GrowthHackers.com https://growthhackers.com Invite‑only community for the world's top growth leaders Wed, 24 Sep 2025 13:47:53 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://growthhackers.com/wp-content/uploads/2022/12/cropped-Growth-Software-Logo-32x32.png GrowthHackers.com https://growthhackers.com 32 32 LLM Rankings: The New Battleground https://growthhackers.com/growth-hacking/llm-rankings-the-new-battleground/?utm_source=rss&utm_medium=rss&utm_campaign=llm-rankings-the-new-battleground https://growthhackers.com/growth-hacking/llm-rankings-the-new-battleground/#respond Thu, 11 Sep 2025 10:44:35 +0000 https://growthhackers.com/?p=6969

Once upon a time, backlinks ruled the kingdom. An army of SEO agencies was busy buying, swapping, and manufacturing links (they still are). Google rewarded them handsomely.

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Once upon a time, backlinks ruled the kingdom. An army of SEO agencies was busy buying, swapping, and manufacturing links (they still are). Google rewarded them handsomely.

Then came Large Language Models (LLMs). And here’s the shocker: LLMs don’t use links. They use mentions.

That opened a can of worms. Suddenly, platforms like Reddit, Quora, and specialist communities, the ones that never accepted spammy backlinks, became goldmines. But not for the reasons you think. Not for links, but for names.

Here’s the catch: the real mention comes only if humans cooperate. Not dummy blogs. Not low-quality directories. Real experts in each field, talking about you. Again and again. We are working with some of the world’s largest brands to facilitate this ‘expert-first’ AI SEO strategy.

If you want to appear in AI search results, your brand name has to show up often, in credible places, alongside experts who matter. That credibility is finite, and you can’t automate your way into it.

Why This Matters Right Now

LLMs are not a side channel, they’re the main funnel. People are already skipping Google, asking ChatGPT, Gemini, Claude, and Perplexity instead. These tools don’t spit out 10 blue links. They summarize. If your brand isn’t in that summary, you’re invisible.

Case in point: Monday.com’s stock dropped 40% in August, largely because they lost AI search visibility. Their SEO acquisition channel was decimated overnight.

VCs are rushing into “AI visibility tracking” startups. But here’s the truth: the tools are commoditized. They diagnose; they don’t cure. Every company is quickly reaching parity by “optimizing content for LLM ingestion.” That’s table stakes.

The moat is elsewhere: credibility, recency, and expert association.

What LLM Rankings Actually Are

Think of them as “SEO for AI assistants.”

  • Google SEO: fight for top 10 link positions.
  • LLM SEO: fight to be named in the answer.

Example:

  • Google search: “best CRM for small business” → list of links.
  • ChatGPT: “What’s the best CRM for small business?” → Salesforce, HubSpot, Zoho… done.

If you’re not named, you’ve just lost a high-intent lead.

The Platforms That Matter

Don’t assume it’s just OpenAI. The “Big Four” drive consumer + business queries today:

  • OpenAI (ChatGPT), general-purpose market leader.
  • Google Gemini, plugged into search + AI Overviews.
  • Anthropic Claude, precise, context-rich.
  • Perplexity, blends AI with live citations.

Back in the day, it was Google or nothing. Now it’s a fragmented landscape. Which means you need to track across all.

How to Track (and Why It’s Hard)

There’s no “LLM Search Console.” Tracking means creating realistic prompts and running them across models.

  • Use ICP-specific prompts (“best CRM for freelancers,” “alternatives to [competitor]”).
  • Layer geography + persona context.
  • Test across OpenAI, Gemini, Claude, Perplexity.
  • Record mentions, competitors, sentiment.
  • Repeat often, because LLMs are biased toward the last 3–6 months of content.

Do this manually, and it’s thousands of runs per month. Tools like GrowthOS by GrowthHackers automate this, but the workload is still real.

The 3-Step Playbook

Recruiting experts and arranging ‘mentions’ partnership deals with publications, and doing this regularly, is a lengthy process, which is why we’ve built an AI agent to automate this process and are now working with some of the world’s largest brands to strategically increase their AI rankings.

If you’re serious about showing up in AI search results:

  1. Make your content crawlable, structure, schema, no technical walls.
  2. Collaborate with experts + publications, hyper-specific, credible thought leadership that maps to ICPs.
  3. Repeat step 2. Frequently. Recency bias is real: fresh mentions win.

Beyond the Dashboard

Semrush, Moz, Ahrefs, GrowthOS, they’ll tell you where you stand. But the cure isn’t a dashboard. It’s connecting dots:

  • Content on sites with organic authority.
  • Co-mentions with experts who already have trust.
  • Citations on platforms AI actually consumes.

This is AIO, AI Optimization, not old-school SEO.

The Long View

We’re heading into a world where AI assistants will recommend brands through your phone, your Tesla, even your robot cleaner.

If your brand doesn’t rank, you don’t exist. Paid ads won’t capture high-intent, long-tail queries.

Think about it: when you have a specific, urgent question, do you type into Google? Or do you ask AI? Prompts are the new search.

This is why, long-term, companies will put 80% of their marketing budgets into AI search rankings. This is the final GTM.

Bottom Line

Tracking is just the start. The true game is credibility.

Backlinks built SEO. Mentions will build AIO.
But only if they’re real mentions, from real experts, in real communities.

That’s where the winners will come from.

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LLM Rankings: All You Need to Know https://growthhackers.com/growth-hacking/llm-rankings-all-you-need-to-know/?utm_source=rss&utm_medium=rss&utm_campaign=llm-rankings-all-you-need-to-know https://growthhackers.com/growth-hacking/llm-rankings-all-you-need-to-know/#respond Fri, 15 Aug 2025 23:10:51 +0000 https://growthhackers.com/?p=6944

Large Language Models (LLMs) aren’t just a tech buzzword anymore — they’re quietly reshaping how people discover information and make purchase decisions. If Google Search was the map, LLMs are the tour guide — answering questions directly, recommending products, and leaving traditional search results in the background. LLM Rankings are your brand’s visibility inside these […]

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Large Language Models (LLMs) aren’t just a tech buzzword anymore — they’re quietly reshaping how people discover information and make purchase decisions. If Google Search was the map, LLMs are the tour guide — answering questions directly, recommending products, and leaving traditional search results in the background.

LLM Rankings are your brand’s visibility inside these AI-generated answers. If you’re not tracking them, you could already be losing ground to competitors — without even knowing it.

What Are LLM Rankings?

Think of LLM rankings as “SEO for AI assistants.”
Instead of competing for position on a Google search results page, you’re competing for inclusion in the answers given by AI tools like ChatGPT, Gemini, Claude, and Perplexity.

Example:

  • Google search: You type “best CRM for small business” and see a list of websites ranked by SEO.
  • ChatGPT: You ask “What’s the best CRM for small business?” and it replies with a short list of tools — maybe Salesforce, HubSpot, Zoho — and reasons why.

If your brand isn’t in that answer, you’ve just lost a highly qualified lead to whoever is.

Should You Care?

Yes. And here’s why:

  • LLMs are becoming the first stop for research. Increasingly, people go to AI chat instead of a search engine.
  • LLM answers often skip links altogether. They summarize results, so if your brand isn’t named, you don’t even get the click.
  • High intent = high value. People asking AI for recommendations are often closer to making a purchase — similar to how long-tail SEO keywords convert better.

Ignoring LLM rankings now is like ignoring SEO in 2005. You can, but you’ll regret it.

The Platforms That Matter

There are dozens of AI models, but the “Big Four” currently dominate consumer and business use:

  1. OpenAI (ChatGPT) – Market leader in general-purpose AI.
  2. Google Gemini – Deep integration with Google’s ecosystem and search data, and now powering AI Overviews in Google’s SERPs.
  3. Anthropic Claude – Known for concise, context-rich answers.
  4. Perplexity – Hybrid between AI chat and a search engine, often citing live web sources.

Although OpenAI is the most prominent, and Google Gemini has a huge advantage through its SERP integration, you can’t ignore Claude and Perplexity. What’s happening today is that people have options. And with options come preferences.

