All Systems Operational

About This Site

Auf dieser Seite stellt HIN Informationen zu Wartungsfenstern und zum aktuellen Systemzustand zur Verfügung. Via Button «Subscribe to updates» können Sie Status-Updates per E-Mail und SMS abonnieren.

Sur cette page, HIN met à disposition des informations sur les fenêtres de maintenance et sur l’état actuel des systèmes. Via le bouton «Subscribe to updates», vous pouvez vous abonner aux mises à jour d’état par e-mail et SMS.

Uptime over the past 90 days. View historical uptime.
HIN Client Operational
90 days ago
99.91 % uptime
Today
Alternative Authentisierung | Authentification alternative Operational
90 days ago
100.0 % uptime
Today
HIN Mail Operational
90 days ago
99.98 % uptime
Today
POP3 Operational
90 days ago
100.0 % uptime
Today
IMAP Operational
90 days ago
100.0 % uptime
Today
SMTP Operational
90 days ago
100.0 % uptime
Today
HIN Webmail Operational
90 days ago
100.0 % uptime
Today
HIN Mail-SEAL (HIN Mail an Nichtmitglieder) Operational
90 days ago
99.91 % uptime
Today
E-Rezept Schweiz Service | Service E-Ordonnance Suisse Operational
90 days ago
99.98 % uptime
Today
Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique Operational
90 days ago
100.0 % uptime
Today
Apotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POS Operational
90 days ago
100.0 % uptime
Today
Apotheken mit OVAN-ID | Pharmacies avec identités OVAN Operational
90 days ago
100.0 % uptime
Today
E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies Operational
90 days ago
99.95 % uptime
Today
HIN Sign Operational
90 days ago
99.95 % uptime
Today
HIN Teilnehmerverzeichnis | Répertoire des participants HIN Operational
90 days ago
100.0 % uptime
Today
HIN Servicecenter Operational
90 days ago
100.0 % uptime
Today
HIN Talk Operational
90 days ago
100.0 % uptime
Today
HIN Filebox Operational
90 days ago
100.0 % uptime
Today
HIN Medical Boards Operational
90 days ago
100.0 % uptime
Today
HIN Awareness Portal Operational
90 days ago
100.0 % uptime
Today
HIN Meeting Operational
90 days ago
100.0 % uptime
Today
Kundendienst und Support | Service clientèle et support Operational
90 days ago
100.0 % uptime
Today
CallDesk Operational
90 days ago
100.0 % uptime
Today
Videoidentifikation | Identification vidéo Operational
90 days ago
100.0 % uptime
Today
HIN geschützte Anwendungen | Applications protégées HIN Operational
90 days ago
99.96 % uptime
Today
Emedko Operational
90 days ago
100.0 % uptime
Today
Carimedko Operational
90 days ago
100.0 % uptime
Today
Bemedko Operational
90 days ago
100.0 % uptime
Today
myFMH App Operational
90 days ago
100.0 % uptime
Today
myChiroCH App Operational
90 days ago
100.0 % uptime
Today
Docbox Operational
90 days ago
100.0 % uptime
Today
Covercard Service Operational
90 days ago
99.77 % uptime
Today
HIN Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

HIN Access Services Migration Mar 17, 2026 14:23 - Mar 20, 2026 16:23 CET

From 17 March on, HIN will start migrating the infrastructure for the HIN Access ACS service. The entry point of the HIN protected services (with names like e.g. "protected-service.hin.ch") will be moved to a new solution by changing the DNS entry. The migration will take place over several weeks. We will publish updates on this channel.
We expect this migration to have no impact on the availability of the service. Nevertheless, we would like to inform you about this planned activity in order to ensure transparency and planning security.
Posted on Mar 17, 2026 - 14:21 CET

HIN Client Update Required Mar 18, 2026 15:46 - Mar 21, 2026 18:46 CET

Older versions of the HIN Client (3.6.2 and earlier) are no longer supported and may no longer function correctly.
Please update your HIN Client to the latest version 3.6.4.

We recommend performing the update as soon as possible to avoid any service interruptions.

Thank you for your understanding.
Posted on Mar 18, 2026 - 15:45 CET
Mar 21, 2026

No incidents reported today.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Sign Outage
Resolved - This incident has been resolved.
Mar 19, 16:38 CET
Investigating - We are currently experiencing an outage affecting sign.hin.ch. As a result, document signing is not possible at this time.

Start Time: March 19, 2026 at 15:50

We are investigating the issue.
Mar 19, 16:19 CET
Incident Covercard Service
Resolved - This incident has been resolved.
Mar 19, 12:53 CET
Update - We are continuing to investigate this issue.
Mar 19, 12:53 CET
Investigating - Unfortunately, covercard.hin.ch is currently unavailable.

Start time: 19 March 2026 – 12:00

Thank you for your patience.
Mar 19, 12:27 CET
Mar 18, 2026

No incidents reported.

Mar 17, 2026
HIN Sign QES Interrupted
Resolved - This incident has been resolved.
Mar 17, 17:19 CET
Update - We are continuing to investigate this issue.
Mar 17, 15:27 CET
Investigating - The QR code required for VideoIdent is currently not being generated in HIN Sign QES. As a result, document signing with HIN Sign QES is not possible at this time.
Mar 17, 15:02 CET
Mar 16, 2026

No incidents reported.

Mar 15, 2026
Maintenance window: HIN Mail
Completed - The scheduled maintenance has been completed.
Mar 15, 21:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:00 CET
Scheduled - The following services will be partially unavailable due to maintenance:

- HIN Webmail
- IMAP
Mar 15, 16:49 CET
Mar 14, 2026

No incidents reported.

Mar 13, 2026
Important note regarding the HIN Client update
Completed - The scheduled maintenance has been completed.
Mar 13, 01:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:20 CET
Scheduled - Please ensure that you are using the latest version of the HIN Client (version 3.6.4). You can install the latest version at hin.ch/download. If you are unable to reinstall the HIN Client yourself, please contact your IT administrator.

HIN Login will no longer work for older versions from 4 March 2026. Customers who have set up access with an SMS code or the HIN Authenticator app can use these as an alternative.
Mar 9, 09:18 CET
Mar 12, 2026

No incidents reported.

Mar 11, 2026
Covercard
Resolved - This incident has been resolved.
Mar 11, 16:51 CET
Investigating - Unfortunately, covercard.hin.ch is currently unavailable.


Start time: 11 March 2026 – 03:55 p.m

Thank you for your patience.
Mar 11, 16:01 CET
Mar 10, 2026

No incidents reported.

Mar 9, 2026
Mar 8, 2026

No incidents reported.

Mar 7, 2026
Important note regarding the HIN Client Update
Completed - The scheduled maintenance has been completed.
Mar 7, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 4, 14:00 CET
Scheduled - Important note regarding the HIN Client update

Please ensure that you are using the latest version of the HIN Client (version 3.6.4). You can install the latest version at hin.ch/download. If you are unable to reinstall the HIN Client yourself, please contact your IT administrator.

HIN Login will no longer work for older versions from 4 March 2026. Customers who have set up access with an SMS code or the HIN Authenticator app can use these as an alternative.
Mar 4, 13:58 CET
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