Knoon.ai | Agentic Workspace - AI Agents, Tools, Knowledge Base & Chat

Plug & Play Agentic AI for Everyone in Your Enterprise

Enterprise-ready plug-and-play Agentic AI designed for everyone in your company. Built-in knowledge and memory power customer chat, automate workflows, and connect to Google and Microsoft apps. One flat fee.

Trusted by teams building with

Why Knoon

From Ideas to Production in Minutes, Without Writing Code

Most AI tools stop at chat. Others make you wire messy workflows. Knoon brings conversations and workflows together, turning simple instructions into real actions across your business systems. No code required.

Plug-and-Play

Assemble Agents Like Building Blocks

Pick what you need, plug it in, and deploy. Knoon removes the need to manage infrastructure, learn complex agent frameworks like LangChain, build custom workflows in tools like n8n, or implement your own memory and access controls.

Built-in Knowledge Base

Knoon’s built-in WYSIWYG editor makes managing your knowledge base simple.

What You See Is What You Get

Long-Term Memory

Agents remember past context and workflow state.

Recalling...❚

Turn Attachments Into Context

Knoon reads documents and images like PDF, DOCX, CSV, JPEG, and PNG, and uses their content as context for actions and replies.

Order#: 123456
Order Date: 01/14/2024
Due Date: 03/41/2024

| Field   | Value |
|---------|--------|
| Name    | John Smith |
| Address | 123 Ein 35 klemewtown, ST 12345 |

Out of the Box

Built-in knowledge base and memory, so you don’t need to build or maintain your own RAG or memory layers.

Integrate to Tools

Connect your agents to business tools and let them act in real workflows. No MCP needed.

Print

Human in the Loop

Add approval steps for review before actions execute, with agents able to ask for human clarification when needed.

Super Memory

Built-In Knowledge Base & Memory

Knoon agents don’t just respond. They remember, retrieve, and reason with your data, and continue where the last conversation or task left off. They use a built-in knowledge base and skills to deliver accurate, reliable outcomes.

Multi-Agent Orchestration

Agent Routing & Multi-Agent Orchestration

Knoon routes tasks to the right agents, coordinates handoffs, and keeps multi-agent workflows aligned from start to finish.

Clothing & Co.

I would like to ask for a refund.

User

I will transfer you to the refund agent. Please wait.

Support Agent

Transferring to Refund Agent...

Thank you for waiting. Could you send me your invoice so that we can check eligibility?

Refund Agent

Support Agent

Sales Agent

Refund Agent

Delivery Agent

Agentic Tools

Connected to the Tools You Already Use

Knoon connects to tools like Gmail, Google Drive, Sheets, Outlook, Teams, Stripe, and QuickBooks, so your agents can execute real work directly inside your business systems.

Google Sheets

Create, update, and search spreadsheets. Great for CRM updates, reporting, and automation.

Google Calendar

Find availability, schedule meetings, and update events automatically.

Google Docs

Generate documents, append content, and keep shared docs up to date.

Outlook Calendar

Create and manage Outlook events, invite attendees, and sync schedules.

Microsoft Bookings

Accept bookings, manage appointments, and update schedules.

Microsoft Excel

Create, update, and analyze spreadsheets for reporting and planning.

Microsoft Word

Draft, edit, and format documents in shared workflows.

Google Drive

Browse and retrieve files or folders, then use them in your agent workflows.

Gmail

Let agents draft and send follow-up emails and notifications.

Explore Apps in Marketplace

Trusted Workflows

Secure & Governed Agentic Platform

Knoon is a secure, governed agentic platform. It separates internal and external agents, restricts sensitive data by scope, and allows only vetted tools. Anti-hijack and spam guards block unsafe requests, while approvals, audit trails, and output guardrails keep every action controlled and compliant.

Agent

Name

Counter Chargeback Dispute Agent

Description

Investigates disputes and drafts chargeback rebuttals.

Agent Type

ChatTranslateWork

Knowledge

Dispute Resolution Playbook

Tools

Retrieve Dispute

Draft Chargeback Rebuttals

Internal Work & External Chat Agents

Separate internal and external agents so each operates within the right boundaries.

Private Knowledge Base

Keep sensitive knowledge bases private or locked so only authorized agents can query them.

Vetted App Tools

Approve only pre-reviewed tools so agents won’t rely on MCP connectors.

Built for Enterprises

Enterprise-Ready from Day One

Knoon is built for real teams running real operations, with the controls, safety, and predictability enterprises need to deploy AI with confidence.

Admin Panel & Member Access

Role-based permissions for admins and members.

Access Panel

Admin

Messaging

Knowledge Base

No Coding Required

Launch and manage agentic platform without writing code.

const SYSTEM_INSTRUCTIONS = `
You are a customer support agent.
 
Your job:
- Read the customer's message.
- Decide what to do:
  - If it's a simple question -> reply by email.
  - If it's a problem or complaint -> reply AND create a ticket.
- Output a JSON plan only, in this format:
 
{
  "steps": [
    { "tool": "sendEmail", "args": { "to": "...", "subject": "...", "body": "..." } },
    { "tool": "createTicket", "args": { "customerId": "...", "summary": "..." } }
  ]
}
 
Rules:
- Output valid JSON only.
- Do not add explanations.
- Use only the provided tools.
`;

API Keys in One Place

Securely store and manage all API keys in one place, protected with AES-256-GCM encryption.

Bring Your Own Login

Connect your existing SSO provider so customers get seamless support for your products and services, while agents securely fetch and use their profile data.

Work Triggers, Cron & Heartbeat

Your Agents Handle Work You Start or Run Scheduled Tasks Automatically.

Start workflows instantly with event triggers from Microsoft Teams, Slack, WhatsApp, and email. Use cron schedules to run tasks automatically, while heartbeat monitoring keeps agents active and ready to respond when needed.

Event-Driven Workflows

Launch agent work the moment messages, tickets, or emails arrive from your connected channels.

Scheduled Automation

Run recurring jobs on cron schedules so routine operations happen without manual follow-up.

Cron Schedule

08:00

Daily customer summary

09:30

Add receipts to QuickBooks

12:00

Reply to Customer Reviews

15:00

Check urgent support backlog

Heartbeat Monitoring

Continuously check agent readiness and keep workflows active, healthy, and responsive.

Lead Capture Agent

Sales Outreach Agent

Case Study

How Knoon Boosts Business Performance

From customer support automation to AI-powered internal workflows, businesses using Knoon reduce costs, save time, and deliver better customer experiences.

Software Company