Xurrent

What does ITSM look like when AI stops recommending and starts doing? Phil Christianson, our CPO, sat down with Techstrong TV to get into exactly that — the move from assisted workflows to autonomous operations, and what it means for IT teams that have been running on reactive tooling for a decade. The short version: the ticketing era has a shelf life. 🎙️ Full interview: https://lnkd.in/gw5vnf9G #AgenticAI #ITSM #EnterpriseAI #Xurrent

You fixed it last month. You'll fix it again next month. That's the Doom Loop and 81% of engineering teams are living in it right now. Repeat incidents. Fixes that don't stick. On-call rotations that feel like running in place. It's not bad luck. It's what happens when incident response stops at resolution and never reaches root cause. We'll be at SREcon Americas 2026 to change that conversation. Find us at Booth 216. Let's talk about ending it for good. 📅 Book time on-site → https://lnkd.in/gH4gwSgv #SREcon #SRE #IncidentManagement #DoomLoop #Xurrent

We're #hiring a new Sales Engineer in London, England. Apply today or share this post with your network.

📊 For MSPs, visibility is the product. When you deliver services for a living, you can't afford "black box" operations. You need to prove value every single minute. Maarten De Ridder confirms that for Stefanini Group, Xurrent isn't just a ticketing tool—it's the engine of their business. 🏆 Xurrent for MSPs: Precise SLA Tracking: Account for handoffs automatically. Time Reporting: Built-in financial visibility. Trust: Share live dashboards with your customers. See why leading MSPs are switching to the platform built for Service Integration. 🔗 See the full case study - https://lnkd.in/gSsdUyxs #MSP #ServiceDelivery #SLA #BusinessGrowth #Xurrent  #Stefanini

How do you sustain influence as a Senior IC through rapid industry hype cycles? How do you reliably debug distributed microservices at a massive global scale? If you want to master the "Long Game" of SRE leadership and gain actionable insights without the fluff, you need to be in this room. Save your seat before it's too late: https://lnkd.in/eS2Hvztm  Check out our full speaking agenda: https://lnkd.in/geKEHhF4

We're #hiring a new Web Developer in Greater Bengaluru Area. Apply today or share this post with your network.

We're #hiring a new HR and Operations Intern in Bangalore Urban, Karnataka. Apply today or share this post with your network.

"I made a commitment to myself before I made any commitments publicly: I would listen before I led." 🤝 Since joining as our CEO, Brian Wenngatz has spent his first few weeks sitting down with enterprise IT leaders, MSP operators, and the Xurrent team to hear what’s actually happening on the ground. In his first official Letter to the Community, Brian shares his unfiltered thoughts on the road ahead. We are incredibly energized for this next chapter, and the best parts haven't been written yet. 📖 Read Brian’s full vision for the future of Xurrent here: https://lnkd.in/diKSCi2n #Xurrent #ITxM #ITSM #TechLeadership #EnterpriseIT #FutureOfITSM

The days of reactive IT and isolated incident response are over. All year long, the Xurrent team is taking the stage at SREday across the globe to connect with the best minds in Site Reliability Engineering. SREDay is where the community meets to share real-world strategies on building true resilience, removing operational friction, and fixing the root causes of infrastructure chaos. Our next stop on the global tour is London! Come hang out with the Xurrent team and let's talk about ending the 3 AM pager fatigue for good. Grab your London tickets here: https://lnkd.in/eS2Hvztm  Track our global SREDay speaking tour: https://lnkd.in/geKEHhF4

🛑 Is your ITSM tool feeling "old-fashioned"? For global leaders like Stefanini Group staying competitive means leaving maintenance mode behind. In the first part of our Customer Journey series, Nico Verpoorten explains why holding onto legacy platforms wasn't just difficult—it was costing them time and money. Moving to a platform like Xurrent that updates weekly means you are always on the cutting edge—without the downtime. 🔗 See the full case study - https://hubs.la/Q0463X9X0 #ITSM #DigitalTransformation #ServiceOps #Xurrent #Stefanini