TL;DR
1
Define Sections
Use sections to create main categories at the top level.
2
Create Collections
Group related Docs and Collections together.
3
Add Docs
Place Docs in Collections or at the root level.
4
Add New Content
Use the + icon while hovering over the Knowledge Base to add Sections, Collections, and Docs.
Let's Do It Together!
Step 1: Sections
Sections are the main categories of your Knowledge Base, like Getting started.
They exist at the top level and cannot be nested within collections.
Sections provide a clear structure for your Knowledge Base.
NOTE: Sections cannot be nested inside other Sections or Collections.
Step 2: Collections
Collections can contain Docs and other Collections.
This allows you to group related content together flexibly.
Use collections to organize your Docs effectively.
Tip: Collections can be placed inside other Collections ✨
Step 3: Docs
Docs are your actual articles that provide information..
Docs are essential for delivering content in your Knowledge Base.
Tip: Docs can be placed directly in a collection or at the root level of your Knowledge Base.
Step 4: Add Sections, Collections, and Docs
Hover over your Knowledge Base and click the plus icon.
From here, you can add Docs, collections, and sections.
Remember, sections cannot be added within collections.
FAQ
What are the main parts of a Knowledge Base?
- A Knowledge Base is organized into Sections, Collections, and Docs.
- Sections sit at the top level as main categories.
- Collections group Docs or other Collections together.
- Docs are individual articles that hold your content.
What is a Section in a Knowledge Base?
A Section is a top-level category. Sections cannot be nested inside other Sections or Collections.
What is a Collection in a Knowledge Base?
A Collection contains Docs and can also contain other Collections. This lets you group related content for easier navigation.
What are Docs in a Knowledge Base?
Docs are your articles. They can be placed inside a Collection or at the root level of your Knowledge Base.
How do I add Sections, Collections, or Docs?
- Hover over your Knowledge Base and click the plus icon.
- From here, add a Doc, Collection, or Section.
- You can also add Docs and Collections from within a Collection.
- Remember: Sections cannot be added inside a Collection!