Complete overview of all NetLock RMM features across Web Console, Server, and Agent platforms.
| Feature | Notes | Open Source | Tier 1 (+) & Cloud |
|---|---|---|---|
| Multi-tenancy | Including locations and group management. | ||
| Admin users | The permissions system breaks down into what settings an admin user can view/edit and the tenants they are assigned to. | ||
| Notifications | Email, Microsoft Teams, ntfy.sh, Telegram & Webhook (with custom variables) | ||
| Events Browser | Browsing through events, filtered by severity and more. | ||
| File Server | Host your favourite tools directly with NetLock RMM and embed them directly into your scripting. Share files privately or public. | ||
| Custom Installer | Creates either custom configs for commandline use, or custom 1 click installers for windows, macos & linux. | ||
| Two-Factor Authentication | OTP | ||
| Single Sign On | Keycloak, Entra ID (Azure Ad), Auth0 & Okta. | ||
| Custom title | Change the title of the web console for better company integration. | ||
| Custom logo | Change the logo of the web console for better company integration. |
| Feature | Notes | Open Source | Tier 1 (+) & Cloud |
|---|---|---|---|
| Role based | Supports splitting the backend into different roles. See roles & server concepts documentation. | ||
| Special agent handshake | Only agents originating from your NetLock RMM installation can communicate with your backend. |
| Feature | Windows | Linux | MacOS | Notes | Open Source | Tier 1 (+) |
|---|---|---|---|---|---|---|
| Antivirus Management | Yes | No | No | Microsoft Defender. Currently no third party antivirus is supported. | ||
| Firewall Status | Yes | Yes | Yes | |||
| CPU Info & Stats | Yes | Yes | Yes | Utilization & stats | ||
| RAM Info & Stats | Yes | Yes | Yes | Utilization & stats | ||
| Network Adapter Info | Yes | Yes | Yes | Detailed information (name, dns, dhcp, ipv4/6 etc.) | ||
| Drives Overview | Yes | Yes | Yes | |||
| Software Installed | Yes | Yes | Yes | Name, version, installation date & path, vendor, uninstall commands | ||
| Service Overview | Yes | Yes | Yes | |||
| Logon Overview | Yes | - | - | |||
| Task Scheduler Overview | Yes | - | - | |||
| Drivers Overview | Yes | - | - | |||
| Remote Task Manager | Yes | Yes | Yes | View process stats & terminate remotely | ||
| Remote Service Manager | Yes | Yes | Yes | Start, stop & status | ||
| Remote Shell | PowerShell | Bash | Zsh | With execution history, templates customizable timeouts. Bulk execution possible | ||
| Remote File Browser | Yes | Yes | Yes | Create new folder/file, download/upload files, delete/move files & directories. | ||
| Remote Control | Yes | Yes | Yes | Session switching, Display switching, Unattended & attended access, Ctrl + Alt + Del support, Session recording, Send input as keystrokes, User support chat | ||
| Relay Server | Yes | Yes | Yes | Secure E2EE tunnels via local proxy app. Use native tools (DBeaver, PuTTY, RDP client) through encrypted connections. Jump Host functionality for accessing network devices without agents. | ||
| User Tray Icon | Yes | Yes | Yes | Open Url, Run Command, Custom buttons | ||
| Custom User Tray Icon | Yes | Yes | Yes | Custom logo, Custom interface text |
| Feature | Windows | Linux | MacOS | Notes | Open Source | Tier 1 (+) |
|---|---|---|---|---|---|---|
| Sensors (Utilization) | Yes | Yes | Yes | RAM usage (%), Drive Space, Process CPU/RAM utilization, PowerShell/Bash/Zsh actions | ||
| Sensors (Windows Eventlog) | Yes | - | - | Eventlog support for Application, Security, Setup, System, Custom. Event ID filtering with RegEx support | ||
| Sensors (Script based) | PowerShell | Bash | Zsh | RegEx for result filtering is supported | ||
| Sensors (Service) | Yes | Yes | Yes | Condition based - Running, paused, or stopped. Start/stop actions with error feedback | ||
| Sensors (Ping) | Yes | Yes | Yes | IP address or hostname, Timeout, Condition-based actions |
| Feature | Windows | Linux | MacOS | Notes | Open Source | Tier 1 (+) |
|---|---|---|---|---|---|---|
| Automations | Yes | Yes | Yes | Auto assign policies based on tenant, location, group, domain, ip or device name. | ||
| Custom Policies | Yes | No | No | Microsoft Defender antivirus | ||
| Jobs | Yes | Yes | Yes | Execute powershell, bash or zsh scripts on a regular basis | ||
| Uptime Monitoring | Yes | Yes | Yes | Connection & disconnection alerts | ||
| Community Scripts | Yes | Yes | Yes | Share & collaborate with other NetLock RMM users |
Supported are x64 & arm64 platforms. No third party dependencies required.
Note: All platforms listed below are either officially supported or, under the "Other" category, are community-supported systems that have been confirmed to work reliably with NetLock RMM. We're always eager to explore new hardware-bound distributions such as Synology, QNAP, and others.
| Operating System | Notes | Open Source | Tier 1 (+) & Cloud |
|---|---|---|---|
| Windows 11 | |||
| Windows 10 | |||
| Windows Server 2025 | |||
| Windows Server 2022 | |||
| Windows Server 2019 | |||
| Windows Server 2016 | |||
| Windows Server 2012 (R2) | ALL updates installed. No troubleshooting support anymore. | ||
| Windows 8.1 | ALL updates installed. No troubleshooting support anymore. | ||
| Windows 7 | ALL updates installed. No troubleshooting support anymore. |
| Operating System | Notes | Open Source | Tier 1 (+) & Cloud |
|---|---|---|---|
| Ubuntu | 20.04, 22.04, 23.10 & 24.04 | ||
| Debian | 11 & 12 | ||
| RHEL 9 | |||
| CentOS Stream | 8 & 9 | ||
| Fedora | 39 & 40 |
| Operating System | Notes | Open Source | Tier 1 (+) & Cloud |
|---|---|---|---|
| Ventura | |||
| Sonoma | |||
| Sequoia |
| Operating System | Notes | Open Source | Tier 1 (+) & Cloud |
|---|---|---|---|
| Proxmox |