Because you can’t assume your audience’s AI tool of choice, you need to check them all. Better early than sorry, as we say. It’s like walking into a restaurant when most tables are empty — you can choose any one you want, and your choice might not be the same as the next customer’s. Back in the day, it was Google and… nothing else. Now, the landscape is wide open.

The LLMs Models

LLMs evolve quickly, and only the most current models available via API give you an accurate, actionable snapshot of how your brand performs in real-world AI visibility. Here’s the latest lineup:

OpenAI (ChatGPT)

  • GPT‑5 – Released August 7, 2025, now available via the OpenAI API (alongside GPT‑5‑mini and GPT‑5‑nano)
  • Deprecated: Older models like GPT‑4o, GPT‑4.1, o3, and their variants have been retired from consumer apps; in the API context, GPT‑5 is now the default for most use cases

Google Gemini

  • Gemini 2.5 Pro – High-reasoning and coding model with “Deep Think” mode, accessible via API and Vertex AI
  • Gemini 2.5 Flash and Flash‑Lite – Built for speed and cost-efficiency; available via API and app interfaces
  • gemini‑embedding‑001 – Embeddings model accessible via API for developers
  • Veo 3 (Video + Audio) – Available in paid preview via API and Vertex AI

Anthropic Claude

  • Claude Opus 4.1 – Released August 5, 2025; API-accessible and available across Claude API, Amazon Bedrock, and Vertex AI
  • Claude Sonnet 4 – Also API-accessible; now supports up to 1 million tokens of context in beta
  • Deprecated: Claude Sonnet 3.5 models are being phased out and will be retired by October 22, 2025

Perplexity

  • While Perplexity doesn’t publish specific model names via API, their Max tier gives access to best-in-class API models—like OpenAI’s o3‑pro or Claude Opus 4—alongside their own hybrids that mix AI and live web citation. This access is tier-dependent

Why API Access Matters

  • Real Results, Real Users: API-accessible models are what developers and products use—so testing them mirrors actual user experience.
  • Versioned Accuracy: You get the latest flavor—test with GPT-5, not outdated GPT-4 variants; similarly, try Gemini 2.5 Pro or Flash via API.
  • Visibility Across Platforms: Consistency in tracking across OpenAI, Google Gemini, Claude, and Perplexity ensures you’re not drawing conclusions from outdated tools.

The Process (Step-by-Step)

Right now, there’s no “LLM Search Console”. Tracking requires a manual (or automated via a tool) process:

  1. Create realistic prompts – These should match what your potential customers actually ask. Example:
    • “Best CRM for freelancers”
    • “Top eco-friendly shoe brands”
    • “Alternatives to [Competitor Name]”
  2. Test them across all major platforms – Run the same prompts in ChatGPT, Gemini, Claude, and Perplexity.
  3. Record results – Note every brand mentioned, the order, and any links or references.
  4. Repeat – Track changes over time to see trends

The prompts

Your LLM ranking results are only as good as the prompts you test. If you ask the wrong questions, you’ll get the wrong picture of your brand’s visibility.

How people search is shaped by:

  • Geography – A founder in the UK might search differently from a founder in the US.
  • Persona – A marketer, a small business owner, and a VC investor have completely different vocabularies and priorities.
  • Target keywords – The terms you’re actively trying to rank for.
  • Keyword opportunities – High-value terms you’ve identified but haven’t targeted yet.

That’s why the first step in LLM rankings is building a prompt set that covers all of these angles.

In practice, that might mean:

  1. Pulling your seed keywords (e.g., “growth marketing,” “digital marketing”).
  2. Adding specific keyword opportunities (e.g., “quora marketing,” “marketing automation tools”).
  3. Layering in persona-specific context (“As a small business owner in the UK…”) so you get results that reflect how your real customers search.
  4. Including country targeting when relevant, because AI results often shift subtly based on geography.

Pro tip:
Some prompts should be monitored even if you think “no one would search for that.” Why? Because they may still appear in AI-generated recommendations due to related terms, competitor mentions, or niche contexts. Ignoring them means missing hidden mentions — or missing the early warning that you’re being edged out.

Growth OS: 3 options with multiple sub-options. We take prompts seriously!

Analysing the Results

Don’t just look for your name. Break it down into:

  • Direct mentions – Does your brand appear?
  • Named competitors – Who else is getting the recommendation?
  • Unexpected competitors – Are you competing with brands you didn’t even consider?
  • Links & sources – Are the AI models citing websites, and are they yours?
  • Sentiment – Is your brand mentioned positively, neutrally, or negatively?

Sentiment matters. Being “included” is good, but being described as “too expensive” is a problem you can fix.

Is It 100% Accurate?

No. LLMs can produce slightly different answers every time due to randomness in generation. But if you see a consistent pattern (e.g., your competitor appearing in 8 out of 10 runs), you can be confident it’s not random.

How Often Should You Run It?

  • Initial phase: Daily for the first 1–2 weeks to establish a baseline.
  • Ongoing: Weekly monitoring is enough for most brands.
  • Special cases: Run it immediately after major events — like a product launch, PR campaign, or a Google AI update — to see if you’re being picked up.

Is There a Cost?

Yes, the feed and the process cost. In three main ways:

  1. AI API credits – Each query to GPT-4, Gemini, Claude, or Perplexity costs usage credits.
  2. Time – Prompt creation, testing, and result analysis can be time-intensive.
  3. Analysis tools – Some platforms (like GrowthOS) automate the process but have subscription fees.

Let’s do some quick mathematics:

  • 40 prompts (a very small set — enough for just 1–2 personas)
  • 4 engines (OpenAI, Gemini, Claude, Perplexity)
  • Daily execution for 30 days:
    • 40 × 4 × 30 = 4,800 prompt runs per month
  • Weekly execution for 4 weeks:
    • 40 × 4 × 4 = 640 prompt runs per month

That’s just the raw query volume — it doesn’t even factor in the cost of storing results, running sentiment analysis, or manual review time.

How Much Traffic Comes from LLMs?

Right now, LLM-driven traffic can be 10–13% of your total inbound visits — but the real value is intent quality.
Like long-tail SEO keywords, AI-driven recommendations tend to convert better because the user has already expressed a specific need.

ChatGPT surpassed Youtube already

Example:

  • A search for “what is a CRM” is low intent.
  • A question to ChatGPT for “best CRM for solo consultants” is high intent — and more likely to end in a purchase.

Tools for LLM Ranking Monitoring

Manually doing this is possible but slow. Tools are emerging to help:

  • Ahref, Moz and Semrush came up with these additions in their platforms.
  • GrowthOS by GrowthHackers – Automated prompt testing, tracking across all major LLMs, brand and competitor analysis.
  • Seonali – AI-focused search & brand monitoring.
  • scrunchai – a platform for understanding how your brand appears inside of generative AI platforms like ChatGPT, Gemini, Perplexity, and more.

Expect more specialized tools in the next 12 months as LLM optimization becomes a formal marketing discipline.

What Comes After the Analysis?

That’s the point. Tracking LLM rankings is only the first step. Once you have data, you can actively work to influence results:

  • Content optimization – Publish high-authority articles on topics you want AI to recommend you for.
  • Digital PR – Get featured in credible sources AI models already use.
  • Partnerships – Collaborate with complementary brands to be co-mentioned.
  • Structured data – Use schema markup to make your content easier for AI to understand.
  • Reputation management – Address negative sentiment directly.

Think of it as moving from “SEO” to AIO — AI Optimization. In Growth OS we offer a full platform for your next step in ranking on LLMs. We invented our our mathematical formulas to decide what needs to be changed and what’s the modification needed.

Growth OS in action

Bottom Line

In the same way brands once had to learn how to rank in Google, the new frontier is learning how to rank in AI assistants. LLM rankings aren’t a tech fad — they’re the new battleground for visibility.

Brands who start tracking and optimizing now will own the conversation inside AI tools tomorrow. Those who don’t will one day wonder why they’ve vanished from their customers’ first point of contact.

