Beanstack for Libraries
Delve into articles, how-to instructions, and guides geared toward libraries using Beanstack.
Getting Started
- Libraries: New client implementation checklist
- Libraries: How to review your site in preparation for summer reading
- Libraries: Library Beanstack Quick Start Guides
- Libraries: Library staff and reader cheat sheet examples
- Libraries: Roles and access levels
- Libraries: Client Success Simulator guide
- Libraries: How to successfully transition leadership of your Beanstack site
Common Troubleshooting & FAQs
- Libraries: A reader or account is in our system twice as a duplicate. What should I do?
- Libraries: How far into the past can users back-date reading?
- Libraries: Why do the badges for a reader not appear to match up with their challenge participation (i.e., minutes read, activities completed)?
- Libraries: If I go to “Find a Person” and enter the branch name, will all readers at that branch appear?
- Libraries: If I’m adding a reader from the admin view, are they automatically enrolled in a challenge?
- Libraries: Why don’t I see the registration badge or reward listed for someone who is enrolled in the challenge?
- Libraries: When do readers' ages update automatically?
- Libraries: What do I do if someone selected the wrong challenge upon registering and the right challenge is no longer displaying?
- Libraries: Registration errors, trailing white spaces, and other issues
- Libraries: Are challenges restricted to logging just books or minutes? Can they be based on something else like attending events or points?
- Libraries: What are event types and are they recommended to readers?
- Libraries: Can I edit the notification email readers receive when they earn a reward?
- Libraries: How can I an email to all accounts or all challenge participants?
Managing Account Creators & Readers
- Libraries: How to find and manage reader accounts
- Libraries: How to update an account creator’s information, like username or email address
- Libraries: How to reset an account creator’s password
- Libraries: How to add an offline account
- Libraries: How to create a new staff or administrative account
- Libraries: How to view who has different levels of staff/admin access on your site
- Libraries: How to add a reader to an existing account
- Libraries: How to transfer a reader from one account creator to another
- Libraries: How to change the access level of an existing account
- Libraries: How to delete a reader
- Libraries: How to delete an account creator
- Libraries: How to import library accounts via CSV
- Libraries: How to redeem rewards for readers
Managing Readers in Challenges
- Libraries: How to enroll a reader in a challenge from the admin view
- Libraries: How to register a returning reader for a reading challenge
- Libraries: How to add and view notes for readers
- Libraries: How to log past reading for a new offline reader account
- Libraries: How to complete a challenge for one or more readers
- Libraries: How to enroll a new reader in a past challenge
Managing Reader Logs & Other Actions
- Libraries: How to log reading for a reader
- Libraries: How to edit a reading session for a reader
- Libraries: How to delete a reading session for a reader
- Libraries: How much reading time can library readers log at once?
- Libraries: How to download or print a reading log for a reader from the admin side
- Libraries: How to log activities and complete badges for a reader
- Libraries: How to view reviews written by a specific reader
- Libraries: How to add a review for a reader
- Libraries: How to view a reader’s earned achievements
- Libraries: How to remove an achievement badge from a reader’s profile
Reading Challenges
- Libraries: Challenge setup details and best practices
- Libraries: How to make a reading challenge ongoing
- Libraries: Activity badge ideas
- Libraries: How points challenges work
- Libraries: How to set up a points-based challenge
- Libraries: How to create points badges
- Libraries: How to manage my site’s points system
- Libraries: How to activate points site-wide
- Libraries: Sponsored badge imagery from iREAD, CSLP, and TD Bank
- Libraries: Using non-repeatable or repeatable activity badges
- Libraries: How to remove the ability for readers to log reading, and only log activities, at the challenge level
- Libraries: Logging by events (not using activity badges): How to update the events from which people may select
- Libraries: How to end an ongoing challenge and replace it with a new one
- Libraries: How to include a survey with your challenge
Reports & Insights
- Libraries: How to use Insights on your library site
- Libraries: How to customize your Insights dashboard
- Libraries: Who has access to library Insights and Reports?
