies” in the left menu.
  5. Check the list of cookies set.
    Look through the list of domains under “Cookies”. If you see cookies from domains other than your own (like Google, Facebook, LinkedIn, or similar), those are third-party cookies.
  6. If third-party cookies appear before you click anything on the banner, your CMP might not be blocking them correctly.
    You’ll want to investigate further or talk to your CMP provider.

Optional recommended steps:

  • Run the test on all pages where you use tracking scripts.
  • Try it on different browsers to catch variations in behavior.

Don’t let assumptions become risk

You’ve invested in a CMP. You’re doing your part. But don’t stop short.

Because until every tracker is blocked by default, you’re not protected.

If your cookies are still loading early, you’re not protecting your users. And you’re not legally covered.

The good news?

The fix is simple – and fully supported by Cookie Information.

Take five minutes. Check your setup. And make sure your CMP is not just present – but working as intended.

TL;DR

  • 70–84% of top company websites still set cookies before consent
  • Most assume their CMP handles it automatically – but third-party blocking requires setup
  • Cookie Information blocks first-party cookies by default
  • For third-party services, use the SDK
  • Run a scan or check your cookies manually to make sure you’re covered

The post Is your CMP blocking cookies before consent? appeared first on Cookie Information.

]]>
One platform, more value: Explore our new pricing https://cookieinformation.com/blog/new-pricing-announcement/ Thu, 03 Jul 2025 12:34:14 +0000 https://cookieinformation.com/?p=149721 At Piwik PRO and Cookie Information, we’ve always believed that data-driven growth and privacy compliance should go hand in hand. Now, we aim to take that philosophy even further. Starting August 4, 2025, we’re launching a new lineup of plans designed to deliver everything you need for privacy-first marketing and analytics. It’s a shift toward […]

The post One platform, more value: Explore our new pricing appeared first on Cookie Information.

]]>
At Piwik PRO and Cookie Information, we’ve always believed that data-driven growth and privacy compliance should go hand in hand. Now, we aim to take that philosophy even further.

Starting August 4, 2025, we’re launching a new lineup of plans designed to deliver everything you need for privacy-first marketing and analytics. It’s a shift toward simplicity, transparency, and more value – all in one place.

Here’s what’s changing, why it matters, and how it affects you.

Why we’re making this change

We’ve seen a shift in how businesses use data. Modern organizations are no longer looking for standalone tools. They want:

  • Trusted, complete datasets
  • Clear visibility into the customer journey
  • Ethical, compliant data collection
  • A platform that “just works” – from consent to conversion

Our response is a unified platform that combines Consent Management, Analytics, Tag Management, and Data Activation. These updates make it easier for you to get started, grow confidently, and stay compliant – without juggling multiple tools or contracts.

What’s new in our pricing model?

We’re moving from fragmented products to four unified plans, tailored to support different stages of growth and compliance needs. Each plan is carefully designed to deliver increasing levels of functionality, privacy assurance, and support – all while working seamlessly together.

Business plan (from € 35/month)

Our new Business plan is ideal for organizations that want to switch to privacy-compliant analytics and make confident marketing decisions – fast and with minimal formalities. This plan gives you:

  • Four modules: Consent Management, Tag Manager, Analytics, Data Activation
  • Up to 2 million monthly actions
  • 25 months of data retention
  • EU-operated hosting in Sweden
  • Full compliance with GDPR, CCPA, LGPD and more
  • Integrations, support or implementation services as add-ons

The Business plan includes clear upper limits to ensure predictable pricing, and starting at just €35 per month, this is the most powerful and cost-effective option on the market.

Check the price for your Business plan in our calculator.

Enterprise plan (from € 366/month)

Our enhanced enterprise plan with deeper analytics and governance capabilities to better suit organizations with expansive analytics needs and data privacy requirements.

This plan gives you:

  • Four modules: Consent Management, Tag Manager, Analytics, Data Activation
  • Starting from 1 million monthly actions with no upper limit
  • 25 months of data retention (extendable)
  • EU-operated hosting in Sweden
  • Private cloud hosting
  • Full compliance with GDPR, CCPA, LGPD and more
  • Personalized implementation, onboarding, and product training
Single-module Cookie Banner (from € 19/month)

When you only need a cookie banner for your website. 3 different tiers available, depending on how frequently you want to scan your domain for cookies, and how many subpages you need to scan.

All tiers include:

  • Automatic cookie scans
  • Banner customization
  • Accessible banner templates (WCAG 2.2 compliant)
  • IAB TCF v2.2 support
  • Integrations with Google Consent Mode v2 and Tag Manager
  • Easy integration with CMS platforms
Simplified and transparent variables

The new structure makes pricing simpler, with clearer and more transparent usage-related variables and limits.

For the single-module Cookie Banner, your price depends on:

  • Domain scan frequency
  • Scanning depth (subpages)

Business and Enterprise plans, each has a base price, and the same two variables:

  • Number of domains: Relates to Consent Management, and covers how many websites you use the cookie banner on. A domain is the main part of your website address (like ‘example.com’). It doesn’t include subdomains (like ‘www.’ or ‘blog.’) or specific pages.
  • Monthly actions: Relates to Analytics, and covers the total monthly number of activities tracked on your site or app. It includes things like views, consent choices, clicks, downloads, site searches, goal completions, and API requests. Every tracked event counts as one action.

What the changes mean for current clients

We’re committed to make the introduction of the new pricing as smooth as possible.

Here’s how it affects our current clients:

  • Starting August 4, 2025, most CMP-only clients (excluding small business users and resellers) will be transitioned to the Business plan.
  • You’ll now get Consent Management, Analytics, Tag Manager, and Data Activation – all for the same or a lower price.

Prefer to stick with just the CMP?

No problem!

Although we’re confident that the improved plan offers users a more complete and valuable toolset, we understand that every business has different needs.

If you prefer to continue using only the cookie banner with the single-module plan, have any questions or would like to discuss your migration path, don’t hesitate to reach out at [email protected].

What you get

So how does this benefit you as a client, and why should you care if you aren’t a client yet?

A future-proof platform built in Europe

With growing scrutiny on U.S.-based platforms, our Business plan ensures your data is stored and processed under the highest privacy standards.

Analytics and Data Activation are hosted in Sweden, while the cookie banner remains globally accessible to meet regional requirements.

This setup gives you a transparent, compliant, and resilient platform designed around European privacy expectations.

One single platform with endless possibilities

Unifying Consent Management, Analytics, and Data Activation into one platform not only simplifies your tech stack, it fundamentally opens up new ways to grow.

Here’s how our single unified platform delivers more value:

  • Collect up to 4× more session data using anonymous tracking
  • Track performance from consent to conversion
  • Align marketing, legal, and compliance teams with shared dashboards
  • Re-engage high-intent users who declined tracking
  • Optimize banner behavior by region and device

Combining these features turn your compliance foundation into a strategic growth engine.

