Humble Docs https://docs.humblethemes.com Mon, 22 Feb 2021 12:00:59 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.18 Help Links https://docs.humblethemes.com/help-links/ https://docs.humblethemes.com/help-links/#respond Sun, 01 Nov 2020 14:50:13 +0000 http://docs.humblethemes.com/?p=154 When a knowledge base is created, there is an expectation that the users will be able to solve their issues by themselves using the knowledge shared on the knowledge base. However, even after reading the documentation, users may not be comfortable in solving the issue, and it would be better if they were able to […]

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When a knowledge base is created, there is an expectation that the users will be able to solve their issues by themselves using the knowledge shared on the knowledge base.

However, even after reading the documentation, users may not be comfortable in solving the issue, and it would be better if they were able to message the site owner.

That’s why we created the Help Links feature. Using the Help Link you can redirect your users to a contact form (using Contact Form 7), enabling them to message you in order to get help.

What you need

For a simple link on the footer, you need to create:

Implementing a Help Link

As you may now, the default WordPress posts are used as the main documents for your knowledge base. SO, navigate to Posts > Add New and fill the post with all the information you want to have for that specific document. Do not forget to categorize it.

Then, scroll down the page and you’ll see a section called Help Link, that’s where you can add the Help Link to your document. The default option is NO.

Help Link option for LearnMore Pro

When you select YES, new fields will show up. The first option is called Help Link Contact Page, which is the page with the contact form you created on it.

Page selection and help link text

Now, you need to indicate the contact page that can have a form or a telephone number that allows your users to call you, for example.

There is also a possibility to choose which text you want to use on your help link text. By default, it is “Still in doubts? Send us a message!”.

And that’s it! If you want to go further and add a dynamic field for the subject line in your form, so when the user clicks on the help link, the donation form is pre-filled with the correct subject, you can see how to do it here.

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Dynamic Subjects for Contact Form 7 https://docs.humblethemes.com/dynamic-subjects-for-contact-form-7/ https://docs.humblethemes.com/dynamic-subjects-for-contact-form-7/#respond Sun, 01 Nov 2020 14:49:28 +0000 http://docs.humblethemes.com/?p=160 What you need for this tutorial: A contact form using Contact Form 7 A plugin called Contact Form 7 – Dynamic Text Extension Help Links enabled for your posts Bear in mind that the Contact Form 7 – Dynamic Text Extension already comes bundled within LearnMore Pro. To use the dynamic subject for Contact Form […]

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What you need for this tutorial:

Bear in mind that the Contact Form 7 – Dynamic Text Extension already comes bundled within LearnMore Pro.

To use the dynamic subject for Contact Form 7, you’ll need to create a field called dynamic text on your contact form, like the following:

Dynamic field for Contact Form 7

You’ll need to have the Subject field as a dynamictext field and then add the URL parameter that you’ll use, in this case it’s subject. It should look like this: “CF7_GET key=’subject'”.

From now on, when a reader has doubts and clicks on the Help Links, the contact form will pre-fill the subject line automatically, so your users do not need to worry about that.

If you want to see all the steps in a video, you can see it here:

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Categories Features https://docs.humblethemes.com/categories-features/ https://docs.humblethemes.com/categories-features/#respond Mon, 12 Oct 2020 19:09:26 +0000 http://docs.humblethemes.com/?p=138 When using Post categories, you have a few features that help you to differentiate one from the other and customize all of them. Private Categories A knowledge base is an essential tool for the general public and also for your users. It means that sometimes you need to have private categories that are allowed only […]

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When using Post categories, you have a few features that help you to differentiate one from the other and customize all of them.

Private Categories

A knowledge base is an essential tool for the general public and also for your users. It means that sometimes you need to have private categories that are allowed only for registered users.

In case you need to create a private category for your posts, navigate to Posts > Categories, and there will be a field asking you if the category you are creating is public or not.

By default, all the categories are public (default to Yes).

When a category is private, its archive page, that contains all the posts for that category, and the single post page will be hidden from logged out users, even if the single posts are categorized in other categories.

Categories’ Icons

If you want to further customize your categories, you can add icons to them. It will allow you to have different icons that will differentiate your categories.

It will be useful when you select a different layout for your home page, for example, because when you have a category icon, it will be displayed for your users.

You also have the ability to select a bundled icon or an image to be the icon for that category.

We are always open to suggestions of improvements we can make on our tools, so feel free to suggest new features here!

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Creating a Knowledge Base page https://docs.humblethemes.com/creating-a-knowledge-base-page/ https://docs.humblethemes.com/creating-a-knowledge-base-page/#respond Sat, 10 Oct 2020 19:00:21 +0000 http://docs.humblethemes.com/?p=135 Navigate to Pages > Add new On the right-hand side click on the ‘Page Attributes‘ tab and select “Knowledgebase” template Save/Publish the page Now, you need to select on WordPress which page will be the the default one for your homepage. In the main WordPress dashboard, go to Settings > Reading Set ‘Your homepage displays‘ […]

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  • Navigate to Pages > Add new
  • On the right-hand side click on the ‘Page Attributes‘ tab and select “Knowledgebase” template
    • Save/Publish the page

    Now, you need to select on WordPress which page will be the the default one for your homepage.

