• Smart phone handed out (or user's existing smart phone)
  • To people coming into shelters, or at risk people (try to get them as early as possible)
• Every night(or maybe week), everyone in the system receives a text with a URL to click
  • URL takes them to a survey to fill out
• Responding to calls gives you something of value:
  • Donated Uber fare
  • Use of a phone, with minutes added every month
• Survey automatically tracks where the person is (one each night)
  • Opt-out available
• Questions (rotate through, or flow diagram):
  • Having trouble paying utility bills?
  • Do you have a place to stay?
  • Do you have the skills for this job we found?
• Use data from phone users who are not homeless, to grade chances.

See https://www.hudexchange.info/resources/documents/HMIS-Data-Dictionary.pdf for details.

• User / Client - person who uses services provided by an organization
• Shelter / CoC/HMIS Project - a unit of an organization that provides services and/or lodging to the homeless

• Kiosk - self-service shelter finder
• Homeless person karma - refer others into the system
• AirBnB
• Mattress stores - unused beds every night

• Phones for free if they are willing to provide daily/weekly information via text/web portal.
• Priority service if in need (because info is in system)