Essential Transactional Emails for Updates and Bugs

I want to be able to send "essential transaction" emails to all customers when a version update is released or when there are bug notifications with workarounds. This is important because currently MailerLite only reaches those who have opted in, but these updates are critical for all users regardless of their marketing preferences.

Scott Silfvast About 22 hours ago

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Feature Request

Configurable minimum payout treshold

Some merchants have more fees and work associated with payouts than others, and so it might make sense to be able to configure the minimum payout amount per account.

Arjaan Auinger 3 days ago

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Feature Request

Quarterly Payout Frequency Option

I want to be able to change my payout frequency to quarterly. This is important because for low sales volumes, monthly payouts don't make sense (especially with the €5 payout fee), and I'd rather accumulate more before receiving a payout.

Arjaan Auinger 3 days ago

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Feature Request

Analytics on Free Trials

Would be great to track & show in the dashboard how many free trials lead to purchases for a given product.

Jordan 5 days ago

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Feature Request

Subscription Analytics Improvements

Would love to be able to see more detailed subscription analytics on the dashboard, including: Differentiate between new subscribers vs. recurring payments Differentiate annual vs. monthly subscribers (ability to see how many active for each) Show average LTV of subscribers (total subsc revenue / total subscribers)

Jordan 5 days ago

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Feature Request

Two-factor authentication

It would be great to have two-factor authentication, e.g., using an authenticator app, to make the Moonbase configuration backend more secure.

Oliver Gretz 5 days ago

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Feature Request

Weekly payouts

Bi-weekly payouts is nice, but we want even steadier payouts to fuel our marketing efforts, and weekly ones seem like a sweetspot.

Moe Chaieb 9 days ago

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Feature Request

Add core API endpoints to create and manage products

To streamline automated management of products, having API endpoints to create and manage products programmatically would be great to have. This opens up for more use-cases of Moonbase, and allows merchants to store more metadata or build more white-label experiences around the core platform.

Daniel 9 days ago

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Feature Request

Offers

When setting up a BOGO-style offer, it looks like customers can only choose one free plugin. It would be great to have the option to run promotions like buy 3, get 2 free or other similar combinations.

Shawn 12 days ago

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Feature Request

Support SSO for customers using external providers

For merchants already running their own authentication solutions, or relying on 3rd party platforms like auth0, clerk, etc, it would be good to support SSO using these for customers. This would streamline the customer journey, and not require new credentials.

Tobias Lønnerød Madsen 12 days ago

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Feature Request

CSV export of customer data

Would be handy to be able to simply export a CSV with data on all customers, without having to scrape the API, similarly to how we can export sales data.

James Matthew 26 days ago

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Feature Request

Merge customer accounts

We some times see the case that a customer may sign up or purchase with the wrong email initially, and then create another account with the correct email. The cleanest way to handle this would be to merge the two accounts into one, where all related entities are moved over to the target account: Licenses Trials Orders Emails Subscriptions Voucher code redemptions Billing details & newsletter preferences (prefer target account config if any)

Tobias Lønnerød Madsen 26 days ago

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Feature Request

Support pricing tiers / volume discounts for subscriptions

Being able to offer volume discounts on larger quantities of subscriptions is important to us, so we’d like to also see Moonbase support pricing tiers for subscription purchases.

José Bielza 27 days ago

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Feature Request

Limit redemptions per customer for coupons

Right now, we can limit the number of redemptions per coupon and code, but we want to limit it by customer. It won’t prevent users creating multiple profiles to redeem a code multiple times, but we still want the effect of exclusivity around a single code that is easier to share than having to generate personal codes.

Benedikt About 1 month ago

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Feature Request

Optionally sync non-subscribers to marketing platforms

Some times we want to send important notifications to all our customers, regardless of whether they opted in to receive marketing communications. It would be nice if Moonbase would also sync those customers to the newsletter platforms, in a way that distinguishes them from “normal” subscribers.

Robert About 1 month ago

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Feature Request

Dashboard history tracking option for last 28 days

YouTube does this to reveal weekly usage patterns. Music creators with day jobs have more time to play on weekends, so it’s helpful to compare Saturday to Saturday (30 day comparison doesn’t do this). This will make the excellent new compare feature more insightful 👀

Scott Silfvast About 1 month ago

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Feature Request

Support for Abandoned Purchase / Abandoned Cart Email Automation

I’d love to see built-in support for abandoned purchase or abandoned cart notifications — where merchants could automatically trigger an email or webhook when: a customer begins checkout or adds items to a cart, but does not complete the purchase within a specified time window. This would help merchants improve conversions by following up with customers who started the checkout process but didn’t finish it. Possible options could include: sending an email directly from Moonbase, including cart contents and a link to complete checkout a webhook event like CartAbandoned that could be sent to external marketing platforms (e.g., Klaviyo, Braze) configuration for the time delay and reminder frequency Thanks! This would fill an important automation gap for custom storefronts that don’t have built-in abandoned cart tracking yet.

Oisin Carlin About 1 month ago

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Feature Request

Read-only Dashboards

We need to give some of our marketing contractors access to our dashboards without giving them full access to the admin. Much needed!

Moe Chaieb About 1 month ago

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Feature Request

User groups

We would like to be able to assign our customers to different groups (i.e. Internal, Testing, Public). We would then grant access to individual product releases based on group membership. Customers would be assigned to groups manually (by an admin) or eventually through self-service routes like the user portal or invite links.

Daniel About 1 month ago

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Feature Request

Move purchase to another customer

Every now and then customers will enter the wrong email while making a purchase. Often, merchants can simply update the email of the customer account, and re-send the receipt. However, some times, the customer will create another account with the correct email, causing a conflict error when trying to change the email address. We should allow moving purchases to other customers, to have another path to resolving these issues quickly.

Tobias Lønnerød Madsen About 1 month ago

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Feature Request