Unified security and governance

Every plan now includes:

  • Built-in compliance with GDPR, LGPD, PIPEDA, TTDSG/TDDDG, and DORA
  • Sector-specific readiness for finance and healthcare (HIPAA, EBA)
  • ISO 27001, SOC 2, and HIPAA certification
  • External third-party security audits
  • Fine-grained access controls with enterprise SSO
  • Choice of hosting location and full control of data residency
  • Clear and complete data processing agreements (DPAs)

Frequently Asked Questions

As a current customer, will I pay more or less under the new pricing?

In most cases, you’ll pay the same or less than before. The new plans are designed to deliver more value without increasing your costs.

Take a look at our pricing page for a full overview. You can also use our Business plan calculator to estimate your monthly cost.

Can I keep my current plan?

Yes. If you prefer to keep using only the Consent Management module, just let us know, and we’ll help you stay on a standalone plan.

Please reach out to your account manager or [email protected].

Do I need to take action?

No immediate action is required. We’ll handle the transition and notify you of any changes. But if you have questions or want to customize your plan, we’re happy to help.

Just reach out to your account manager or [email protected].

When will the new pricing take effect?

The new pricing applies to all eligible plans starting August 4, 2025.

The post One platform, more value: Explore our new pricing appeared first on Cookie Information.

]]>
Privacy pays off: The ROI of smart privacy investments https://cookieinformation.com/blog/smart-privacy-investments-pay-off/ Wed, 02 Jul 2025 09:43:49 +0000 https://cookieinformation.com/?p=148853 New research confirms what privacy-forward companies already know: protecting user data isn’t just the right thing to do – it’s smart business.

The post Privacy pays off: The ROI of smart privacy investments appeared first on Cookie Information.

]]>
Marketers today face more pressure than ever.

They’re expected to drive growth, navigate strict privacy laws, and make decisions based on scattered, often unreliable data.

At the same time, the rules of engagement are changing. Privacy is no longer just about ticking compliance boxes – it’s a tried and tested way to earn trust in a world full of digital uncertainty. And for the companies that get it right, it’s becoming a serious competitive edge.

People are watching more closely, too. With AI on the rise, they’re paying attention to how their data is collected, stored, and used. They want transparency, and they reward the businesses that offer it.

Research from Cisco, PwC, and the IAPP shows that companies with strong privacy programs are seeing real returns – from better insights to faster operations and higher customer loyalty.

So putting privacy first doesn’t just keep you safe. It helps you grow. It builds trust, improves data quality, and strengthens your brand.

Ultimately, privacy has become marketing’s next big advantage. Are you ready to use it?

The very real ROI of privacy

In Cisco’s latest 2025 Data Privacy Benchmark Study, a whopping 96% of organizations said the benefits of privacy investments outweigh the costs. More than half reported returns of at least 1.6x. Nearly a third are seeing 2x or higher.

Privacy investments are speeding up sales cycles, boosting efficiency, and making companies more attractive to customers, partners, and investors. In fact, 78% of businesses in the study said privacy helps improve their public image.

Smart consent management is a big part of this. Tools like cookie banners that clearly inform users and collect valid consent lead to cleaner, more reliable first-party data. That means better targeting, more accurate analytics, and stronger ROI.

Cisco also found that these investments reduce the frequency and impact of data breaches, lower remediation costs, and improve internal morale.

Privacy builds trust, and trust wins customers

Trust has become a make-or-break factor in customer decisions.

But still there are quite some trust-gaps between businesses and consumers, for example when it comes to the intersection of data privacy and the use of AI.

EY’s AI Sentiment Index shows just how wide that gap can be. While 61% of consumers are concerned about how companies protect the privacy of AI data, only 31% of C-suite executives share that concern. On top of that 64% of people globally worry that their data will be used to train AI without their consent. This disconnect can cost companies if they’re not careful.

The IAPP’s Privacy and Consumer Trust Report found that 68% of people are concerned about their online privacy – and they’re not shy about taking action. If they don’t trust a company, they’ll delete the app, withhold info, or stop buying.

But here’s the upside: 64% of consumers said they trust companies more when privacy policies are clear and easy to understand. On the flip side, over 80% said they’d likely stop doing business with a company after a data breach.

That means your cookie banner, privacy policy, and how you communicate data choices are doing more than meeting legal requirements. Clear banners and honest privacy settings show customers you respect them. And when they feel respected, they stick around. That trust is your best long-term asset.

So when your company takes privacy seriously, you’re showing customers they can count on you – and that pays off.

Compliance and culture: the internal advantage

PwC’s 2025 Global Compliance Survey confirms what many teams are feeling: compliance is getting harder. 77% of leaders say it’s slowing down areas like product launches, IT upgrades, and AI adoption. But some companies are turning the challenge into a strength.

They’re automating compliance tasks, simplifying processes, and involving privacy teams early in product development. That helps them move faster and with more confidence. When privacy is built into the way a business works, it creates smarter decisions, smoother operations, and better collaboration. Tools like consent banners and privacy-first analytics help break down silos. Everyone from marketing to product to legal can rely on the same trusted data foundation.

Embedding privacy from design to deployment – through clear governance structures and transparent practices – creates not only legal safeguards but cultural alignment across teams. This shared ownership builds confidence, boosts morale, speeds up decisions and helps businesses innovate responsibly.

Privacy-first analytics plays a big role here. When your data tools are built for privacy from the start, you avoid compliance bottlenecks and reduce reliance on risky third-party cookies. You get the insights you need without the legal stress.

Investing in strong data infrastructure is also essential for scaling AI responsibly. Leaders who prioritize data readiness and governance are better positioned to turn privacy efforts into innovation drivers.

Can you afford the risk of doing nothing?

Here’s the bottom line: companies that invest in privacy are laying the groundwork for long-term success. But if you delay, you risk falling behind. Every month without a clear privacy strategy is a month of lost trust, poor data quality, and growing legal exposure. The longer you wait, the harder – and costlier – it gets to catch up.

The risks of doing nothing? Losing customer trust, stalling innovation, and missing out on market opportunities. Not to mention growing scrutiny from regulators.

With laws like the GDPR and CCPA expanding, companies using outdated tools or unclear banners are being fined or forced to overhaul their systems. It’s smarter – and more cost-effective – to get privacy right the first time.

Embedding transparency and fairness into customer-facing technologies – like analytics and AI – helps organizations stand out. These ethical design principles don’t just reduce risk; they drive adoption and create a meaningful competitive edge.

Privacy-first marketing in practice

Privacy-first marketing doesn’t mean giving up on insights or performance. But many marketers are feeling the sting of lost data – whether it’s disappearing third-party cookies, limited access to behavioral insights, or tools that can’t operate in a privacy-first world.

Without the right foundation, you’re left with blind spots that slow campaigns, weaken targeting, and make reporting a guessing game. It means using tools and approaches that respect user choices while still delivering business value.

