Now, three charges on a single invoice might not be a big issue. You need a single person from each company to cross-check these charges, confirm the rates, and approve the invoice. However, most companies have at least tens of invoices, with some going into hundreds and thousands. In this scenario, the rate of error increases exponentially. The current industry solution is thresholds. If the accessorial charges are within a threshold, they are automatically approved and paid. These thresholds increase the freight spend significantly each year.
Moreover, incidental fees like detention, layover, wait time, off-route miles, and special handling charges can lead to misunderstandings and disputes. The industry’s lack of standardization or definition for these extra expenses often results in disparities and misunderstandings about billing. Furthermore, companies lack a method of validating these charges. Because of this lack of transparency, some could inflate these costs or bill for services that were never provided, and get them approved because of the thresholds.
As a result, everyone loses money. Accessorial charges are one of the main reasons for payables delays in the industry impacting the carriers’ cash flow. They damage mutual trust and may result in increased shipping costs on subsequent invoices. Not to mention that exchanging emails to settle disputes over a single invoice costs both parties a lot of time.
Proposed Solutions
So, what can be done? Looking into most of the articles online, you will find several “solutions.” In fact, none of the options are solutions. They only tell you how to better prepare for the accessorial charges by providing detailed information on your BOL, knowing the National Motor Freight Classification (NMFC) number, and expecting the unexpected. For our clients, these so-called solutions can sound strange. With over 1,000 accessorial charges per month for LT and LTL shipments alone for a mid-sized retailer (eComm deliveries can push this number to 10 times that amount), how many would they have needed to add manually and expect the unexpected?
More importantly, these articles don’t look into the complete picture of the accessorial charges, which is the relationship between the parties. In our day-to-day lives, we have multiple browser extensions that tell you if the source is trustworthy and safe. Services online analyze product reviews, checking if they are real, but you must still be vigilant. In logistics, you always have to look out for overcharges, unproved detention charges, high fuel surcharges, and other charges that need to be double-checked or even triple-checked if you don’t want to lose money.
A Single Source of Truth
Imagine if carriers and shippers had a single source of truth, where detention is calculated via IoT and GPS trackers, notifying parties when the truck breaches the geofence, or guard-house timestamps and even in-yard movement provided by more sophisticated IoT enable cameras. Fuel prices are embedded into the system via API, and all accessorial charges are automatically cross-referenced with the pre-approved list and validated with data received from these IoT devices. This minimizes the possibility of human error and malpractice and nearly eliminates disputes between shipper and carrier. This creates a scenario where all parties are transparent, with their teams doing more important things than cross-checking the numbers between stacks of papers.
One way to solve some of the issues with accessorial charges is to request access to the IoT data from the carrier. Although this is possible, it provides data only for one type of accessorial charge, and there are more than 30 different charges that rely on data from multiple sources. Once you start looking for answers on how to unify all of that data in a single place, you come to different TMS solutions. However, a new issue arises: TMS is on one end, but logistics are multiparty. Furthermore, TMS does help with order management, procurement, asset management, and some other aspects of the freight process, but they lack sophistication in their invoicing and payments using TMS.
At KNNX, we created a single source of truth for every party involved in the logistics process. KNNX Freight connects all existing systems and IoT integrations to gather the shipping data and provides as overwatch to your logistics. In-transit data is added directly to our platform, eliminating the uncertainty of the charges in the final invoice. This data is then used to generate a live invoice available to both shipper and carrier, eliminating the manual effort of cross-referencing the charges and streamlining the payment process.
If you are looking for a solution that can enhance your existing TMS system and provide transparency to all of your clients and partners, or if you don’t have a TMS solution and want to learn how KNNX can help you, schedule a demo with one of our team members or learn more over at solutions page.