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The Growth Problems You’re Tired Of — and the System We Built to End Them https://growthhackers.com/growth-hacking/the-growth-problems-youre-tired-of-and-the-system-we-built-to-end-them/?utm_source=rss&utm_medium=rss&utm_campaign=the-growth-problems-youre-tired-of-and-the-system-we-built-to-end-them https://growthhackers.com/growth-hacking/the-growth-problems-youre-tired-of-and-the-system-we-built-to-end-them/#respond Tue, 12 Aug 2025 09:46:57 +0000 https://growthhackers.com/?p=6938

Why we built GrowthOS: a field-tested, growth-obsessed operating system that fixes the real issues you face when trying to scale.

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We didn’t build GrowthOS to impress the market.
We built it because we were sick of watching the same problems sabotage good companies.

It didn’t matter if the brand was B2B or DTC, startup or enterprise. The symptoms were always the same:

  • Work scattered across tools.
  • Freelancers disconnected from internal teams.
  • Founders flying blind.
  • Agencies operating like black boxes.
  • Marketing that was busy but not aligned.
  • Leaders forced to choose between moving fast and knowing what’s actually going on.

We’ve seen this chaos. Lived in it. Hacked our way through it.

And eventually, we said:
No more.
No more duct-taping systems.
No more asking “Who’s doing what?”
No more reinventing the wheel on every campaign.

So we built something that would actually work — not just for us, but for anyone trying to run growth like a system, not a gamble.

That something is GrowthOS: a full-stack growth operating system, designed from the battlefield.

Here’s what it solves — and how.

1. Transparency, Not Telepathy

In most marketing setups, transparency is a myth.

You’ve got PPC freelancers in one workspace, SEO consultants in another, the in-house team somewhere else, and the founder praying someone remembered to update the spreadsheet.

That’s not transparency. That’s blind trust in a broken system.

GrowthOS fixes this by putting everyone — yes, everyone — into the same cockpit.

One command center. Shared visibility. Real-time updates.
The CEO sees what the SEO team is doing. The content team knows which campaigns are driving traffic. The agency can’t hide behind jargon or “we’ll get back to you”.

Transparency becomes leadership currency. It builds trust. It accelerates alignment. It prevents disaster.

2. From Passive Passenger to Active Operator

Too many founders feel like they’re stuck in the backseat of their own growth engine.
They’re told things are “under control”, but they have no visibility, no way to course-correct — until it’s too late.

GrowthOS changes that.
We don’t just give you dashboards. We give you levers.

Plan your sprints. Approve workflows. See which tasks are aging. Know which ones are stuck.
And most importantly — know why.

You’re not just watching progress.
You’re directing it.

3. Twelve Tools. Zero Alignment.

Marketing stacks have become Frankensteins.
GA4, Meta Ads, LinkedIn, Hotjar, CRM, CMS, Slack, Notion, Trello, Shopify, Zapier… Sound familiar?

Every tool tells a story. But no tool tells the whole story.

GrowthOS connects it all.
Via APIs, we bring your fragmented data together under one intelligent roof.
Your team stops chasing reports. Your finance team stops guessing budgets. Your strategist stops toggling tabs like a maniac.

It’s not about having fewer tools.
It’s about having one place to see what they’re all doing — and why it matters.

4. Tasks That Actually Matter

Most project management tools treat tasks like to-do lists.
You tick a box. You move a card.
Rinse. Repeat.
Forget.

But in the real world, tasks aren’t just tasks.
They’re business signals.
They emerge from meetings. From ideas. From audits. From experiments. From issues raised by customers.

GrowthOS doesn’t treat tasks like chores — it treats them like clues.

We capture the why behind the task.
We link it to outcomes.
We turn it into data.
So you can measure what your team is doing — and whether it’s moving the business forward.

Because if it’s not actionable, traceable, or outcome-driven…
It’s noise, not work.

5. Your Work Is Fragmented. Your Insights Don’t Have to Be.

One tool tracks your SEO wins. Another counts your leads. Another keeps your social posts.
But none of them talk.

What you end up with is a reporting mess and a whole lot of “we think this is working.”

Enter: Causality Reports.

GrowthOS tracks cause and effect — not just metrics.
We correlate inputs (campaigns, meetings, sprints, tasks) with outputs (traffic, leads, sales, engagement).
We don’t just tell you what happened.
We tell you why it happened.

This is what growth strategy looks like when it’s actually informed by evidence, not guesswork.

6. Stop Rewriting the Playbook Every Time

You don’t need more hustle.
You need more systems.

We saw too many teams treating every campaign like it was day one.
No memory. No process. No handover. Just vibes and slide decks.

GrowthOS lets you load the playbook — not rewrite it.

We give you SOPs, frameworks, templates, workflows — all based on real-world growth work.
You can clone winning setups across brands.
You can see what worked last time — and why.
You can train new team members with actual process, not tribal knowledge.

Because growth isn’t about magic.
It’s about building something that works — then repeating it.

And at the Core?

GrowthOS is not a reporting tool. It’s not a task manager. It’s not a glorified dashboard.

It’s a growth brain.
One that connects ideas to execution.
Tasks to strategy.
Performance to people.

It’s the system we always wished existed when we were scaling our clients.
Now it does. And it’s yours to use. Join now os.growthhackers.com

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Branded vs. Non-Branded Keywords: Why It Matters More Than You Think https://growthhackers.com/growth-hacking/branded-vs-non-branded-keywords/?utm_source=rss&utm_medium=rss&utm_campaign=branded-vs-non-branded-keywords https://growthhackers.com/growth-hacking/branded-vs-non-branded-keywords/#respond Tue, 05 Aug 2025 16:19:35 +0000 https://growthhackers.com/?p=6908

Not all search terms are created equal. And when it comes to analyzing SEO Results, the most useful lens is to split your keywords into branded and non-branded buckets...

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—This article has been originally published in the blog of Growthrocks.com by our Chief Strategist—

Not all search terms are created equal. And when it comes to analyzing brand awareness, the most useful lens is to split your keywords into branded and non-branded buckets.

Google Curiosity Index

Before diving into branded vs. non-branded keyword analysis, it’s worth revisiting the Google Curiosity Index– a concept (and not an official term) we introduced in our breakdown of SEO ranking metrics. The Curiosity Index is our way of measuring brand awareness by tracking how often people search for your brand name over time. It’s the missing link between SEO performance and brand impact – and one of the few metrics that reveals how offline or non-SEO activities (like PR, events, and partnerships) actually affect your digital presence.

What Are Branded Keywords?

Branded keywords include:

  • Your company name (e.g. GrowthRocks)
  • Variations and misspellings (e.g. growrocks, growth rocks)
  • Product names, service lines, or even campaigns if uniquely tied to your brand (e.g. Growth Hacking Canvas, GrowthRocks SEO course)
  • Names of the founders and some variations around those (e.g. Theo Moulos, Theodore Moulos etc)

They represent high-intent users—people who already know you, have heard about you, or are being influenced by your marketing activities elsewhere (events, PR, social, referrals, etc.).

And Non-Branded Keywords?

These are generic, category-level search terms. Think:

  • growth hacking agency
  • SEO for startups
  • content marketing tools

Non-branded keywords are where SEO battles are fought. They’re competitive, they capture demand in the early stages of the buyer journey, and they’re where your ranking strategy needs to shine.

Attribution: Who “Owns” Each?

Because attribution defines accountability. Different teams manage different parts of the funnel, and the impact of their efforts needs to be measured separately. The brand, PR, and communications teams are typically responsible for driving branded searches through awareness campaigns. Meanwhile, the SEO team is expected to drive net new traffic from non-branded, intent-based keywords.

Too often, SEO teams report branded keyword traffic as part of their wins—whether intentionally or by oversight. This creates a distorted picture of performance, making SEO efforts look stronger than they are and blurring the lines of what’s actually driving growth.

Here’s how attribution breaks down:

  • Branded keywords: Usually attributed to brand, PR, content distribution, events, social, and even customer success. If people are searching for your name, something or someone made them curious enough to do so.
  • Non-branded keywords: Attributed to SEO, content marketing, product marketing, and PPC search strategy. These users didn’t know you yet—they were searching for a solution. You just happened to show up.

Why Branded Keywords Matter (A Lot)

While non-branded keywords win you discovery, branded keywords tell you if your brand is gaining traction.