Here are some practical steps to support privacy-compliant marketing:

  • Use first-party tracking to gather high-quality, consented data directly from your users without third-party middle-men.
  • Switch to anonymous tracking to get insights without collecting personal information.
  • Replace invasive third-party cookies with privacy-first analytics tools like Piwik PRO.
  • Offer clear user choices and communicate openly through compliant, user-friendly cookie banners.
  • Respect user preferences and maintain consent through persistent, easy-to-manage settings.
  • All capabilities available in our new pricing bundles – find the right one for your setup today!

When you invest in privacy-first tools, you’re building a marketing engine that’s resilient, trusted, and future-proof.

Want to make privacy your business advantage?

Take the next step. Discover how Cookie Information and Piwik PRO can help you collect and utilize more data, all while ensuring your compliance and your users’ privacy. Check our new bundle pricing plans and pick the best for your setup to experience the potential of a smarter data strategy.

Cookie Banner

Analytics, Tag Manager and Data Activation

The post Privacy pays off: The ROI of smart privacy investments appeared first on Cookie Information.

]]>
Norwegian E-Com Act: What digital marketing agencies need to know [April 2025 update] https://cookieinformation.com/blog/2025-norwegian-e-com-act-what-digital-marketing-agencies-need-to-know/ Wed, 07 May 2025 08:17:00 +0000 https://cookieinformation.com/?p=138303 The 2025 Norwegian E-Com Act is here, and with Datatilsynet's April guidance and active enforcement, it's transforming how digital agencies manage client data. Are you prepared to leverage these new privacy requirements as a competitive advantage? Discover how staying ahead of enforcement trends and mastering the official guidelines can position your agency as a trusted privacy leader while delivering exceptional marketing results.

The post Norwegian E-Com Act: What digital marketing agencies need to know [April 2025 update] appeared first on Cookie Information.

]]>
Why the 2025 Norwegian E-Com Act could be your agency’s secret weapon for success

In force since 1 January, 2025, the  Norwegian E-Com Act is shaking things up for websites across Norway and that’s great news for digital marketing agencies. Here’s the deal: in our recently published report Cookie Compliance in Norway: Trends & Insights 2024, we found:

  • Norwegian websites had the lowest adoption rate of cookie banners among the 10 countries analyzed.
  • 86% of the analyzed websites exhibited compliance issues.
  • 81% fired non-essential cookies before user consent.

Your agency has a vast business opportunity to step in as the expert partner who helps clients navigate the new cookie requirements, avoid risks, and build trust with their users. By understanding the ins and outs of the Act, you can position your agency as the go-to resource for privacy compliance – and open the door to new clients who need guidance.

Ready to discover how turning cookie compliance into a competitive advantage can grow your business? Let’s dive in.

Are your clients ready for the 2025 Norwegian E-Com Act?

Choose Cookie Information as your compliance partner to help your clients avoid financial risks, stay compliant, and maintain marketing performance.

What is the 2025 Norwegian E-Com Act: Summary

EXPERT’S OPINION

Cookie consent requirements in Norway

All websites that use cookies that are not technically necessary must obtain consent before these cookies are set/activated, in accordance with the requirements of the Personal Data Protection Act (the Norwegian GDPR):

  • The cookie is not set before the customer has given their consent.
  • The type of consent the user gives must be respected.
  • If the user says “No” to marketing cookies and “Yes” to others, marketing cookies must not be set/activated.
  • Before consent is given, the user must be able to see which cookies are being used and the function of each cookie.
  • It should be just as easy to change or withdraw consent as it is to give it.
  • The consent solution must not include “dark patterns” that lead the user toward specific choices.
  • The “Yes” and “No” buttons must be the same size and equally placed. Different colors are (for now) acceptable.
  • The options should not be pre-filled.
  • Given consents must be stored for 5 years and be retrievable for documentation purposes.
  • “Cookie walls” are not allowed. This means it must be possible to use a website even if the user says “No” to cookies. Some reduced functionality is acceptable in these cases.

The 2025 Norwegian E-Com Act is Norway’s answer to stricter cookie guidelines, aligning with the EU’s ePrivacy Directive and putting data privacy front and center. It changes how businesses (and the digital marketing agencies supporting them) handle cookies and user data, requiring transparent, informed, and voluntary consent.

For your agency, this isn’t just another regulation – it’s a must-know for creating digital solutions that are both privacy-compliant and help your clients reach their targets.

April 2025: Norwegian DPA releases official guidance for digital marketers

You need to know this! On April 3rd, 2025, Datatilsynet (the Norwegian Data Protection Authority) released their comprehensive guidance on E-Com Act compliance. This resource comes directly from the regulatory authority, providing you with authoritative direction when implementing solutions for your clients.

Datatilsynet presents this guidance as a “practical tool” and “clear recipe” for organizations – exactly what you need when advising your clients on compliant implementation strategies. The guidance reinforces key requirements that impact your agency’s client services:

  • Mandatory clear information about all tracking technologies used
  • Ensuring genuinely free user choices regarding cookies
  • Equal prominence for rejection and acceptance options
  • Neutral presentation of cookie choices
  • Documentation requirements for consent records
  • Simple consent withdrawal mechanisms
  • Regular cookie policy reviews and updates
  • Privacy-by-design implementation principles
  • Limited scope for legitimate interest as a legal basis
  • Regular cookie audits and compliance monitoring

For you as an agency managing client campaigns and websites, this official publication provides definitive standards that can differentiate your services in a crowded marketplace. Position your agency as the expert guide through these regulatory requirements while still delivering performance marketing results.

Why should your digital marketing agency care about the 2025 Norwegian E-Com Act?

Privacy compliance can seem like a headache, but the 2025 Norwegian E-Com Act is actually your agency’s golden ticket to building trust, strengthening client relationships, and standing out in a crowded market. Clients want partners who know how to navigate the tricky waters of consent management and data privacy, and this new cookie law gives you the chance to showcase your expertise.

By baking compliance into how you manage client websites and digital campaigns, you’re not just helping clients avoid fines or bad press – you’re positioning yourself as a forward-thinking agency with real strategic value. Turn this challenge into an opportunity, and you’ll gain a reputation for protecting clients’ good name while driving results.

Why the E-Com Act matters for your agency

Build client trust

Privacy-conscious clients value agencies that put user consent first. Compliance helps build stronger, more trustworthy brands.

Keep clients safe from fines and reputational damage by ensuring their compliance.

Boost your agency value

Stand out as a forward-thinking agency with privacy expertise, offering more than just the marketing basics.

Ensure your clients stay compliant and avoid the risks of non-compliant cookie consent banners with Cookie Information’s Consent Management Platform (CMP).

What changed in the 2025 Norwegian E-Com Act?

The 2025 Norwegian E-Com Act brings stricter rules for cookies and user data transparency, setting it apart from the previous E-Com law. Here’s what’s different:

Unlike before, users now need the option to accept or reject specific cookie categories (e.g., essential, marketing, functional). The old law allowed for broad, all-encompassing consent, but now consent must be precise, empowering users to control their data preferences.

As an expert, you must design consent banners that allow users to customize their preferences and offer them full control over their website experience.

