Inspiration

The Monday before the hackathon was scheduled to begin, one of our members, Adam, ran into a blue screen of death. For days he troubleshooted the possible issues, having to manually type in the error messages only to find out his computer has a faulty nvme ssd that needed to be replaced. If Adam had more time he may have been able to repair his laptop but instead he had to resort to buying a new one just to compete in this hackathon.

What it does

Bluesy takes a picture of the blue screen of death or of any error message on windows and provides the user with a step-by-step guide on how to troubleshoot this problem and potentially fix it.

How we built it

We used React.js and TailwindCSS to create a frontend for our website that we hosted on AWS Amplify. The backend was handled by Lambda accessed through the API Gateway which gave us access to Bedrock, Textract, and DynamoDB.

Challenges we ran into

Prompting the AI would yield unfavorable results. This would most likely be fixed by continuous iteration from slightly altering the prompt and observing the AI's response.

Accomplishments that we're proud of

We are proud of creating our first full-stack website and most importantly learning how to truly utilize AWS services to our advantage as engineers. Not just reinventing the wheel.

What we learned

We learned how to write Lambda functions, how to create APIs, how to prompt AI models, how to connect a database to our frontend website, and how to write in Javascript.

What's next for Bluesy

Creating LLMs trained on specific support ticket data, allowing images to be continuously uploaded throughout the chat, creating a chat summary that the user can take to IT professionals if their troubleshooting is unsuccessful, and automatically submitting support tickets to Microsoft on behalf of the user.

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