Welcome to Intelligence X on intelx.io Help System
https://help.intelx.io/
Recent content in Welcome to Intelligence X on intelx.io Help SystemHugoen-usSearch
https://help.intelx.io/faq/search/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/faq/search/<h2 id="why-am-i-seeing-different-search-results">Why am I seeing different search results?</h2>
<p>Observing different search results for the same input (the same search term and filters) can be normal and occur in a variety of instances. There is no guarantee that an exact same search returns exactly the same results.</p>
<ul>
<li>New search results may have been added or some removed.</li>
<li>Limitations: When many search results are returned and the max results per bucket is reached, then the search stops for that bucket. Multiple searches may return a different window of that max result count per bucket. In such cases it is recommended to filter based on dates and buckets.</li>
<li>Internal maintenance: During server upgrades not all results may be available.</li>
<li>Timeouts: Internal timeouts may influence the number of results returned.</li>
<li>Different API instances: Depending on the assigned license, users may use different API instances that have different internal limitations and timeouts.</li>
</ul>
<h2 id="can-i-perform-a-full-text-search">Can I perform a full-text search?</h2>
<p>Full-text search is not supported. It will never be. Please refer to the <a href="https://help.intelx.io/get-started/">Get started</a> and <a href="https://help.intelx.io/get-started/selector/">Selector</a> documentation to learn how to use Intelligence X effectively.</p>Selectors
https://help.intelx.io/get-started/selector/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/get-started/selector/<p>Below is a non-exhaustive list of supported selectors to perform searches. A selector is a search term supported as input on intelx.io.</p>
<table>
<thead>
<tr>
<th>Selector</th>
<th>Example</th>
</tr>
</thead>
<tbody>
<tr>
<td>Email address</td>
<td><code>[email protected]</code></td>
</tr>
<tr>
<td>Domain</td>
<td><code>example.com</code></td>
</tr>
<tr>
<td>URL</td>
<td><code>https://example.com</code></td>
</tr>
<tr>
<td>IP (IPv4 and IPv6)</td>
<td><code>13.107.246.59</code>, <code>2001:db8::1</code></td>
</tr>
<tr>
<td>CIDR (CIDRv4 and CIDRv6)</td>
<td><code>192.168.0.0/24</code>, <code>2001:db8::/32</code></td>
</tr>
<tr>
<td>Phone Number</td>
<td><code>+6281234567890</code></td>
</tr>
<tr>
<td>Bitcoin address</td>
<td><code>1A1zP1eP5QGefi2DMPTfTL5SLmv7DivfNa</code></td>
</tr>
<tr>
<td>Ethereum address</td>
<td><code>0x32Be343B94f860124dC4fEe278FDCBD38C102D88</code></td>
</tr>
<tr>
<td>MAC address</td>
<td><code>00:1A:2B:3C:4D:5E</code></td>
</tr>
<tr>
<td>IPFS Address</td>
<td><code>QmT5NvUtoM5nWFfrQdVrFtvGfKFmG7AHE8P34isapyhCxX</code></td>
</tr>
<tr>
<td>Social Security Number</td>
<td><code>555-50-1234</code></td>
</tr>
<tr>
<td>Monero Address</td>
<td><code>46thSVXSPNhJkCgUsFD9WuCjW4K41DAHGL9khni2VEqmZZhfEZVvcukCp357rfhngZdviZMaeNdj5CLqhLyeK2qZRBCyL7Q</code></td>
</tr>
</tbody>
</table>
<h2 id="domain-and-url-searches">Domain and URL Searches</h2>
<p>Depending on the input, the search algorithm looks for different variations of the input.</p>Top-Level Domain Support
https://help.intelx.io/api/tld/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/api/tld/<p>Below is the non-exhaustive list of supported top-level domains (573). The list might change at anytime and additional TLDs may be supported or existing ones removed.</p>
<p>Support of these TLDs is guaranteed across the Intelligence X system, and includes recognition of domain names in URLs, emails, subdomains, domains across the backend (our crawlers, indexing system) and frontend (intelx.io, identity.intelx.io, APIs).</p>
<p>Note that this support relates to searching, not to our web crawlers which you can review in the <a href="https://help.intelx.io/api/bucket/">bucket list</a>.</p>Buckets
https://help.intelx.io/api/bucket/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/api/bucket/<p>Intelligence X categorizes data sources into bucket. Buckets can be used to filter search results and broad identify the source of individual results. For example, the bucket “darknet.tor” indicates the result origins from some a Tor hidden service (onion domains) and was collected by our Tor crawler. Buckets have machine readable names (like “darknet.tor”) and corresponding human readable names (like “Darknet Tor”).</p>
<p>Access to some buckets is restricted to paid licenses, while some may be available as partial preview, and others may be available fully redacted, depending on your license.</p>Download
https://help.intelx.io/faq/download/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/faq/download/<h2 id="why-cant-i-download-full-databases">Why can’t I download full databases?</h2>
<p>Intelligence X was not intended for bulk download of entire databases. You can use the Tree View to look at other parts linked to the search result.</p>
<h2 id="can-i-download-all-the-files-in-tree-view-at-once">Can I download all the files in Tree View at once?</h2>