Tracking the volume and volatility of branded search over time gives you:

  • A proxy for brand awareness
  • A way to measure PR, event, and offline campaign impact
  • A signal of how word-of-mouth or virality is playing out

That’s exactly what we capture with our Google Curiosity Index.

Branded keywords in Post-AI Era

How Important Are Branded Keywords in AI and LLMs?

Extremely important.

Source: Ahrefs

According to the study above , the top three factors that correlate most strongly with a brand’s presence in AI Overviews are:

  1. Branded web mentions (correlation: 0.664)
  2. Branded anchors (0.527)
  3. Branded search volume (0.392)

Compare that to more traditional SEO metrics like:

  • Domain Rating (DR): 0.326
  • Number of referring domains: 0.295
  • Backlinks: 0.218

Clearly, brand signals outperform raw SEO signals when it comes to appearing in AI-generated summaries.

Why Is That?

Large Language Models (LLMs) like those behind Google’s AI Overviews, Perplexity, and ChatGPT:

  • Heavily rely on entity recognition: They care about who is mentioned, not just what is ranked.
  • Pull from multiple sources beyond your site: Think web mentions, citations, reviews, PR, and co-citations.
  • Favor trustworthy, contextually popular entities: And branded search volume is a huge proxy for that.

Implications

  1. Brand building is no longer just a PR goal—it’s an AI visibility strategy.
  2. Invest in branded keyword growth just like you’d invest in link building or content.
  3. Monitor your branded keyword trends in Google Search Console.
  4. Track and increase branded mentions online—tools like Ahrefs Alerts, Brand24, and even GSC’s “Queries” tab can help.

AI Is a Popularity Contest

If LLMs behave like humans reading the internet, they gravitate toward familiar names with lots of consistent context around them.
Branded keywords are the language of that familiarity.

So, yes—branded keywords are a shortcut to becoming an “AI-cited” authority.
Not gaming the system. Just giving the algorithm what it’s trained to trus

The Domain Name Connection

There’s often a strong semantic tie between branded keywords and the domain name:

  • Short, memorable, or unique domains = higher brand recall = more direct brand searches
  • If your domain contains keywords (e.g. growthrocks.com), branded searches may blend with category terms

👉 Pro tip: Check your Google Search Console to see if people are typing your domain in the search bar instead of the URL bar. That’s brand interest masquerading as SEO traffic.

How to Use This Data in Practice

  1. Create Two Keyword Buckets in GSC:
    Use filters to segment branded vs. non-branded.
  2. Track Curiosity Trends:
    Visualize how branded queries evolve month over month. Overlay events, campaigns, and launches to spot correlations.
  3. Attribution Insights:
    Map branded query spikes back to PR efforts, social media bursts, or conference presence.
  4. Optimize Funnel Strategy:
    Branded = bottom of funnel. Non-branded = top/mid funnel. Don’t treat them the same. They are not!

One of the biggest challenges in monitoring branded vs. non-branded performance is that Google Search Console (GSC) doesn’t give you a native way to visualize them separately. That means you have to do the heavy lifting: export, filter, classify, and re-visualize the data manually.

To make this easier, we’ve created a custom Data Studio template that helps you track this monthly. You can find it in our Monthly SEO Monitoring Handbook, where we cover every activity an SEO team should stay on top of.

Even better, on os.growthrocks.com — our latest and greatest SEO intelligence tool — we’ve built this segmentation right into the platform. It automatically:

  • Pulls your GSC data,
  • Classifies branded vs. non-branded queries, and
  • Delivers a clean, actionable dashboard where you can see traffic, click-through rates, and visibility trends per keyword type.

Visualization from GSC including branded and non branded keywords
From os.growthrocks.com

Now you don’t have to guess which team should get the credit — or how your brand is evolving in search. We’ve visualized it for you.

Something to leave you with

Your SEO strategy isn’t just about ranking higher—it’s about being remembered.
And when someone types your name into Google, that’s not SEO. That’s brand gravity.

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Causality Report: When Business Actions Leave a Digital Footprint https://growthhackers.com/growthos/causality-report-when-business-actions-leave-a-digital-footprint/?utm_source=rss&utm_medium=rss&utm_campaign=causality-report-when-business-actions-leave-a-digital-footprint https://growthhackers.com/growthos/causality-report-when-business-actions-leave-a-digital-footprint/#respond Mon, 04 Aug 2025 20:59:10 +0000 https://growthhackers.com/?p=6905

Do you have a visibility tool into the ripple effects of real-world business actions on digital performance metrics like impressions, clicks, or ad performance? Yes, you do. its' called: The Causality Report

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We often ask: “Did that exhibition actually move the needle?”
Or “Was that PR push just noise—or did it change something?”

Enter the Causality Report—your visibility tool into the ripple effects of real-world business actions on digital performance metrics like impressions, clicks, or ad performance.

What Is a Causality Report?

A causality report visualizes the before-and-after impact of a specific business event—like:

  • Participating in an exhibition
  • Launching a new product
  • Publishing a major press release
  • Announcing funding or awards
  • Running a co-marketing campaign

You annotate the exact date of the event (e.g. April 2025 in this chart), and then track how key metrics evolve. This isn’t just correlation—it’s evidence.

Why It Matters

In the chart above, a clear shift happens right after April 2025:

  • Impressions spike
  • Clicks start recovering
  • Average Position remains stable (suggesting ranking wasn’t the driver—visibility was)

That’s not a coincidence. It’s a signal. Your business action created impact.

The Goldmine: Data-Driven Business Intuition

Most companies separate “marketing” and “business ops.” But when you connect the dots:

  • A PR campaign isn’t just exposure—it’s upstream influence on impressions.
  • A conference speech may not drive direct sales, but it moves the brand needle.
  • A funding round might trigger algorithmic shifts in search intent and mentions.

If you’re not correlating this kind of data, you’re leaving business intelligence on the table.

When to Use It

Use causality reporting to:

  • Justify ROI on branding and awareness initiatives
  • Learn which types of events drive lasting impact
  • Find lags between activity and results (e.g. press vs. clicks)
  • Optimize your future marketing calendar around what actually works

The “Business Annotations ON” toggle shown in the chart isn’t just a UI feature—it’s a strategic layer. It turns passive data into narrative intelligence. You stop just reporting metrics—and start telling stories.

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GrowthHackers and GrowthRocks Forge Strategic Partnership: A New Era of Growth Engineering Begins https://growthhackers.com/news/growthhackers-and-growthrocks-forge-strategic-partnership-a-new-era-of-growth-engineering-begins/?utm_source=rss&utm_medium=rss&utm_campaign=growthhackers-and-growthrocks-forge-strategic-partnership-a-new-era-of-growth-engineering-begins https://growthhackers.com/news/growthhackers-and-growthrocks-forge-strategic-partnership-a-new-era-of-growth-engineering-begins/#respond Wed, 19 Mar 2025 10:09:45 +0000 https://growthhackers.com/?p=6084

A strategic partnership between GrowthHackers and GrowthRocks, uniting two powerhouses in growth marketing and engineering.

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We are beyond thrilled to announce a strategic partnership between GrowthHackers and GrowthRocks, uniting two powerhouses in growth marketing and engineering. This landmark collaboration solidifies our position as the largest technology upskilling institution, now boasting over 7,000 students, and the largest Growth Engineering community worldwide, with a thriving network of more than 80,000 members.

A Bold Vision for the Future

This is more than just a collaboration—it’s a revolution in growth education, innovation, and community empowerment. By merging our expertise, resources, and global influence, we are setting a new standard for growth professionals and businesses everywhere.

What’s Coming Next?

Expanded Growth Services Cohorts

With a powerhouse of growth experts now at our helm, we’re expanding our Growth Services Cohorts. No longer limited to just 10 companies per year, we will now introduce specialized cohorts for: Infoproduct companies, Service-based businesses (B2B & B2C), E-commerce brands 

A Thriving Contributor Community

We believe in the power of shared knowledge. That’s why we’re launching a dedicated Contributors Area on our blog, allowing passionate growth hackers and marketers to share their insights and ideas with the community.