2. No pre-ticked boxes

One of the core principles of the 2025 Norwegian E-Com Act is that consent cannot be implied or assumed. Previously, pre-ticked boxes for cookie consent were standard in Norwegian websites, assuming user agreement by default. Now, consent must be active and explicit, requiring users to make a deliberate choice.

If your client’s current cookie banner tool is too complex to adapt to the new requirements or doesn’t even allow for the required customizations, your safest choice is to implement a new consent management platform, such as Cookie Information, that offers E-Com-compliant cookie banners by default.

While the right to withdraw consent existed before, the new law ensures that it must be just as simple and visible as giving consent.

This means digital marketing agencies need to implement clear, user-friendly website cookie banners to let users adjust or revoke consent anytime.

Under the old rule, many websites provided vague or incomplete information about cookies. Now, websites must clearly explain the purpose of each cookie, whether it’s a first- or third-party cookie, and what data it collects. Transparency is no longer optional – it’s mandatory.

As an agency, you need to ensure client websites display clear, concise, and accessible privacy policies and cookie banners that cover all required disclosures. With Cookie Information CMP, you get an automatically generated cookie policy that is customized to the website, meets all the legal requirements and is updated over time according to the website’s cookie usage.

“A compliant cookie policy under the E-Com Act should include detailed information on the types of cookies used, their purposes, the duration of data storage, and whether third parties have access to the data.”

Overcoming client resistance: The business case for privacy compliance

Many clients may hesitate to update their practices for the updated E-Com Act, viewing compliance as an unnecessary expense or an overly complicated problem. However, with the right approach, you can demonstrate how compliance benefits their bottom line and protects their long-term growth.

1. Simplifying complexity: making compliance easy for clients

Many clients feel overwhelmed by the details of the 2025 E-Com Act, especially regarding consent management and data transparency. You can ease this burden by offering clear guidance and tools that simplify the process.

Consent management platforms like Cookie Information’s Cookie Banner for Websites and Consent Banner for Mobile Apps also help automate much of the compliance process and provide a streamlined way to manage cookie consent, store user preferences, and automatically meet legal requirements.

By showing clients that compliance doesn’t have to disrupt their operations, you position your agency as an essential partner that makes their lives easier while keeping them safe from legal pitfalls.

2. Avoiding financial and reputational risks in 2025

At our recent E-Com Act webinar, compliance expert and our digital marketing partner Jan Morten (CoreTrek), agreed with Vebjørn’s statement above. Datatilsynet (the Norwegian data protection authority) is expected to actively enforce the updated E-Com Act this year, making it critical for businesses to comply.

Non-compliance carries risks like fines, legal actions, and reputational damage that could result in customer churn or lost revenue – both for you and your clients.

Highlight to clients that the cost of implementing compliance solutions is far less than the potential penalties and fallout from being caught unprepared. Emphasize the financial and operational stability compliance offers.

With a proactive approach, your clients can avoid being made an example of in Datatilsynet’s enforcement efforts and protect their revenue streams in a privacy-focused marketplace.

“It’s expected that with Datatilsynet as regulator, cookie regulations in Norway will be more effectively enforced than what has been the case. The risks for non-compliant use of cookies in Norway will clearly increase.”

3. Building trust and competitive advantage with privacy compliance

The new E-Com Act isn’t just about legal requirements but also about meeting customer expectations. Today’s users are increasingly privacy-conscious, valuing businesses that respect their data. By adopting transparent consent practices, your clients can strengthen trust, enhance customer loyalty, and position themselves as privacy leaders in their industries.

You can explain how many Norwegian websites still rely on non-compliant or outdated solutions, leaving a competitive gap for privacy-first businesses to capitalize on. By helping clients showcase their commitment to user data protection, you also help them turn compliance into a marketing advantage that drives customer engagement and long-term growth.

4. Future-proofing your clients’ business with automated solutions

Compliance isn’t a one-time effort. The landscape of privacy laws is constantly evolving, and businesses need scalable systems to stay ahead. Automated consent solutions like Cookie Information help clients remain compliant as new regulations emerge, reducing the burden of manual updates.

By integrating the the Cookie Information cookie banner into your clients’ websites, you’re providing a sustainable solution that effortlessly adapts to changes. It integrates with major CMS platforms like WordPress, Drupal, and others, making implementation straightforward and frictionless. Your clients will be happy to be able to focus on growth while remaining protected from legal risks.

As your agency strives to meet the 2025 Norwegian E-Com Act requirements, partnering with the right Consent Management Platform (CMP) – or cookie banner tool – is key. Cookie Information is the perfect partner to help you and your clients navigate the complexities of cookie consent compliance with ease and efficiency.

Cookie Information is an intuitive, customizable CMP solution that ensures full compliance with the Norwegian E-Com Act, GDPR, and other privacy regulations. Our platform is built with the flexibility to adapt to a wide range of websites and marketing strategies and to evolve as regulations evolve.

Tailored for  digital marketing agencies
We understand agencies’ unique challenges when managing cookie compliance for multiple clients. Our partner program is designed to support you at every step, from integration to ongoing compliance management.

Fully-customizable banner design
Our cookie banner customization options allow you to deliver a fully branded, seamless privacy experience on your clients’ platforms while benefiting from our CMP’s robust legal compliance.

Seamless integration
Our CMP is easy to implement. It has a simple setup process and integration capabilities across various platforms and CMS systems, including WordPress, Drupal, and more.

Continuous legal compliance
As regulations evolve, Cookie Information cookie banner solutions are updated to meet all legal requirements, reducing your agency’s and clients’ risk of non-compliance.

Marketing support for agencies
By partnering with Cookie Information, your agency gains access to comprehensive resources, training, and marketing materials to help you communicate the importance of privacy compliance to your clients. This makes it easier to sell compliance benefits while establishing your agency as a trusted privacy expert.

Dedicated partner support
Cookie Information offers a partner program with access to dedicated partner account managers, technical support, and ongoing training. Whether you want to expand your knowledge or need assistance with a specific client case, we’re ready to support you.

By partnering with Cookie Information, your agency can offer your clients a top-tier, easy-to-manage consent solution, ensuring compliance with the 2025 Norwegian E-Com Act and enhancing your service offerings. Download our Partner Handbook or start your partnership today and turn cookie consent into a competitive advantage for your agency.

Enforcement alert: Datatilsynet begins active monitoring of tracking technologies

You should be aware that Datatilsynet has recently launched targeted supervisory inspections focusing on tracking pixels and data sharing practices. These inspections specifically target websites dealing with sensitive user data and examine how these sites may be sharing information with international technology companies.

For your agency serving clients in healthcare, financial services, or other sensitive sectors, this represents both a risk and an opportunity:

The risk: Your clients found non-compliant could face regulatory action, potentially damaging both their reputation and yours as their service provider.

The opportunity: Proactively helping your clients audit their tracking implementations demonstrates your agency’s expertise and commitment to protecting their business interests.

As part of your agency’s service offering, consider implementing compliance audits that specifically address Datatilsynet’s enforcement priorities. This value-added service can both protect your existing client relationships and serve as a compelling differentiator when pitching to new prospects.

