I hope you are doing well.

I am one of your users and I really enjoy creating music with Tunee AI. Before the recent updates, I was able to create songs using Persian (Farsi/Dari) lyrics and it worked very well. However, after the latest update it seems that Persian language is no longer supported.

Many users from Afghanistan, Iran, and Tajikistan use Persian/Dari, and Tunee AI was a great tool for creating music in our language. I kindly request that you please consider adding Persian (Farsi/Dari) language support again in a future update.

It would mean a lot to many creators who love making music with Tunee AI.

Thank you very much for your hard work and for building such a great platform.

Best regards

I dont want to mention here the problem that i ordered a song creation in a project and i got chinese language lyric and vocal………. i dindt ordered that, so fix existing problems instead creating mire and more models, make a stable and useable system

My patience is limited

Regards from an angry user

this is chinese language project , so need my credits back

Soem days ago it works fin as i wrote but now again on ALL (!!!) of my projects it stopped and no result and no credits were taken. Why is that problem again after it works fine for some days for me and each attemp brings a video.

Now each (!!!) attempt fail.

Tested on different times a day and on different Systems, Handy and PC without any positive result.

Today new rwo meodels are annonced by Tunee but for what i need new models when i cant create on any model a Videoclip to visualize my ideas?

Hint: sinde u rais eth input limit for sora2 from 200 letter uop to 4000 or now to 2000 problem shows up. Set it back to 200 letters limit and check if it will be more stable

Regards

Now… it doesn’t matter what Ai model i choose, or what music style or what song i upload, it never makes a song copying the reference of the uploaded song, it never make a decent remix, it makes a totally nonsensical remix that sounds crappy.

Why did devs ruined this ai service?? Why?

All this links belowhttps://www.tunee.ai/project/6PhXrXnJdwiNBD4Jz are
problematic to creat sora2 video, start creating and break after a while
or break aimideintly

Thank you for your suggestion and for sharing your experience with Tunee.

At the moment, the cover song feature is temporarily unavailable due to ongoing model adjustments and switching on our side. Because of these changes, we’re not able to support the cover function reliably right now.

We understand that cover creation is an important feature for many users, and your feedback has been noted. Our team is continuously improving the models and exploring ways to bring this capability back with better quality and stability in the future.

Thanks again for your support and for helping us improve Tunee.

We’re very sorry for the inconvenience this has caused.

Could you please send us the project link where the generation failed so we can take a closer look? Once we identify the issue, we will immediately report it to our technical team for investigation.

Thank you for your patience, and we appreciate your help in troubleshooting this.

Soem days ago it works fin as i wrote but now again on ALL (!!!) of my projects it stopped and no result and no credits were taken. Why is that problem again after it works fine for some days for me and each attemp brings a video.

Now each (!!!) attempt fail.

Tested on different times a day and on different Systems, Handy and PC without any positive result.

Today new rwo meodels are annonced by Tunee but for what i need new models when i cant create on any model a Videoclip to visualize my ideas?

Regards

Currently, after each successful payment, an invoice is automatically sent to the user’s email, so you should be able to find the invoices there as well.

We will also continue to improve this feature in the future to make invoice access more convenient.

Thank you for your question — we’re happy to clarify how the credits work.

According to our current subscription policy, the Basic plan provides 1800 credits per month, and these credits are issued at the beginning of each billing cycle. Monthly credits are intended to be used within the same billing period, and when a new cycle begins, unused credits from the previous cycle will expire and will not carry over.

Thank you for your question — we’re happy to clarify how the credits work.

According to our current subscription policy, the Basic plan provides 1800 credits per month, and these credits are issued at the beginning of each billing cycle. Monthly credits are intended to be used within the same billing period, and when a new cycle begins, unused credits from the previous cycle will expire and will not carry over.

It is also important to clarify that the yearly subscription only provides a discounted total price, but the credit distribution and expiration rules are still calculated on a monthly basis. As clearly stated on the pricing page, the monthly credits expire at the end of each monthly cycle, even for annual subscribers.

In addition, the 150 daily refresh credits are separate from the monthly credits. These credits refresh every 24 hours and will expire if they are not used within the same day.

If you’d like, you can also share your project link or a screenshot of your credit usage, and we’d be happy to review your account to make sure everything looks correct.

Thank you again for reaching out, and we appreciate your support of the Tunee community!

Thanks for sharing your feedback, and we’re sorry to hear about the experience you encountered.

Could you please send us the project link for the generation you mentioned? This will help us review the case more carefully. If we identify any issues during our investigation, we will provide corresponding credit compensation.

Thank you for bringing this to our attention, and we look forward to your reply.

how about a date stamp with each song

as all users say tunee has gone backwards badly since Jan 1st

any generation that involves melody or lyrics are total failures

bring back the Suno back end

thanks all

We would like to review it on our end to better understand the situation. If we identify any issues, we will promptly report them to our technical team for further investigation.

The ability to generate 30-second jingles and short-form compositions for platforms like TikTok is definitely an interesting direction, and your idea about scalable duration (e.g., 15–60 seconds with 5-second steps) is very valuable. We also appreciate your perspective on potentially introducing a lightweight or specialized model for short songs.

We’re continuously working on improving our music generation capabilities and expanding creative flexibility, including duration control and model optimization. Feedback like yours plays an important role in shaping our roadmap.

Thanks again for contributing to the community — we’ll keep pushing forward and doing our best to bring better features to everyone

You can follow the steps below to access our Discord server:

Step 1:
Click your profile avatar in the top-right corner of the page.

Step 2:
From the dropdown menu, click “Discord.”

Maybe the possibility to scale musiclenght from 15 to 60 seconds per 5 Seconds scaling.

could be a seperate Model with rudimantary skill for the beginning and devoloped for a fullmodel after months or an old model as a midfiied version for Short songs

Regards

If you encounter any issues during the payment process, please feel free to let us know — we’re happy to assist you.

I encountered a payment error when trying to subscribe to the “Plus Yearly” plan (US$384.00) on Tunee AI.

When I selected Alipay as the payment method and clicked the “Subscribe” button, the system displayed the error message: “An error occurred while processing your payment. Please try again later or use another payment method.” The payment was not deducted from my account, and the subscription failed. I tried multiple times, but the issue persisted.

My account email is: [email protected]
Could you please help me check the transaction status and resolve this issue? Thank you.