The Comeback of Growth Hacker Certifications

Growth hacking as a discipline has evolved, and so must its certification. Who better to certify growth hackers than those who pioneered the movement? We’re bringing back Growth Hacker Certifications, setting the gold standard for industry validation.

Growth Hackers: The AI Growth Engineers

The future of growth is AI-driven, and growth hackers are leading the charge. That’s why we’re launching a comprehensive AI upskilling program, designed to train and certify growth professionals as AI Growth Engineers—ensuring that our community remains at the forefront of AI-powered growth solutions.

Unleashing the Power of Our Community

We’re committed to empowering our global community with even more:

  • High-value content, actionable strategies, and exclusive tips
  • A new section featuring curated, must-read links for growth professionals
  • A worldwide link-building amplification network to spread our niche expertise far and wide

Introducing the Growth Hacking Awards

It’s time to celebrate excellence in growth hacking! We’re launching the Growth Hacking Awards to recognize and showcase the most groundbreaking achievements in our field.

Global Growth Hackers Conferences: Online & In-Person

The growth revolution is going global. We’re rolling out Growth Hackers Conferences:

  • Two in-person conferences per year in major cities worldwide
  • A digital conference every two months, making cutting-edge insights accessible to all

Leadership & Investment for the Next Chapter

We are excited to announce that Theo Moulos (Group CEO of GrowthRocks) joins GrowthHackers as an investor and partner, alongside investor/partner Peter Lang. Theo will take on the CSO (Chief Strategy Officer) role, ushering in a new era of leadership, innovation, and global impact.

The Future Is Now

This is just the beginning. Stay tuned for groundbreaking updates as we redefine what’s possible in growth hacking, technology education, and AI-driven innovation.

#GrowthRocks #GrowthHackers #GrowthEngineering #daretogrow

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Is blogging dying? https://growthhackers.com/opinions/is-blogging-dying/?utm_source=rss&utm_medium=rss&utm_campaign=is-blogging-dying https://growthhackers.com/opinions/is-blogging-dying/#respond Thu, 13 Mar 2025 23:10:25 +0000 https://growthhackers.com/?p=5837

That’s a truly insightful article exploring the future of blogging, especially in light of the massive wave of change brought about by the rise of AI. It offers a thought-provoking perspective on how content creation is evolving in this new era.

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–This article has been originaly published in the blog of Growthrocks.com by our Chief Strategist—

Let’s be honest. Blogging isn’t dying. What’s dying is meaningless blogging.

The kind of blogging that was created just to befriend Google’s algorithm.
The kind of blogging stuffed with keywords, just to grab a backlink.
The kind of blogging where the primary goal was to hit a “number of articles per month” quota to make the CMO or CEO happy.
The kind of blogging that was thoughtless, soulless, and frankly, forgettable.

That era? It’s over. And we all knew it was coming.

The Inevitable: Why the Death of Bad Blogging Was Expected

Did anyone really expect that content marketers had found the golden egg? That we could forever rely on AI to crank out generic blog posts and expect users to stick around? That people wouldn’t eventually realize they could just ask AI directly and skip our shallow blog content altogether?

Come on. This isn’t a surprise—it was inevitable.

Content is King! But not a golden egg #sorry

History is just repeating itself. Agencies once relied on Canva to create content for clients. But it was only a matter of time before clients started using Canva directly. The same cycle is happening with AI tools. First, it’s a B2B trend, where agencies use AI to scale content. Then, it becomes a B2C shift, where clients bypass the middleman and go straight to the source.

It always happens this way. So no, the slow death of meaningless blogging didn’t catch us off guard. The golden era of SEO-first blogging is now history.

But Content? Content Isn’t Dying—It’s Thriving.

Let’s get one thing straight. Content is not dying.
In fact, good content is thriving.

Valuable, engaging, interesting, funny, witty, and thoughtful content is what the world is craving. And that’s not going to change anytime soon.

But here’s the reality: That kind of content probably won’t bring you the inbound traffic it used to. You probably won’t rank high on Google. The SEO game isn’t what it used to be.

So, what’s the solution? Simple.

If the mountain won’t come to Muhammad, then Muhammad must go to the mountain.

You have to push your content to the right channels—the places where your audience already is:

  • Newsletters
  • Social platforms (LinkedIn, TikTok, Instagram)
  • Podcasts
  • YouTube (videocasts or others)
  • Webinars
  • Medium and other community platforms (like Substack)

From Blogs to Hubs: The Future of Brand Communication

Here’s the real kicker. Blogs won’t die, but they will evolve. The term “blog” itself is outdated. It’s time to rename it: Communication Hubs.

Because that’s what they’ll become—a place where:

  • Users engage with your brand.
  • Users find valuable content, freebies, resources, and support.
  • Users come for thoughtful, unique, and authentic experiences.

Thoughtful is the keyword here. AI can write a thousand words in seconds, but it can’t replicate genuine insight, creativity, or authenticity. If you want to survive and stand out, your content needs to be thoughtful. Not algorithm-chasing. Not empty clickbait. But real, meaningful value.

How Do You Stay Relevant?

Focus on Two Things:

  1. New Distribution Channels
    Don’t expect people to find you. You have to meet them where they are—on the platforms they already use, trust, and engage with.
  2. Thoughtful Content
    The kind that makes people think, laugh, learn, or care. The kind they’ll want to share, revisit, and talk about.

Remember this: No community ever grew or became influential because of an individual posting AI-curated content. Real influence requires dedication, resources, moderation, and human judgment. It takes genuine effort and a human touch to foster engagement, build trust, and create meaningful conversations.


But how can you do that?

Training
Thoughtful content doesn’t happen by accident. It requires ongoing learning. This means constantly sharpening your skills—whether it’s writing, storytelling, data analysis, or understanding your industry better. Stay curious. Attend webinars, read industry reports, take courses, and experiment with new formats. Great content creators never stop learning because thoughtful content is born from deep knowledge and perspective.

References
No content exists in a vacuum. To create meaningful, engaging work, you need to surround yourself with strong references. That means reading widely, consuming diverse content, and staying informed about trends in your niche. Look at what your competitors are doing and also what creators in completely different industries are producing. Draw inspiration from art, literature, podcasts, YouTube, and conversations happening in real communities. The richer your reference pool, the more original and thoughtful your content will be.

Time
This is the toughest one. Creating thoughtful content takes time. It means resisting the urge to just “get something out there” for the sake of hitting a deadline. It means brainstorming, iterating, editing, and refining. It means thinking deeply about your audience and the value you’re providing. The best content isn’t rushed; it’s crafted. And while AI can generate content fast, thoughtfulness can’t be automated. Give yourself (and your team) the space and time to create content that’s truly worth reading.

Thoughtful content isn’t easy. But it’s worth it. And mastering this trifecta is how you’ll consistently create content that connects, converts, and stands the test of time.

• • •

The use of future tense

The Future Isn’t Coming—It’s Already Here

When we talk about the “future” of content, what do we really mean? Next year? In two years? Five? The truth is, the future isn’t some distant moment waiting patiently to arrive. It’s already happening—right now.

Just scroll through your LinkedIn feed or do a quick Google search. You’ll see it. Brands everywhere are watching their traffic plummet. Traditional blogging strategies are falling flat. Organic reach is shrinking. What we once thought was a long-term shift is already in motion.

So, when we say brands will need to change, we don’t mean someday. We mean today. The future is here, and it’s forcing us to adapt faster than expected. Start building now. Start experimenting now. Start distributing smarter, and start planning for the next phase of content today. Because waiting for the “right moment” means you’ll already be too late.

Long Live the Content

The truth? Blogging isn’t dying.
Lazy, thoughtless blogging is dying.

And that’s a good thing.

Because it’s forcing us to be better, smarter, and more creative. It’s pushing us to create content that genuinely matters.

Content that connects.
Content that educates.
Content that entertains.

So, let’s stop mourning the old ways and start building for the future.
A future where blogs are hubs.
Where distribution is intentional.
And where thoughtful content reigns supreme.

Long live the content.