    • In the main WordPress dashboard, go to Settings > Reading
    • Set ‘Your homepage displays‘ to a ‘static page’
    • Select the newly created page and update the options.

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    Print Option https://docs.humblethemes.com/print-option/ https://docs.humblethemes.com/print-option/#respond Thu, 08 Oct 2020 20:46:38 +0000 http://docs.humblethemes.com/?p=130 When using LearnMore Pro, a button that we call “the print it” button will be added to the end of your posts, so in case the user wants to print it, just a click and it will be done!

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    When using LearnMore Pro, a button that we call “the print it” button will be added to the end of your posts, so in case the user wants to print it, just a click and it will be done!

    This is the default print it button

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    Support https://docs.humblethemes.com/support/ https://docs.humblethemes.com/support/#respond Sun, 04 Oct 2020 15:27:37 +0000 http://docs.humblethemes.com/?p=128 Salzburg PRO comes with primary support. Just use the “Contact” tab from theme options panel [Appearance > Welcome to Salzburg > Contact us]

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    Salzburg PRO comes with primary support. Just use the “Contact” tab from theme options panel [Appearance > Welcome to Salzburg > Contact us]

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    Theme updates https://docs.humblethemes.com/theme-updates/ https://docs.humblethemes.com/theme-updates/#respond Sun, 04 Oct 2020 15:27:12 +0000 http://docs.humblethemes.com/?p=126 Thanks to Software Licensing mechanism that we use all our customers holding a valid (and non-expired) license, activated on the WordPress site in context, will get access to automatic premium software updates. [Simply speaking – you will get notifications the same way you did with WordPress.org themes, isn’t it great?! ]

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    Thanks to Software Licensing mechanism that we use all our customers holding a valid (and non-expired) license, activated on the WordPress site in context, will get access to automatic premium software updates. [Simply speaking – you will get notifications the same way you did with WordPress.org themes, isn’t it great?! ]

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    Child theme https://docs.humblethemes.com/child-theme/ https://docs.humblethemes.com/child-theme/#respond Sun, 04 Oct 2020 15:26:53 +0000 http://docs.humblethemes.com/?p=124 A child theme is the best way to apply your changes to the site’s appearance or functionality without losing any data with the theme version update. Once you have Salzburg PRO theme installed, do the same steps with Salzburg PRO child theme and apply your changes.  Download Salzburg Pro child theme

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    A child theme is the best way to apply your changes to the site’s appearance or functionality without losing any data with the theme version update.

    Once you have Salzburg PRO theme installed, do the same steps with Salzburg PRO child theme and apply your changes. 

    Download Salzburg Pro child theme

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    Translation ready https://docs.humblethemes.com/translation-ready/ https://docs.humblethemes.com/translation-ready/#respond Sun, 04 Oct 2020 15:26:30 +0000 http://docs.humblethemes.com/?p=122 Salzburg PRO is translation ready, just place your theme language files in /languages folder. Alternatively, you can use Loco Translate plugin that provides in-browser editing for WordPress translation files.  Please visit the following links to learn more about translating WordPress themes: https://make.wordpress.org/polyglots/teams/ https://developer.wordpress.org/themes/functionality/localization/ https://developer.wordpress.org/reference/functions/load_theme_textdomain/

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    Salzburg PRO is translation ready, just place your theme language files in /languages folder. Alternatively, you can use Loco Translate plugin that provides in-browser editing for WordPress translation files. 

    Please visit the following links to learn more about translating WordPress themes:

    https://make.wordpress.org/polyglots/teams/

    https://developer.wordpress.org/themes/functionality/localization/

    https://developer.wordpress.org/reference/functions/load_theme_textdomain/

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    Widgets https://docs.humblethemes.com/widgets/ https://docs.humblethemes.com/widgets/#respond Sun, 04 Oct 2020 15:25:45 +0000 http://docs.humblethemes.com/?p=120 Salzburg includes a footer widget area, where you can add widgets below the site’s content. The blog index, archive, search, and single blog posts also include a sidebar widget area. The content will appear in one column (left-hand side), and the widgets in the other (right-hand side). It’s also a possibility to make sticky elements […]

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    Salzburg includes a footer widget area, where you can add widgets below the site’s content.

    The blog index, archive, search, and single blog posts also include a sidebar widget area. The content will appear in one column (left-hand side), and the widgets in the other (right-hand side). It’s also a possibility to make sticky elements by utilizing a plugin like WP Sticky and drastically improve your visitors’ navigation. Apart from widgets, you can also set up a sticky header, sticky menu, navigation – basically any element that you’d prefer.

    Simply go to Appearance > Widgets to add widgets of your choice.

    Image showing Salzburg's admin panel for adding widgets

    Link: Read more about WordPress widgets

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