The Decision Layer For Supply Chain Spend

Recover margin by unifying context across commercial logic and operational truth. Freehand is the autonomous spend governance your enterprise needs to validate, resolve, and settle complex spend with absolute auditability.

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Trusted by global leaders in Logistics, Manufacturing, and Retail

How Freehand works

AI teams perform the heavy lifting across your spend cycle

Standard financial tools treat paperwork as static files. They check the math, but they cannot see if the work was actually done correctly.
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Freehand maps the connection between your commercial agreements and what happened in the real world to capture lost margins.

How Freehand works

Understanding the Claim

Freehand AI teams monitor your vendor portals, system feeds, and emails around the clock. They read incoming data to understand exactly what a vendor is claiming, turning fragmented data into a single source of truth.

Omnichannel Monitoring

Our platform integrates with vendor communications and data feeds to capture financial documents.

Document Interpretation

Agents interpret the incoming data to understand the nature of the financial claim.

Data Consolidation

Fragmented communications and siloed inputs are standardized for processing.

Digital invoice document with itemized charges linked to data extraction showing invoice number ANB-100479 and JSON code snippet detailing charges.

Applying commercial rules

AI Agents build a knowledge graph that links your contracts to purchase orders and shipment logs. The Agents applies accounting intelligence to match prices against rate cards, adjusting for complex variables like fuel surcharges and currency shifts.

Contract & PO Matching

Agents retrieve and link contracts, rate cards, & purchase orders associated with every line item.

Operational Reconciliation

Claims are measured against ground truth by mapping invoices to shipment milestones and delivery logs.

Variable Adjustment

Agents dynamically adjust costs based on historical decisions & real-world execution variables.

Table showing rate validation and charge variance analysis with validation steps and pass/fail status for ocean freight, terminal handling charge origin, precarriage, AES fee, and container stuffing fee.

Deciding what belongs

Agents determine what belongs and what doesn't. By cross-referencing spend against the fulfillment/delivery of contracted service/work, Agents then apply judgment to identify incorrect rates, duplicate charges, and performance failures.

Discrepancy Detection

AI teams autonomously identify errors such as duplicate billing, unearned accessorial, and more.

Pattern Recognition

AI flags pattern-based anomalies & historical billing inconsistencies to prevent recurring vendor overcharges.

Commercial Rule Enforcement

Every line item is tested against commercial thresholds to identify charges that violate corporate policy.

Screen showing a summary of a long-term draft procurement event for ocean lanes with details on event ID, mode, type, lanes, vendors, dates, bid timings, and inclusions such as vendor criteria and charges.

Resolving the exception

When an agent finds a mistake, it takes action to close the loop. It gathers the proof and contacts the vendor directly to negotiate credits and resolve the dispute without you needing to step in.

Evidence Assembly

AI teams compile evidence packets containing the specific contract clauses & logs that invalidate the claim.

Vendor Engagement

AI manages vendor communication by drafting emails and interacting with portals to challenge the invoice.

Exception Resolution

AI actively negotiates & closes the dispute loop entirely on its own, eliminating the need for human follow-up.

Summary card titled 'Q2 Procurement Event – Expiring & Underperforming Lanes' showing invitees as Incumbents, DHL, XPO, notes on rate refresh and service pilot for Midwest, draft status, 9 lanes covered, and a 'Review & Publish' button.

Applying financial logic

Agents apply your GL rules, cost centers, accrual logic, and thresholds. The system handles financial allocations with the consistency and rigor of your best finance operator.

Accounting Allocation

Agents apply your specific general ledger rules and cost center mappings to ensure accurate financial coding.

Accrual Logic

Agents automatically process accruals based on established corporate thresholds and business logic

Threshold Management

Agents enforce financial thresholds with strict consistency across all processed claims.

Invoice and shipment details showing shipment route from Ho Chi Minh City to Shanghai, with charges and allocation amounts listed.

Making it official

Validated outcomes are posted directly to your System of Record [SAP, Oracle, NetSuite]. Every entry carries a full history of the decision, ensuring your records are 100% audit-ready and compliant.

ERP Integration

Validated outcomes are pushed directly into enterprise systems of record like SAP, and Oracle.

Audit Traceability

Every final entry carries a comprehensive decision trace, documenting exactly how a charge was reconciled.

Compliance Readiness

Your records remain seamlessly updated and audit-ready, bridging the gap between operations and finance.

The results enterprises see with Freehand

2-5% spend recovery

We find overcharges, fraud, duplicate logic, and contract violations that manual teams simply cannot see.

Zero manual dispute work

Agents manage the friction. They handle vendor communication, negotiate credits, and close exceptions autonomously.

100% invoice coverage

Process every single line item; eliminate backlogs and stop relying on sampling or seasonal hiring to manage flow.

Real-time financial clarity

Every invoice carries a complete audit trail. Supply chain and finance leaders execute with total visibility into accruals and true cost.

What the industry is saying

Red and black ribbon graphic with text TIME BEST INVENTIONS 2025.

We had no visibility into disputes or real-time accruals with our outsourced provider. Moving to Freehand felt like we finally had ownership of our freight spend.

Operations Director

F100 Consumer Tech Company

Tried, tested & trusted for real-world scenarios

We built our decision graph for the world’s most volatile asset class. Now we apply that rigor to your broader supply chain.

Freight & Parcel Spend

Every carrier invoice — parcel, LTL, FTL, ocean, air — audited against contracted rates, actual shipment data, and mode-specific rules. Freehand catches accessorial inflation, duplicate charges, and service failures before money leaves, and drives sourcing events when market rates diverge from your contracts.

Logistics / Storage / 3PL Spend

3PL contracts are complex, and billing is rarely right. Freehand reads your SLAs and rate cards, cross-checks every activity charge against WMS records, and enforces penalty credits owed to you — stopping overbilling and missed SLA deductions before they become sunk costs.

Logistics A/R

For logistics providers, uncollected revenue and unauthorized deductions are as costly as overpayments. Freehand's A/R agents classify disputes, assemble evidence automatically, detect systematic short-payment patterns, and accelerate cash collection — turning your receivables from a chase function into an autonomous one.

Global Trade Compliance

Tariff volatility, HS misclassification, and unclaimed FTA benefits are costing companies millions. Freehand tracks duties, validates broker invoices, identifies duty drawback and FTA eligibility, and models the cost impact of tariff changes — so finance doesn't guess and compliance doesn't pray.