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Python for Growth: How Python Can Supercharge Growth Marketing  https://growthhackers.com/growth-hacking/python-for-growth-marketers/?utm_source=rss&utm_medium=rss&utm_campaign=python-for-growth-marketers Wed, 19 Jul 2023 17:54:38 +0000 https://growthhackers.com/?p=4318 Python is a programming language that can be applied to various growth-related tasks. It can be used in marketing and analytics to automate processes, manipulate data, and make informed decisions. Python offers flexibility and a wide range of functionalities. It can be used for automation, data analysis, prediction, clustering, segmentation, forecasting, and budget optimization, and […]

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Python is a programming language that can be applied to various growth-related tasks. It can be used in marketing and analytics to automate processes, manipulate data, and make informed decisions. Python offers flexibility and a wide range of functionalities. It can be used for automation, data analysis, prediction, clustering, segmentation, forecasting, and budget optimization, and much more. 

If you want to learn how Python can become an unavailable tool for growth marketers, and get pointers on how to get started, this article is for you.

Why Python and not another language?

Python is an extremely flexible language, you can build websites, create automation, run scripts, and a lot more. From a data science perspective, Python is the main language, so if you have a data science team to back you up, it is in a format they can use and already understand.

There is also a massive community around Python. Pretty much everything you want to do, someone probably has already done before, all the problems you are trying to solve, probably somebody has tacked before, and succeded. Another big point for Python is that the work you do with it is scalable, and you can later add automation, connect to multiple systems, or even build into full applications.

Python is also the way forward to manipulate large amounts of data sets, and turn them into valuable information that will inform business decisions.

What can growth marketers do with Python?

“Growth is that crossover of data, analytics, and testing.  On the marketing side, understanding the behavioral side and things and being able to leverage that for growth is important, especially in experimentation. How do you get to the data, how do you manipulate it, how do you use it, that’s mostly where Python comes in.  You can do all of that stuff manually, or you can try and figure out how to automate it, how to make decisions without having a human in the loop. Python is a way to save time, it’s a way to connect the dots between disparate systems, it’s a way to get out of Excel spreadsheets and huge formulas.” Alistair Allan

Overall, Python provides growth marketers with powerful tools and libraries to automate tasks, analyze data, make predictions, and optimize their marketing strategies and budgets.

Automation

Python allows you to use APIs easily, so you can connect to other services that you can’t use otherwise, and automate these services. Examples of Python automation that can be applied to growth marketing can be anything from pulling data from Google Search Trends, pulling ads data, pulling data out of Google Analytics, from social platforms, and even push to APIs to turn on or off certain campaigns or ads depending on their performance, change your bidding strategies and more. 

Scraping

Python allows marketers to automate data retrieval and manipulation tasks. They can set up scripts to pull data regularly without manual intervention. This saves time and effort. By scraping relevant data from websites, marketers can gather insights and perform analysis. They can extract information from public data sets, competitor websites, or environmental data to understand market trends and make data-driven decisions.

Prediction and Forecasting 

Python offers libraries for building predictive models. Marketers can train models with historical data and use them to make predictions. Python offers libraries like Prophet, which allow marketers to forecast future performance based on historical data. They can use time series analysis and predictive modeling techniques to predict ad performance, customer behavior, and market trends. 

Clustering and Segmentation

With Python, marketers can segment their audience based on various attributes like demographics, behavior, or geographic location. By analyzing customer data using clustering algorithms, they can identify distinct customer segments and tailor their ad campaigns to target each segment effectively. This targeted approach optimizes ad spend by reaching the most relevant audience.

Linear Optimization

Linear optimization is a mathematical technique used to allocate resources efficiently and optimize decision-making processes. In growth marketing, Python can be used to implement linear optimization algorithms to determine the optimal allocation of resources, based on an objective and a number of constraints. 

Spend Optimization

Python can be used for spend optimization, where growth marketers allocate their budget based on performance data. They can use linear optimization techniques to determine the optimal allocation of resources across channels, campaigns, or ad groups.

Data Analysis and Visualization

Python, along with libraries like pandas, provides powerful tools for data analysis. Marketers can manipulate and analyze large datasets (which a simple sheet won’t support), perform statistical calculations, and gain insights into customer behavior, campaign performance, and market trends. Python offers libraries such as Matplotlib and Seaborn that enable marketers to create visualizations and charts. These visual representations help in presenting data in a clear and understandable manner, making it easier to communicate insights and trends to stakeholders.

Example: Share of Search

I evaluated a popular theory that Share of Search is a good representation of market share using public data. 

You can find my article as well as the full Python code on the following links: 

 

Medium Article 

Google Colab NoteBook

How to Get Started with Python?

There are a lot of courses out there, but these can be overwhelming or often steer you towards web development or go deep into areas where you might not have specific use cases for. Here are 3 recommendations on where to start learning:

1. Python Fundamentals by DataCamp: Great interactive tutorial for getting the basics

2. Learn Python by Scrimba: Great video course covering the basics.

3. Marketing Analytics with Python by DataCamp: A great course for getting some tangible applications of Python for marketers.

The easiest way to get started without needing to install anything is Google Colab. It’s as easy as starting a Google Doc.

 

You combine Text blocks and Code blocks in a sequence. The Text blocks allow you to add documentation while the Code blocks executable. 

If you’re first starting with Python you could benefit from a level of code generation. Visual Python is a Google Colab Add-On that can help you quickly insert common code blocks.

Google Colab will soon introduce AI coding features using Google’s most advanced family of code models, Cogdey.

Mito is similar to a BI tool like Tableau or Looker but as you make transformations it can write the code for you too. 

Mito is not Compatible with Google Colab. 

Libraries Make Python Powerful

The key differentiator in Python is the vast number of libraries that are available that add complex functionality with only a few lines of code.

  1. Pandas: This is Python’s Excel-like library for manipulating datasets.
  2. Matplotlib & Seaborn: Libraries for making charts and data visualization.
  3. Numpy: Matrix operations for dealing with multi-dimensional data
  4. Scikit Learn: The most useful and robust library for machine learning in Python
  5. Advevertools: An open-source Python library for online marketing, SEO, SEM, crawling, text analysis, and more
  6. Pytrends: an unofficial Google Trends API that provides different methods to download reports.
  7. Prophet: Facebook’s open-source forecasting library.

Now It’s Your Turn

I hope this quick guide is an eye-opener for growth marketers on a better way to use their data and optimize their efforts. If you are not familiar with coding, getting started can feel intimidating, and hopefully, this article can help you start in the right direction.

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Gamifying Growth Engagement https://growthhackers.com/growth-hacking/gamifying-growth-engagement/?utm_source=rss&utm_medium=rss&utm_campaign=gamifying-growth-engagement Tue, 11 Jul 2023 18:17:34 +0000 https://growthhackers.com/?p=4289 Once successfully implemented, a growth operation incites innovation from the bottom up. Everyone on the basis of the pyramid is able to suggest an idea with a hypothesis. The growth team is responsible for operationalizing it through tests and experiments. And the top is still the decision maker — but, this time around, full of […]

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Once successfully implemented, a growth operation incites innovation from the bottom up. Everyone on the basis of the pyramid is able to suggest an idea with a hypothesis. The growth team is responsible for operationalizing it through tests and experiments. And the top is still the decision maker — but, this time around, full of data and insights providing clarity on that decision.

However, achieving success in a growth operation is a complex process. Most successful implementations happened from the top down. High-level executives get educated on the methodology, its applications, and potential outcomes. Middle-level executives build strategies around it. Growth teams run the process around it and boom: you start to catalyze growth.

There’s, however, a big gap between both worlds: companies starting to implement growth and companies with growth in their DNAs. And when crossing that chasm, having understanding, support, and engagement company-wide can make or break your big plans.

In this post, we will distill how some companies are gamifying the process to gain more commitment company-wide:

Amazon Just Do It Awards

In ’98, the customer service team at Amazon had a queue with 250 open tickets. An associate had an idea: whoever could close out 250 inquiries in 24 hours would receive an extra $200.

All tickets were successfully closed. When Jeff Bezos heard about the case, he thought what were the points that made this successful:

  1. She had undertaken the effort on her own initiative. She wasn’t asked to come up with a solution to the problem.
  2. She didn’t ask for permission, which would have slowed down the process
  3. Her idea was well thought
  4. Her idea was a success (the least important point).

