Safe Return

An end-to-end solution for Return to Work strategies ensuring employees' safety, workplace, and transport arrangements in this pandemic.

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You can access this project PPT here: https://docs.google.com/presentation/d/1QlnXdaIjZYobO-S9V7GuLrSXsvaFiv5-/

Inspiration

As you all are aware COVID pandemic is upon us. As most of the employees are vaccinated, several Organizations are planning to move a part of their workforce back to Office.

  • For all organizations, the Importance of Employee's health is paramount. They must ensure that the employees are fit enough to return to the workplace and ensure that enough safety arrangements are made to welcome them.
  • Arranging workplace based on employee data.
  • Employees should be given the flexibility to join the nearest office as well.
  • Organizations should also follow regional government protocols mandated while these processes such as mandatory vaccination, Temperature monitoring, PPE Kits Provision, etc.,
  • Handling all these activities is a big task for a huge organization.

What it does

The above problem is solved by using a Pega solution called “Safe Return” build in Pega 8.6. The solution consists of Mashups interacting with employees from the employee portal runs on the company intranet and processing the cases.

From this solution, we can able to do following

  • Get daily health updates from employees
  • Get up to date vaccination information from the employees
  • Track the Return to office requests for the available offices
  • Handle Transport requests if needed by employees
  • Track the employee health after visiting the office
  • Manage the office sanitization schedules
  • Find and predict the interested employees who are ready to return back to the office

How we built it

We built using Pega 8.6 Community Edition and For Self Service - HTML, CSS, and JS. For the entire architecture please view: https://docs.google.com/presentation/d/1QlnXdaIjZYobO-S9V7GuLrSXsvaFiv5-/

Key points of this solution

  • Ability to capture Employee Vaccination Status at any time.
  • Ability to capture Employee Health Status at any time.
  • Ability to reject requests when Health is not good before visiting the workplace.
  • Ability to track employees who are sick after visiting Workplace.
  • Ability to capture return interest to workplace interest and prepare a plan based on it.
  • Ability to prepare return plan using Vaccination Status and Health Status data

Challenges we ran into

We faced challenges while implementing the following: Authentication of mashups, Communication between mashup and Pega case processing, Separate built- On app for the self-service portal to use theme-clarity UI system.

Accomplishments that we're proud of

The Pega Mashup integration with a self-service portal and made it feel like a native application. :)

What we learned

We learned many new capabilities of Pega, especially on mashups, Integrations, and Case processing.

Future Enhancements for Safe Return

Autovalidate vaccination certificate using OCR

  • Validate the uploaded Vaccination certificate PDF using OCR without user intervention

IOT Temperature monitor on workplace visit

  • Capture the Temperature of the employees when they visit the premise and track those in the case.

Scheduled Sanitization

  • We can have a case type to manage the building and floor sanitization and trigger it based on some schedule and notify the concerned team

Inventory management for PPE

  • We can create a case to manage PPE kits like masks, sanitizers available at the office inventory Incident Tracking

Incident Tracking

  • Create a new case when any of the employees who visited the office are affected with corona symptoms in the last 15 days so it can be tracked.

Capture Social distance violations using CCTV

  • We can have some OpenCV image processing technology to initiate a case that breaches social distance violations inside the office

Employee readiness survey

  • We can have a new case type and send it out to all employees to capture interest for employees to return back.

Scanning for Office Passes

  • We can generate a unique QR code for each Return to the office to verify it at the office gates.
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