Final thoughts: Digital marketing agencies need to embrace the 2025 Norwegian E-Com Act

The 2025 Norwegian E-Com Act introduces stricter consent requirements that may directly impact your clients’ marketing performance going forward. Users now need to opt into cookies more explicitly – and many likely opt out – so clients may experience lower consent rates than before. This means reduced access to marketing data, making it harder to optimize campaigns and drive results.

How can you help your clients get some of the data back?

Why anonymous tracking with Piwik PRO?

  • 1. More data (while remaining privacy compliant)
  • 2. Better ads and campaign optimization
  • 3. Better reporting on marketing performance
  • 4. Fully informed business decisions
  • 5. Competitive advantage towards competitors

Recommend they set up Google Consent Mode v2 (or include it in your services), ideally through a CMP with native integration like ours, to recover anonymized data from non-consenting users. Pair this with anonymous tracking provided by platforms such as our new Analytics module (by Piwik PRO), to ensure clients can still make data-driven decisions while staying fully compliant. The best part? You can subscribe to our Business Plan for a free 30-day trial from 4 August 2025 and test all its capabilities – Analytics, Cookie Banner, Tag Manager, and Data Activation. Our Business Plan is an accessible, powerful tool combination for any business navigating these changes.

Frequently asked questions

What is the 2025 Norwegian E-Com Act, and why is it important for digital marketing agencies?

The 2025 Norwegian E-Com Act updates Norway’s electronic communication laws, aligning them with the EU’s ePrivacy Directive. It introduces stricter rules for cookie consent and user data transparency, making compliance essential. For digital marketing agencies, it’s critical to help clients avoid legal risks while building trust and maintaining marketing performance.

How is the E-Com Act being enforced in Norway?

E-Com Act compliance enforcement has intensified in 2025. As of April, Datatilsynet has begun conducting targeted supervisory inspections of websites, particularly focusing on those handling sensitive user data.

These inspections specifically examine tracking pixels and data sharing practices with international technology companies.

Additionally, Datatilsynet has published comprehensive guidance that serves as the benchmark for compliance evaluation. For you as a marketing agency, this means ensuring your client implementations meet these standards is no longer optional – it’s essential for both regulatory compliance and maintaining client trust.

How can the updated E-Com Act affect my clients’ marketing performance?

The stricter consent requirements mean that fewer users may agree to sharing their data, resulting in lower consent rates and reduced access to marketing data. This can impact campaign optimization and overall performance.

Agencies can mitigate this by implementing solutions like Google Consent Mode v2 and Microsoft UET Consent Mode and anonymous tracking tools like Piwik PRO to recover anonymized insights while respecting user preferences.

How can my agency help clients recover lost data under the new rules?

By recommending tools like Consent Mode v2, integrated with Cookie Information’s CMP, you can collect anonymized data from non-consenting users to gain actionable insights. Pairing this with a platform like Piwik PRO, which supports anonymous tracking, ensures your clients can still make data-driven decisions while staying fully compliant.

What risks do my clients face if they don’t comply with the E-Com Act?

Non-compliance with the updated Act can lead to significant fines, legal action, and reputational damage. Datatilsynet is expected to actively enforce these rules in 2025, meaning businesses that don’t comply could face public scrutiny or penalties. Helping clients stay compliant protects their revenue and maintains their customer trust.

Why should my agency focus on privacy compliance for our clients?

Digital marketing agencies that emphasize privacy compliance position themselves as leaders in a privacy-first digital landscape. Beyond avoiding legal risks, you’ll help your clients gain trust with their audience, build a competitive edge, and safeguard their marketing performance. Additionally, with many businesses still using outdated systems, this is an opportunity to provide unique value.

How do consent management platforms (CMPs) help with E-Com Act compliance?

CMPs, like Cookie Information, automate the compliance process by managing cookie banners, storing user preferences, and ensuring the website stays updated with the latest legal requirements. They make it easy for clients to implement granular consent options, track user preferences, and maintain compliance with evolving privacy laws.

What is Consent Mode v2, and how does it work?

Consent Mode v2 is a Google framework that allows you to adjust your website’s analytics and advertising behavior based on user consent. It works with your CMP to recover anonymized data from users who don’t opt in, giving your clients valuable insights while respecting privacy laws.

How can digital marketing agencies demonstrate the value of privacy compliance to resistant clients?

Position compliance as a business opportunity: it protects clients from fines, builds trust with privacy-conscious customers, and creates a competitive advantage in a market where many businesses are still non-compliant. Explain how tools like CMPs and anonymous tracking can safeguard their marketing performance.

Who is eligible to become a partner with Cookie Information?

The partnership is ideal for service providers, including web and digital marketing agencies, that set up websites, tracking, or analytics on behalf of their clients. If you manage third-party services or advise clients on system and software requirements, you are well-suited for the Partner Program.

What are the benefits of joining the Partner Program?

Partners can expand their product portfolio by offering a Certified Google Consent Management Platform (CMP) with integrated Consent Mode v2. Additional services such as implementation, design, and consultancy can be added to your existing offerings. Partners receive a 20% commission for referral sales or can generate revenue by reselling product licenses. Other perks include 20% off your own CMP, co-selling opportunities, and inclusion in the partner network.

What partnership models are available?

There are two partnership models:

  • Reseller Partner: Recommended for those who manage third-party services for clients. Partners sign up, purchase product licenses at a 20% discount, and resell them to end clients.
  • Referral Partner: Suitable for those who advise and support clients on software procurement and setup. Partners sign up, refer clients to Cookie Information’s platform, and earn a 20% commission.
What products can my agency as a Cookie Information partner offer to our clients?

Partners can offer the Consent Management Platform (CMP), which allows website owners to collect and manage user consents, ensuring GDPR compliance. The CMP is a Certified Google CMP Partner with a Gold status and is natively integrated with both Consent Mode v2 and Piwik PRO, maintaining marketing performance.

How can I become a partner?

To become a partner, you can sign up through Cookie Information’s website. Depending on your preferred partnership model, you can start reselling product licenses or referring clients to the platform to earn commissions.

By joining the Partner Program, you can enhance your service offerings, assist clients in achieving compliance with privacy laws, and generate additional revenue streams.

If you’d like to learn more about our partner program, check our Partner Handbook.

The post Norwegian E-Com Act: What digital marketing agencies need to know [April 2025 update] appeared first on Cookie Information.

]]>
Swedish DPA targets dark patterns in cookie banners: is your website compliant? https://cookieinformation.com/blog/blog-swedish-dpa-imy-dark-patterns-april-2025/ Fri, 02 May 2025 13:59:09 +0000 https://cookieinformation.com/?p=144687 Sweden’s privacy authority has issued formal warnings to major companies over misleading cookie banners that failed to meet legal standards. Learn what GDPR violations IMY found and how you can avoid fines, reputational damage, and broken user trust by getting your cookie banner right.

The post Swedish DPA targets dark patterns in cookie banners: is your website compliant? appeared first on Cookie Information.