The “Just Do It” Award was created right there, aiming at incentivizing two core principles across the company: innovation and bias for action. Bezos himself makes the final decision on who receives the award, which is only bestowed twice a year across the 600,000+ person company and has become one of Amazon’s most coveted honors

Pfizer Dare To Try

If it’s hard enough to encourage experimentation and risk-taking in startups and SMBs, imagine how harder it is for a multinational corporation in the pharma industry. But knowing the potential for impact of such initiatives, as well as the need for speed, innovation, and experimentation, Pfizer didn’t give up.

That’s why 10 years ago, they created the “Dare to Try”: a company-wide program that uses various tools, training sessions, and a network of self-nominated “champions” to fail “freely but inexpensively” until success is found.

Dare to Try has become less a program than a brand, responsible for finding creative solutions to many of the difficulties and puzzles Pfizer encounters as a major organization.

On top of brainstorming solutions to practical problems, Pfizer’s Champions run training programs and act as general “evangelists” within the organization, doing the legwork of extolling innovation and encouraging a culture of experimentation

3M Innovate or Die

Building materials, cleaning supplies, coatings, adhesives, abrasives… chances are you have used at least one of 3M’s products and may not even have noticed. Staying relevant in such a crowded and commoditized space is no easy task. 3M, however, has been able to stay on the top of their league, earning the US government’s highest award for innovation, the National Medal of Technology and consistently ranked in the top 20 in the Most Admired Companies list from Forbes. How did they do it?

One of their listed strengths is: to give employees opportunities, support them, and watch them learn and thrive.
Another initiative is something similar to Amazon’s Day 1 rule: 30% of each division’s revenues must come from products introduced in the last four years.

3M has created measurement and reward systems that tolerate mistakes and encourage success. 3M rewards successful innovators in a variety of ways:

  • the Carlton Society, named after former company president Richard P. Carlton, honors the top 3M scientists who develop innovative new products and contribute to the company’s culture of innovation;
  • the Golden Step is a cash award that recognizes top achievers.
  • the Innovation Mindset in Action Program: focuses on giving promising employees opportunities to learn and grow while providing them with support from senior management. It also encourages collaboration between different departments and teams within the company, allowing them to work together on innovative projects.
  • the 15% Rule: allows employees to spend up to 15% of their working time on projects of their choosing

Google's 20% Project

Google also created its own version of the 15% rule from 3M, but actually added another 5% to it, becoming the 20% Project.

Employees were encouraged to spend up to 20% of their paid work time pursuing other projects. The whole point is to foster innovation and creative thinking (and action).

Based on the products that came out from such a project, we can probably assume it’s a success:

  • Gmail
  • AdSense
  • Google News
  • Google Dremel

Key Takeaways

While the growth methodology is a pretty easy-to-understand step-by-step process, the surroundings that influence a successful growth program should not be neglected. Culture (or behavior), which is often overlooked, might be the one with the biggest weight.

  • Internal ideas are often the ones most likely to succeed.
  • Cross-collaboration projects bringing colleagues from different backgrounds altogether are often the most innovative ones.
  • Bias for action significantly increases the testing volume and velocity, which is directly correlated with successful experiments.
  • Freedom to try and to take risks must be encouraged and promoted company-wide.
  • A safety net culture encourages employees to take risks without the fear of being punished.
  • Incentives must be aligned for action to take place

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Innovation and Disruption: 5 Growth Lessons from Uber, Spotify, and Airbnb https://growthhackers.com/growth-hacking/growth-lessons-uber-spotify-airbnb/?utm_source=rss&utm_medium=rss&utm_campaign=growth-lessons-uber-spotify-airbnb Fri, 02 Jun 2023 13:09:05 +0000 https://growthhackers.com/?p=4210

Uber, AirBnb, and Spotify disrupted their industries, and their growth stories still inspire growth professionals from around the globe. Here are 5 lessons from their early-stage growth you cam still apply today!

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In the age of rapid technological advancements and changing consumer behaviors, companies like UberSpotify, and Airbnb have emerged as pioneers in their respective industries. These disruptors have not only revolutionized their markets but have also demonstrated exceptional growth strategies. 

By analyzing their early growth strategies, we can uncover valuable lessons that can be applied to other businesses seeking accelerated growth today. In this article, we will explore five growth lessons from Uber, Spotify, and Airbnb, diving deeper into each lesson with relevant examples.

Read the full story: Airbnb, Uber, Spotify, HubSpot, Etsy,  Slack, WhatsApp and more. The strategies they used from early start to scale-up!

1. Embrace a Culture of Constant Testing and Learning

Uber, Spotify, and Airbnb recognize the value of continuous learning through experimentation. They prioritize creating an environment where employees are encouraged to explore new ideas, test hypotheses, and learn from both successes and failures. This culture of experimentation allows them to iterate quickly, adapt to changing market dynamics, and identify growth opportunities.

For example, Uber’s success is partly attributed to its willingness to experiment with different service offerings and business models. The company initially started as a high-end black car service but soon expanded into various segments like UberX, UberPOOL, and UberEATS. By experimenting with different offerings and learning from user feedback, Uber refined its services to cater to a broader customer base and maximize growth potential. 

Other remarkable experiments by Uber are the Surge Pricing Experiment, where they experimented with dynamically adjusting prices based on supply and demand, and then later on further tested on adjusting messaging each public. In an effort to reduce costs and increase efficiency, Uber introduced UberPOOL as an experiment. This feature allowed riders traveling in the same direction to share a ride and split the cost. The experiment aimed to test the viability and user acceptance of shared rides, and it eventually became a successful offering that contributed to Uber’s growth.

Airbnb also leveraged experimentation for growth since the very start. Among the many experiments AirBnb runs at any given time, one experiment  from their early days exemplifies how they apply an experimentation  mindset not only to improve conversions but to provide an overall superior experience for hosts and guests.  Recognizing the importance of high-quality photos in attracting guests, Airbnb conducted an experiment where they offered professional photography services to hosts. The experiment aimed to determine whether professional photos could significantly impact booking rates and improve the overall user experience. The results showed that listings with professional photos had higher booking rates, leading Airbnb to incorporate professional photography as a standard offering.

To expand beyond accommodations, AirBnb experimented with the Experiences feature. This allowed hosts to offer unique activities and experiences to travelers, ranging from cooking classes to city tours. The experiment aimed to diversify Airbnb’s offerings and provide users with a more comprehensive travel experience. The success of the Experiences feature led to its integration as a core part of Airbnb’s platform. Today, AirBnb runs over 500 tests consecutively to improve every aspect of their community’s journey. 

Spotify’s growth trajectory is also filled with constant experimentation. A note-worthy example is their personalized playlists. Spotify continuously experiments with personalized playlists to enhance user engagement and satisfaction. They use machine learning algorithms to analyze user listening behavior and preferences, and then create curated playlists tailored to individual tastes. This experiment aimed to test the impact of personalized recommendations on user retention and engagement. The success of personalized playlists became a hallmark feature of Spotify’s platform.

Another interesting experiment was the podcast expansion. Recognizing the growing popularity of podcasts, Spotify conducted experiments to expand its podcast offerings. They acquired podcast networks and exclusive content, such as The Joe Rogan Experience and The Michelle Obama Podcast, to attract new users and increase engagement. These experiments helped Spotify become a significant player in the podcasting industry and diversified its content portfolio.

These examples highlight how Uber, Airbnb, and Spotify continuously experiment with new features, services, and pricing strategies to enhance their offerings, attract users, and drive growth. By conducting these experiments and leveraging the insights gained, these companies have been able to iterate and optimize their platforms, ultimately contributing to their remarkable success.

2. Make Data-Driven Decisions:

Companies with an experimentation mindset leverage data to drive decision-making. They understand the power of data in validating hypotheses and informing strategic choices. They gather and analyze user data, market trends, and performance metrics to make informed decisions on product development, marketing strategies, and expansion plans.
 
Spotify, for instance, continuously conducts A/B testing to evaluate new features and user interface changes. By measuring user engagement, retention rates, and conversion metrics, the company gains insights into what resonates with users and drives growth. These data-driven decisions enable Spotify to refine its product and deliver a better user experience.
 
