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This is a fairly common statement we hear from the members of our community.
“I would love to give a talk, I just don’t know what to talk about or that I’d be any good at talking about it”
Well, unfortunately we can’t wave our magic Goots and help you be an amazing speaker, but we CAN give you a magical support Goots who can stand by your side in the front of the room and practice “getting good”.
And guess what? Most of the time, even when you’re delivering a non-polished first-time session that makes you feel super awkward…you’re still giving back to the community and helping share the lessons you’ve learned in a way that is immensely rewarding.
We still haven’t really answered the question of “okay fine I can suffer the humiliation in front of our friends but I still don’t know WHAT to talk about”. Below we’ve put together an example list of Sessions that we would love to see talked about at MSPGeekCon this year. This list is NOT a comprehensive list, it’s also NOT a required list.
We do not expect you to pick these sessions exactly, or follow the abstract mentioned exactly.
While you absolutely can, this primarily is a list to help generate ideas on your side about topics that are tangentially related. So feel free to run with any of the ones we list below or find something else you feel more like talking about.
One last thing.. (I know, I know you’re sick of my ramblings)
A common concern is making sure that the talk you want to give is not going to conflict or overlap with another person’s talk. If you look at the call for speakers page (https://mspgeekcon.com/speak) at the very bottom of the page you’ll see all currently submitted sessions grouped by Speaker, so you can use that to identify if your topic is already “taken” OR you can use it for inspiration to help you find a topic.
Alright, Session suggestions below
Understanding trust in a modern world
Session about how time impacts trust, and why time drift is an issue. Discussion about basic foundations of relationship building, and how lack of common ground (time) directly affects trust. Domain Trust issues, Time Sync issues, Windows Update and other secure sites will block access due to time drift. SSL Certificates and so on. Can be a session about request signing, cryptography and certificates and how time is a factor.
–MSP, Security, Technical
Management at Scale – The MSP Mindset
Session about how in an MSP, management of a tool must scale across multi-tenant management for efficiency and time savings. Describing the parent/child/grand-child/* hierarchy with inheritance and overrides allowing for ease of management and taking this method beyond product/SaaS development (focusing on key MSP Platforms that do this to demonstrate the effectiveness) and translate it into day to day process management of the MSP to ensure you utilize the scaling effectively.
–Vendor, Operations, Technical Architecture
Selling your service does not mean selling your soul
Session about how good service does not mean instance service. Nor does it mean service at the cost of your sanity, health or that of your team. Describing the state of a healthy client relationship, the need to protect your own time and your employees time, and the respect the client relationship deserves (and as such the client)
–Vendor, MSP, Customer Relationships, Operations/Business
How to get the most out of Tech Support
As an MSP, we often deal with users who are frustrated, upset, snarky, impolite, and less than forth coming with reporting issues. Either they tend to wait too long until the issue has become a big enough deal that it’s an emergency or they half-report the issue and expect us to come up with the details in the meantime. We deal with all of this and yet it doesn’t affect how we as an MSP interact with support. This session is about breaking that double standard. Learn how to be an advocate for both the user and the vendor to remove the finger pointing and work towards real resolution.
– MSP, Vendor Relations, Communication, Operations
Help my Help Desk is on fire
Does your help desk feel like it’s an ER? Running from emergency to emergency, chasing fires? Unable to keep up with the ongoing issues with no time for proactive support? This session will discuss time management, ticket triage processes, and service desk workflows that can be used to ensure smooth, efficient operations. Setting expectations and maintaining SLAs.
Stop thinking about thinking about doing it
Meetings are the insidious killer of productivity. Giving you the feeling of making progress when in reality sucking time and morale from attendees. This session will be about holding productive meetings, how to ensure you don’t have too many of them, and ensure that action items are held accountable.
