Knowledge Base - Enterprise Knowledge

Leveraging a Semantic Layer for Research Curation and Conversational Experiences

EK Team . March 18, 2026 . Case Study

The Challenge A global philanthropic organization focused on health programs struggled to fully leverage knowledge from semi-structured and unstructured documents. Specifically, within a health-related funding program, researchers lacked access to key qualitative data from end-user surveys and transcripts. Consequently, they … Continue reading

What’s Next for Search? Moving Beyond Q&A to Context, Discovery, and Action

Fernando Aguilar Islas . March 17, 2026 . Blog

Beyond the Search Box Enterprise search is in the middle of a reset. For years, most enterprise search programs were built to return documents and links across repositories, and success was measured by whether employees could locate the right file. … Continue reading

Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm

EK Team . March 11, 2026 . Case Study

The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading

GraphRAG in the Enterprise

Kaleb Schultz . March 5, 2026 . Blog

Retrieval-Augmented Generation (RAG) is a commonly utilized pattern for grounding large language models in enterprise data. Instead of solely relying on a model’s training, RAG collects relevant information from internal sources, documents, knowledge bases, and other systems; it then uses … Continue reading

Knowledge Cast – TJ Hsu of Amgen

Zach Wahl . March 3, 2026 . Podcast

Enterprise Knowledge CEO Zach Wahl speaks with TJ Hsu, Director of R&D Knowledge Management at Amgen. With over a decade of experience in artificial intelligence and knowledge services, TJ currently leads a team dedicated to enhancing Amgen’s research, development, and … Continue reading

Graph-Based Security & Entitlements: Transforming Access Control for the Modern Enterprise

Fernando Aguilar Islas . February 24, 2026 . Blog

Introduction Modern organizations face significant challenges in managing entitlements across their increasingly complex technology landscapes. The proliferation of cloud-native architectures and Software-as-a-Service (SaaS) platforms has dramatically expanded the digital footprint of most organizations. Critical assets, including sensitive data, analytics, collaboration … Continue reading

Making Search Less Taxing: Leveraging Semantics and Keywords in Hybrid Search

Chris Marino . February 9, 2026 . Presentation

Explore how Tax Analysts, the nonpartisan nonprofit behind Tax Notes, upgraded its search functionality to help subscribers both easily find information and discover unexpected, relevant content. At KMWorld 2025, Chris Marino of Enterprise Knowledge partnered with Jaime Martin, Senior Product Manager … Continue reading

Understanding the New Knowledge, Data, and AI Ecosystem: Trends in Enterprise AI Architecture

Lulit Tesfaye . Urmi Majumder . February 5, 2026 . Blog

The way we consume, create, and engineer information has changed dramatically, with the last several years demonstrating a marked transformation due to Artificial Intelligence (AI). According to a recent report, Generative AI adoption has reached a tipping point, with nearly … Continue reading

Optimizing Historical Knowledge Retrieval: Extracting Knowledge by Making Connections

EK Team . February 4, 2026 . Case Study

The Challenge From POC to Production A Federally Funded Research and Development Center (FFRDC) faced significant challenges with low-quality or incomplete metadata for managing and cataloging scientific reports, hindering researchers’ ability to parse repositories and efficiently discover relevant content. As … Continue reading

What Are Explainable AI Knowledge Portals and Why Do You Need Them?

Joe Hilger . February 3, 2026 . Blog

Knowledge Portals first came into prominence in the early 2000s. These initial portals were a collection of static links to information on everything from HR systems to company policies and communications. It was a single location to access the systems … Continue reading