Airbnb also relies on data analytics to drive decisions such as smart pricing and search ranking algorithms. Smart pricing leverages data on location, property type, seasonality, and demand trends to suggest optimal prices for hosts, increasing bookings and earnings. Airbnb’s search ranking algorithms utilize data on user preferences, search queries, and reviews to deliver personalized and relevant search results. These data-driven approaches empower hosts to optimize their pricing strategies while enhancing the overall user experience by providing accurate and personalized search results.
 
Uber’s data-driven decision-making is evident in its implementation of surge pricing and dynamic routing. Additionally, Uber’s algorithms leverage data on traffic patterns and road conditions to provide drivers with the most efficient routes. These data-driven strategies enable Uber to enhance the user experience, ensure reliable service, and maximize efficiency within their transportation network.
 
These examples demonstrate how Uber, AirBnb, and Spotify utilize data-driven decision-making to optimize their offerings, personalize user experiences, and drive growth. By leveraging vast amounts of data, these companies can make informed choices that enhance their services, improve user satisfaction, and maintain a competitive edge in their respective industries.

3. Encourage Risk-Taking and Fail Fast

Innovation and growth often go hand in hand with risk-taking and a willingness to embrace failures as valuable learning experiences. Companies that encourage risk-taking and embrace the concept of failing fast are better positioned to drive innovation, adapt to market dynamics, and achieve sustainable success. This holds true for industry disruptors like Uber, Airbnb, and Spotify. These companies have fostered cultures that not only tolerate failure but actively encourage employees to take risks and learn from their mistakes.

Uber has fostered a culture that encourages risk-taking and embracing failures as learning opportunities. The company understands that innovation requires taking calculated risks and acknowledges that not all experiments will yield positive outcomes. Uber empowers its employees to explore new ideas, test hypotheses, and iterate quickly. The company embraces the concept of “failing fast,” which means acknowledging failures early, learning from them, and pivoting accordingly. This approach is exemplified by Uber’s willingness to experiment with different service offerings and business models.

Airbnb empowers its employees to challenge the status quo and think creatively. The company encourages teams to experiment with new features, offerings, and marketing strategies. They understand that not every experiment will be successful, but the key is to fail fast and learn from the outcomes. This mindset is reflected in Airbnb’s growth journey, where they faced initial challenges in building trust among users. However, by iterating on their platform, implementing user feedback, and fine-tuning their offerings, Airbnb was able to overcome obstacles and achieve exponential growth. 

Spotify’s data-driven approach plays a crucial role in their risk-taking mindset. By analyzing user data, engagement metrics, and feedback, Spotify gains insights into what resonates with users and what doesn’t. This knowledge allows them to iterate quickly and make data-informed decisions. Spotify’s experimentation mindset is evident in their continuous A/B testing of new features and interface changes.

5. Foster Cross-Functional Collaboration

An experimentation mindset thrives in a collaborative environment. Uber, Spotify, and Airbnb emphasize cross-functional collaboration, bringing together teams from different disciplines to ideate, experiment, and learn together. This collaboration ensures diverse perspectives, encourages knowledge sharing, and leads to innovative solutions.

Airbnb recognizes the value of cross-functional collaboration in delivering a seamless user experience and driving business growth. The company promotes a collaborative environment by encouraging teams from different functions, such as engineering, design, marketing, and customer support, to work together on cross-functional projects. For instance, when launching new features or enhancing the platform’s usability, cross-functional teams collaborate to ensure that all aspects are considered, from the technical implementation to the marketing and customer support requirements. Airbnb also fosters collaboration through regular cross-functional meetings, knowledge-sharing sessions, and team-building activities. By fostering collaboration, Airbnb leverages the collective intelligence of its teams to deliver innovative solutions and meet the evolving needs of its users.

Spotify places a strong emphasis on cross-functional collaboration, recognizing its role in driving innovation and delivering a superior user experience. The company encourages employees from different disciplines, including engineering, design, data science, and content curation, to work together in cross-functional teams. These teams collaborate closely to develop and refine Spotify’s product offerings, ensuring seamless integration of technology, design, and content. Additionally, Spotify promotes a culture of transparency and open communication, where teams are encouraged to share their knowledge, ideas, and insights. This collaborative approach enables Spotify to harness the diverse expertise within the organization and continuously enhance its music streaming platform.

Uber has successfully fostered cross-functional collaboration by breaking down silos and encouraging open communication and knowledge sharing across departments. The company promotes a culture of teamwork and collaboration, where individuals from different functions work together to solve complex problems. For example, Uber’s operations team collaborates closely with the product team to identify areas for improvement and develop innovative features that enhance the user experience. Furthermore, cross-functional teams are formed to tackle specific projects or initiatives, ensuring that diverse perspectives and expertise are incorporated. By fostering collaboration, Uber maximizes efficiency, promotes innovation, and drives continuous improvement across its operations.

By breaking down silos, promoting open communication, and encouraging teamwork, these companies leverage the collective intelligence and diverse skills of their teams. Businesses can learn valuable lessons from their approaches, emphasizing the need to cultivate a collaborative culture, form cross-functional teams, and provide opportunities for knowledge-sharing and collaboration.

 

5. Focus on Seamless User Experience:

In today’s highly competitive business landscape, delivering a seamless user experience has become paramount for companies aiming to stand out and succeed. By prioritizing user experience, companies can build strong customer loyalty, drive engagement, and ultimately achieve long-term growth. Uber, Airbnb, and Spotify are renowned for their commitment to providing seamless user experiences, setting industry benchmarks and revolutionizing their respective markets.

Uber has revolutionized the transportation industry by placing a strong emphasis on creating a seamless user experience from the moment a user opens the app to request a ride. The app’s user interface is designed to be user-friendly and straightforward, allowing users to easily request rides, track their drivers in real-time, and pay seamlessly through the app. Uber has also prioritized safety and convenience, implementing features like driver ratings, real-time ETAs, and cashless transactions. By focusing on these aspects, Uber has successfully created a seamless user experience that has disrupted the traditional taxi industry and made ride-hailing more accessible and convenient for millions of users worldwide.

AirBnb has transformed the way people travel by offering a seamless user experience in the realm of accommodation. With a user-friendly website and mobile app, Airbnb enables users to effortlessly search for unique and personalized accommodations, book their stays, and communicate with hosts. The platform provides detailed property listings with high-quality photos, transparent pricing, and user reviews, ensuring that users have all the necessary information to make informed decisions. Furthermore, Airbnb’s emphasis on trust and safety through verified profiles, secure payments, and reliable customer support has further enhanced the user experience. By prioritizing seamless interactions and trust-building, Airbnb has redefined the way people book accommodations and created a global community of travelers and hosts.

As a leader in the music streaming industry, Spotify has set the standard for delivering a seamless user experience. The platform provides a vast library of music accessible across various devices, allowing users to effortlessly discover, create, and curate personalized playlists. Spotify’s user interface is intuitive and visually appealing, with features like easy search functionality, personalized recommendations, and seamless transitions between devices. By consistently focusing on the user experience and leveraging data-driven insights to refine their recommendations and features, Spotify has cultivated a loyal user base and remained at the forefront of the music streaming industry.

In conclusion, Uber, Airbnb, and Spotify have demonstrated a strong commitment to delivering seamless user experiences, redefining their respective industries in the process. By prioritizing user-friendly interfaces, convenience, trust, and personalization, these companies have captured the hearts of millions of users worldwide. By understanding and applying the lessons learned from their strategies, businesses can strive to create exceptional user experiences and differentiate themselves in a competitive marketplace.

Back to You

The success stories of Uber, Spotify, and Airbnb provide valuable insights into the strategies and approaches that can drive accelerated growth in today’s rapidly changing business landscape. 

These disruptors have not only revolutionized their industries but have also exemplified exceptional growth strategies. By analyzing their journeys, we can extract several key lessons that businesses can apply to their own growth endeavors.

Learn by example! Read other growth studies here.

The post Innovation and Disruption: 5 Growth Lessons from Uber, Spotify, and Airbnb first appeared on GrowthHackers.com.

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