]]>
This Swedish 2025 ruling could change how you collect consent for cookies

If you’re managing digital marketing or website compliance targeting Swedish users, there’s a significant development you need to know about. In April 2025, Sweden’s Authority for Privacy Protection (in Swedish: Integritetsskyddsmyndigheten – IMY) issued formal criticisms against three major companies for their non-compliant cookie banners. This enforcement action serves as a clear warning for any marketer collecting data from Swedish visitors.

The issue at hand? “Dark patterns” in cookie consent flows – design techniques that steer users toward accepting tracking without genuine understanding or choice. These enforcement actions signal Sweden’s intensifying focus on ensuring genuine consent and transparent data collection practices.

In this article, we’ll break down everything you need to know to stay compliant and protect your Swedish market strategy:

  • The background: what triggered IMY’s April 2025 investigation
  • Key findings: dark patterns identified (and why they’re problematic)
  • Sweden’s cookie compliance rules in 2025 – what exactly the law requires now
  • Guidance for marketers and site owners: how to fix your cookie banners (hint: use an EU-based consent management platform (CMP) and drop the deceptive designs)
  • The bigger picture in Europe: how this Swedish crackdown aligns with a broader trend across Belgium, France, the UK and growing skepticism toward U.S.-based adtech.

A compliant, user-friendly cookie banner is just a click away. Try Cookie Information free for 14 days. No credit card required, cancel anytime.

What prompted IMY’s April 2025 enforcement actions?

The IMY’s April 2025 investigations weren’t spontaneous. They stemmed from a series of individual complaints filed by users regarding cookie consent practices on several popular websites. Unlike a coordinated campaign, these actions represent the IMY’s ongoing commitment to responding to specific privacy concerns raised by individuals.

Sweden’s DPA examined whether cookie consent practices aligned with both the General Data Protection Regulation (GDPR) and Sweden’s Electronic Communications Act (ECA) – or Lagen om Elektronisk Kommunikation (LEK), in Swedish – highlighting that companies of all sizes must comply with privacy regulations, regardless of their market position or visitor numbers.

Before the April 2025 enforcement, IMY’s previous set of decisions – and fines – was released between June and December 2024 and focused on complaints from companies about Meta Pixel malfunctioning and its compliance with GDPR.

Key takeaways:

  • The April 2025 enforcement followed multiple user complaints, not a coordinated sweep.
  • IMY investigated compliance with both the GDPR and Sweden’s Electronic Communications Act (LEK).
  • Businesses of all sizes are expected to meet the same consent requirements.
  • IMY’s earlier rulings (mid–late 2024) focused on Meta Pixel compliance.

The 2025 IMY cases: who was investigated and why

The April 2025 enforcement actions specifically targeted three prominent companies operating in the Swedish market:

1. Major player in Sweden’s gambling and betting sector

Sweden’s major horse racing and betting operator was criticized primarily for its imbalanced cookie banner design. 

The IMY found that their online gambling website prominently displayed an “Accept” button in contrasting colors while relegating the “Reject” option to a less visible text link. This design asymmetry was deemed to create undue influence on user choice, steering visitors toward acceptance rather than presenting balanced options.

2. One of Sweden’s largest magazine and digital media groups

A well-known Swedish media group with several popular magazine and news sites faced criticism for multiple issues in its cookie consent implementation. The IMY specifically highlighted:

  • The use of pre-selected checkbox options for non-essential cookies
  • A multi-step process required to reject cookies (compared to a single click for acceptance)
  • Ambiguous language that obscured the consequences of cookie acceptance

The regulator determined these elements collectively constituted dark patterns designed to maximize consent rates at the expense of genuine user autonomy.

3. Global entertainment brand with a strong presence in Sweden

A major entertainment and music company with a strong presence in Sweden was not cited for dark patterns, but rather for inadequate information disclosure. The IMY found that its cookie banner failed to provide sufficiently detailed information about:

  • The specific purposes of different cookie categories
  • Which third parties would receive data through cookies
  • How long cookie data would be retained

This lack of transparency was deemed to undermine informed consent, as users couldn’t fully understand the implications of their choices.

Key takeaways:

  • Three companies in betting, media, and entertainment were formally criticized.
  • Two used dark patterns to nudge users into accepting cookies.
  • One failed to provide clear, transparent cookie information.
  • Each case highlights a different way consent can fail under GDPR.

Key findings: the dark patterns IMY identified

The IMY’s investigation uncovered several problematic design practices that undermined genuine user consent:

Asymmetrical visual hierarchy

Two of the companies implemented cookie banners with clear visual asymmetry:

  • “Accept” buttons were prominently displayed, using attention-grabbing colors (typically green or blue)
    “Reject” options were significantly less visible – either using muted colors or appearing as plain text links
  • Size differences between accept and reject options created an imbalanced visual hierarchy

The IMY determined this design approach created an artificial “path of least resistance” toward cookie acceptance, steering user behavior through visual manipulation rather than facilitating genuine choice.

Multi-step rejection vs. one-click acceptance

The media publisher’s cookie banner was particularly criticized for implementing different user journeys based on the desired outcome:

  • Accepting all cookies required just a single click on a prominent button
  • Rejecting cookies necessitated navigating through multiple screens, toggling individual settings, and then confirming choices

This asymmetry in effort created what the IMY called “friction by design” – intentionally making rejection more cumbersome than acceptance. The regulator explicitly stated that equal effort should be required regardless of the user’s choice.

Misleading button labels and language

Both the online betting and media websites’ cookie banners used language that the IMY found misleading or manipulative:

  • Vague button labels like “I understand” instead of clear consent language
  • Text suggesting the site “wouldn’t work properly” without accepting non-essential cookies
  • Framing cookie rejection as potentially harmful to user experience

The regulator emphasized that cookie banner language must be clear, accurate, and non-manipulative – allowing users to make truly informed decisions.

Pre-selected options and hidden controls

The media website’s cookie consent banner implementation included pre-selected checkboxes for non-essential cookie categories when users accessed the preference settings.

Meanwhile, the entertainment website banner obscured important privacy controls behind additional layers of navigation. The IMY reiterated that these practices directly contradict GDPR requirements for explicit, affirmative consent and constitute clear violations of Swedish law.

Key takeaways:

  • Visually imbalanced banners (bright “Accept”, dull “Reject”) are non-compliant.
  • Rejecting cookies must not be harder than accepting them.
  • Misleading language (“I understand”, scare tactics) is flagged as manipulative.
  • Pre-checked boxes and hidden privacy controls violate GDPR.

Don’t let Sweden’s DPA IMY catch you off guard

Start a free trial of Cookie Information consent solution today and secure your cookie compliance.

The practices identified by the IMY are textbook examples of “dark patterns” – manipulative design techniques that subtly guide users toward choices that benefit the service provider rather than respecting user autonomy. But to grasp the significance of these findings, you need to understand the concept of dark patterns and why regulators are increasingly focused on eliminating them from digital interfaces.

What makes these practices “dark patterns”?