- Libraries: How often is the data in Reports and Insights updated?
- Libraries: How to compare a current reading challenge to a past reading challenge in Insights
- Libraries: What reports can I view about library account creation/registration?
- Libraries: How to view offline reader participation data using reports
- Libraries: Why are my results in Insights showing up as negative percentages?
- Libraries: Regional Reporting Sites
Site Setup & Settings
- Libraries: How to enable and use the updated web logging form for libraries
- Libraries: How to change the registration fields collected on your site
- Libraries: How to enable duplicate account prevention
- Libraries: How to edit your welcome email
- Libraries: When do participants receive the welcome email?
- Libraries: How to promote the mobile app on your web sign-in page
- Libraries: How to add answers to registration fields like school, partner, or custom questions
- Libraries: Achievements process, standards, and upcoming content
- Libraries: How to require readers to enter a book title when logging
- Libraries: How to show reviews on your landing page
- Libraries: Logo Linkback: How to link back to your library’s site on Beanstack
- Libraries: How to set up batch logging or the ability for a reader to log more than one book at a time
- Libraries: Is it required to collect age with Beanstack?
- Libraries: How do I enable or disable Friends and Leaderboards on my library’s site?
- Libraries: Where do messages submitted via “Contact Us” at the bottom of our site go?
- Libraries: How to add/remove the registration reminder message about drawing winner notifications
- Libraries: How are schools listed to registering readers?
- Libraries: Can accounts share duplicate email addresses and phone numbers?
- Libraries: How to turn off the ability for readers to register for your Beanstack site
- Libraries: How to restrict back-dated logging
- Libraries: How to restrict your site to activities-only logging
- Libraries: How to turn off logging or the ability to log for your site
- Libraries: Sandbox site FAQs
Reader Experience
- Libraries: How admin can view the reader experience
- Libraries: How to create an account and add readers
- Libraries: How to log reading from the reader view
- Libraries: How to edit or delete a reading session on the web
- Libraries: How to log minutes using the web timer
- Libraries: How to log activities from the reader view
- Libraries: How to view your overall progress in a challenge
- Libraries: How to reset a forgotten password as a reader
- Libraries: How readers can add a custom profile image on the web
- Libraries: How to add and delete readers from the reader view
- Libraries: How to share a reader with another account
- Libraries: How to update an account creator’s password from the reader view
- Libraries: How to enroll in an ignored challenge from the reader view
- Libraries: How to earn points from the reader view
- Libraries: How to set up personalized book recommendations as a reader
- Libraries: How to edit a text box response from the reader side
- Libraries: How to view a challenge log or overall reading log as a reader
- Libraries: How readers can print their own reading logs
- Libraries: An account creator tried to reset their password but is seeing a message that says “Invalid Token.” What does that mean?
- Libraries: Why is a reader seeing log types that are not a part of the challenge in which they are enrolled?
- Libraries: How readers earn and view achievements
- Libraries: How to create a Wish List
- Libraries: How readers can add friends and view their leaderboards
Managing & Logging for Groups
- Libraries: How to create accounts for readers and groups
- Libraries: How to mark an entire group as having completed a reading challenge
- Libraries: What if a group wants to log “all at one time,” but they have different ages of kids?
- Libraries: How to turn on/off the ability for participants to register as a group
- Library: How to add a new group to an existing group account
- How to register a class or group from the reader view
- How to log for a group - individually
- How to log for a group - all at one time
Content
- Libraries: How to allow readers to write reviews
- Libraries: Who can see approved reviews?
- Libraries: How to display events on your site's landing page
- Libraries: What are picture reviews?
- Libraries: How to add announcements to readers’ personalized emails
- How to set minimum and/or maximum character amounts to reader book reviews
- Libraries: How to add events to recommend to readers
- How to approve or reject reviews
