How quickly can I get started?

Under five minutes. Enter your URL (we auto-crawl it), paste one embed snippet, done.

What if the AI can't answer?

It escalates to your team with full context, collects an email for follow-up, or acknowledges its limits. You choose the behaviour.

How does the AI learn about my product?

We crawl your public site on signup. You can also connect Notion, Confluence, Google Drive, and custom FAQs. The AI uses all of it.

AI Support, Feedback & Roadmap in One Platform

Solve Problems Before
Customers Churn

AI agents that support customers, collect feedback, and improve your product. Deploy in five minutes.

Get Started Book a Demo

No credit card required

AI Chat

Instant answers trained on your docs. Extend to Slack, Discord, etc. with no code Integrations.

Feedback

Capture & categorise every insight

AI Agent

Deploy anywhere in minutes

Teams solving customer experience with agents

Feedback Gets Lost. Customers Leave.

The Status Quo

Traditional support is reactive, fragmented, and expensive — by design.

Support tickets pile up in inboxes nobody checks.
Feedback is scattered across Slack, Email, Trustpilot, etc.
By the time you spot the pattern, the customer is gone.
More support staff doesn't scale — it just costs more.

A Better Way

FutureBase captures, analyses, and acts on customer feedback — automatically.

Instant answers, 24/7. Zero wait time.
Every conversation becomes a structured insight.
Issues surface before they become churn risks.
Your team builds product, not fights fires.

One Platform

Support. Feedback. Improvement.

Everything a post-launch team needs to keep customers happy and ship faster.

AI Support

Answers customer questions instantly — trained on your docs and your product. Hands off to humans when it matters.

Contextual Responses

Real understanding from your knowledge base — not keyword matching.

Quality Control

Every AI response reviewed for accuracy. Hallucination score built in.

Multilingual Support

Responds in 50+ languages. Detects customer language automatically.

24/7 Availability

Instant replies around the clock. No shifts, no timezone gaps.

Seamless Handoff

Escalates to the right human with full context when the AI can't resolve.

Feedback Collection

Captures feedback from every channel. AI categorises, scores sentiment, and surfaces the patterns you'd otherwise miss.

Auto-Categorisation

Every conversation tagged, scored, and routed. No manual labelling.

Sentiment Tracking

Track customer mood over time. Spot drops before they become churn.

Omni-Channel Capture

Chat, email, Slack, social — all feedback funnelled into one view.

Trend Reports

Weekly summaries of what customers care about most, auto-generated.

Custom In-App Integrations

Feedback-as-a-feature directly in your app — capture context right where the problem happens.

Product Improvement

Turns feedback into prioritised action items. See what customers actually need and fix it before they leave.

Proactive Insights

Recurring issues surfaced and flagged before your customers complain twice.

Smart Prioritisation

Ranks issues by frequency, sentiment, and revenue impact automatically.

Ticket Auto-Specification

Agents write detailed problem specifications from feedback — everything that went wrong, fully documented.

Closed-Loop Verification

Confirms fixes actually improved satisfaction — no guesswork.

Release Notes & Changelog

Auto-generate release notes when roadmap items ship. Keep customers in the loop with a public changelog.

How It Works

Feedback to Fix. Minutes, Not Months.

A continuous loop — capture, analyse, act, verify — running automatically in the background.

Capture

Collects feedback from every touchpoint — chat, email, forms, and in-app widgets. Nothing slips through the cracks.

Analyse

AI categorises feedback, clusters recurring themes, and surfaces the patterns that matter most to your users.

Act

Automatically creates prioritised action items, tickets, and even code fixes — ranked by real customer impact.

Verify

Monitors satisfaction after each fix ships. Confirms the change worked — or flags it for another pass.

Embed Anywhere

Add AI Support to Any Website

One script tag. That's it. Drop the FutureBase chat bubble into any site — no framework, no build step, no backend changes.

Single <script> tag — works on any website
Customize colors, position, and welcome message
Dark mode auto-detection and SPA-aware routing

pricing-card.tsx

<!-- Add this before </body> -->
<script
  src="https://embed.futurebase.io/script/YOUR_AGENT_ID"
  defer
></script>

<!-- That's it. The chat bubble appears automatically. -->
<!-- Customize via the FutureBase dashboard:       -->
<!--   • Brand color, icon, and position            -->
<!--   • Welcome message and conversation starters  -->
<!--   • CORS allowlist for your domains             -->