Configuring a network for optimal discovery and monitoring
SNMP What? Which Version? And what can I even do with it? WTF are syslog traps anyways. This session will dive into network observational tools and how to setup network devices to ensure proper performance, up/down, and bandwidth monitoring
Why Probes are bad and how the concept of a probe points to a larger issue with the security mindset
What’s worse than a hacker brute forcing your devices on the same physical network? Blasting your passwords out to all devices on the network in an attempt to discover them allowing it to be stolen by a bad actor on the network. Underline how probes as a deployment method is something people were using because they were thinking of convenience not security and other mindset shifts that should be considered to be truly a security first approach. Maybe present tactics for mass deploy across a network you’re unfamiliar with
How risk assessments should impact your decision making regardless of if it’s a technical or business decision
Learn how to practically use a basic risk assessment framework to identify what needs to happen (or what you want to do), what can go wrong, how big of a problem is it if it does go wrong, and what are steps you can take to mitigate both it going wrong as well as the problem to reduce/minimize risk. We’ll demonstrate the framework being utilized for both decision making in business, in tech troubleshooting steps, as well as security architecture design
Why folders are evil (and why your brain still loves them)
Folders feel natural — they mimic how we organize the physical world — but they’re fundamentally flawed in a digital one. This session explores how hierarchical thinking limits discoverability, collaboration, and automation. We’ll break down why nested structures cause duplication, version sprawl, and context loss, and how modern systems use tagging, relationships, and object-based storage to replace hierarchy with flexibility. Learn how to rethink organization for scalability and how to help your team transition away from the comfort of “folders within folders.”
– Productivity, Systems Design, Operations
Microsoft 365 Start to Finish – Building a Secure Tenant Baseline
Setting up Microsoft 365 isn’t just clicking “Next.” This session walks through the complete lifecycle of a secure tenant setup — from domain onboarding and identity management to conditional access and security defaults. Learn when to embrace Microsoft’s “secure by default” options and when to override them for flexibility or compliance. We’ll cover practical setup decisions that impact everything downstream: licensing, Exchange and SharePoint configurations, Intune enrollment, and how to standardize security across clients without locking yourself into chaos later. Perfect for anyone building, rebuilding, or auditing their tenant baseline.
– Cloud, Security, Systems Administration, Technical Operations
A Journey Through the Ages – Windows Then and Now
From the clunky charm of Windows 3.11 to the sleek polish of Windows 11, much has changed — yet so much remains the same. This session takes a nostalgic but practical walk through the evolution of Windows, highlighting what’s truly different and what never really changed. We’ll explore how legacy foundations like INI and INF files still shape modern configuration, how the registry evolved, and why HKU vs HKLM still defines user vs system behavior. You’ll see how environment variables, permissions, and context continue to influence everything from admin rights to firewall rules. Walk away with a new appreciation for how Windows grew up — and how understanding its roots still makes you a better troubleshooter today.
– Technical, Systems Administration, OS Fundamentals, Nostalgia
Why is it always DNS (and why it rarely actually is)
When something breaks, the default joke is “it’s always DNS” — but that mindset hides a deeper issue: most problems aren’t technical, they’re dependency blindness. This session explores the layers of systems we take for granted — DNS, DHCP, routing, certificates, authentication, APIs — and how assumptions at each layer cascade into misleading symptoms. Learn how to troubleshoot by peeling back dependencies in logical order, identifying what’s truly failing versus what’s just reporting the failure.
– Troubleshooting, Networking, Operations, Technical
How to look behind the curtain of KPIs to see the real data, and why should you bother
If you come from a sales background, you already know your ABCs (Always Be Closing) from a business and even technical perspective, you want learn a different kind of ABC… Always Be Curious. Seeing a fancy graph or gauge of a metric looks good on paper or even on screen, but if you don’t understand what that number relates to and how it was created then the KPI isn’t really worth it. We’ll dig into the need for curiosity, and how to evaluate the underlying data to ensure it makes sense. We’ll also cover the intention behind the KPI so that you can ensure you’re spending time on something that will provide a real return
In our industry, we have no shortage of events and conferences, each being wonderful in their own way. But MSPGeekCon is something different.
We are a community-based conference, where members of our community come together to share their knowledge and experience. That means we believe that everyone, regardless of who they are and where they are in their journey, has something to share.
Let’s think about that for a moment. Have you ever felt you had something worth sharing? Maybe it was a reply in Slack, a comment on Reddit, or a quick thought during a poolside chat at an event. Those moments matter. If you’ve ever contributed to channel, even in small ways, you already have something valuable to offer.
So why not take that a step further?
MSPGeekCon is the perfect place for that – and we’d welcome you to submit a session in our Call of Speakers.
MSPGeekCon is a place where your viewpoints and experiences can shine. Members of our community welcome and love uplifting new voices. In fact, many of our presenters are first-timers, bringing only their passion and a fresh perspective. If you have an idea or experience you think others could benefit from, we’d love to hear from you.
Not sure about a full breakout session? That’s okay! Try a lightning talk: a short, focused presentation on any topic. Some of our most memorable moments come from lightning talks, often delivered by first-time speakers.
