SkillTree

Problem

COVID-19 has disrupted global economy at an unprecedented scale and Singapore, while nimble and diverse in its economy, still receives the impact of pandemic-increased unemployment. With businesses striving to become lean and efficient in operations to cut down costs, businesses that are not flexible enough in terms of human asset management leads to high retrenchment rates and skills shortages. This is where engagement is required to ensure flexibility and adaptability of manpower for business continuity and economic resilience.

Solution

SkillTree is a system powered by artificial intelligence (AI) to identify and recommend what relevant skills a (potential) employee is lacking and should upgrade. Natural Language Processing (NLP) will be heavily used to identify what are the most trending and relevant skills required for a specific job position before comparison with employee's profile. Word embedding will be used to associate the relevant skills to the job position based on customized input and data scraping from sources like Linkedin, the company's recruitment data and news. Employee profiles can also be used to evaluate what are the best-suited positions for better matching and further training.

Feasibility

SkillTree is a system which can be deployed by the government or by internal human resource teams to enhance business continuity and economic resilience through well-prepared and flexible manpower management.

A) Government Deployment

The system can be deployed by the relevant Ministries to better understand the job market to formulate education and manpower policies. For retrenched workers, SkillTree deployed together with WSQ courses and SkillFuture can help reduce between mismatch of skills and ensure the effectiveness of skill-upgrading.

B) Internal Deployment

Hiring managers can better understand and be updated on what skills (potential) employees are lacking instead of what they already have, encouraging for further engagements for promotion or restructuring. The employee can also make use of SkillFuture to develop themselves in a more guided and informed way.