About Jitbit Helpdesk
Access your Jitbit Helpdesk from anywhere with the official iOS app. Stay on top of customer support tickets, respond quickly, and keep your team in sync. KEY FEATURES Full Ticket Management . View, filter, a
Access your Jitbit Helpdesk from anywhere with the official iOS app. Stay on top of
customer support tickets, respond quickly, and keep your team in sync.
KEY FEATURES
Full Ticket Management
. View, filter, and search tickets by status, category, assignee, and date
. Create new tickets with custom fields
. Change status, priority, assignee, and due dates
. Post replies visible to everyone or techs only
Real-Time Updates
. Instant push notifications for new tickets and replies
. Live ticket updates without refreshing
. Never miss an urgent customer request
Security First
. Optional PIN or Face ID/Touch ID app lock
. Secure HTTPS connections required
. Your data stays protected
Productivity Tools
. Canned responses and comment templates
. Knowledge base article integration
. AI-powered reply assistance
. Attach images and files to tickets
Native iOS Experience
. Clean, native iOS design
. Dark and light themes
. iPad support with split-view layout
. Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active
Jitbit Helpdesk account.
Keywords (100 chars, comma-separated):
helpdesk,tickets,support,customer service,ticketing,IT,help desk,service
desk,ITSM,tech support
iOS 26 polish and bug fixes
Previous Versions
Here you can find the changelog of Jitbit Helpdesk since it was posted on our website on 2016-10-04 07:14:56.
The latest version is 10.5 and it was updated on 2026-03-15 15:31:37. See below the changes in each version.
Jitbit Helpdesk version 10.5
Updated At: 2026-03-04
Changes: iOS 26 polish and bug fixes
Jitbit Helpdesk version 10.4.1
Updated At: 2026-01-23
Changes: Tiny bug fixes
Jitbit Helpdesk version 10.2.4
Updated At: 2025-08-14
Changes: Aug 14, 2025
Version 10.2.4
Bug fixes
Jitbit Helpdesk version 10.2.3
Updated At: 2025-07-25
Changes: Jul 25, 2025
Version 10.2.3
Fixed ticket links not opening in the app
Jitbit Helpdesk version 4.11.2
Updated At: 2024-06-04
Changes: Jun 4, 2024
Version 4.11.2
Fixed more bugs
Jitbit Helpdesk version 4.11
Updated At: 2024-05-29
Changes: May 29, 2024
Version 4.11
Bug fixes and improvements
Jitbit Helpdesk version 4.10
Updated At: 2024-01-17
Changes: Jan 17, 2024
Version 4.10
* Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings
Jitbit Helpdesk version 4.9
Updated At: 2023-09-09
Changes: Sep 9, 2023
Version 4.9
Bug and design fixes
Jitbit Helpdesk version 4.8.2
Updated At: 2023-08-02
Changes: Aug 2, 2023
Version 4.8.2
Bug fixes
Jitbit Helpdesk version 4.8
Updated At: 2023-07-12
Changes: Jul 12, 2023
Version 4.8
Bug fixes
Disclaimer
Official App Store Link
We do not host Jitbit Helpdesk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Jitbit Helpdesk is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
