Automated structured PDF data extraction, API integrations, anomaly detection, and email routing using Boomi's AI AgentStudio and iPaaS platform, following Agile methodologies for iterative delivery. Engineered a customer support algorithm that ranks ticket urgency using 10+ metrics including ACV, ARR, and churn risk, using Java to validate data and notify technical success teams of rankings & anomalies through Slack and email integrations. Developed an AI-enhanced productivity app that won a company hackathon by extracting action items from emails and meeting transcripts, and automating follow-up tasks like sending emails or making Jira tickets using Boomi's AI.

Organized sales data through a Power BI dashboard to automate a monthly sales reporting process saving 2+ hours per request. Partnered with cross-functional teams to customize analytics ensuring the dashboard aligned with the business's needs.