IdeaScale Support Center

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Product Updates

Upcoming feature release and updates

Workspace

Workspace landing page, topbar, search etc.

Manage Workspace

All Manage Workspace settings

Campaign Management

All campaign related sections & settings

IdeaScale AI

All the help articles related to IdeaScale AI analytics tool.

IdeaScale Whiteboard

Whiteboard Dashboard, Task Manager, Folders.

Best Practices

Best practices for features like tags, anonymous submissions.

New User Guides

Guides for admins, moderators and users to get started.

Personal Settings

All sections of Personal settings/Profile page

Reporting

All reporting related articles

Idea Management

Idea Management features for Moderator use

Moderator Dashboard

Moderator Dashboard for moderating ideas

Member Management

Member Management & Group Settings

Community Overview

All articles related to Community Overview

Community Configuration

All the settings related to the configuration of community.

Email Settings

All settings related to Email notifications

- Automation

All articles related to Automation section

Community Access

All articles related to Community Access section

Integrations

Help articles on various integrations available

Data

Imports, exports, member/data deletion

Government

Government related help articles

Policies & Notices

All IdeaScale policies and terms of use