<p>No. However, it is possible to download the files in Tree View separately one by one. There is no API functionality to download all parts of a file that are linked at once.</p>Export
https://help.intelx.io/get-started/export/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/get-started/export/<p>There are multiple ways to export data locally:</p>
<ul>
<li>Download individual results on intelx.io: You can download the original copy by clicking on “💾 Save File” in the Actions tab</li>
<li>Download multiple search results on intelx.io: Use the Export ZIP button on the top right after searching</li>
<li>Use the Identity Portal to download all lines where the selector appears</li>
</ul>
<h2 id="export-zip-on-intelxio">Export ZIP on intelx.io</h2>
<p>Go to <a href="https://intelx.io/">intelx.io</a> and search for something. If there are more than 1000 results, you may want to apply filters. The Export ZIP function limits are <a href="https://help.intelx.io/api/limits/">documented here</a>.</p>Identity Portal
https://help.intelx.io/get-started/identity/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/get-started/identity/<p>The Identity Portal offers 3 powerful features:</p>
<ol>
<li>Display search results by line and highlight the search term</li>
<li>Export Leaked Accounts</li>
<li>Reverse Lookup for Stealer Logs</li>
</ol>
<h2 id="search-results-by-line">Search Results by Line</h2>
<p>This function searches for and lists all lines where a search term appears, and like intelx.io, it searches across all data categories. Each line contains first the ID of the search result, which can be opened by clicking on it. The next columns show the file type and the data category, followed by the line where the search term appears.</p>License
https://help.intelx.io/faq/license/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/faq/license/<h2 id="do-you-offer-monthly-subscriptions">Do you offer monthly subscriptions?</h2>
<p>No. We only offer yearly subscriptions. you can view our available licenses on our product page here: <a href="https://intelx.io/product">intelx.io/product</a></p>
<h2 id="can-i-trade-data-for-a-license">Can I trade data for a license?</h2>
<p>No. We do not accept any user submissions.</p>
<h2 id="i-cant-see-data-even-though-i-have-a-trial-account">I can’t see data even though I have a trial account.</h2>
<p>All newly registered users receive a one-week trial that has all the functions of a fully-paid license, however, access to certain data buckets like leaks and stealer logs is only available to paid users.</p>Limits
https://help.intelx.io/api/limits/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/api/limits/<div class="alert alert-primary" role="alert">
<p>Limits are enforced at the API key level.</p>
<ul>
<li>Search API: You can see your type of access and daily search credits in the <a href="https://intelx.io/account?tab=developer">Developer Tab</a> 🔒 on your user account page.</li>
<li>Leaks API: It uses separate daily credits available in the <a href="https://identity.intelx.io/status.html">API status page</a> 🔒 of the Identity Portal.</li>
</ul>
</div>
<h2 id="search">Search</h2>
<h3 id="intelxio">intelx.io</h3>
<p>Following limits and timeouts apply to searches on intelx.io. They also applies to the Search API endpoint <code>/intelligent/search</code>.</p>
<table>
<thead>
<tr>
<th>Function</th>
<th>free.intelx.io (Free Users)</th>
<th>2.intelx.io (Paid Users)</th>
</tr>
</thead>
<tbody>
<tr>
<td>Max Results Per Bucket</td>
<td>200</td>
<td>1000</td>
</tr>
<tr>
<td>Max Concurrent Searches</td>
<td>5</td>
<td>10</td>
</tr>
<tr>
<td>Search Timeout</td>
<td>1 minute</td>
<td>2 minutes</td>
</tr>
<tr>
<td>Keep Results Timeout</td>
<td>3 minutes</td>
<td>10 minutes</td>
</tr>
</tbody>
</table>
<h3 id="identityintelxio">identity.intelx.io</h3>
<p>The following limits and timeouts apply to searches on identity.intelx.io and the Leaks API endpoint <code>/live/search/internal</code>:</p>Account
https://help.intelx.io/faq/account/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/faq/account/<h2 id="i-did-not-receive-the-verification-email">I did not receive the verification email</h2>
<p>There is likely no account associated with your email address. If you have tried to create an account and didn’t receive a verification email, it is possible there was a typo in the email address you entered. To resolve this, re-register and make sure to carefully enter your correct email address.</p>
<h2 id="i-am-blocked-from-logging-in-what-do-i-do">I am blocked from logging in. What do I do?</h2>
<p>IP addresses are temporarily blocked by our firewall if it detects unusual activity. This is a common precautionary measure to protect our users.</p>Search API
https://help.intelx.io/api/search/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/api/search/<div class="alert alert-primary" role="alert">
The main Search API documentation is available <a href="https://github.com/IntelligenceX/SDK/blob/master/Intelligence%20X%20API.pdf">here in PDF format</a>. This site is supplementing that documentation.