Dark patterns exploit cognitive biases and design principles to influence user behavior. In the context of cookie consent, they typically manifest as:

  • Visual hierarchy manipulation: Using size, color, and placement to make “Accept” options more prominent and appealing while de-emphasizing “Reject” options
  • Friction asymmetry: Making acceptance easy while creating additional steps, clicks, or effort for rejection
  • Misleading framing: Presenting cookie acceptance as the obvious or beneficial choice through suggestive language, or using wording that misleads users about the consequences of their choices
  • False dichotomies: Implying that website functionality will be impaired if cookies are rejected (when only essential cookies are actually required)

These techniques don’t just happen by accident – they’re often deliberately implemented to maximize consent rates, even at the expense of genuine user choice.

Why dark patterns matter for user privacy

When users are subtly pushed toward cookie acceptance without understanding the implications, the resulting consent lacks the informed quality required by the GDPR. This creates a situation where data collection occurs without the genuine awareness or agreement of the individual.

They create power imbalances

Dark patterns exploit information and power asymmetries between website operators and visitors. Most users lack a deep understanding of tracking technologies, making them vulnerable to manipulation through design techniques that exploit cognitive biases.

They erode trust in digital services

When users eventually realize they’ve been manipulated into consent, it damages trust in the brand and in digital services more broadly. This creates a negative cycle where users become increasingly suspicious of privacy interfaces.

They undermine regulatory intent

The spirit of privacy regulations like the GDPR is to give individuals genuine control over their personal data. Dark patterns systematically find a way around this intent while creating the appearance of compliance.

The Swedish DPA’s specific concerns

The IMY’s April 2025 enforcement actions revealed specific concerns that should guide your approach to cookie consent:

Equal prominence requirement

The IMY explicitly stated that options to accept or reject cookies must be presented with equal visual prominence. This means similar:

  • Button size
  • Color and contrast
  • Positioning
  • Typography

The regulator rejected the argument that business interests justify making acceptance more prominent than rejection.

First-layer completeness

The Swedish DPA emphasized that core cookie choices must be available on the first layer of any consent interface. While granular controls can exist on secondary layers, fundamental options to accept or reject should not require additional navigation.

Language transparency

The IMY specifically criticized euphemistic or misleading language in cookie banners. They clarified that cookie descriptions must:

  • Clearly state what data is collected
  • Identify who receives the data
  • Explain the specific purposes of processing
  • Avoid emotionally manipulative framing

Technical implementation reality

Importantly, the IMY verified whether technical implementations actually respected user choices. Having a compliant-looking banner isn’t sufficient if the underlying technology still deploys cookies despite rejection.

This focus aligns with previous guidance from other European DPAs, particularly the French CNIL and the Belgian DPA, reinforcing the continent-wide consensus against manipulative consent practices.

Make it easy for users to give (or refuse) consent while keeping your website fully aligned with Swedish and EU cookie rules.

To understand what your organization needs to do to avoid similar scrutiny, let’s break down Sweden’s specific requirements for cookie consent banners in 2025.

Sweden’s approach to cookie regulation blends two key pieces of legislation:

The General Data Protection Regulation (GDPR): establishes overarching principles for consent to personal data processing, including:

  • The requirement for lawful basis (including consent for most cookie-based processing)
  • Standards for valid consent (freely given, specific, informed, and unambiguous)
  • Principles of transparency and data minimization
  • Requirements for demonstrating accountability

The Swedish Electronic Communications Act (LEK): contains specific provisions cookies and similar tracking technologies, requiring:

  • Prior informed consent before storing or accessing information on user devices
  • Clear and comprehensive information about cookie purposes
  • Exceptions only for “strictly necessary” cookies required for service delivery

Together, these create a comprehensive framework governing how websites must obtain consent before storing or accessing information on user devices.

Based on the April 2025 enforcement actions and previous guidance, here are the specific requirements for cookie banners targeting Swedish users:

  • Non-essential cookies must not be deployed before users have provided affirmative consent
  • Consent must be freely given, specific, informed, and unambiguous
  • Implied consent (e.g., continued browsing) is not sufficient
  • Pre-ticked boxes are explicitly prohibited

2. Equal prominence and accessibility

  • “Accept” and “Reject” options must be presented with equal visual prominence
  • Both options must be available on the first layer of the cookie banner
  • Color, size, and placement must not nudge users toward acceptance
  • The effort required to reject cookies must not exceed that required to accept them

3. Clear and accessible information

  • Information about cookie purposes must be provided in plain, understandable language
  • Cookie categories must be clearly defined and explained
  • Information about data recipients and retention periods must be accessible
  • Details about specific cookies used must be available

4. Granular control

  • Users must have the option to consent to some cookie categories while rejecting others
  • Cookie preferences must be manageable at a granular level
  • Category-specific consent must be respected

5. Withdrawal mechanism

  • Users must be able to withdraw consent as easily as they gave it
  • A persistent mechanism to access and modify cookie preferences must be available
  • Withdrawal must be possible without detriment to the user

Key takeaways:

  • Consent must be explicit, informed, and given before cookie use.
  • Rejecting cookies must be just as easy as accepting.
  • Cookie purposes, recipients, and durations must be explained.
  • Users need a simple way to withdraw consent at any time.

Consequences of non-compliance

The IMY has shown its willingness to enforce these requirements through formal criticism, which can escalate to more serious consequences:

  • Administrative fines of up to €20 million or 4% of global annual turnover
  • Brand reputation impact from public enforcement actions and negative perception among privacy-conscious Swedish consumers
  • Potential loss of consumer trust

Plus, addressing emergency compliance issues can also cause significant disruption with emergency technical implementations, legal/compliance resource diversion, and interruption of marketing campaigns.

Easily implement a compliant cookie banner that meets IMY’s latest requirements – no setup headaches, just straightforward compliance from day one.

FeatureCompliantNon-compliant
Consent options visibility“Accept” and “Reject” buttons equally visible on first layer“Reject” hidden in settings or less prominent than “Accept”
Button designSame size, color, and position for all options“Accept” is highlighted; “Reject” is dull or styled as a text link
Consent choice effortOne-click accept or rejectOne-click to accept, multi-step to reject
Language claritySimple, neutral language – e.g. “Accept”, “Reject”Vague or manipulative wording – e.g. “I understand”, “Improve your experience”
Pre-selected optionsAll non-essential cookies off by defaultConsent to some categories pre-checked or enabled by default
Information providedClear explanation of purpose, data use, recipients, and retentionMissing or vague information about cookie use and third parties
Consent loggingConsent choices logged with timestamp and scopeNo reliable consent logging or documentation
Withdrawal mechanismEasy to access and update preferences at any timeNo clear way to withdraw or update consent preferences

How to make your banner compliant in Sweden (and across the EU)

If the Swedish decision has you thinking, “Is my cookie banner compliant?”, you’re asking the right question. The good news: we can distill IMY’s findings into actionable steps. Here’s a guide for tweaking your consent UI and practices to ensure they meet Sweden’s (and Europe’s) standards in 2025:

Choose an EU-based CMP built for GDPR

Start with a cookie consent management platform that’s designed for European compliance – not just a cookie pop-up tool. Cookie Information’s EU-based CMP stores consent data entirely in the EU, includes Swedish law–aligned templates, and keeps full logs of user choices and timestamps.