]]>With the spectre of climate change looming larger than ever, the freight and logistics sectors are making strides toward greener practices. Regulations like the IMO 2020 rule and initiatives from industry leaders signal a shift towards cleaner fuels and reduced emissions. However, water shortages and port disruptions underscore the urgency for further action in creating sustainable supply chains. Moreover, electric vehicles are gaining significant traction in the logistics industry. Numerous companies are already deploying electric trucks for last-mile delivery, and we anticipate this trend to escalate throughout the year. These sustainability changes are further supported by advancements in carbon measurement systems and tools for analyzing and storing this information, exemplified by technologies like KNNX Freight.
The advent of autonomous driving technology promises to revolutionize logistics by increasing efficiency and reducing reliance on human labour. With the potential to mitigate driver shortages and enhance safety, autonomous vehicles are reshaping the future of freight transportation, paving the way for more sustainable and secure logistics operations.
As digitalization accelerates across the industry, cybersecurity emerges as a critical concern. With sensitive data moving into the cloud and the threat landscape evolving, investments in cybersecurity are paramount to safeguarding operations and protecting against cyberattacks and cargo theft. Multifactor authentication and robust security measures are becoming standard practices to ensure the integrity of supply chain networks.
The COVID-19 pandemic exposed vulnerabilities in global supply chains, emphasizing the critical importance of resilience. In response, companies are reassessing their strategies, broadening their supplier base, and harnessing data-driven insights to address risks proactively. Understanding and leveraging data will be pivotal in constructing agile and robust supply chain networks capable of navigating unforeseen challenges.
For instance, during the 2021 Texas snowstorm, which severed connectivity, and the flooding in British Columbia, our KNNX Freight solution demonstrated unwavering reliability. Achieving 100% uptime enabled our clients to maintain seamless operations without interruptions, showcasing our system’s resilience and effectiveness in the face of adversity.
Big data analytics transforms logistics by providing unprecedented insights into supply chain dynamics. By harnessing advanced analytics and collaborating with partners, businesses can anticipate disruptions and optimize operations to ensure operational resilience. Real-time data and visibility are essential for meeting customer expectations and driving efficiency throughout the supply chain.
Technological innovations like blockchain, AI, and IoT are reshaping logistics by increasing visibility and operational efficiency. By embracing digitalization, logistics becomes a dynamic and responsive system capable of meeting the demands of today’s market. Solutions like KNNX Freight Invoicing Solution streamline invoicing processes, enhance transparency, and drive cost savings, paving the way for a more efficient and agile supply chain ecosystem.
In 2024, the freight and logistics industry is poised for continued transformation, driven by a relentless pursuit of sustainability, innovation, and resilience. As we navigate the challenges and opportunities ahead, embracing these trends will be essential in shaping the future of global supply chains.
If you want to benefit from these trends and further optimize your supply chain process, contact us via [email protected] or visit solutions to learn more.
]]>“For thousands of years, trade was conducted in-person before a patchwork of technologies fractured longstanding bonds between trading partners, said Loudon Owen, CEO at KNNX. “At KNNX, our shared ledgers act as Digital Superglue
that instantly reestablishes those deep connections through trust and transparency, enabling unprecedented collaboration and cost savings. We’ve demonstrated that challenging logistics patchworks can quickly transform into trusted, collaborative networks. The name KNNX captures our spirit and mission – and hey, vowels are overrated anyway!”
KNNX’s powerful collaboration platform and flexible products provide a single source of truth for all transaction data for current customers in the retail, food & beverage, healthcare, mining and agriculture industries.
KNNX’s award-winning product suite enables logistics collaboration and has already delivered enormous efficiencies and substantial operating savings spanning freight, including E-commerce, Last Mile Delivery (LMD), audit and payment, Direct Store Delivery (DSD) and Driver Pay. Working with Mastercard and Transcard, KNNX launched FreightX providing automated end-to-end freight processing on a shared ledger to resolve invoice disputes, solve cash flow challenges and deliver complete visibility. In addition, KNNX’s products have fully integrated carbon emissions tracking where sustainability also leads to increased profitability.
KNNX will continue to pioneer new applications for its shared ledgers, offering game-changing solutions that have been proven to dramatically transform supply chains and business partnerships without disrupting existing operations and systems.
Visit knnx.com for more information.
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