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Organize

Organize: Drag & Drop

Learn to expand and organize your Knowledge Base effectively.

TL;DR

1
Expand Knowledge Base
Click the drop down arrow to view your Knowledge Base areas.
2
Move Docs
Drag and drop Docs to desired destinations.
3
Rearrange items
Click and drag to rearrange within your Knowledge Base.
4
Manual moves
Hover over the Collection or Doc, use the three dots to select "Move to" and choose the destination.

Let's Do It Together!

Step 1: Expand Your Knowledge Base

  1. Click the drop down arrows to expand your Knowledge Base areas.

Snapshot

Step 2: Move a Doc

  1. Drag and drop Docs into your Knowledge Base sections.

Snapshot

Step 3: Rearrange Articles or Collections

  1. When dragging and dropping items, watch for the highlighted line to see where it will drop.

Snapshot

Step 4: Directly Move Items

  1. Click the three dots on a Collection or Doc.

  2. Select Move to to choose the destination.

Snapshot

FAQ

Can I move Collections the same way as Docs?
Yes. Click and drag a Collection to place it in a Section or another Collection.
How do I rearrange Docs or Collections within a Section?
Click and drag the item while watching for the highlighted line. The line shows where the item will land.
How do I move content directly without dragging?
Click the three dots on a Doc or Collection and select Move to. Expand the area and choose the new location.

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