Accept Crypto Payments. Seamlessly.

For any questions or assistance, you can reach us through the contact form available on our website or by email at [email protected]. Our team is available to support you and will respond as promptly as possible to ensure your request is handled efficiently. We are committed to providing clear, responsive, and professional assistance to all our users and partners.

Yes. Lyzi complies with the General Data Protection Regulation (GDPR) and applicable data protection laws in the jurisdictions where we operate. We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data. This includes strict access controls, data minimization practices, secure processing procedures, and regular security reviews. Where required, we work with regulated and compliant partners to ensure that personal data is processed lawfully and transparently. For detailed information about how we collect, process, store, and protect personal data, please refer to our Privacy Policy.

In the event of a data breach, Lyzi undertakes to: Notify affected users without undue delay, in accordance with applicable data protection laws. Take all necessary technical and organizational measures to contain the breach and mitigate potential risks or damage. Cooperate fully with competent supervisory authorities and comply with all mandatory legal notification and reporting obligations. Lyzi maintains incident response procedures designed to ensure rapid detection, containment, and remediation of any security incident.

Yes. Lyzi offers multiple integration options designed to fit different e-commerce needs. You can add a crypto payment button directly to your website, install a dedicated plugin for WooCommerce or PrestaShop, or connect your platform through our API for a fully customized integration. Our solution is built to support both small online stores and large-scale e-commerce platforms, ensuring a seamless, secure, and volatility-free payment experience.

À ce jour, l’USDT (Tether) ne répond pas aux exigences réglementaires applicables aux stablecoins dans le cadre européen régulé. Par conséquent, il n’est pas possible d’accepter directement des paiements en USDT au sein d’une infrastructure de paiement conforme en Europe. Si vous détenez de l’USDT, vous devez d’abord procéder à une conversion vers un stablecoin conforme, tel que l’USDC. Cette conversion peut être réalisée via un DEX (exchange décentralisé), c’est-à-dire en dehors du périmètre régulé de la transaction de paiement elle-même. Une fois la conversion effectuée, le paiement peut être traité normalement via l’infrastructure Lyzi. La passerelle de paiement Lyzi permet d’accompagner cette étape afin d’assurer une expérience fluide, tout en garantissant que la transaction finale respecte le cadre réglementaire applicable. Le commerçant peut ensuite bénéficier, le cas échéant, d’une réversion automatique en monnaie locale.