Now, I know what you’re thinking – public speaking can be difficult. That’s okay! Our community understands, and we’re here to support you. When you’re on stage, everyone is rooting for you. I’ve seen it firsthand: the audience is welcoming, eager to learn, and ready to celebrate your effort. You don’t have to be perfect — just passionate. So, if you’ve ever thought, “Maybe I could share something,” now’s your chance. Submit your session idea or lightning talk for MSPGeekCon 2026. Whether it’s your first time or you’re a seasoned speaker, your voice matters here.
Whether it’s your first time or you’re a seasoned speaker, your voice matters here.
We can’t wait to hear what you have to say. Join us and help make this year’s event unforgettable! Be sure to submit your session by December 31st for optimal consideration for MSPGeekCon 2026.
Adam Evans
Content Committee ChairAdam heads up the MSPGeekCon 2026 Content Committee. He is a seasoned cybersecurity professional with over a decade of experience in the MSP industry. His career began as a helpdesk engineer, and over the years, he worked his way up through various technical roles to specialize in cybersecurity. He is proud to hold the CISSP certification and to have developed expertise in areas such as GRC and implementing cybersecurity frameworks. Reach out to Adam with any questions you may have about speaking at MSPGeekCon.
Before you grab your tickets for MSPGeekCon 2026 you might be wondering: What makes this event truly worth it?
To help answer that, we went straight to the source—the MSPGeek community. We asked past attendees one simple question: What was the most valuable insight or takeaway you gained from MSPGeekCon? These are their replies.
“MSPGC was the first IT conference I actually felt like I connected with people and learned some things. Not just force-fed industry hogwash, but actual people, like me, sharing what worked and what didn’t.”
“The MSP Geek community is all about helping each other and raising the bar for technicians everywhere. Just telling folks “go do better” is pointless without guidance and understanding of what the end goal looks like. The conference is the living embodiment of that mission. So much information is shared and the social networking is unmatched. It’s a great place to sharpen your skills and have some fun at the same time!”
“GeekCon is such a prolific conference in terms of knowledge and ideas. If I had to pick one, it would probably be the core concepts of “Operationalizing No” from Dean in ’24. There were so many lessons about how to truly focus your MSP and hone your craft that I came home and implemented many of them over the following few months.
Topics like killing off break/fix for good, standing firm on your stack and your beliefs, and knowing that the processes you’ve curated for years are the way they are for a reason. Nothing that was said there was exactly new, but having it delivered so directly and expressively from Dean in a package like that was eye-opening.
If we want to stray from pure session topics, the hallway conversations and poolside chats alone easily paid for the conference. Tips were shared, ideas were formed between strangers, and perspectives were shifted. A truly representative price tag cannot be put on an experience like that.”
MSPGeekCon is more than an event—it’s a community. Every session, every conversation, every connection helps you grow alongside peers who understand your challenges and share your passion. Don’t miss your chance to be part of something bigger.
]]>Important note – these sessions all happen concurrently! Attendees can only select to attend one of these sessions.
Option 1: Service Ops Unplugged: A Hands-On Pre-Day Experience
Before the conference chaos kicks in, join us for a hands-on, interactive session designed to break down service operations and build them back better. We’re bringing the sticky notes, strategy, and structured collaboration to help you streamline workflows, enhance team efficiency, and tackle common operational roadblocks. Expect lively discussions, real-world problem-solving, and practical takeaways to power up your service operations! Splash zone ponchos optional. (Ponchos not provided—it’s BYOP!)
Session Sponsor: Pivotal Crew /Empath
Option 2: From Vision to Execution: Unleashing MSP Automation
Discover how to transform your MSP’s automation dreams into reality with real-world insights and live demos! In this immersive Pre-Day session, eTop Technology shares its journey to achieving full automation for user and PC setups using tools like Rewst, ImmyBot, and Microsoft 365 platforms (Intune/Autopilot). Hear directly from the creators behind these tools—representatives from Cyberdrain, Rewst, and ImmyBot—as they reveal the vision, challenges, and triumphs that shaped their solutions. This session will inspire business owners and technicians alike, providing actionable insights and a roadmap for turning your automation goals into operational success. Whether you’re at the start of your automation journey or refining your strategy, you’ll walk away with the vision, tools, and confidence to scale effectively.
Session Sponsor: ZenTop Consulting
Option 3: Zero to Audit-Ready: A Hands-On GRC Workshop for MSPs
In this comprehensive workshop, we combine technical know-how with operational insights to help MSPs meet current and future audit challenges. Attendees will gain hands-on experience using a streamlined risk assessment model to prioritize vulnerabilities and map them to essential policy documents. We’ll cover key regulatory frameworks and provide ready-to-use templates that jump-start your audit preparedness.