Make your “Accept” and “Reject” buttons look and feel the same – same size, same color, same position. Both options need to be right there on the first screen (the “first layer”), and users should find granular settings without digging through hidden layers.

Tip: Cookie Information’s CMP can be styled to match your brand without compromising on compliance.

Skip the buzzwords and get to the point. Tell users exactly what each cookie does, without scare tactics or vague phrases like “improve experience”. Link clearly to your cookie policy – and make sure that policy actually matches what your banner does.

Tip: Cookie Information’s CMP automates your cookie policy by keeping it up-to-date with new cookies or trackers found in your regular website scans.

Blocking cookies by default isn’t optional – it’s the law. Make sure your CMP and tag manager are set up to fire scripts only after consent, and audit regularly to make sure you’re not dropping unauthorized cookies in the background.

Adapt your marketing stack to stay compliant

Configure analytics and marketing tools to honor consent decisions and explore EU-based or cookieless options when needed. Consider A/B testing compliant banner designs to improve consent rates ethically, and create respectful marketing strategies that engage both consenting and privacy-conscious users through transparent, first-party data practices.

Tip: Cookie Information integrates seamlessly with Google Consent Mode v2Google Tag Manager, and Piwik PRO, among other tools – making it easy to enforce user choices across your entire marketing stack while staying fully GDPR-compliant.

Trelleborg AB’s custom cookie consent banner

Trelleborg AB, a global engineering group headquartered in Sweden, faced a similar challenge back in 2018 – how to ensure GDPR-compliant cookie consent across a large and complex digital portfolio.

With operations in 40 countries and a growing number of website domains, the stakes were high. But instead of relying on patchwork solutions or risky shortcuts, the company made an early move toward a transparent, user-friendly consent approach.

After seeing a live presentation from Cookie Information, the team at Trelleborg quickly recognized the importance of getting consent right – not just to comply with the law, but to simplify processes and build trust across all their markets, including Sweden.

Implementation of Cookie Information’s Consent Management Platform was fast and intuitive, with onboarding support that helped them scale easily.

“We could easily integrate Cookie Information’s cookie consent management platform on our domains and adapt it to fit our website structure.”

Richard Andersson

Group Digital Manager Trelleborg AB

Unlike many businesses now caught off guard by IMY’s 2025 enforcement actions, Trelleborg took a proactive approach – investing in a platform that aligns with evolving privacy expectations and removes the risk of dark patterns with pre-build banner templates. Cookie Information’s consent solution is designed to make consent clear, user-friendly, and GDPR-compliant by default.

Start your 14-day free trial of Cookie Information consent solution today – no credit card required, cancel anytime.

Sweden’s April 2025 enforcement makes one thing crystal clear: the era of manipulative cookie banners is ending. From Stockholm to Brussels, regulators are done tolerating dark patterns, buried reject buttons, and banners that trick users into handing over their data.

France’s CNIL, Belgium’s DPA, the UK’s ICO, Norway’s Datatilsynet – and now Sweden’s IMY – are all pushing toward the same goal: clear, honest, user-friendly consent.

The message? Consent must be real, not rigged.

At the same time, Europe’s data protection authorities are warning businesses to rethink their use of U.S.-based analytics and ad tools. While the EU-US Data Privacy Framework (DPF) remains operational, recent political developments following President Trump’s return to office have introduced questions about its long-term stability.

For marketers, this isn’t just about staying out of trouble – it’s about protecting your data pipeline, your brand reputation, and your ability to measure performance and optimize effectively. If you rely on tracking to drive results, then how you collect consent and which tools you trust with that data matters more than ever.

Here’s where to start:

  • Fix your cookie banner UX: Make rejecting as easy as accepting – no buried settings, no confusing language.
  • Drop dark patterns: Don’t nudge, mislead, or manipulate. Transparency builds trust – and passes DPA audits.
  • Rethink your reliance on U.S. tools: If you use platforms that export data to the U.S., consider EU-based alternatives before the next legal challenge hits.
  • Build a first-party data strategy: Focus on meaningful, consented interactions – because clean data is better data.

Frequently asked questions

What did Sweden’s DPA rule about cookie banners in April 2025?

Swedish DPA Integritetsskyddsmyndigheten (IMY) issued formal criticisms against three companies for using dark patterns in their cookie banners – designs that nudged users toward accepting cookies without offering a fair or transparent choice.

Which companies were investigated?

The three companies investigated were major players in the Swedish market for online betting and gaming, media publishing and entertainment. Each was found to have violated key consent requirements under Swedish and EU privacy law.

What are “dark patterns” in cookie banners?

Dark patterns are design tricks – like making “Accept” buttons bright and visible while hiding or complicating the “Reject” option – that influence users to consent without a real, informed choice.

Why are dark patterns a problem under GDPR?

They undermine the idea of freely given, informed consent. If users are manipulated into agreeing, the consent is not valid – and any data collected may be processed unlawfully.

What exactly does Swedish cookie law require in 2025?

Websites must show clear, balanced consent options on the first screen, provide easy access to granular choices, use plain language, and block non-essential cookies until consent is given.

What’s the difference between the three cases?

Two were flagged for dark patterns like unbalanced buttons and misleading language. The entertainment website was criticized for failing to give users enough information about who was collecting data and why.

How can I make my cookie banner compliant in Sweden?

Use a GDPR-compliant, EU-hosted Consent Management Platform (CMP) like Cookie Information CMP. Make sure your banner includes “Accept” and “Reject” buttons on the first layer, is free from dark patterns, and fully respects user choices.

What are the consequences of non-compliance with IMY?

Companies may face public enforcement actions, reputational harm, or even administrative fines under the GDPR. Regulators also expect technical enforcement – meaning consent settings must actually control cookies behind the scenes.

Where can I learn more about cookie compliance in Sweden?

Check out Swedish cookie guidelines and explore our full guide on designing compliant cookie banners in 2025.

What is an EU-based consent management platform (CMP)?

An EU-based CMP is a privacy tool that collects and manages user consent while ensuring data remains within the EU. These platforms eliminate cross-border risks and help marketers maintain compliance without sacrificing data-driven capabilities.

How do EU-based CMPs improve marketing performance?

Besides protecting compliance, top EU CMPs improve consent rates through optimized UX, A/B testing, and localization. This means more usable data for analytics, targeting, and personalization – resulting in better marketing outcomes.

What’s the ROI of switching to EU-based platforms?

While there may be short-term migration costs, the ROI comes from uninterrupted marketing operations, higher consent rates, and greater customer trust. Plus, you avoid costly fines, emergency replatforming, and brand damage.

The post Swedish DPA targets dark patterns in cookie banners: is your website compliant? appeared first on Cookie Information.

]]>