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Hello! We're currently experimenting with bluetooth connectivity with some of our devices but no matter what I try. The popup to confirm the bluetooth pairing never shows up. We're testing on a Zebra KC50 device in kiosk lockdown mode. What we're trying to achive is using Soti's own Settings Manager and from there pair different perephirals like a Zebra scanner and different brands of bluetooth keyboards. It can "pair" but it never completes the pairing process as the bluetooth pairing popup doesn't show. The settings manager has access to turn on/off bluetooth, scan and pair. Then we're also using Zebra OEMConfig powered by MX which we have enabled pairing popup from but the popup never actually shows on the device while in kiosk mode. Any advice on how to solve this or if it is possible?
Hello, I would like to know the best was to remove the lifeguard update zip files from the SDCARD folder once the update is complete. Thank you in advance.
Hi, we are using some Raspberries as monitoring devices with Debian on them. We want to use Akamai Web App Firewall for our SOTI server and I need to test the services from the client side. I have succesfully enrolled the device with the client pointed to the WAF as a hostname of our SOTI server, so the communication should be OK, but the device shows itself as inactive in SOTI web console. I need to have some output on why it doesnt work, so I am looking for a way to test the services from console with command like curl or something. Do we have any? Thanks
how to enroll device with qrcode and auto fill enrollmentID this my provision { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc=\n", "android.app.extra.PROVISIONING_SKIP_ENCRYPTION": "false", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true, "android.app.extra.PROVISIONING_LOCALE": "", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "enrollmentId": "", "PROVISIONING_MODE":"FULLY_MANAGED_DEVICE" } }
We need to push an esim to a remote iphone but only have the LPA string from the QR code. This conntains the eSIM server URL but also some activation details. Is it possible to push this to the device using the Update eSIM Cellular plan option?Would I paste the whole string or just the server URL?
I have issue about Enrollment server and Deployment application server I have device enroll everyday and i have issue when some database cpu peak then impacted to another server How to setup or design for prevent server impacted or how to setup user can install application by himself if profile installed failed too, I use local app , not upload into playstore
Hi community I would like to add a button on the lockdown to execute a script. In the past I have used the lockdown command script://sdcard/script.cmd. It was working good. Today, script:// command is not anymore listed in the option of the lockdown. What is the current option ? custom:// ? The script must wipe the chrome cache. So I've used wipeapplication com.android.chrome. When I manually execute the script it works BUT the entire lock down seems restaring, is it normal ?
Hello, I am currently performing tests on the Zebra TC56, TC15, and TC57 models. On the TC15 and TC57 devices, the SIM card numbers are displayed correctly on the console. However, the SIM card number is not visible on the TC56 model. The Android versions of the devices are as follows: TC56: Android 8 (cannot be upgraded to a higher version) TC57: Android 13 TC15: Android 15 Could you please advise on the reason why the SIM card number is not displayed on the TC56 device? I would appreciate your support on this matter.
Hello, I need your support on a matter. Is it possible to see the name of the Zebra printer that the TC15 device is connected to via Bluetooth in the SOTI MobiControl console? I saw that this information is supported in the documentation; however, I could not see any information about the connected device in the console. Is there a different setting or method that I should check for this? Thank you in advance for your support.
Create a new configuration file - Manage Google Play allocation to multiple devices without enterprise registration, the configuration file is waiting to be installed. I don't know if it's because the device without enterprise registration does not support managing Google Play or if it's a system issue?
Dear All, Please try to help for me. I need to update Honeywell EDA10A devices and I know only one automatic update way, download firmware from Honeywell website and automatically upload these to device and runninf script. File size is 2GB and some of times system couldn't finish the file copy. Would be nice if I can create report which file available on the device. Do you know any way how can I do this? If you have an other option to update please write to me. Many thanks your help. Br Gábor
Hello, Is there a solution that allows the agent to go online without entering a PIN? Device = Zebra OS = A14 Thanks
Hello dear SOTI users, Is it possible to add a script to the Kiosk screen as a button? We would like the user to be able to manually trigger the script whenever needed. I would appreciate any insights or recommendations from those who have experience with this setup.Thank you in advance.
Hello Everyone,When connecting remotely to Windows and Android devices, can I enable a user accept prompt before the connection is established? I would like the user to approve the connection instead of allowing direct access.
I am trying to read the driver phone number so I can export them into an excel or txt file and not sure of the call to do this. For example: For MAC I use: mobicontrol.device.macAddress FOr IP I use: mobicontrol.network.activeNetwork.ipAddresses For Driver Phone Number: ??
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