Throughout the four modules, you’ll learn how to create effective governance structures, engage both technical teams and business leaders in the process, and continually assess and update your documentation for ongoing compliance. From defining basic GRC fundamentals to executing a robust audit roadmap, this workshop ensures you’ll walk away with the knowledge and resources you need to confidently secure, manage, and scale your MSP’s services in an increasingly regulated environment.
Is your Managed Service Provider (MSP) ready for the evolving world of audits and compliance? Whether you’re facing HIPAA, CMMC, SOC 2, or other regulatory requirements, the path to audit readiness often feels overwhelming—especially for MSPs juggling diverse client needs. This interactive, four-hour workshop demystifies compliance and security frameworks by guiding you step-by-step through a custom risk assessment, policy creation, and real-world implementation strategies.
Led by two seasoned GRC experts, this session breaks down complex governance, risk, and compliance (GRC) principles into accessible, practical steps that both technical staff and business owners can master. By the end of the workshop, you’ll have the tools, templates, and confidence to transform your MSP’s operations from “zero” documentation into a genuinely audit-ready practice.
Session Sponsor: ComplianceScorecard
Did you find a session you like?
]]>What’s Included:
Sponsorship of Ticket 10-Pack to help more MSPs attend – you get to choose the attendees!
Recognition as a Community sponsor on event signage
The opportunity for further brand recognition via your choice of an additional a la carte sponsor item
One Vendor Attendee ticket
How It Works:
- Email [email protected] with your intent to participate.
- MSPGeek Vendor Liaison will contact you if you are one of the first 3 to sign up.
- You will be given your own code to use to invite MSPs of your choice. You must have at least 5 register to attend to continue to the next step.
- Vendor will be given a list of remaining a la carte branding opportunities. You will select one and provide associated materials.
- MSPGeek Inc. will issue an invoice your 10-Pack sponsorship, your chosen a la carte item, and your vendor attendee ticket.
- Once the invoice is paid you will receive your vendor attendee registration code to Whova.
IMPORTANT NOTE – Supporting MSP attendance is key for this sponsorship! You will forfeit your right to access additional a la carte branding opportunities if you do not have at least 5 MSP attendees register using your code by March 31st.
Costs:
10-Pack Sponsorship – $3,750
Vendor Staff Pass – $1,000
Additional Items You Can Choose From:
One Time Seat Drop (Monday or Tuesday) – $3,000
Logo on Lanyards (Limit One) – $7,000
Charging Top Table (Limit One) – $4,500
Branded Coffee & Drinks Station (Monday or Tuesday – Limit One Per Day) – $7,500
2 (or more) Community Tables – $1,000+ ($500 per table)
Branded Food in the Game Room Sunday Night – $4,500
MINIMUM INVESTMENT – by signing up to participate in this program your company commits to a $4,750 minimum investment, this is independent of whether or not you are able to fill all 10 tickets. You will be invoiced for this amount in order to attend.
]]>Have more questions for Harry? Connect with him on LinkedIn or find him on our Discord Server!
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Top Reasons You Should Apply to Speak at MSPGeekCon
You’ve set your goals for 2025 – and one of them is to share your channel expertise with the world! The first step? Applying to speak.
Speaking at MSPGeekCon is more than just delivering a presentation—it’s a chance to grow professionally, enhance your personal brand, and make a lasting impact on the MSP community. Here are six reasons why you should apply to speak at MSPGeekCon 2025:
1. Showcase Your Expertise
Position yourself as a thought leader by sharing your knowledge, strategies, and experiences – be they good or bad (we promise not to report the bad ones back to your boss). Whether you’ve innovated a process, navigated a tough technical challenge, or developed a unique solution, presenting your insights can inspire others while also allowing you to demonstrate your authority in the our field.
2. Expand Your Professional Network
As a speaker, you’ll have unparalleled opportunities to connect with industry peers, potential collaborators, and MSP community leaders. Building these relationships can open doors to new business partnerships, mentorship opportunities, and even future career prospects – and maybe even another speaking gig to keep that New Year goal going strong!
3. Enhance Your Personal Brand
Speaking at a prestigious bad ass industry event like MSPGeekCon is a significant achievement to add to your professional profile and resume. It highlights your credibility and expertise, boosting your reputation not just within your organization, but across the industry. Be sure to ask a friend, or make a new friend, who can snap some pics during as well – this is great for sharing when pitching future speaking opportunities!