</div>
<h2 id="filetreeview"><code>/file/treeview</code></h2>
<p>The Search API endpoint <code>/file/treeview</code> was added in June 2025. It returns a JSON array of items that represent the data visualized in the “Tree View” to intelx.io end-users. Essentially, this returns a list of other items linked to a given item. Intelligence X links related items such as,</p>
<ul>
<li>Stealer Logs that contain a collection of files in a single container file (typically a ZIP or RAR file)</li>
<li>Other container files that represent a single leak</li>
<li>Large files that are broken up into multiple files</li>
<li>Archived website copies (different URLs) to a single domain</li>
<li>Archived website copies (different historical copies of the same URL) to a single URL</li>
</ul>
<p>This endpoint is only available to users with a valid API, Identity, or Enterprise license.</p>Debugging
https://help.intelx.io/api/debugging/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/api/debugging/<div class="alert alert-primary" role="alert">
<h4 class="alert-heading">Notice of No Support 👆🏻</h4>
Intelligence X does not provide support for debugging and development. You are on your own - good luck! 🍀
</div>
<p>General API debugging tips:</p>
<ul>
<li>Log both the request and the response.</li>
<li>If you receive an HTTP error, your input is likely the problem.</li>
<li>If you cannot access our API, your IP is likely blacklisted.</li>
</ul>
<h2 id="live-debugging">Live Debugging</h2>
<p>The easiest way to debug is by using our frontends, which act as clients to the APIs:</p>Payment
https://help.intelx.io/faq/payment/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/faq/payment/<h2 id="credit-cards-and-paypal">Credit Cards and PayPal</h2>
<p>At the moment, we only accept credit card and PayPal payments from verified company accounts.</p>Content Removal
https://help.intelx.io/faq/abuse/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/faq/abuse/<p>You can file a Content Removal request here: ➡️ <a href="https://intelx.io/abuse">intelx.io/abuse</a></p>
<h2 id="who-can-submit-a-request">Who Can Submit a Request</h2>
<div class="alert alert-warning" role="alert">
Only the individual who owns the personal data may submit a removal request (data subject). We will not accept requests from third parties unless they have explicit legal authorization to act on behalf of the data owner.
</div>
<h2 id="no-anonymous-requests">No Anonymous Requests</h2>
<p>We do not accept anonymous requests for content removal. All requests must be submitted by identifiable individuals, and if requested, sufficient proof of identity must be provided to verify ownership of the personal data.</p>Undocumented
https://help.intelx.io/api/undocumented/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/api/undocumented/<div class="alert alert-primary" role="alert">
Undocumented endpoints and features are not supported.
</div>
<h2 id="search-api">Search API</h2>
<h3 id="authenticateinfo"><code>/authenticate/info</code></h3>
<p>This undocumented endpoint lists access details and daily credits associated with the used API key.</p>
<h3 id="x-score">X-Score</h3>
<p>The X-Score is a number indicating how relevant a search result potentially is. It shall not be used.</p>Errors
https://help.intelx.io/faq/error/
Mon, 01 Jan 0001 00:00:00 +0000https://help.intelx.io/faq/error/<div class="alert alert-primary" role="alert">
This site describes error messages encountered by end-users. For API errors, please check the <a href="https://help.intelx.io/api/debugging/#common-http-errors">Debugging</a> section.
</div>
<h2 id="-invalid-search-term">⚠️️🖐🏻 Invalid Search Term!</h2>
<p>intelx.io shows this error message when the input text was not recognized as search selector. See the <a href="https://help.intelx.io/get-started/selector/">Selector</a> documentation for supported input search terms.</p>
<h2 id="-restricted-search-term">☠️ Restricted Search Term!</h2>
<p>intelx.io shows this error message when the search term is likely restricted. This is done in rare instances to balance the legitimate interests of the owner of the search target.</p>