4. Develop and Refine Your Public Speaking Skills
Public speaking is a valuable skill, and participating as a speaker at MSPGeekCon allows you to hone this ability. Whether you’re a seasoned speaker or taking the stage for the first time, the experience will boost your confidence and improve your communication skills, especially when communicating with a crowd. And if you are a new speaker, don’t stress! One unique aspect at this event is that MSPGeek is committed to ensuring all new speakers have a great experience. New speakers will be paired with a past speaker to help you shape your first session into something that will rock all the guys, gals, and gootses socks off!
5. Contribute to Our Community
By stepping onto the stage, you’re not just presenting; you’re giving back to the wider MSPGeek community. Your insights, whether technical, strategic, or operational, contribute to the collective knowledge of the MSP industry and help others achieve success. When you win, we all win!
6. Inspire and Empower Others
Your story could be the spark someone else needs to take their next step—whether it’s implementing a new process, improving their team’s dynamics, or addressing a significant business challenge. Sharing your journey has the potential to create ripple effects across the industry.
Speaking at MSPGeekCon is not just a one-time opportunity; it’s a gateway to professional growth, community contribution, and personal achievement. Don’t miss your chance to make a difference—submit your application and step into the spotlight at one of the MSP community’s most vibrant events.
Have we got you interested?
Great! Keep reading to get the deets on applying before it is too late!
Application Details
- Submission Period: The call for speakers is open from December 1, 2024, to January 31, 2025.
- Session Format: Each session is 45 minutes, comprising a 30-minute presentation followed by a 15-minute Q&A. Content should cater to a technical audience, ranging from beginners to advanced professionals.
- Support for Speakers: First-time speakers are encouraged to apply! The conference team offers support, including pairing with past speakers and hosting preparatory sessions to ensure a successful presentation.
- Where to Apply: To submit your application, visit our official Call for Speakers page: https://sessionize.com/mspgeekcon25/
By becoming a speaker at MSPGeekCon 2025, you contribute to a collaborative environment that values every voice, helping to elevate the managed services industry. Join us in Orlando May 4-6th to share your insights, connect with peers, and be part of a mission to drive innovation and success in the MSP galaxy!
For more information about MSPGeekCon 2025, explore the official website: https://mspgeekcon.com (P.S. you’re already here, just click around my friend).
]]>Hi [Boss’s Name],
I hope you’re having a great week! I wanted to reach out about an exciting opportunity to attend MSPGeekCon 2026. This conference is all about helping technicians like me grow and develop our skills, and I genuinely think it could benefit both my career and our team. [If relevant] I know I bring this up every year, but this year MSPGeek has actually changed things and this time they’re asking me to bring you with!
MSPGeekCon this year features three tracks that focuses on the core of our industry. Business, Tech and of course, Community. Each track is designed to speak to the challenges we face in our respective roles and keep us updated on the latest trends and advancements.
Here are a few reasons I think attending would be super valuable:
- Skill Enhancement:
The sessions are packed with practical insights that we can apply right away to boost our team’s efficiency. Plus, the speakers are top-notch, carefully selected for their expertise. There are also Pre-Day workshops where I can learn things we can apply immediately. These sessions now include both Business insights for ownership, operations and managers as well as technical insights for myself or people on the technical team - Team Building and Culture:
The One Team, One Mission theme adds a fun twist and helps foster a positive culture not just among MSPs and Vendors, but also between the operations and execution side of our MSP bridging the gap and helping us come into alignment in ways that’ll drive our MSP growth. I believe this will enhance collaboration both between our team and vendors we choose to work with, but also internally between departments and help to reduce friction when it comes to things like New Sales hand-off or adopting business initiatives. - Networking Opportunities:
The conference attracts a diverse group of professionals, making it a fantastic chance to connect and share best practices. These connections could lead to valuable collaborations for our company. MSPGeekCon this year is targeting an additional 100 attendees focused on the business owner side as well so there’ll be plenty of learning opportunities from those that are facing similar struggles - Cost-Effective:
The early bird ticket is only $399, and hotel rooms are $219 a night. Given the knowledge and skills I’ll gain, it’s a smart investment for both my growth and our team’s success.
I really appreciate you considering my request to attend MSPGeekCon. I’m happy to discuss this further if you have any questions or need more information!
Thanks a lot!
[Your Name]